Gabe was an incredible sales representative. He worked extremely hard to get me in my new car…read morewithin a few days. Gabe was thorough with explaining everything my new car had to offer. Gabe went above and beyond when it comes to customer service. I even reached out a few days after and he was so quick to answer. I loved my experience at Steele! Andrew from financing was also an amazing help when my current car loan still came out. Andrew answered fast, and was on the case immediatley. Andrew kept me in the loop, and even offered me a gas card to help with the payment coming out. I cannot say enough good things about Andrew, and how much he really cares about clients satisfaction.

i called on august 13th to book an appointment to have my a/c and brakes checked. I was told the…read morecost would be $159 plus tax. I thought that was a lot but booked the appointment for the morning of august 20th. When I arrived at the service area I was told the cost for each issue would be $200 plus tax each. So $400 plus tax not to have any work done but to have my a/c and brakes checked. I said I was told it was told it would be $159 plus tax. She was not interested in what I was telling her so I opted to have them only check the a/c. When the appointment was done I was told there was nothing wrong with my a/c. I paid $217.05 and left. The next day while running errands my a/c did the same thing that it was doing before. It runs cold initially then it runs warm. What a waste of my time and money.

I went to Fredericton Mazda to find a used car as I was returning to Canada after many years. The…read moresalesperson showed me what they had and asked questions about what I wanted. Went for a test drive and though they reduced the price to try to get in my budget, it wasn't low enough for me. The one I ended up buying was a trade-in that they had just got, good condition also confirmed by pre-inspection. They walked me through the process and answered all my questions about registering and stuff (like I said, was away for a long time). Even lowered the price to well within my budget - no b.s. back and forth which I very much appreciated. Did the detailing work to clean it up the week after all the paperwork was complete, and on Christmas Eve so they honour their word. Still working well! Highly recommend this dealership.

This place has sold me FOUR cars. Brand new. The more our family grew the bigger the car needed…read more And everyone was so welcoming and helpful. Honestly they are like family to me now. And every one gets a Mazda referral from me

This Dealership does not stand behind its vehicles and blames the customer for faulty parts. Our…read more2024 mustang has 2 broken cargo support brackets which, the technician says was our fault despite not having loaded heavier than the car tires. This lands us with a bill of $2,000. This technician refused to talk to us, (shifty) the manager dismissed us and told us to contact Ford Canada- - they are definitely not looking for repeat customers!

What should have been the excitement of owning a brand new Mustang turned into an absolute disaster…read morethanks to Riverview Ford. I brought my car in five separate times for A/C warranty repairs. Every visit ended with "it's fixed," and every time it absolutely was not. Five attempts, zero solutions. That alone is unacceptable. It got worse. After finally taking the car to another shop, I was informed that parts Riverview Ford explicitly told me were replaced under warranty had never been replaced at all. That is beyond incompetence and firmly into dishonesty. While all this was happening, my car was also hit in Riverview Ford's lot when someone backed into it. Yes, they disclosed the damage and repaired it--but the bumper came back with a different shade of black paint, and I was essentially told to just accept it on a brand new vehicle. Between the repeated failed repairs, false claims about warranty work, and damage done to my car, the experience became so stressful and exhausting that I ultimately sold the Mustang just to be free of the situation. Riverview Ford managed to turn a dream car into a constant source of frustration. I would not trust this dealership with a vehicle I cared about.

I'm just so hurt and pissed... I traded in my custom Truck and they treated me like they were…read moregiving me a deal.. when they were hiding the car fax when I clearly asked for it... convincing me that the warranties were needed, buying extra, and hiding what the warranty actually covered, which was worthless. I just looked up the car fax and just found our, 10 months later, that it was in 3 accidents. I am so upset and disappointed for being lied to. Plus while I was there they said things that made it sound like I was, some dumb girl not knowing what a car is. I've had this car for 10 months and it's been in the shop more times then I've driven it, no wonder - had no idea it had been in accidents prior... do not trust these people.

Purchased a car from Dan. Very happy with purchase. Promptly drove the car home 5,500 km same…read moreday. Fredericton to Vancouver

We went to Riverview Honda with a budget and knowing roughly what type of vehicle we wanted to look…read moreat. Gary came out and was pleasant and knowledgeable. He was not pushy or trying to get us into something we did not want as so many sales people can be like. He provided us with the options and let us take the lead on what we wanted to look at. We did not feel any preasure to buy and provided us with all the information we needed to make an informed decision and for that I am thankful. Happy to say we bought the vehicle we wanted and not once felt under pressure. I would give Gary a 10/10 for our experience.

From the owner: Sutherland Honda, the all in one buying & servicing experience. One stop shopping, come get your…read moreHonda vehicles (New & Used), ATV's Motorcycles, generators, outboard motors, right down to your lawn trimmer. Then when the need arises, service your Honda vehicle, ATV, Motorcycle at Sutherland Honda. We also have a large selection of tires from the major tire experts, Michelin, Goodyear, Uniroyal, as well as parts & accessories for all your Honda products. Come see what we have for you today.

Took a cab from my house on Montgomery Street up to the Home Depot (a 3km drive). Driver called it…read morein, a $6 fare. I then advised the driver I'd forgotten my debit card (within 2 minutes of leaving the house) and he called in that we'd have to swing back so I could pay. When we were almost at our destination the driver radioed and asked what the fare would be. Unbelievably, it had jumped from $6 to $15! I called in after I was dropped off and the dispatcher confirmed the $15 charge. Unbelievable. Not only was the cab driver rude throughout the drive but I was charged more than double the cost of the fare for an extra 1.5km of driving. I will never use this unscrupulous company again.

The dispatcher was extremely rude. It was a snowy evening and the waits were long…read more.. Understandable. But when I asked if the driver could call when he arrived, so that we wouldn't need to wait outside of the building for an hour... The dispatcher started yelling about his drivers not walking through "ten feet" (3 inches) of snow. Note, I asked for a call, not for a personal escort. He then told me to just call another company. Which I did. Loyal taxi was there in five minutes... And called without me even asking. They left with 20 dollars for a five minute trip. Good service is priceless. It's the drivers who suffer. The dispatcher sits warm and paid by the hour... While the drivers lose commission because the dispatcher is an a**. Sad. I'm taxi dependent for the next few weeks... And I will take the dispatchers advice... And call another company. Every single time.

This has to be the worst service department in Fredericton. They don't get back to you when they…read morehave your vehicle. When they say they will pick you up they don't (they don't even let the guy that drives the shuttle know) when you escalate and ask to speak to the owner nothing. They don't care about your business. Not to mention I asked for something on my vehicle when I bought it and it wasn't added. WARNING do not buy a Toyota in Fredericton because you will have to deal with these people. A simple oil change will leave you sitting the whole day. They have no idea how to book an appointment or how to treat a customer.

Warning: Toyota Rav 4 became a missile launcher! For over 15…read moreyears we have had the same kayaks & Thule J racks & carried these all over Atlantic Canada & Maine for the most part on Ford vechicles with no issues. Recently while travelling back from NS with our kayaks on the highway between Halifax & Truro, without warning, whistling or tapping; both Toyota installed crossbars snapped off, sending our kayaks which were still attached to the Thule racks & toyota crossbars tumbling down the highway! Fortunately it was 9 am on a Sunday morning & traffic was light for that highway. Luckily no one was injured or killed as a result! Fast forward to our interactions with Fredericton Toyota & Toyota Canada who will take no responsibility based on an engineer's report that we should have had them tied in front & back as well. The problem here is there is no place to attach a rope or a strap or a hook unless it's the thin fibreglass front & back bumpers. Toyota promotes SUV's versatility with weekend activities like kayaking & biking; they actually have tv ads and printed ads that show Rav 4's with kayaks on them exactly the way we had ours attached. We are frustrated with their lack of responsibility from a consumer safety perspective and instead of using this as education etc. when they sell their product, they are choosing to play the blame game with us. Anybody who has a Rav 4 with the cross bars & carry kayaks, PLEASE, go to your dealer & have them checked for any issues & maybe a place to tie them on to front & back. If you are ever behind someone with kayaks on a Rav 4, with or without front & back tie downs.....KEEP YOUR DISTANCE BEHIND THEM BECAUSE THEY COULD LET GO AT ANY TIME! IT SHOULD NOT BE INCUMBENT ON US TO MAKE PEOPLE AWARE; however, we are disappointed & angry with Toyota's lack of concern for safety and their lack of action speaks volumes about the quality of their Consumer Safety. Therefore; we are trying to get this safety warning out there across the Country!