These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

My home had been without power for a while, and once it came back on, my unit was only blowing hot…read moreair. Brian came through on a Sunday to get everything back up and running. He was professional, efficient, and got my AC working again in no time. I truly appreciate the quick response and quality service. Thank you again, Brian -- you saved the day!

I called about under house duct work issues. The work was done at a very reasonable price, when…read morepromised. I would recommend them for your a/c needs.

AC unit was struggling to keep up in the mid-day heat, they came out on the weekend to repair the…read moreunit. The repair turned out not to be easy or obvious but Jerod worked on my unit for hours; he was on a mission to find the cause and wouldn't give up, he eventually got me straightened out. Jarod was a great guy and dedicated to his profession, he should have charged more for the time put in on my repair. He did a great job and I'll defiantly be calling him again next time I need knowledgeable tech to come out to work on my equipment. Thanks Jarod!

From the owner: Financing available! At Masters Pro Heating & Cooling, we pride ourselves on our service with…read moreexcellence and integrity. Not only do our certified technicians show up on time, they get the job done right the first time. Customer satisfaction is at the forefront of our mission at Masters Pro Heating & Cooling. We prioritize open communication, actively listen to customers needs with a personalized approach, carefully assessing each client’s unique needs to recommend the most efficient and cost effective solutions with a satisfaction guarantee. Contact us today to schedule your heating and air system maintenance appointment and enjoy the peace of mind that comes with knowing your system is running at its best.

Super friendly and helpful and responded to my inquiry very quickly. They were out the very next…read moreday to check the HVAC system at my house. Very honest and will use them again in the future for any HVAC needs.

Very unprofessional of the technician Mike to have sped up…read moremotor which wasn't the problem but he denied even doing it I guess that's why it wasn't in your notes. but the situation would've been dismissed. inscrutabl unacceptable

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

Left a message, no call back. Still waiting 3 - 4 days now…read more Guess I will try another HVAC company. (I checked my phone log, and I did indeed call this company's main line and left a massage on 10/17/2022 at 17:22.)

I've been using Weldon for over 10 years and highly recommend this company. They are timely and…read moreknowledgeable about working on older systems like mine.

Weldon just replaced our entire heating and air conditioning system. The three men who did the work…read morewere reliable, punctual, knowledgeable, and couldn't have been any nicer. They explained what they were doing and were more than happy to answer all questions. The job was organized and efficient. They put down mats to protect the floors and stairs and when they were finished, the clean-up was as good as their work. We have used this company for years and I can't imagine going anywhere else. I highly recommend this company.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Rodrick did a great job. Timely response, very professional, explained everything clearly.read more