Very good service and technician was very proficient. HVAC system is now working better than…read morebefore. Will definitely contact again.

Date of service Sept 30, 2022…read more This is the 2nd time I have used Etheridge Heating and Air since moving here last year. He was able to come out the next day after my call. My thermostat went dead. The transformer in my inside furnace was dead. Apparently Rheem didn't feel it was necessary to insert a $2 fuse between the transformer and board to stop the $80 transformer from shorting out. He replaced the transformer and also wired in a fuse for me in case it happened again. That way I would be out only a 25 cent fuse. Well, good thing he did. When we turned it back on the fuse blew again. Saved me from another transformer replacement. He found that the wire in the outside unit had rubbed so long it was down to the bare wire. When the unit turned on, it rubbed against the bare metal to the active low voltage wire and shorted it out again. He repaired this and we are good to go again. Mr Etheridge is extremely knowledgeable, and a very friendly individual. He explained step by step what was going on and why he was doing each step. I have used a couple other hvac companies and so far he is far superior. One is local and one is Sears. Sears was a complete joke and their guy over filled my freon in the unit because he read it wrong. I have the old freon unit from 2004 which is like $200 a pound. It almost burnt it up had I not asked him to check it again before leaving. Then he vented all the excess freon straight into the atmosphere instead of reclaiming it... I have a home warranty on my 3 hvac units. I still chose to pay out of pocket for Etheridge to come out instead. I ended up paying about $75 more than my home warranty deductible to have it resolved in a day instead of up to a week. I did this because he fixed in an hour what Sears couldn't figure out on multiple visits the last time I was having an issue and I was tired of their incompetence. Ill be using Ethridge Heating and Air going forward.

From the owner: As an independent Trane Comfort Specialist™ dealer, Etheridge Heating & Air is a full-service HVAC…read morebusiness. Both Residential and Commercial equipment and services are our specialty. When only the best will do, call us first!

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

This is a modified review; initially I was unhappy with customer service regarding delayed…read moreappointment as well as their policy advanced billing for service with no reminder notice of when service was due... Breana did call me after some back and forth. She consulted with management was able to resolve my account issues and services due to me, despite my delay in scheduling. I will stay with them and hopefully continue to have good relationship now that I am aware of the importance of self scheduling and self tracking of service visits as the customer's responsibility.

I used Jackson for many years, on a recent call out they came quickly…read more said it was the fan motor, over for $1200 (for a fan motor), took two weeks to get. replaced the fan motor, then said it was the fan speed controller board, not to worry it was only about $40, never found the speed controller board, but after a week and a half they came out and by passed the fan speed controller board. Still did not work, then he found the unit (heat pump) was low on Freon. recharged unit now seems to be working. I am wondering if all that was ever wrong with the system was low Freon to start with. I have lost confidence.

Every single review is a 1 star review and i wouldn't even give them that. Also the lady who…read moreanswers the phone is extremely rude. It's really not that hard to be kind.

Dependable Resources and JC Air solutions are family owned companies they work as a team. They came…read morein the rain there was; no thunder or lightning of course just a rainy day, they replaced my entire unit outside and repaired something's inside! Highly recommend them if you need HVAC! I'm so glad we have AC it's been a miserable few days! If you want great people and service they are who you want to call!!

Very knowledgeable on hvac and was able to get the job done, with recommendations on how I should…read moremove going forward with my system. Will definitely be contacting him again with any further issues or upgrades to my system. 10/10

Very expensive service call to east lake area. $195.00. I later learned other companies charge…read more$69.00

From the owner: Residential & Light Commercial. Servicing Baldwin Co, Jones…read moreCo, Putnam Co, & Hancock Co for 20 Years Milledgeville & Grays, GA Emergency Service Available