Very professional always a job well done Justin my service advisor is the best hands done

Worse place to bring your vehicle for service. Period. Hard pass. Do NOT believe them when they say they will give you a loaner. If you do decide to do business with them and need a loaner, make them write it down on the estimate doc and on the appt card. They are disorganized at best. Just bring your car elsewhere. You're welcome. read more

My appointment was at 1:45. I am leaving at 4:45 for a tire replacement!!!!!! I asked how much longer at 3:30 and they said they had one person ahead of me. What is the point of making an appointment if they are not to attend to my car, 3 HOURS LATER and be done with it in less than 10 minutes. It was my first time here and never coming back here again. read more

My wife brought her Sequoia in for an oil change and they removed the two splash guards and said that they can't put them back because the threads are stripped. They can fix it for $375. They do our oil changes so they did it. I called twice and was directed to voicemail but no one called me back. I went under the car and the threads are not stripped. Lazy and unprofessional. I won't go back. read more

I made an appointment for service and requested a loaner vehicle. The representative advised me that it would be no problem. I then received a call from the service representative telling me that she had made a mistake and a loaner wouldn't be available on that date, would I be able to change my appointment to a different date and assured me a loaner would be available. When I arrived at the service department, I was asked who I talked to regarding a loaner. When I couldn't recall her name, the service representative I was working with walked away from the desk and appeared to have several conversations with other service personnel. she came back about 10 minutes later and told me I couldn't have a loaner with no further explanation. Rude and terrible customer service!! Stay away at all cost. read more

Very pushy and dishonest, in sales, financing and service. My experiences over the years with Greentree have been nothing short of abysmal. I was in the market to buy a new car in 2011 and I thought this local Toyota dealership would be worth a shot. After test driving a vehicle and having what seemed like a positive conversation with Rich, a sales representative. I was transferred to finance and this is when things got ugly. Being relatively new to the car buying experience, I should have been a bit more offensive. The finance representative was extremely rude and pushy. He coerced me into getting an extended warranty and I was tricked into a Lojack deal that was not as advertised. To clarify, he asked if I wanted to add the Lojack coverage for $30 per month and I declined. Then, completely out of thin air, he said, we'll make it work for $9 per month. I caved, it seemed like a great deal. After signing and processing tons of pages of paperwork, I left the dealer and began to review what had happened. The cost of the Lojack came out to approximately $22 per month (maybe he tried to swindle me into a '$9 less per month' deal, instead of $9 per month? I still don't know, to this day). I immediately went back to voice my concerns and he was thoroughly hostile toward me. After a long time of arguing, he finally refunded the extended warranty, but flat-out refused to refund the Lojack. I got every excuse in the book, from "I already faxed the paperwork," to "you have to contact them yourself," to "too bad" He wasn't apologetic or polite at all, he acted as if I was a criminal, when they were the ones stealing money from me! I spent many hours on the phone with Lojack, who said the dealer could easily refund the money. Despite attempting for weeks to cancel the deal, the dealer refused to take it back. To this day, Lojack was never registered on the car and I was jipped in the process. Enough with sales/finance, let's get into the pathetic service department. I don't like talking in that tone, but there's no other way to describe Greentree's parts and service. Starting with oil changes, if you are first in line and lucky, maybe you will get out of there in 90 minutes. The average wait time is close to two hours for an oil change. It's ridiculous. Probably the worst aspect of the service department is how dishonest and cunning they are. They have flat out lied to me on numerous occasions. We're not talking about once or twice, but nearly every single time I went in for an oil change. Want specifics? It started with tires. At 35,000 miles, they told me I needed new tires, immediately. I knew that this was untrue. I kept coming back and they didn't mention tires again. Coincidental? I think not. I asked about the tires at 50,000 and they said they would be fine until 60,000. In the end, I got new tires from BJs instead and saved about $500 and I didn't even have to get them until 77,000 miles. I had a check engine light a short time later and I called to see what Greentree could do. They said to come in and they would look at it, free of charge, since the car was under limited warranty. I came in on a Saturday and they said they don't do check engine diagnosis on weekends. I was also told it would cost something like $160, just to give me a code readout. No way! I got it for free at AutoZone and went elsewhere for repairs. Another bad experience was the weekend after July 4th. Note that July 4th, 2013 was on a Thursday. Service was open on Friday, but since I had to work, I had to wait until Saturday. I was one of the first in line that morning, but guess what, they never opened. The website didn't say anything about being closed. Why would you open up the day after July 4th, but close on the 6th? In that instance, they only had a tiny hand written note on the door that they were closed. Myself and easily a dozen other customers waited in line for over a half hour before one of us finally discovered that they were closed. I kept coming back for free lifetime oil changes, but I wish I didn't have to. They kept "finding" other problems with the car, all of which were complete fabrications. I always refused service and got second opinions. Not once did they present a legitimate issue that needed repair based on other opinions. They also pulled the "you need new tires, right now" ploy, prematurely, with the 2nd set of tires. The funniest thing is that on back to back visits, they gave drastically different diagnoses. The car (2010 Toyota Camry) itself has been very reliable. It's just a shame that Greentree isn't more of an honest business. Now that the car is paid off in 2015, I am very thankful that I will never have to deal with Greentree again. Or at least I hope not... Every few months I continue to get random e-mails and phone calls from them, suggesting that I trade in my car toward a new one. No thank you! At least I live in a different state now, so I can stay as far away from them as possible. read more

4.17.23 20 YEARS! Since 2003, Greentree's professional & timely service protects my autos and me - 189,500 miles now with another 100k + expected for my 2O14 Prius (like my prior 2005 Prius that I drove safely for 287,000 miles). Annually, Service Manager Tigner & Assistant Service Manager Schwab advise me on recommended car care. Service is planned to ease payment in sync with my budgeting. Today's service included transmission and radiator fluid exchange, & an oil change along with a routine multi-point inspection. In addition to excellent service, the Early Bird/Night Owl drop-off option accommodates schedules when regular hours are not convenient. I depend on Greentree Toyota Brookfield Service Center and highly recommend them. Thank You. read more

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I purchased a used Hyundai here and got a preety good deal. The salesman was decent although it was odd that here went through the ratting process and told me to click on 5 stars. A week later I decided to check the filters and the cabin air filter was totally clogged and the engine airbox had a mouse nest in it. There is no way they checked anythong on this car. Today I had an appointment to get the oil changed and to have the ower windows fixed because some of the switches are not working. I get to the service center and there's no clearly marked entrance door. I find the entrance and go in to find the fist 5 greeting stations empty. Someone finally asked if I needed help and I explain I had an appointment for service. She tells me their system is down and there's no garranty that they can fix it. I guess the art of troubshooting a window switch and electric motor with a volt meter has been lost with real mechanics. I told them I would reschedule and left. I did't even want them to change my oil after that bs story. I'm glad I left after reading some of these reviews. the good reviews here are fake! Holy cluster f... read more

Their parts department sent me the wrong floor mats for my 2009 Highlander. When I called they told me they saw where they made the mistake and ordered me another set. Instead or shipping me the new set they wanted me to drive 45 minutes to their location to pick up the new set of floor mats. Even though I thought it was rude to ask a customer to drive all that way instead of shipping me the new set, I drove the 45 minutes to exchange them with another set which I was told was the right part this time. When I arrived they not only had the wrong part again but they wouldn't refund my money even though I had the online receipt and the box with their name on it that the mats came in, just because I didn't have the bag that the mats came in. I was told the decision not to take care of this problem properly came directly from their "parts department manager". Never again Greentree Toyota! read more

This dealership went above and beyond to locate the vehicle that I was looking for. Upon finding it they made the process clear and fast for getting me on the road with the vehicle even though my situation was not an easy one. Thanks to the GreenTree reps Mike and Kasey for all their help! Their service was truly outstanding! read more

WATCH OUT: Super-Sleazy. I bought a dark grey metallic 2021 Tundra, Certified Used. I did a VERY thorough pre-purchase inspection and the truck had two scratches on one rear door that Salesman, Allen Williams said he would have buffed out, but didn't. Except for those two scratches, the rest of the truck presented just fine. I paid around $43,000.00, wired the funds to them three days before delivery date. Salesman, Allen Williams, promised to email me all paperwork when I wired the funds. Once they had my money, he refused to email me the paperwork, falsely claiming DMV regulations required it be filled out in person. I asked Williams to tell me what DMV code section said that, and he claimed the internet was down, among other BS excuses. I tried several other emails and calls to get the paperwork in advance, but they had my money in-house and ignored me. On delivery day, I arrived on a tight schedule, and sure-as-hell, the registration and warranty forms were all grossly incorrect (despite explicit, prior written instructions) and all forms had to re-done, which delayed me a good hour. Of course, the real reason they wanted me to do the paperwork in advance was to try to up-sell me an aftermarket warranty for another several thousand dollars, which was extremely annoying when I told them I had no time to play around that day. BUT, the real kick-in-the-ass came a week later when I washed and towel-dried the truck for the first time and found EVERY BODY PANEL HAS MAJOR SCUFFS AND SCRATCHES. These sleaze-bags used some sort of cover-up, like a tinted Armor-All, that concealed DOZENS of scratches until it washed off. It's still a decent truck, but worth far less than I paid with major scratches all over it.... What shameful, disgusting, low-life business practices to use cover-up and conceal dozens of major scratches on a $43,000.00 vehicle, never mind the rest of the aggravation. read more

I purchased a 4 runner 2 years ago, first time when I scheduled to picked up the car, I was told the car had scratch and needed to be repaired( brand new car need body work), after ten days the second time to pick up the car, they can't find the second set of the keys and there is no floor mat. The car has been running great( except the gas milage), but after the first 25,000 complementary free service, they will charge you for unnecessary extra stuff. read more

I have been going to Greentree to service my past 4 Toyota leases on Rav 4 and Highlander models....that's right four cars. I go there ONLY because it is free maintenance given as part of car lease. In 100% of our scheduled appointments ( approx 12 in all) they have taken between 1.5 and 3 x longer than promised..... leaving us waiting in a dirty, crowded, unpleasant waiting room with no updates, explanations, or communications whatsoever. It is by far the absolute worst service department ever. Avoid at all costs. read more

I recently closed on my 2022 Toyota Tundra at Greentree through Michael Shakro 3/26/22. In todays car market place it is diffficult to find what you want. Mike was able to get me what I wanted without me having to compromise. From the color to the appointments. Having bought numerous cars through Mike over the years, his way of how he treats you is refreshing and HONEST. If your in the market for a car, you owe it to yourself to call Mike. Very Pleased Customer read more

My brake light came on and instead of trying to take a look myself I just took it in to greentree Toyota and figured they knew what they were doing more than I. They called me and first thing they told me was that if I didn't get it fixed that i could lose all braking.... I said ok then they proceeded to tell me that it would be a $2700 fix. I said no thank you paid the hundred and some bucks for the "diagnostic" and took the car. After calling mechanic friend who owns his own shop/business. he told me to top off the brake fluid and take it to him. I went to autozone and got some brake fluid. Then popped the hood and looked at the brake fluid level in the reservoir. It was low so I topped it off. The lights went off and I took it to my friend. There was NOTHING wrong with it. They didn't even fill the reservoir to see if that was the problem. Either scammers or incompetent. Either way do not take your car to this place.... I was pissed! read more

Scheduled an airbag replacement due to a Takata recall. Everything was fairly smooth until we showed up on time for the appointment and they didn't have the part in stock. How can they reach out to the customer to replace a part, schedule a date (noting the year and model of the car), then not have the replacement part the day of? read more

Love my Greentree Cars. Great sales. Great service. Always ready to help! I will never buy a car anywhere else!

I got a call Eric Boehm, when I was looking to buy a Toyota and they promised to get me a great deal if I went to their dealership. I told Eric that I already had a great deal from another dealership, but he promised that they can improve on the lease deal if I showed up to the dealership. I told him that I did not want to drive 75 miles and waste my time nor theirs, but Eric was confident that a deal can be made. I drove 75 miles north to find that I was unable to talk to Eric and was passed onto Bob Ledesma. They first quoted me a terrible lease deal so I explained the above details to Bob. They wanted me to show them proof of the other lease deal I had from the other dealership. Once I showed them the proof, all they could do was just match the lease deal that I had. I drove almost 2 hours and negotiated for almost 1.5 hours to get a deal that I already had?! No Thanks. I was terribly disappointed with the overall negotiation so I went to the original dealership that had quoted me the best lease deal from the beginning. I spent almost 4 hours driving there and back and 1.5 hours of negotiating. 5.5 hours wasted. Now I get monthly emails from Bob stating that they have great deals which to me is just a reminder of the 5.5 hours I wasted on a nice weekend. read more

Very friendly people. They got me an estimate on repairs right away and even gave me a brand new loaner car to use while the insurance took care of everything. I highly recommend Greentree Toyota and their staff. They were highly professional and very kind. I will be telling my friends about my experience with you. Thank you! read more

Greentree Toyota - Car Dealers Near Me - Brookfield, Connecticut

I just least another car from Greentree Toyota this was my third time dealing with Mike Shakro what a great guy easy to deal with he made the experience pain less and easy. He came in on Saint Paddy's day to give me my new car. I would recommend dealing with Mike. Sharon. Thank you Mike. From JJ read more

Don't make 'em mad... I did a couple of year ago because I didn't realize an oil change would take minimum of 1 hour ( I assumed 20 minutes like everywhere else) and needed my car early to get a five year old off the bus. It must be in my file, cause I've been back twice and both times they've kept me waiting over 2 hours for an oil change. This time it's also been burning oil ever since. read more

We recently purchased a new Venza from Mike Shakro. We shopped around and really believe we got a great deal at Greentree. Mike was incredibly helpful throughout, going above and beyond to make sure that we got the vehicle we wanted and to ensure the process was smooth for us - including the financing and registration (we had an extra wrinkle since we were registering the car in MA!). Would absolutely purchase from Mike again! read more

I went for the first time to take my 07 Sienna for maintenance fluid flushes. I dropped my van off, the vehicle was done on time as I was told and they didn't try to sell me any extra services. Very friendly staff. I will return read more

I purchased a used car and leased a new one at the same time. I had bought cars from Mike Shakro there in prior years but it had been a while. I knew to go back to him and I couldn't be more happy that I did. The two transactions went very smoothly. It was the least stressed out I have ever been buying a car! Jose in the Finance Dept was also really easy to work with. I'm veery pleased with all of it and I LOVE my new car! read more

TL:DR - Service department will run up your bill and scam you. About a year ago, I came in for a recall. They told me I should change out one of the fluids, to the tune of ~$400. I was suspicious, and decided not to go for it. I came back a few months later for an oil change and to do a routine service on my Prius (I usually do these things at another independent shop, but because my car is a hybrid I figured it would be smart to do this one at the dealer, as the car had just hit 100k miles). No mention was made of this fluid that "really ought to be changed." So they were trying to scam me on my previous visit. On that more recent visit, they ran my bill up by about $1000 on one thing that needed to be done (brakes in the front), and a couple of things that didn't (some mystery part in the exhaust I've never heard of that's apparently small, expensive, and time consuming to replace . . . yeah, okay). When I went to pick my car up, ended up having to wait ~40 minutes. Be very careful when dealing with these people. If you have a hybrid that needs service on the traction battery, you pretty much have no choice but to go with the dealer. But LITERALLY everything else, tell them to shove it, and bring your vehicle to someone you trust. Greentree Toyota service department is a total ripoff con job. read more

Rating should be 0 stars Don't fall victim as I did. STAY AS FAR AWAY FROM THIS BUSINESS. The place is runned by Mark Tigner, who I have come to find out is a relentless liar. You would not believe how far he went with his lies. I won't be able to write the full story here, but I will get it out to the public in one way or another. I had my 09 Prius towed to Greentree to be diagnosed after shutting off on the highway.They initially thought it was the hybrid battery. After replacing it under warrantee, they discovered the engine was seized. When my service advisor, Reed Chatting called to tell me it needed an engine, I told him I would not put an engine in a car with 150k, I would trade the car in. He told me it would be a shame because the car was in such a great shape and they would give me nothing for it. He convinced me by telling me that I just got a new hybrid battery from Toyota and with a new engine the car would be good for at least 300k. He also told me that I had some damage under the car and implied the insurance claim might cover the engine. I went for it because he told me told I was getting a new engine. They Installed a USED engine, not even a remanufactured engine, but a JUNKYARD engine with 80k. When I picked up the car on Nov. 8, 2018, I even asked Reed "it's a new engine, right?" and his response was "it should be". I unfortunately did not read through my service receipts until 10 minutes after I left. After I paid and went to the car, the hood didn't look right, it looked like they left it open. When I started the car, it was loud. I immediately went in and told Reed that my car didn't look or sound right. (Ironically, when I first went in Reed excitedly told me the car was all done and sounded GREAT.) Reed had a mechanic drive the car with me and he said the loud noise was probably because the engine was cold. Reed convinced me to take the car. I drove a few miles to Costco's for gas and that is when I read through my papers and learned that they installed a used engine. I immediately went back and Reed acted shocked(what garbage), to learn it was a used engine. If this wasn't bad enough, Mark Tigner comes with his words of wisdom, that they wouldn't put a $8000 engine in 09 car with 150k. I told them I wouldn't either and I certainly wouldn't have put a used engine for $4800. It doesn't end here. What they have said about the damage to my hood goes beyond believe. They claimed they had video that my hood was damaged when it went in. I went 3 different times to view the video, then they finally told me they didn't.Of course they didn't, because it wasn't.They have since exaggerated the damage under the car to justify the hood not closing properly and why my ac is not cold as it was.They even told Toyota National that I admitted to hitting a tree. You can't make this stuff up. And the noisy engine, it was the exhaust, they reused the donut gasket on the exhaust. After lying to my face, they thought I would be thrilled at their offer of 3 yr. Warrantee, free oil changes, tire rotation. Not a chance. I want a full refund, I didn't authorize a used engine. And they are responsible for the hood. If you are thinking of a new car, I would reconsider the dealership. I had made many efforts to reach the owners after Mark Tigner did not respond to my certified letter in Dec. And after I did get in touch whith them I thought they would want to know what took place and possibly want to get to the bottom of how this couldve happened. Mr. Tananbaum was obviously not interested to getting to the facts and he took a very defensive position. My husband and I were going to purchase a Sienna and a Highlander this past December and we had held off to see how this issue was handled. We are moving less than 5 min. from the dealership and it would have been convenient to have a place of service nearby. Not after this incident. We recently purchased a Subaru outback, and for a van it will be a Honda odyssey again. This is the first time I ever felt the urgency to write a review. I would never set out to harm any business, especially knowing that I have dealt with some good and honest service advisors over the years at Greentree. But after seeing at what lengths Mark Tigner has gone, this must be brought out to the public. These negative consequences will be on his shoulders and the owners. If any others have had a similar experience with Greentree, please let people know about it. Lets do what we can so no one else will ever need to go through this. Grace Johnson read more

My service advisors are always professional and helpful.. no frills but the most outstanding experience I have had with a dealer service center. I would highly reccommend read more

Took my Toyota Yaris into Greentree Service Center and after waiting for close to an hour in their waiting room full of bored customers, I got my car payed my service fee and went home. Few weeks later I opened the hood of my Yaris and to my horror, the Fasterners that hold the front end of the car were all gone. How did they disapear I asked myself. My front end was about to fly off as I drove to work on those cold rainy nights and then it hit me like a truckload of Bull $#it. The Mechanic din't bother to finish the job and charged me for it. read more

Service here use to be fast and amazing and they were aways willing to loan you a car even if they only had your car for an hour. Came for a 5k mile service, not even an oil change since I'm running synthetic. 2+ hours and no more loaners. What happened to this great service center? read more

The worse service I have ever experienced. The vehicle was brought in for a window malfunction. The initial diagnosis was a broken motor. They replaced the motor and it was still not working. Then they said it was the switch. We told them that we wanted the old motor back as it was not defective and they had already salvaged it! Then when we picked up the vehicle, there was a for long Crack on the windshield. The dealership is supposed to be more reliable, but they took no responsibility on it. We asked for the check in log that indicates that the vehicle came in with the Crack and they were not able to produce it! They wouldn't let me speak to the manager. I called the director (chris) but received no response! If I could give zero stars I would! read more

This is the worst dealer ever. They make you wait for a long time. It seems like they don't care much about the customers. Very Unprofessional. Not organized at all. Don't ever go there. They will sneak into every part of your contract. read more

I would rate 0 stars if possible. Charged 116$ to change a battery. ONE HOUR OF LABOR TO CHANGE A PRIUS BATTERY. In total, they charged my mother 400$ to diagnose a dead battery and install a new one. 400 DOLLARS FOR A DEAD BATTERY. You can watch someone change it in 4 minutes online here: https://www.youtube.com/watch?v=0rRM2Yyr5wU Absolute dirtbags, ripped my elderly mother off properly. NEVER VISIT HERE read more

I am also writing about the horrible service department. I made an on-line appointment for service at 10:00 am this morning for my wife for 15000 mile service (oil change basically). When she arrived, she was told there was a 3 hour wait, and that they didn't take appointments, so she left After speaking to the service manager, he said that appointments are only "windows". Anyone can understand waiting 15-30 minutes for the work to start, but what's the point of accepting a reservation if you won't honor it. How arrogant of them to think that they can do the work when it's convenient for them. If they were honest about it and said no appointments taken, first come first served, than I would not have the same negative impression. We bought the car there too, the sales was a pleasant and positive experience. We did not finance the car, but we actually got a check back for $25 - they had overcharged us for DMV fees and refunded the overage even though we wouldn't have know about it. read more

New car delivered with defective stereo. 4 appointments later a shrug and a "too bad". No thanks.

Service department is absolutely terrible. I'd venture to say they're crooks. First of all, they tell you 90 minutes, but it may be faster. I waited 2 hours without being called. Finally, when I told my wife, "we've been here two hours already", she got up and walked over to the desk where they said, "it's finished". They had no intention of letting us know it was done. I had no idea exactly when they were done, but they were just content to have us sit there waiting without telling us the simple maintenance checkup was done. Then, driving the night of the checkup, it started raining slightly, and I noticed that the front windshield wiper on the passenger side was no longer wiping the window clean the way it had done just prior to the visit. So they must have screwed that up, although they had no business even touching the wipers because I had replaced them myself with brand new wipers just a couple of months before. Also, when I was driving that night, I thought I was having problems seeing in the dark. Only when I saw a reflection the next time I drove did I notice that the driver's side headlight was no longer working. I had a spare headlight I bought years prior for just such an eventuality, but in replacing it, I noticed that a rubber ring that should have kept the old headlight tightly in place, was not there, so I'm wondering if these crooks removed my old headlight, and put in a bad one, thinking I'd be back to have them replace my non-working headlight. It was all too coincidental to just be chance, in my opinion, given all the other negatives things that occurred with this "checkup". These clowns should be investigated, or reported to the better business bureau, at least. Followup to this terrible service. These jackoffs ruined the bottom of my car by not replacing the clips on the engine cover underneath my car probably when they did an oil change during a prior visit. The piece fell out, dragged along the roadway, and a local garage had to fasten it with zip ties due to the damage. These f'n crooks need to be put out of business, lowlife scum! read more

We recently purchased 2 cars from Greentree--a 2011 Sienna and a 2011 Scion--and both purchases went fairly flawlessly. They bent over backwards to get the exact model and colors we wanted (and in the case of the Sienna, it took some doing!) and we picked them up, no muss, no fuss. We paid cash, so financing wasn't an issue. Our salesman Mark was the nicest guy. And our visits to the Service Center for our Oil Changes, etc have been very pleasant as well. Nice to have a great hometown business you can support and who treats you as a valued customer. read more

I have been going here for over 10 years now and refuse to take my car anywhere else. Every time I bring my car in - whether it has been for routine maintenance, an unexpected issue (like accidentally hitting a pot hole and throwing off my alignment), or body work, every single person I have dealt with at Greentree Service has been extremely friendly and helpful. I really appreciate all of the great service that I have had at Greentree over the years, and I will not be going anywhere else for any of my vehicles. I recommend them to anyone. read more

I will never bring my car to Greentree Toyota for service again. They left the paper mats and other garbage in the car after service. (Two hours for a oil change). The seat back was in a reclined position which would suggest that someone took it for a ride. (Can't prove it). Told me I needed a new bulbs in the rear and it would cost $70. Ridiculous!! Service was beyond poor. Next time I'll go to Jiffy Lube. read more

Absolutely the worst dealership service center I have ever used in my life ! Service advisors have bad attitudes, ladies answering phones can careless. If your seriously thinking about buying a Toyota don't buy it or have it serviced at Greentree they over charge you from start to finish. Do yourself a favor go somewhere else. read more

DO NOT GO HERE. EVER. FOR ANY REASON. I am sorry to be the bearer of bad news, but am compelled to advise that you steer clear of this dealer / shop. I had the misfortune of having my car towed here, and the further misfortune of having a most hideous experience with them. I'll spare you the gorey details, but will mention that the experience culminated with the fact that they had two bills prepared for me when I picked up the car. When I noticed the cost was higher than the already ridiculous price quoted, the fellow pulled out a different bill from the file. From start to finish the experience was pure torture. read more