We only went in looking for one thing and they didn't have it. But that is OK we'll try again.read more

Someone else posted, "It wasn't worth the stop since they only Western Kentucky University shirts."…read more Well, they have a lot more than just WKU logo apparel. They have the following brands: Russell Athletic, Brooks, Spalding, Jerzees, Vanity Fair Brands, and Fruit of the Loom. Plus, it depends on what you are looking for in regards to non-logo apparel like undergarments, socks, short sleeve, long sleeve, tank tops, v-necks, and even hoodies. I found several items like undershirts and socks for a lower price than Walmart and Meijer. They were in the back section off on the right side. Score! Bottom line, there are those of us that do not want massive college logos on our clothing; at least not 24/7 or if we're not tailgating or going to a game. Oh yeah, I almost forgot, that, towards the back of the store is the Spalding area, they have full-size Spalding basketballs for $5.00 in various colors and teams; plus, miniature basketballs for $3.00.

Great product offering from a locally owned business. If you're looking for q outdoor gear this is…read morethe plac.

Helpful staff with no sales pressure. A store that has a little more personal touch than the big…read morebox. Give them your business, I think you will like the service.

Pretty decent target. Old school set up…read more A large group of young male hoodlums came rushing out the entrance as I entered. They pushed passed me and jumped in a car and drug 2 of the boys across the parking lot by the open door. Stupid, not not Targets fault.

Called customer service to ask a question, got a one word response and then got hung up on.read more

Before I leave my bad review for the Cato's Store at Kroger Shopping Center, 741 Campbell Ln,…read moreBowling Green, KY 42101 I want to point out that the General Manager for this location returned my call to apologize for the actions of this store and not only offered to make it right but pointed out how the Immediate Manager for this store or the shift was in the wrong. On 9/2/2024 Labor day I took my disabled mother who is in stage 4 kidney failure to shop at Cato's and go out to eat. Most of the time she shops local to Russellville KY because she just can't handle a very far drive and is weak. Upon entering the store we were not greeted which is unusual. My mother wanted to shop the clearance racks and there were at least 3 racks to look at. I helped my mother pick out some nice tops and outfits from the clearance and then helped her to get some jewelry. In all we spent over $100. Before I explain the situation just know $2 is not anything of significance to us I am complaining due to how it was handled and how unethical this Young Girl Manager was and how rude she was with not only her voice, what she said, and looks. While checking out I always pay attention to make sure the price at the register matches the clearance price on the tags and the last top she rang up $15.99 and not the clearance price of $13.99. I asked her to go back and check this before paying and she did and she said, Well its not coming up the price on the tag". I then asked her to honor the price marked by her and she then said very rude rolling her eyes, " I didn't write this and we don't honor the price if it doesn't come up that price at he register", despite that multiple of that same top was marked down to $13.99 on the rack. The young girl Manager then says very rudely, "We are not allowed to honor the price and I can't change the price!" She outright refused to do anything. After this she continued to stare me and my elderly mother down treating us like garbage. I told her as a Retail Manager myself for stores much bigger than this for the last 35 years that if that's not the correct price she should pull all those tops and correct it. She didn't say I understand, I will, or apologize and smirked at me. In all my years managing thousands of employees of all ages I can't believe someone like this would be allowed to manage this store or even work at Cato's Clothing. She doesn't belong in retail and this young girl has no manners, no experience in customer service and no ethics. She also doesn't have empathy. I could run circles around this store inside and out and still manage employees and give complete satisfaction to all customers who walk through that door and I guarantee no employee would be managing my store or go near my customers who acted like this. Hopefully she will receive constructive criticism and learn from it, if not she needs to be fired. With all of the retail experience I have not once have I ever heard of any store not honoring the price you advertise to the customer especially when you or your employees mark a clearance price on not just one item but all of the same item. I can understand one mistake this happens but it was on every single of the same top. Lastly when you work in customer service of any kind such at retail stores, call centers, food service, delivery, and others where you have direct contact with the customers you leave the attitude at home. Empathy, good moral towards the customer, and problem-solving are Core Skills in providing excellent customer service. Here are some ways to demonstrate good morals towards customers: Promote ethical behavior, Lead by example, Communicate values and expectations, Be empathetic, Be fair, Be trust worthy to Customers, Be responsible & Be caring. If you are Manager you must have all of these qualities including, Leadership, Adaptability, Time management, Customer-centric mindset, Patience, Continuous improvement, Building relationships. I know you remember me. Just know not every customer will put up with this and I was one of them and called Home Office.

I have always loved shopping at Cato. Their selection is always outstanding, and their prices are…read morereasonable. My problem is that when I first started going to Cato, it was a very good store for plus size shoppers like myself. I preferred Cato because Walmart or target and other big box stores have a small to nonexistent plus size section. And in other plus size stores, I can't afford the clothes. I just left a Cato in Oklahoma, and I'm pretty disgusted because it seems to be turning into the same type of store. There was a MUCH smaller selection sizes 16 and over. I'll still go in there occasionally, but I'll probably be doing more ordering online.

Buyer beware. The only reason we went to Men's Warehouse was because they did altercations. The…read moreservice in store was less than satisfactory. There were two workers and of course, the one helping us was slow and she was found sitting on the job. Always go to the sale rack because the employees will always direct you to the higher-priced items first which are way overpriced. The alterations were done and for the pants was told that they would cut the material but instead, they just hemmed, which I could have done myself. The altercations cost more than the jacket and pants. I will give them credit because they called and had the suite ready to go for a memorial service. Don't expect to rush in and make a purchase. Give yourself several hours due to the slow service, and this is also for when picking up after alterations are done.

This location was well stocked and our salesperson, Isaiah, was knowledgeable and extremely…read morehelpful. Highly recommend!

I like the store but the customer service in Bowling Green store is awful. It was a guy who…read moreanswered me. We had a snow storm this week & we tried to pick up our order twice on 1/27 & 1/28 but their parking lot was messy & slippery . We cant walk to get into the store coz its slippery & im a senior. So I called if they cant put a hold on it but the customer service said he cant coz its already expired the pick up date. I asked whats the best solution for it, he said IT IS, WHAT IT IS. I cant change our process. You have to pay for it. If you dont want to pay for it, talk to your credit CARD. SO RUDE & MEAN!!

Twice, my husband has tried to order a shirt online in a 2x goes and picks it up, comes home, opens…read moreit up and it's a medium!! The first time it happened I brought the shirt back. It did not come with a packing slip so the girl put in his charge card and then gave us a refund for the shirt. My husband tried to order it again and again got a medium. I went all the way over there today and the girl behind the desk was training another girl and she told me she needed to know the SKU for the shirt he originally ordered because the computer wouldn't let her give a refund. She asked me where the packing slip was and I told her one didn't come. She had a smug look on her face. I don't understand that. I then said so you guys not only screwed it up twice but now you won't give me a refund you have his card why can't you do it a girl the other day did it and she said I don't know. Really great customer service Kohl's!!! I tried to call instead of yelping, but when I called nobody answers their phone, I let it ring all the way driving home and then it finally said the person at that number is not accepting calls.