My wife brought her Mini back after a questionable oil change. They would not take the blame for the new found leak. Their solution was another $300 oil change. We said no and they responded with a $400 charge for using special equipment to open the hood. The hood was perfect until now. Rip-off!! read more

What a relief to find a wonderful BMW mechanic! Junior and his entire team were transparent and kind. Their work on changing out my battery and flushing my brake system was timely, reasonably priced and they even washed and vacuumed my car upon return. read more

These guys were recommended to me by so many other places across multiple parishes for german auto repair! Totally awesome place! Had that typical anxiety about picking a mechanic shop, i usually do the work myself but it was ac work. I will never go to another mechanic shop. This is the place for german automotive!! read more

I dropped my BMW off . I wasn't expecting the final invoice price . My conversation on the phone was miss communicated.. The quote was definitely the right price that I assumed it would be . When I went to pick up the car the final Payment was way over the amount expected . I left upset bc I didn't realize the cost of the repairs was going to be as much as they wanted me to pay . I did the research when I got home and now feel more Confident that my car was in better hands then any other company . Thanks so much for helping me fix the problems . Junior was very helpful . Thanks so much . I'm hoping to send you guys more business . read more

So we have covered how high strung I am. Add car making smoke and barely running and I was an hysterical mess. My regular mechanic didn't respond to my pleas for help so I hit yelp to find a mechanic for a mini Cooper that blew up. Found Greff motors. Called and Richard very calmly got me organized and an immediate appointment. Got my car there the next day. They took my car and promised to update me as soon as they could. Skip forward 4 days and I was updated, repaired for 1/2 the $$$ I expected and on my way!! I was extra impressed when they figured out why my engine light had been on for 5 years and no other mechanic could fix it. The cherry on top was that they washed and even buffed out the footprint left by the jeep that hit me!! But there's more!!! I had a panicky moment and turned right back around. A super kind mechanic came out and spent 15 minutes checking my car and then gently explained that it was actually my fault. Ooo. And I didn't tell you the amazing part yet.... They had my 2010 mini Cooper parts ON HAND in the magical WAREHOUSE. I have never experienced such a thing!!! I am never leaving them. Really. Never. Also, the receptionist is so kind. Every time I walked through the door she stood up to speak with me. I felt like my broke down whoopty and I mattered even though we weren't a fancy car! read more

Junior and his team get it. Job well done. Automotive repairs done in a jiffy, for most procedures; although it's relative to work load and a few other things, but most repairs see a quick turnaround time. I was able to call and get my vehicle in within a very timely fashion. Junior took the time to explain the problem, the repair process and he gave a time frame for repairs. They're certain to maintain contact with you regarding repairs and any hiccups that occur. He and his staff are courteous & accommodating. Pricing is fair. read more

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My mothers Volkswagen bug was having transmission problems. They told me it would cost almost 8000. Another mechanic did it for 1500, she was on the road 4 days later. They felt like they were going to charge us that price just because they didn't want the business. The guy on the phone was nice but under the circumstances I believe they could've done better. read more

If you are serious about your German made automobile there is no place else, Greff is hands down the best. They care about their work and pay attention to detail. They are experts and you will find no better professionals or customer service in Louisiana. Expect to pay for the best and it is worth every cent. read more

I relocated to New Orleans six months ago from Los Angeles. A few days after the move my car was underwater due to a severe rainstorm. I had it towed to Greff Motors, and I was lucky to have my auto insurance pay for them to fix the damage. I'm not exaggerating when I say that the moment, I received my car back it drove better than it ever had. I have an old Porsche 911 and since then it has been running like a new car. I had it serviced last week at Greff, and they did an excellent job. If you ever have any questions, they are highly responsive and very cordial. Junior and Dustin are especially helpful. Most importantly, it's obvious they ONLY give too-notch service and use quality parts. If you are looking for a place (just judging from some poor reviews that I read before leaving this review) that will charge you less money upfront, but will give you poor service/parts and will cost you and your car more money in the long run, then this is not the place for you. It seems they will not sacrifice quality service to get business which I admire. I will only be going to Greff for all of my automobile needs. If you have a Porsche, then I especially recommend them, but it seems they can handle any type of car. read more

Brought a 2018 Tiguan to GREFF for simple computer check and they first quoted me $125. A simple check didn't tell them much so, they did further investigations and said its $250 now (without any notice). They still couldn't tell me what was wrong with the transmission. I told them to stop looking any further I want to take the car out, they ignored what I said and proceeded to take the oil pan down to check into the transmission to realize they don't see anything wrong with the transmission but now you have to pay $375. I left very disappointed after paying $375 and they weren't able to tell me anything about what was wrong with the car. Walked into VW dealership with the car and within two ours I knew exactly what the car had and they didn't charge me but $200 to fix it. Staff was very nice but I wont be back soon read more

Greff Motors - Auto Repair Near Me - Metairie, Louisiana

Stay away! We had our car towed to this shop because it had been vandalized and needed two new tires. The car came back to us with a cracked fuel pipe and a broken blower meaning no a/c. I called and begged them to fix it or explain or take responsibility. They said, 'Bring it back!' We did, they quoted us $2135 to fix it. Of course we took our car elsewhere to be fixed. And they still charged us $145- for the diagnostics. Thieves! Dishonest! Disgusting! Do not go here! Spend your hard earned Money elsewhere. read more

Rip off, liars con-artist. Get everything in writing before you allow them to open the hood! They said they could fix the oil leaks in my Range Rover. The final invoice stated engine degreased, status OK. $2600.00 late, the exact smae issue. They are not to be trusted. read more

Okay, edit to my previous review, maybe I didn't paid 600 for the oil change with brake light before, it's been more than a year, but the service c amount I paid is what I stated before, for changing some kind filter, checking transitions, refill fluid a few thing, not everything that benz service recommended under c package I think. Cheaper than benz service for less work done of course.-------------- I moved from nyc to here. I used to have my benz service with oli change for less than 200 but I paid about 600 to do it at Greff with a fix of brake light which they did repair it and didn't appear again until a year. I decided to go there for service c as I don't know any other places and they told me there wasn't big issues so I don't know what service I received but I paid 1200 and I looked at the invoice, it's like 800 before tax for labor... cheaper than doing it in benz service center of course, I don't think I will go there again for the pricing concern. But I changed the review because they follow up and their service were fine. read more

Randy did a great job of performing a Pre-Purchase Inspection on the Porsche I'm buying. He discovered the one weakness on the car that enabled me to go back to the seller and get compensated for it. Well worth the effort to have Greff Motors do the Inspection! read more

Great shop! Great local business! I've been using Greff for 10 years for all of the maintenance on every car in my family. Always a pleasure doing business with them. I highly recommend them. read more

I took my BMW in for some service lights on a recommendation from a friend. I just needed a code pulled, I'm a DIY kinda guy. When I told them what I needed, they really didn't seem interested in helping because "they don't really do that". Well... they let me bring the car in the next day, ran a complete diagnostic (standard price of any dealer) and gave me the info. This is where they started to shine. The mechanic proceeded to tell me how to go about fixing my issues. A mini-step-by-step of what I needed to do. At that point I knew this was my new BMW mechanic if I ever needed one. read more

This will be the only place from now on that I will bring my BMW for all services, and mechanical work. I highly recommend Greff Motors. They are extremely friendly, helpful, knowledgeable, and don't give their customers the run around. They are very reasonable on pricing and don't overcharge their customers, or do any unnecessary work. Last time I brought my car to them was due to a very loud constant squealing noise which stopped by the time I got there, I live about 45 minutes away. They could have easily given me my car back with nothing done, or they could have charged me to unnecessarily change the belt, and pulleys, but instead they took the time to really research the true reason for the noise. They fixed my problem with in a few days and even washed and vacuumed my car for me, all for an extremely reasonable price. Definitely an A+++ place!! read more

Needing my annual check up and oil change and ready to try getting away from the dealership, I called for info and they were willing to even give me a ride if needed. I went in the next morning and was told they could actually arrange to do it while I waited. I happily agreed and, a little over an hour later, I was driving out of there. Their business was very clean, staff was very friendly, Randy Jr. was very accommodating and I was offered coffee while I waited. There were lots of cool cars and bikes to check out and large memorabilia graphics that showed their winnings, knowledge and passion. I'll definitely be returning again. read more

The absolute only place to bring a European car and where we take our BMW. They are professional, honest and fast. Our BMW has been there twice and will go back for maintenance and repairs as needed. We bought a used BMW and started having issues with it almost immediately. We brought it to Greff and within a couple hours, they were able to identify two separate problems that were the cause. They identified several vacuum leaks and an oil leak at the filter housing. We fixed the vacuum leaks and noticed a dramatic improvement in performance. After the first time we brought it in, we knew it was the only place to go. Last week, the power steering pump went out and we went straight to Greff. They fixed it and the oil leak from the first visit. They even dealt with the dealership and warranty company on our behalf. Can't beat this place! read more

My wife and I both have had cars worked on here, and both times were professional and corrected the issues. Would HIGHLY recommend for out-of-warranty Mercedes. The parts aren't cheap, but the service is top quality. And on top of the diagnostic offered, the Auto Techs are also highly knowledgeable about Mercedes vehicles specifically. Considering our GLK350 and C300 had a wide range of issues, they were able to properly diagnose and then plan a remedy with us. They also provided cost quotes any time we requested. We will definitely be doing business again! 10/10 read more

Greff motors is amazing! The receptionist is sweet and friendly, the owners and staff are great people with a passion for cars. I've taken my husbands car there a few times and its always a pleasant and fast experience. It the only place, in my opinion, to have your BMW serviced! read more

Greff Motors - Auto Repair Near Me - Metairie, Louisiana

I got my M3 DCT transmission fluid serviced by Junior and my transmission runs smooth as butter now. Highly recommend Greff's Motors to all E90/92 M3 owners. Also great customer service. read more

I am a teacher in New Orleans! I was tired to turn around car loans, lease and all credit headache. I bought a 2004 Volkswagen Touareg a Copart totally dead and buried. The first diagnosis indicated to change the transmission. What I did and the car was not rolling. The second diagnosis identified 28 fault codes including transmission, steering and brakes. With a $ 6000 estimate before tax! I was almost decided to give up when a friend suggested to me to bring it to Greff motor. I had nothing to lose in any way. My surprise was that they revived the car that everyone had condemned, that many mechanics did not even want to touch. And for a sum defying all competition. At Greff they realized that it is not every citizen who can have money to buy a new car and change it when it slows down. Greff, thank you for your professionalism and ... your honesty. Five stars are not enough but we cannot give more!!!! read more

This place is outstanding, my first visit I walked in and asked for help with a mini cooper countryman,and they jumped on it right away and fixed the problem and also talked to my husband and I and gave us more knowledge about our car. I recommend everyone to give them a try. read more

I called ahead to ask if they are willing to work on my car (I have Audi Q7 and lots of places have no idea how to fix it). They said the car wont be an issue. I asked how much was oil change and scheduled an appointed for my husband to come in the next day. After so many bad experiences we were gearing up for another BUT my husband was very impressed. They were polite and explained everything to him. Offered coffee and wifi password. The place looks more like a dealership than a dirty mechanics shop. We were concerned about out brakes (other place told us we need new brakes - not cheap). We were told the brakes are fine and do not need replacing at all. They also did diagnostics on car and did not charge us for it. They asked my husband if he has time as they would wash the car. We paid $170 for oil change plus filter. Yes more than other places but we expected it. We will definitely be back for any repairs or issues. These guys are honest and not looking to make money on unnecessary repairs. We highly recommend. Thank you for your help! read more

They are great mechanics that do not accept when they make a mistake. They attempted to rebuild a part without the proper tools. The rebuild failed. We purchased a new one from a third party which they installed and solved the problem. However they refused to refund the $ charged for faulty rebuild. read more

I brought a vehicle I wanted to purchase to Greff for an inspection. The receptionist was personable, amiable and professional, as were the mechanics. The inspection was extremely thorough and they provided everything in writing for a very reasonable price (for comparison - it was half the price of a similar inspection I had done at Munchen a month earlier). The mechanic took the time to explain not only the issues with the car I was looking at, but to find out what I was looking for and to give me pointers on what strengths and weaknesses the particular model had. On top of the great price and excellent service from both the front and back ends, its a local company thats been around for awhile. I wish all my cars were German so I could bring them to Greff; seriously they were that awesome. read more

Just took my 2001 Volkswagen Jetta in and I am so happy I found Greff Motors. Great service & honest. They were able to pinpoint the problem and provide excellent service. read more

Great service, and SOOOO much quicker then the MB dealership! Service A maintenance on my late model Mercedes, Greff had me in and out in a snap. No appt needed and they were able to take me the same day (although I would call ahead just in case). Staff appeared professional and knowledgable. Fast and simple. read more

Great shop with great people. They know German cars inside and out, and my car and wallet definitely appreciate it. Reasonable pricing for service and I know they will fix things correct. Also in regards to performance upgrades, definitely the people to work with. Thank you! read more

Greff motors is the high end version of uptown auto specialist, it's a den of thieves that relies on a very few, very well-heeled, very stupid clients to stay in business. My vehicle sat there for two months and they never touched it. When I demanded the vehicle returned to me, the battery was dead and I had to sit in their waiting room for an hour and a half while they re-charged my battery. Unbelievable right ? The truly unbelievable thing are the Porsche, Mercedes & BMW owners who think allowing Greff to rip them off is necessary. Knowing about cars is a given for mechanics, knowing how to rip people off in any business is something we let folks get away with too much. We should not let a business off the hook just because "they're the experts." Treating people with respect is also an expertise. The estimate I received from Greff for work they apparently were going to perform during the 3rd month, was for around $3k. Once my battery was re-charged, I ordered the needed parts from bavauto.com, took the car to my local mechanic and to the meineke (Im totally serious) & wound up spending around $500. The car runs perfect. It's a classic bmw and it runs 100%. It's just a car, there is no need for anyone to ever utilize thieves like Greff or Uptown Auto Specialist. A good mechanic is a trustworthy one. The people who pay extra because they think they can trust these folks are mistaken. Thanks Yelp, -Lex read more

Had my wife's SL550 serviced here. They did a fantastic job, and a very reasonable price. Very happy with the service and the car is running great. I can tell you, if you own a Mercedes in New Orleans, do not take it to MB of NOLA unless your under warranty. Go to Greff and you won't be disappointed. read more

While vacationing in New Orleans, our car was having issues, which we were unable to get diagnosed. After visiting 5 different mechanics, we were finally referred to Greff Motors. Randy was able to diagnose the problem and reassured us that they could fix it. They did the repairs and even fixed our blinker. We were able to drive back home to California with confidence that the issue was resolved. The staff was very professional, courteous, and friendly. They made us feel very comfortable! Thank you Greff Motors!! read more

I decided to take a 2003 mini cooper I bought used, but had an excellent carfax report to this shop because of the positive reviews. I realized it was an older used car. I am a widow and bought the car for my children. I brought the car in because it was overheating. The AC wasn't working and the door wasn't opening from the inside. They fixed the door and added coolant the first time, they replaced the thermometer the second time, and the third time applied some sealant so that the coolant wouldn't get sucked into something. The sealant was supposed to be a cheaper solution to this problem. They did seem to try to consider the cost of the repairs, although the only time I received a discount on the labor was the third time I brought in the car.I spent thousands of dollars at this shop.Things seemed to be going well until the cold weather hit. Then the car lost its power steering, a window and the heater on the car would not work. I was told that the power steering system needed more fluid, the motor on the window would have to be repaired and the heater wasn't working because the aluminum sealant that was used might have blocked the hose that let the heat into the car. Later, they wouldn't admit that the sealant was what had blocked the hose preventing the heat from reaching the inside of the vehicle. I was constantly reminded that it was an older vehicle. However, if you're supposedly fixing a problem should it have to be done several times and cause other problems? The cost of the repairs for the window and heater would have been another thousand plus dollars. I was asked if I would rather a working vehicle or one with heat. Well, what would you want? On the last repair visit I was also informed that there was a dangerous structural problem that needed to be repaired especially since they were aware that my children were driving the vehicle. I did appreciate the information and for another $800.00 had the car repaired. At this point, I thought okay, The kids have a car without heat and a working window, but it works and its safe. Well, three days later the power steering went out again. I was told then that the fluid reservoir and hoses must have a leak and for another $500.00+ could be repaired. They hadn't noticed that the first time I brought it in? Well I finally gave in. I decided not to have the work done. They topped it off with fluid for me, gave me the name of the fluid I'd need to at least keep it running temporarily. and then showed me where to put the fluid. The only problem, was that person I had been dealing with in terms of explanation of the problems with the car and cost for repair over the last year for the most part, could not even figure out how to open the hood. I had to do it for him. He did however, offer to sell me more power steering fluid in case I couldn't find it at the local Autozone. read more

Diagnosed and knocked out the problem on my '91 MB for a perfectly fair price. The front desk is a little kooky and clinical, and they all talk really quiet for some reason (?) but they did a great job on the car. Neat history to the place, too. read more

Absolutely the worst place to bring your car. If you want to be charge when no work is done then bring your car here. The previous reviews are fake. Those people are a bunch of amateurs and did not want to give me my car back and held on the keys. Get professional people to work for you and stop steel from your customers when you don't actually do work on their car. Maybe then you can have some business come in. But don't rob people when you are slow !!! read more