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    Greg Armstrong - GEICO Insurance Agent

    1.0 (2 reviews)
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    Services - Greg Armstrong - GEICO Insurance Agent

    Car and truck insurance

    Homeowner or property

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    6 years ago

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    Farmers Insurance - David Porter

    Farmers Insurance - David Porter

    (5 reviews)

    Mr. Porter and his office took us in after we'd been with another company for many years, and they…read morehave been a tremendous help, numerous times, over the years. Only a couple of months after we signed up, tornadoes swept through Fultondale and wrecked a lot of our house. Mr. Porter and his staff provided a sense of security and peace of mind when we really needed it. They're excellent during far less stressful times, too!

    We had an extremely disappointing experience with Farmers Insurance, specifically with David…read morePorter. Our contractor shared with us that David declined to increase the cost of our claim simply because he felt we were "not nice." This is unbelievably unprofessional, considering that all of our communications with him have been polite and professional through email. The only critical statement we made was pointing out that their team was unprofessional for not responding to multiple emails for over a week at a time. It is unacceptable for an insurance representative to make personal judgments and share those opinions with outside contractors. Our home repair estimates were all over $60,000, yet David Porter was only willing to approve $20,000--leaving us severely under-covered. Additionally, Rebekah Ninteman and Kiqra Torres Jimenez were both unhelpful and did nothing to improve the situation. Based on our experience, we would highly recommend working with a different insurance company if you value professional communication and fair claim handling. Avoid Farmers Insurance if you can.

    Greg Armstrong - GEICO Insurance Agent - autoinsurance - Updated June 2026

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