Never trust Aspen Dental in Topeka! When I went there for a dental crown, they were super nice and…read moretold me my insurance would cover 20%, and I just needed to pay 80% upfront before they could do it. So I paid my 80% and got the crown done. But six months later, I suddenly received another bill saying the insurance didn't pay the 20%, and now I have to pay that part too! What's going on? Isn't this just a scam? What's even worse is that they replied to my review and asked me to call 844-296-0187 for help. I called, but it was completely useless -- no one actually helped me at all. It's so frustrating! I already spent so much money and still had to deal with this nonsense. I just want to warn everyone: don't fall for it!

The staff at this dental office are friendly and accommodating, and I appreciate how they treat…read morepatients. However, I had a very stressful experience with their billing and insurance process. I already paid my portion of the charges--$2,700 through CareCredit. The remaining $1,600 was supposed to be covered by my insurance. My insurance sent Aspen two letters--one on August 5, 2024, and another on July 15, 2025--asking for the information needed to approve my claim. Unfortunately, Aspen did not send the documents. In the first week of October, I called the office, and the billing staff told me that my concern was on a "ticket" and would take 2-3 weeks to process. I waited, but when I called my insurance on November 21, I was told that Aspen still had not provided the information they needed. Because of this delay, my insurance can no longer cover the $1,600, since the timeframe has already passed. Now, I am receiving voicemails and letters reminding me about the amount due, even though the issue happened because the required information was not submitted on time. This situation has been very stressful for me, and I hope Aspen can improve the way they handle insurance requests and patient accounts so that others do not experience the same problem.

Beat DDS ever. Caring staff. Wonderful kind dentist. I have anxiety and get worried about my…read moreappointment and they make me feel very comfortable. Best best dentist ever. I actually look forward to my next appointment.

As a new patient who normally dreads dentist appointments, I was very pleased with my first visit…read more Staff was so kind and courteous both over the phone (scheduling) and in person. Extremely clean office with a calm atmosphere. The hygienist and Dentist were also very patient, attentive and kind to me, which really eased my nerves. I will most definitely keep going back for my dental needs.

I had an amazing experience at Ziegler Family Dentistry today. I will be moving to Dr. Ziegler for…read moreall my future dental work. He is extremely patient. He explains what he will be doing in layman's terms. I also had a nagging issue that my previous dentist was unable to relieve. His helpful questions helped me identify and describe exactly what I needed done. The hygienists and office staff are also very friendly and helpful. If you're looking for a dentist in Topeka don't look any further!

From the owner: General dentistry for the whole family!read more

I was very please with the Technician and her caring [Ginny] and the one who assisted her as I have…read morea low gag threshold. I appreciated Dr. Fullmer taking the time to visit with my wife and I and answering my questions and presenting me options for future care of my teeth. He was not hurried and I appreciated that fact. I look forward to him and Ginny to be my Dentist and Technician in the future. Thank You - John

Very aggressive in upselling and makes us pay upfront and then we have to wait for the refund for…read morethe difference we paid and the insurance coverage. Pushed treatments other dentist said not needed!

This is my favorite dentist I have ever been to by far. The staff are all very kind and try and…read morehelp as much as they can while you're in. Plan to stay with Lorie for a long time.

From the owner: Dr. Lorie Baumgardner and her team provide both routine and specialized oral care in a comfortable…read moreand friendly environment. We are now taking new patients, so contact us to get started on your healthier and happier smile!

My review is about their billing/documentation practices, not the clinical care. I had ongoing…read morebilling issues with this office. I received multiple bills with inconsistent balances and no clear date-of-service explanation. Staff could not provide coherent accounting, and at times said to "ignore" invoices. My requests for clarity went unresolved, and the practice later terminated my care while claiming the issue was my fault. The Director of Billing was condescending in phone calls would not allow escalation of improper conduct to owners of business, or owners were part of the problem and front receptionists always rotating and never knew how or who to address issues to, all this prompted a complaint to the Kansas Dental Board. Would not use this company, one problem after another

I had a great experience today at my consultation with Dr. Smith and staff in Lawrence, KS…read more Everyone was very pleasant to work with, and Dr. Smith took time to explain everything in detail, making sure I understood what was happening with my teeth, why it was happening, and all my options moving forward. I did not feel at all rushed, I was able to ask any questions I had, and he even followed up with me later in the afternoon after reviewing an X-ray they had taken to explain a possible issue with one of the roots of my tooth. I would definitely recommend Southwind Periodontics and Dr. Smith to anyone needing specialty dental work!