Stella Yakubova helped us find the apartment we always wanted in Forest Hills. Super responsive,…read moreanswered questions, and willing to work with us when we had any issues with budget or move in date. Would highly recommend.

Went to view this listing with the owner and he asked me multiple times to confirm the number of…read moreoccupants that would be living here. He stated "I've heard with Mexicans before that 3 becomes 4 and 4 becomes 5". He was clearly racist, stereotypical, and ignorant while showing the apartment. Went on to say there was additional pet fee of $1K, which of I was not convinced came from a reasonable place, but instead a deterrent to prevent us any interest in applying. The owner of this building is clearly racist and discriminatory towards a specific group of interested tenants (Hispanic/latino). This is not a reflection of the real-estate agent, Stella or the company, but the owner Needs to be reprimanded and spoken to.

My bf and I were looking for an apartment for two months to no avail - a lot of brokers do the ole…read morebait and switch which is incredibly misleading not to mention beyond frustrating. I was lucky enough to stumble upon this listing within two hours or so of it being posted. I called, left a detailed voicemail and less than 5 mins I got a call back from Jonathan. Immediately I was at ease just from his voice - yes, that's a thing. He sounded calm, collected and easy going. Next thing you know, we're driving to see the property, same day. I mean, does it sound like it's meant to be or what?!? Anyhoo, we get there and the pictures are exactly like the real thing. So many postings make the place seem bigger than it is so I was so relieved. I knew I wanted to sign right away. Jonathan made the whole process so much easier and reassuring. He was attentive and extremely responsive - I never felt like I was left "hanging. " Even if he couldn't get back to me with a specific inquiry, he would text me an update. My bf really wanted to see one more property but his contact was taking DAYS to get back to him which just goes to show how unreliable other brokers can be. So I was like, screw your contact, Jonathan is our guy just say yes! Lol All in all, a great experience and I'm so grateful we crossed paths considering how emotionally draining apartment hunting already is. Now that we have the lease signed, all that's left is to do is fight about the furniture. Yay!

Tomer was efficient and lovely to deal with from start to finish of our apartment rental…read more He is extremely professional and organized, and he follows up with any concerns promptly. Thank you!

Elana Delafraz was extremely helpful in finding and securing my apartment. In particular, her…read moreresponsiveness and guidance made (a usually stressful) process smooth and straightforward. Would recommend to anyone in search of their next home.

Very knowledgeable, responsive and professional. NYC can be a challenging place to find the right…read moreapartment, Real NY's expertise helped me find a place that I absolutely love!

Rose is incredible. She is sweet, kind, attentive, and most importantly - honest (Not like other…read morebrokers I've worked with in the past). She listened to what I was looking for and quickly grasped my taste. I think she really loves her job and it shows. I can't sing her praises enough. She also had some exclusives on newer buildings. I highly recommend her!

Got a call back from them and quickly realized a bait and switch was taking place. "The apt. You…read morewere interested in yesterday was rented today, but we have others starting at $1500" so he got hung up on. He sends a text calling me rude and said he was going to remove my info...um, good save me the trouble. Girl bye.

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

Reviewing a management company is a bit like evaluating a car dealership, there is a tainted…read moreindustry presumption they are all deceitful, so you are wary to believe or trust them, or rely upon the truthfulness of online commentary and referrals. So, it is important to acknowledge and appreciate exceptions of excellent service and reliability; praising individuals who show competency and pride in their job duties, along with respect, courtesy, and value in their interactions. VNYPM has proven themselves to be this anomaly, deviating from low expectations by restoring confidence and care, rather than sustaining doubt and apathy. As a shareholder for nearly 20 years, in a Pre-War Queens Co-op building, my comparative observations about the detached, duplicitous, ineffective multiple management companies, and unqualified absent Supers I have had the misfortune to witness; have been transformed by Anes with his conscientious responsive team. Especially outstanding, Amy with her diligence, kindness, and delightful sense of humor; and, Izeta with her empathy, flexibility, and trustworthiness. Anes, one of the owners, is accessible via email or phone, and has responded promptly with genuine concern and diplomacy to any urgent matter I have had, particularly health related required accommodations. Thanks to Anes employing Neoly, we finally have a professionally skilled, and dependable live-in Super, who is attentive, friendly, and hard-working. When VNYPM was hired several years ago by our newly elected board, they took over a huge mess; from financial debt and instability, to prior mismanagement negligence, a mendacious incapable Super arduous to fire, and many complicated major repair and maintenance issues. Throw in a pandemic, which created complex and combative lockdown and safety issues to navigate, and additional financial strain on the residents and building. Because of the smart guidance and leadership of VNYPM, and their recommendations and partnership to the Board, it is really remarkable we are now in the best financial shape this building has ever been in, with visible improvements of a modernized elevator, and demolition and installation of tiled stones to our expansive exterior entrance. Looking forward to seeing the interior painting started, and floor cleaning finished, which will make all the difference to re-establish its faded glory, Every building's situation and priorities are different, but they all have the same management needs for dedication, responsibility, accountability, consistency, transparency, prompt honest communication, and decisive action. Management companies are being hired for their expertise, but, let's not forget they work for us, even though they are managing us! VNYPM shows an understanding of this reciprocal relationship, and how properly servicing these demands guarantees mutual success and stability for them, and our residential buildings. VNYPM is receptive to suggestions to what they could do differently or better so they can continue to grow and learn, efficiently problem-solve, and provide the highest client satisfaction. This open readiness to listen, is a significant distinction for me. I applaud VNYPM's willingness to think outside the box, and knowing when to compromise wisely. They offer creative innovative solutions, using only limited available resources, that realize the individualized vision for each building. This makes them uniquely qualified in my estimation, as they are both frugal, and inventive. Hope my positive review provides clarity in your consideration of VNYPM to manage your property. Professor J.

I rarely leave reviews, but my experience with Venture NY Property Management has been deeply…read morefrustrating. I simply asked for clarification regarding newly imposed co-op insurance requirements and how the coverage thresholds were determined. Rather than receiving transparent answers or supporting documentation, I was repeatedly told the requirements were "non-negotiable," threatened with fines, and ultimately informed that management would "not engage further" because the conversation had become "repetitive." As a shareholder, asking reasonable questions about building policies, insurance requirements, and risk management should not be treated as an inconvenience. At no point was any actual explanation provided regarding whether these limits were based on insurer recommendations, legal counsel, lender requirements, claims history, or any formal analysis. Instead, responses felt dismissive, defensive, and unnecessarily combative. Professional property management should include transparency, accountability, and respectful communication with residents -- especially when imposing financial requirements and penalties. I hope ownership takes shareholder concerns more seriously moving forward and improves how management communicates with residents.

We had an excellent experience working with this team, including Ana and particularly Geraldine…read more They were always available and did a great job talking us through the process. The photos taken of our unit were lovely, and I really think helped to increase engagement and offers. They were also very proactive and gave great advice in dealing with the stressful process of getting buyer board approval. We would absolutely recommend them for handling a sale! They were possibly the one aspect of the process that did not add to our stress but instead helped it.

The Queens Home Team of Keller and Williams were very organized, responsive, knowledgeable and…read morepersonable. They answered my questions and had great resources. I was extremely satisfied with everything. I highly recommend this real estate company. Chris went above and beyond to help me and I appreciate all of his help.

I had a good experience working with Tina Wang from Winzone Realty. She was efficient, always on…read moretime, and very accommodating throughout the process. She was easy to communicate with, answered my questions promptly, and made sure everything stayed on track. If you're looking for a reliable real estate agent to represent you, I'd definitely recommend giving Tina Wang a call. Overall, a smooth experience, and I'd be happy to work with her again.

I recently referred my family friends to realtor Vanessa Chang, and I'm so glad I did. She was…read moreincredible to work with from start to finish. Vanessa is super down-to-earth, easy to talk to, and has such a warm personality that instantly makes you feel comfortable and supported. Her time management and organization were excellent, everything moved along smoothly and stress-free. She was always on top of things, communicated clearly, and truly cared about making the process as simple as possible. My family friends had a wonderful experience, and I would absolutely recommend Vanessa to anyone looking for a reliable, thoughtful, and professional realtor.

Worked with Donald to find a place to live in the NYC area. He is extremely professional,…read moreknowledgeable on the market and processes, and has strong connections to facilitate the search and buying process. Highlights: -Fast and concise communication -Quick turn and flexibility with last minute changes -Strong connections (legal teams, banks, etc.) and a great team to support -Had experience selling in a building we were looking at and was able to maneuver through the process to maximize negotiations for us -Positive attitude! Definitely one of the strong more seasoned real estate agents I've worked with. Thanks Donald!

As I did not know any real estate agents in Brooklyn, I took a chance on-line where I found Donald…read moreLai to help my daughter find an apartment. The result was perfection : he instantly bonded with her and gained her confidence. He introduced her to a range of properties, quickly assessed her preferences and completed the search in two visits. My wife and I met him, when we acted as a sounding board for her on the final tour. She and we found Donald to be highly professional, knowledgable, thorough, personable and patient. His recommendations were totally on target. He also assisted in expediting the rigorous leasing process. We would unequivocally recommend as your real estate agent of choice in Brooklyn, as well has extending that recommendation throughout the City.

When I cold-called the Agency looking for a realtor, they assigned me to Laura Merrill to help buy…read morean apartment for our daughter (student in NYC). Laura was incredible. She set up 23 (yes - twenty-three) viewings for me in a 3 day weekend and ran around with me the whole time. Kept her cool even when the showing realtor was late once and one time we couldn't get into an apartment. Helped me through the whole buying process - especially the paperwork to get into a co-op. Can't recommend her highly enough. Thank you Laura!

Working with Laura Merrill was such a pleasure. She helped us get 100% ready with our application…read moredocuments before even beginning our tours so that we could be ready to go when the time came to apply. She was responsive and gave great advice. Highly recommend reaching out to her if you're starting your apartment search!