Adam was incredible! We will stick with him for the long haul…read more We had worked with Farmers for the past 4 years and been pretty underwhelmed by their service and prices. I reached out to Adam via email after googling local insurance brokers. My goal was to see if we could increase coverage and manage to save any money in the process. Adam responded almost immediately within a matter of hours from when I sent him a message. This was on a Friday. We corresponded via email fairly quickly so he had what he needed to run numbers for us. He told me he would follow up Monday (the next business day), and he did. Adam was able to save us a significant amount of money AND increase our coverage in a lot of different ways. We had a simple call after I had decided to work with him, and he walked me through everything in detail and answered all of my questions. The idea of changing insurance had felt really daunting and so I had put it off - for quite some time. Adam truly made it as painless as possible, and now I can relax knowing we are covered.

I was introduced to the Glazer Team (Adam, Lisa, and Shelly) because I wanted to find an…read morealternative to the insurer I had used for the past 19 years, which doubled their prices on my insurance despite our "clean" record. There was an urgency to find a new auto policy, especially because it was about to expire. The Glazer Team took the urgency seriously as they looked for new policies and made sure we would not be overcharged because of the very low mileage of one vehicle I highly recommend the Adam Glazer Team because they really take care of their clients.

As a mortgage broker working here in West LA, I have seen Susman consistently deliver excellence…read moresince the 90s, so when my wife and I stumbled into a great home and we needed a FAST quote and binder I called April Rarick. When I told her that the home was 100 years old, I expected her to start talking about the insurance crisis and to prepare me for several declines and to deliver a policy with a super-high premium, but she simply went to work and gave us a reasonably-priced policy that allowed us to close quickly and on time. All in all, the most impressive thing about April is that she kept following up with a backlogged company and ultimately provided a policy that had better coverage and a substantially lower premium which she was able to reduce even further when we added an umbrella and our 4 cars...not an easy task since this included a recent accident from a new driver. April, thank you very much for your hard work and your fast and excellent communications!

My family's house burned down in the Palisades Fire. I called this agency to ask questions about…read moregetting insurance in wildfire prone areas. They were very patient and very informative.

My husband and I have been with the Diane Sinner office for 12 years now and can't recommend them…read moreenough. We have both our cars and our home insured and have always had peace of mind. Everyone is so kind and easy to get ahold of which really helps when you're in a panicked situation. We've also chosen to stick with them after moving out of the city completely because everything has stayed just as convenient! Highly recommend!!

My wife and I have been with the Sinners for almost 20 years now and don't see us going anywhere…read moreanytime soon. They've always been great with any claims we've had to put in over the years .

I contacted Kevin for a quote about 2 weeks ago. I ended up going with a quote I found myself,…read morehowever Kevin was very helpful and friendly from beginning to end. From his customer service alone, I'm recommending him to my fellow insurance hunters. He was patient as I gather all of my information at work. He also followed up via email and phone call. He was every personable and kind. Thank you for your time Kevin! Wishing you the best!

Kevin Mitchell is not only a great insurance agent, he's a great guy! I always look forward to…read morechatting with Kevin. I reached out to Kevin to get some business insurance for our new business and he went above and beyond to find us insurance that was way cheaper than any of the other quotes we had received from other insurance agencies. Not to mention, he was kind enough to speak to us from the hospital as he was awaiting the birth of his second child! We also just switched over all of our renters and EQ insurance to Kevin, since he was such a great help before, and AGAIN, he was able to get us better coverage for better rates than what we were paying with Allstate. This guy has some major connections. You need disability insurance? He's got the hook up for you. Need an accountant? He's got the hook up for that, too. He is a networking king and goes above and beyond to help with anything he can possibly help you with. Last but not least, we used Kevin because he can get you any kind of insurance (for the most part, he doesn't work with disability insurance) and he's not a sole employee of Farmers. He sells Farmers because he, personally, likes it the best. So he's able to provide a much more unbiased opinion and product than a rep that's an employee of a specific insurance company.

Steve and Paulo are the best!!! They handle my insurance for all life things!!! I'd be lost without…read morethem!!

I was with Steve Little's State Farm office for several years and can honestly say they're the best…read morevalue if you own an exotic car. I insured my Ferrari 488 with them for three years, and it was way better than Farmers or any other company I compared. The customer service was always excellent--any time I called, Steve and his team were helpful and professional. Plus, I received great bundle discounts that saved me a lot. If you're in Los Angeles or anywhere in Southern California, I highly recommend Steve Little and his office for your insurance needs!

Lewis and Lewis have made insuring our vehicles and property in Mexico easy. Highly recommend.read more

I've been getting my Mexican car insurance policies from Lewis and Lewis for now over 20 years…read more I've never had a need to call because their website was so simple and easy and the paperwork was so clear. I finally started using the iPhone app, because of course I wait till the very last minute about 5 miles before I'm getting to the Mexican border, until I start realizing I need to actually "bite the bullet" and by a policy. I find the app makes things even easier, because I don't have to re-input all my information every time . It's fast, quick, super simple. But with all that said, that's not actually the reason that I'm writing this letter of praise. I had my first instance of actually calling into their office this morning and hoping that I would deal with a live human, not a voicemail, prompt, etc. I had the opportunity to speak to Osmand in the office and asked a question about my current policy. My God, he couldn't have been nicer to work with! I'm not talking about just friendliness, but I'm talking about listening to my request and then immediately going to it without having to explain it several times - to me it's so much better than just "friendliness" when you're dealing with somebody who sharp, hears what you're asking for and try's to help you to address it. That's universal - all of us just want to get our questions answered as easy as possible. I wish more businesses would realize that it makes customer loyalty a sure thing Unfortunately, I usually get apprehensive whenever I'm calling any company and asking for assistance. Everybody promises, good customer service, but that's usually the first thing they cut! I usually am left feeling that calling a company to solve an issue was more work than it was worth. Anyway, I'm so happy to report that calling into Lewis and Lewis only made me happier that I made the right choice working with them for the past 20+ years. Now I know if anything does happen, that I can speak to them. For me the peace of mind I now have is priceless, trust me I'm not overstating this. So praise to Osmand and Lewis and Lewis insurance agency.The right choice for me when I'm driving into Mexico.

Jake was very responsive, helpful, knowledgeable and clutch in a critical situation. If you're in…read morea jam and need a solution, I highly recommend him. He saved me. Thanks, Jake!

I've literally asked Jake insurance advice for over 2 years now, and each and every time he has…read morehelped me select the right policy, even if it wasn't through his agency. To me, this is what a great agent is all about, not selling you products, rather trying to help you in achieving what you need. I recently cancelled a life insurance policy with my employer and got a better policy through Pullen Family Insurance. What makes it better? Let's just say I was able to double the policy coverage for myself and my wife for the same exact cost, and the premium stays the same for the next 20 years. Process was easy too and Jake walked us through all the applications the insurance companies tend to overcomplicate. Thanks Jake for all the advice on Home, Life, and Auto insurance.

Went to the AAA office in Culver City and had a very good experience. First of all, parking is…read moreeasy, which already helps. I had tried another location in before, but I like this one better. When I came in here, it was quick and organized. The office seems to be broken up into clear areas, so you know where to go for what you need. I had to get DMV tags done on my car and they helped me right away. I thought I might need a few extra things, but they walked me through it and made it simple. I waited maybe about seven minutes before being helped, which is not bad at all for DMV related stuff. I also noticed they do a lot with travel. I may come back and talk with them about a future trip and get more information on what they offer. Overall, it feels efficient and friendly every time I go in. AAA Culver City makes the membership worth it. I am giving this location 4 stars.

This is a really nice AAA location, and the staff was super friendly and helpful. Jackie or Jacki…read more(idk how to spell it) went above and beyond to help me renew my registration and guide me through this process, and and there was hardly any wait. Compared to the DMV, AAA is extremely helpful and so much better!

I contacted this insurance company because everything could be done online even though I needed an…read moreSR22. KEN IS GREAT! He was super helpful and very quick to respond when I emailed and texted. I will definitely continue to deal with this insurance company. Thank you Ken!

Ahhhh what would I do without MIS insurance. The staff is very kind and professional. They take…read moretime to answer any questions you may have. They do their best with finding you amazing rates as well for insurance. Recently I was helped my Heart for informed me he could find me a cheaper policy than what I was originally paying. He did what he said and I was shocked by the price because it's a huge difference. There is a brokerage fee of $200 plus the initial insurance deposit but I know that's just standard. Without this place I think I would have been overpaying for insurance.

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.