Great first time experience. I was able to book an appt within 48 hours and booked it online very…read moreeasily. Practitioner was fantastic. I went to the Brownsboro location. A+ experience.

I want to take time to Thank Becca in this office. She was…read morepatient, kind and funny! She explained everything to him the good, the bad and the ugly. That was something that made my brother's appointments so much less stressful! Also Doctor Sohi was also great explaining everything and being patient. I would definitely recommend!

Dr. Higgins was recommended to me by 90+ year old neighbor who had had Dr. Higgins perform sinus…read moresurgery on him and was extremely satisfied. I had had sinus surgery performed by another doctor that was not very successful (understatement) and went to him in hopes that he could fix it. He performed a revision sinus surgery and first, the recovery was so much easier than the first surgery and second, the final results are so much better. .The surgeon counts! Pros: very easy to make an appointment. Dr. Higgins is very personable and extremely knowledgeable about all areas of sinuses (and I asked tons of questions). He is up to date on all advances. I never have to wait long to see him. Check out is even easier that check-in. I can't think of any cons. In my opinion, if you have any problems with your sinuses and you live in/near Louisville, Dr. Higgins (he's at Kentuckiana ENT) is the only one you should see.

I've had a few bad experiences with doctors where they don't listen to you or take the time to…read moreactually help you out. This place is totally different. I've mostly been to Dr. Busse but I've heard that the other two are just as great. Dr. Busse is excellent. Every time I've gone to get, I've felt like she really listened to me and took my concerns seriously. She also takes her time with each patient and seems to genuinely care about each person. Dr. Busse has also had training in holistic medicine so she can recommend natural and homeopathic remedies for various ailments. I really appreciate that and it came in really handy when I was pregnant and couldn't use a lot of medications. I have really bad allergies and she really helped me manage those when I couldn't use the normal medicines. The only bad thing is that you do sometimes have long waits but that seems to be pretty standard at most doctor's offices.

I hate giving this rating because I've been with my doctor for years, but I was so agitated…read moreyesterday when I left that I was shaking and ready to explode. I had a 2:00 appointment and it was almost 5:00 by the time I left. The receptionist lost my sign in sheet and instead of looking bad, she told the doctor I was late (I was ten minutes early) and then he met with his 3:00 appointment before me. I had to stay though because it's nearly impossible to get a quick reschedule. My doctor was very apologetic, but I don't blame him. That's why they have assistants and receptionists...

Totally of the wall! In one day to get relief for back pain! Call in to medication for pain. Was…read moretold see gp! Then I went to er, had back surgery! Where where they at? Out to lunch¿¿¿

Drove pretty far in great pain for several months due to car wreck. Front desk friendly, x-ray tech…read morekind. Assigned to Dr. Price, his nurse had an unfriendly personality even though I had preregistered online with all the info she was upset I didn't have my medicines list to verify what was in my registration. I said aw man, I forgot to grab the list, but I filled it out online. Well you don't have to get upset with me she said with a firm hostility, I'm not upset at all. Just concerned I won't remember my meds is all. They were in my file the whole time? Then Dr. Price bolted into the room briefly asked what was going on, cut me off while I was talking, told me he didn't see anything on the x-ray to match with the pain I was having. Most doctor's smoothly slowly exam range of motion during the leg exam, NO! He rapidly shoved my legs back as if to play with a young child. Extremely painful, but he had already made his mind up that I wasn't having any issue. I was wearing a skirt he didn't bother covering me up as he flailed my legs around in the air even thought I had asked for covering! I asked did he view the MRI imaging that my other specialist saw issues? Extremely arrogant, dismissive, and disrespectful. Really spoke down to me as if I were crazy and not in extreme pain. As he roughly shoved around on my back during his brief exam I explained I was having a spinal fusion surgery and disc removed in my lower neck, he scoffed as if I didn't need that either. Tried quickly telling him I had severe pain in lower back and possible fusion there as well, but he cut me off again so I wasn't allowed to explain that either. THREE TIMES he shoved where my other damaged disc was that's pinching on the nerves!!! I was gasping for air and instantly sobbing as he told me that's where my hip pain was coming from. AGAIN my spine specialist saw in the MRI and showed me where my hip bone was pushed over rubbing bone on bone in the socket. He left the room, I hobbled over to be sick from the pain HE INDUCED then took my next muscle relaxer. He comes in to see me picking up my leg then dropping it when I walk he cockily asked WHY ARE YOU WALKING LIKE THAT? You need to bend your knee, no wonder you are in pain, AS IF I'm causing this debilitating pain! Like it's my fault? Through my tears I try to explain it hurt moving the joint around, this has been the only way I have been able to survive throughout the day with the pain. He finally admits to seeing what the other two doctor's saw, didn't give me a treatment plan, my options, nothing! Offered a shot in my hip, I'm still trying to collect myself and in shock that a supposed top notch doctor couldn't be so condescending and pompous to his patients, but I now see he has 12 other poor online reviews over the years stating the same exact situation and character. Well done you want the treatment or not?! I really wanted to bolt out of there but my children need me back to some kind of working order and my other surgeries are approaching. He finally gives me a gown but hikes my skirt all the way up and my panties down vs just pulling both down a little bit from the top as I requested. He doesn't sterilize the area, slowly put the needle in but it was very painful. His nurse suited him as she was just as rude and abrupt as he was looking at me as if I were petty, I hear her from the hallway, all needles are uncomfortable. Didn't bother telling me what to expect from the injection, treatment plan ...nothing! DON'T PAY "THE PRICE" go anywhere else but here!

In today's very busy modern world of medicine doctors are very busy and do not often have time to…read moredo extra things like offer free reviews of MRI's and X-rays to give a second opinion. I am thankful that Dr. Rouben took the time to review my MRI and give me a second opinion about my injury. I now feel much better about what I have to do next. He was very personable and a pleasure to deal with. He was very direct and explained things in terms that were easy to understand. I have yet to schedule my surgery, but I am seriously considering Doctor Rouben as my surgeon.

Had scheduled check ups always waited complained about my knee it was not right told to wait 6…read moremonths then a year. On my year appointment after on hour and 20 minutes I left.

Dr. Brown did hip replacement surgery on but my hips. Both surgeries were very successful and…read morerecovery was quick without much discomfort. He did an amazing job. I highly recommend him!

I'm honestly leaving a review because I don't think most people will unless they have a bad…read moreexperience. This is my first time visiting the facility. It is clean, parking is ample, the elevators are immediately in front of you when you walk in. I was seen on the second floor and I was shocked at how quickly I was checked in, evaluated, x rayed, and then we discussed what we saw. Nothing else was left to be desired. Dr Jeffrey Stephenson and his team were professional and efficient.

Horrible results of a partial knee replacement for a torn meniscus. Biggest mistake was trusting…read morehim to correct the first and get a full knee replacement which also failed. The pain and suffering was extreme after both surgeries, inability to walk without assistance walker and cane. His aftercare was non-existent and always had to go "ask Dr. Carter". Horrible experience and scarred for life with pain from his first surgery to this day. AVOID THIS SURGEON IF YOU WANT TO EVER WALK PROPERLY AGAIN!!!