We were recommended by two different dentists to have our daughter's treatment done by Dr. Navarro,…read moreand we had a wonderful experience. The ambiance of the office is great, with a sea-life theme that makes the environment welcoming for kids. They also have games in the waiting room, which helped keep children entertained while waiting. Dr. Navarro was amazing with my daughter. She spoke with her gently and made her feel comfortable throughout the visit. We were given a clear verbal walkthrough of the entire procedure, which was easy to understand. Everything was carried out exactly as it had been explained to us. The staff were very friendly and welcoming, and they kept us informed about the progress of the treatment the entire time. Overall, it was a great experience. Dr. Navarro and the team clearly demonstrated their expertise in the treatment they were referred for.

We've been patients at Navarro & Associates for years and have generally had a positive experience…read more In addition to pediatric dentistry, both of my kids have received orthodontic treatment there. Scheduling routine dental cleanings has always been easy and convenient. We decided to keep both children with the practice for orthodontics as well, thinking it would simplify appointments. However, we weren't aware that the orthodontist has limited office days and hours, which has made rescheduling appointments more challenging than expected. Had we known this upfront, we may have considered other options. That said, Dr. Wong has been wonderful and we're very happy with the care he provides. The staff is generally friendly and helpful. The only concern we've had is that the orthodontic assistant who sees my daughter has made her feel somewhat uncomfortable during the last few visits, possibly due to frustration over recurring broken brackets. Overall, we've had a good experience, and Dr. Wong has been a big reason why we've continued our orthodontic care here.

We recently are new patients to Silicon Valley Pediatric Dentistry! We started coming here because…read moremy daughter needed braces and then soon after moved all of our family's dental care here because we were so impressed with the staff and the facility. I really appreciate how efficient and thorough the staff is when scheduling appointments and during our visits. They are so well staffed that things work like a well oiled machine. One of the best things is being able to get appointments after school so that I don't have to take any time off to get my kids here. At our old dental office, only morning appointments were available and it was super inconvenient for working parents. Want to give a special shout out to our dental hygienist Kevin who did a great job today and our orthodontist Dr. Janice! I'll always recommend SVPD!

I don't usually leave reviews but I was really impressed with the service provided for my daughter,…read moreAmora. The staff are very nice and I know my daughter felt comfortable because she didn't cry at all and she followed whatever the staff tell her. I also like that they offered reward for my daughter after being seen which she really liked. I also think that the play area helped her calm down and felt like it's a safe space. We will come back again!

We had an amazing experience bringing my son to at Destination Smiles. From the moment we walked…read morein, the staff were friendly, welcoming, and so helpful. The waiting area was clean, organized, and kid-friendly with books and toys, which made the visit easier. The dental assistant and dentist were incredibly patient and accommodating, making sure my son felt comfortable the entire time. They communicated clearly with my husband and I about any areas of concern and how to address them. While waiting, I also noticed they treat every patient with the same kindness and care, you can tell they truly take pride in what they do. The office is clean, inviting, and absolutely worth the hour drive. Highly recommend!

The staff are so nice and warm and has quick service. And so many movies to choose from.read more

Dr. Richard and his staff are sooo nice! This was my son's first dentist appointment. He is 15…read moremonths old. The entire office was sooo cute and definitely catered to kids. They were extremely welcoming, everything was clean and organized. Dr. Richard did a great job explaining and breaking down dental care for us as first time parents and made us feel at ease. My son even got a little prize from the prize tower at the end which he loved! Super thankful to have found this place. Thanks Dr. Richard!

I do not recommend this dentist. My son had went to this dentist since he was 1 year old and every…read more6 months after. He started developing a cavity between his two front teeth at age 3 and I informed the dentist sent photos & also booked an appointment to get it checked out asap. The Dentist said it was a cavity and to keep an eye on it pretty much is all he could do. He didn't recommend filling it since he was only 3 years old I believe he said we could wait until he's older. Fast forward 6 month the cavity got bigger & started spreading to other teeth! Brought him back for his normal 6 month check up and he said again nothing he can do since he's so young. Didn't offer or recommend anything basically said wait it out. We kept getting no real solution. That same week I took matters into my own hands and sourced two different dentist (out of pocket pay since we already did out 6 month cleaning) Both new dentist gave me a laundry list of all the work that needs to be done on my son. Almost 3k worth of work 6 fillings 3 baby root canals!!! Milpitas dentistry never mentioned all this extra stuff that both of my new dentist seen! He only mentioned the 2-3 cavities I brought up to him, I was so annoyed like how did they not see all of this?? Blows my mind that we payed this dentist $300 a visit for cleanings and all they ever did was brush his teeth and not even point out all of these cavities and just let them get bigger. I'm only writing this post because I found them on YELP so I don't want another person to have this experience.

I have been taking my 2 kids to surfside dentist for several years and everything has been pretty…read moresmooth and easy until today. We will not be returning. As I was attempting to find my new insurance card (I have a different plan since our last visit), the front desk staff stated they could not find me online and asked me if I wanted a printout. I was confused by the question and asked "a printout of what" and she responded "do you want me to print out what we see...that we can't find your insurance coverage". I said no as I didn't see the point and wanted to focus on logging into my work phone to find my insurance card. The staff person decided to print it out and hand it to me anyway. I'm not sure if she thought this was helpful, but I found it to be very rude. What was I supposed to do with that printout? Then they proceeded to ask if I wanted to reschedule (it had been a good 10 minutes past our appointment time). No I did not want to reschedule! What would have been helpful would have been for the staff to take the kids back and start their appointments while I grabbed my laptop from the car and logged in to access their insurance card information. What would have also been helpful is to have an email listed on their website so I could give feedback directly to them. Instead, I am forced to write a negative public review which I don't normally like to do. We will not be returning as I do not appreciate their lack of customer service and respect for other people's time. I took time off of work and my daughter missed an after-school activity for this appointment. This was a complete waste of time and energy. I don't recommend bringing your kids here if you want a nice experience from start to finish.

This 1 star review is solely for the front office staff experience. When I first took my son for…read morethe first visit he needed more work done. The receptionist showed me the treatment plan and then proceeded to tell me there would be a discount since I would be paying cash and she would email me the treatment plan. Never received the email and a few weeks before the next scheduled appointment I called to ask the pricing. They told me the pricing and all was good. Proceed to the appointment and then they tell me I have a balance that is double the price they told me when I called to ask. The receptionist then called the supervisor and again, was not the price I was told when I called. I asked to talk to the supervisor, which didn't happen. The receptionist called her supervisor again and got another price, $16 over what I was originally quoted. Needless to say, if you are not going through insurance and paying out of pocket. Get final prices beforehand and in writing with staff members names and dates. Unfortunately we won't be coming back here.

My daughter started going to this dentistry at 3 years old. Another dental hygienist recommended…read morethis as a family friendly office for my daughter. She is four years old now and is very comfortable 'going to the dentist'. The office is warm, big prop trees divide the space between the office and the waiting room. There are enough books to keep a small classroom entertained and my daughter felt catered to. The dental hygienist was so kind and offered me a spot to sit to watch my daughter. She asked if they could do X-rays which I agreed to. They were careful to explain how the teeth would eventually push through and at what angles. My daughter was busy watching a movie with provided headphones, so none of the procedures seemed to bother her. After her cleaning, she got to choose a prize and enter into a drawing to win a bicycle. All very exciting to a four year old. She'll look forward to more of the excitement. I had to email their front staff to fill out a form for her TK registration earlier this summer and they replied within four hours of my request. I was impressed with their response time and as a busy mom, I am grateful for the help!

Absolutely gaslit by a severely misinformed dentist at this office. I went in with a…read morewell-researched plan for my very challenging child that I was hoping to have an open discussion about and instead was gaslit and repeatedly having to defend my stance. 1. Glass ionomer is absolutely a viable option for a tooth with no enamel (as my child has) as a preventative measure/temporary solution, three dentists later and all the ChatGPT and Gemini data I can consume, I was right. It was literally designed to adhere to challenging teeth situations, including my child's, a no enamel tooth (which is actually quite rare, so there probably is some enamel present) and in his case, one that has not fully erupted. The chemical reaction that takes place does not need "hooks" to bond - it literally is an acid-base reaction to either enamel OR dentin creating a true chemical bond and thus a seal to temporarily protect said tooth. Both enamel and dentin contain hydroxyapatite - the key player is Calcium. The polyacrylic acid has negatively charged carboxyl groups that can chelate to calcium ions. So when GIC is placed on the tooth (regardless of whether it is dentin or enamel), the acid conditions the surface, some calcium is available on the surface and the polyacralate chains form ionic bonds with surfac calcium and you get a chemical adhesion layer. Only difference is that with dentin, mineral density is lower, more organic matrix present and more moisture - so while it is a lesser bond, it still absolutely chemically bonds and would give the tooth some protection while we wait for it to fully erupt, for him to mature and hopefully continue work through his gag reflex. Basically buy time. Chemistry was my favorite class. 2. When I say no stainless steel cap or amalgam - I MEAN NO STAINLESS STEAL - and you are also WRONG if you think they do not contain nickel. Nickel is literally the ingredient needed to allow dentists to FORM the cap. It's not for you then to debate me for 10 minutes. I do not want the added release of Nickel into his system, a metal his father has a KNOWN ALLERGY TO. My child already has brain inflammation - I do not need to increase his load. Instead of listening, I was questioned multiple times about "how allergic my husband really is" or my favorite "all my other PANS/PANDAS patients are fine with the stainless steal". DO NOT CARE. Until you hold your child while he is convulsing himself to sleep because his brain is inflamed and his motor tics are out of control, you don't get to push your narrative. I am telling you as his parent what I need from you. Don't gaslight me into something because it is easier and cheaper for you. The rest of the office, awesome - great hygienists, awesome front desk - so sweet, great with kids. If you have a kid with no issues and just regular checkups, probably fine. But if you have a unique situation that requires thoughtful consideration with knowledgeable dentist, I would NEVER take my child back here. He deserves better care and as a parent, I have standards = a dentist who doesn't gaslight and understands the very basics of the treatments they are responsible for giving.

Always a great experience and such friendly hygienists and dentists! My daughter is always…read morecomfortable and happy to be here!

We have never gone to this location and only Saratoga, but the bills come from here…read more I took my kids to the Saratoga location as they were in network and every time we went, the staff said we only have to pay the copay. Then this May I started receiving a bill online. The "bill" never provided an explanation as to what exactly they were for. I asked for an itemized bill, in which they could not produce for months. It wasn't until August that someone called me back to tell me verbally what the charges were (x rays that I didn't know my child took), but still nothing on paper and I received a notification every month about my outstanding mysterious balance. In early Nov, they finally produced an itemized bill that I have attached. I'm still not sure why under 3 years old oral evaluation isn't covered by my insurance, but that's what I was told. I paid the statement balance and today, 12/5, I receive yet another notice that I owe $7. There was no explanation, but comparing the two statements, which I have included here, it seems they randomly changed some charges and even added a charge. This is fraud because the last six months they have sent me a different bill this whole time and now all of a sudden after I paid they decided to change the charges with no explanation? It is also harassment to continue to email someone without providing any explanation for the charges. It's their responsibility to make sure the charges are correct and it seems they're just arbitrary at this point. Stay away from this incompetent business.

Absolutely blown away by the level of care we received today! I have a challenging kid, lots of…read moreconsiderations for his care and a weird tooth that decided to pop up. Our hygienist was amazing - she was attentive, listened carefully, made notes and then not only did she listen well, but she conveyed the information to Dr. Nancy and Dr. Nancy came in having read my input form/listening to the hygienist. Might not sound like a big deal, but for the first time I felt like I had a true partner in my child's care, much like his pediatrician. I felt heard, I felt supported and then she carefully went through his mouth and we talked through treatment options of what made sense. She also answered all of my questions. Front desk came with a complete explanation of what was covered/not - everything was clear, in writing, and was able to click a button that said proceed! Another incredible service - once you agree to your treatment plan, you get an email with the PDF that not only shows what you agreed to but the actual teeth impacted. I know this seems silly but I have never seen the actual tooth number/letter up until now for my child and he is age 8. The building is a bit odd looking from the outside, but the office is bright and fresh and welcoming! We are absolutely thrilled to have found this dentist and looking forward to our next visit!

My daughter came in absolutely terrified because of a past experience with a different specialist…read moredentist. But the moment we walked into this office, everything changed. The staff here is truly amazing -- patient, gentle, and so encouraging. The whole setup is kid-friendly and calming, which made such a difference for her. They took the time to help her feel safe and supported, and with their kindness she was able to overcome her fear much more easily than I expected. I'm so grateful for their patience and understanding. Thank you to every single staff member for making this visit such a positive one. I highly recommend this place for kids, especially those who have dental anxiety. Truly a wonderful team!

Not a a good experience. They make changes and confirm abouts and you show up and there are closed…read more Also they change your doctor without notice.

I've been calling this office for weeks. They always ignore the call and send it straight to…read morevoicemail. For some reason. They are so busy. They have no time to answer the phone, which is insane but they can text. They text to schedule appointments now and then when you text them, your information mind you I am not a new patient they won't respond after you give them the info to schedule so unprofessional if you don't want to have your practice just close it down why are you sending your patients to voicemail for weeks and not scheduling them just lazy they used to be such a great business the new owner around this place to the ground it's terrible

Very friendly team! This is our first appointment and has given me a good impression that my kids…read moreare in safe hands. Would highly recommend Dr Yee. Has given me more information on the next steps and the care needed for my children. This is just first visit and I will update the reviews to 5* after couple more visits.

We had a great experience at this dental clinic. The staff were friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist explained everything clearly and took the time to answer all my questions. The procedure was smooth and virtually painless. I highly recommend this place to anyone looking for high-quality dental care.