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    Greiner's Interiors

    1.0 (1 review)
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    Services - Greiner's Interiors

    Home interior design

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    4 years ago

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    72 Hour Blind Factory

    72 Hour Blind Factory

    3.3
    (19 reviews)

    I am writing this to express my extreme dissatisfaction with the shutters I recently ordered from…read more72-hour Blind Factory and had installed in my home. I chose your company because I wanted to support a local business; however, the final product was not what I intended to order, and the experience with your sales representative and owner, Lisa, has been deeply disappointing. When Lisa came to measure, she was very vague and did not bring any samples, providing only a brochure. I specifically requested a fan-type shutter for the top of my half-moon windows. I was told this would require a 12-week lead time as it had to be manufactured in California. I was shocked when the order arrived, as 9-foot shutters are unstable to operate and not what I envisioned. The invoice I signed lacked clear drawings, measurements, or descriptions beyond codes like "Arch Shutter white Front tilt, 2 frame Luver 4", DR 32, DR63," which did not indicate the actual height or design. Furthermore, when I requested a follow-up visit because the shutters were not closing properly, Lisa was confrontational. She insisted I signed the invoice and made conflicting claims regarding her visits and the documentation. I have noticed that the carbon copy of the invoice I hold does not match the information she presented during the visit I requested. I have spent $2,294 on a product that does not meet my expectations and for which I have received no warranty information. I am incredibly disappointed with the service and the lack of professional clarity provided by 72-hour Blind Factory. Lisa is a very unpleasant and unprofessional and argumentative person who should never be the owner of a business. Doesn't even deserve a 1 star, I gave it a 1 star because the site required I leave one.

    Service was quick!!! Lisa came to our house and was very adamant that we know what we want and need…read moreand she needed to measure and get out of here as quickly as possible. We were seeking advice and suggestions which she did not fulfill. We asked for natural options which she did not want to listen to. The service is quick but we were going to have to wait 2 weeks for its arrival.

    Greiner's Interiors - interiordesign - Updated July 2026

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