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    Grenoble House

    4.3 (69 reviews)
    ModerateHotels
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    once again, Bob and I had a fantastic experience at the Grenoble house. Champagne makes it so comfortable and easy! He is a professional, friendly, kind, and very helpful! if you're looking for a great place to stay in New Orleans, one block away from Bourbon Street, but close to GW finns and Galatoire's it's only a block or two away Bob and I really like room 103, but you can't go wrong with any of them! thank you so much champagne for making our stay so enjoyable once again

    Room 207. Dust on picture above bed
    H Y.

    I really made a poor choice in my decision to stay here. I should have read the reviews more throughly both on yelp and trip advisor before booking. I should have read their cancellation policy closely before booking shame on me. Let's start with the good. The staff is friendly. The mini breakfast pastries are good. I think that's it. I was so excited for my NOLA trip. This room was booked months in advance. I booked a King Executive Suite directly on their website. I immediately called to request a quiet room. Javier told me he could accommodate my request by putting me in the back. After checking in I knew there was a problem. They gave me room 207. Although its off the street and only one unit is below they failed to recognize it shares a wall with the Holiday Inn next door. From 9/9:30 to 5/6 the industrial washers and dryers of the hotel next door are running all day next to you. Next to the bedroom in fact and also audible in both the living room and bedroom. I immediately notified the front desk. They called the owner Vic and basically told me there is nothing they can do to help me. I paid $199 for 2 of these nights and $349 for the other 2. I absolutely feel ripped off. If I were traveling on the company dime I would have checked out immediately. Vic hasn't felt the need to contact me about the room or offer any type or reimbursement. In addition to the room being very noisy the room was dirty. I thought I'd give housekeeping the benefit of the doubt but after one day it was clear no sweeping, vacuuming, mopping of any type was done. My black hair was still on the white bathroom tile. Shower knob felt like soap scum. There were crumbs in the dining area from a previous guest. Dust was on walls and framed art in the bedroom, ceiling fan and heating/cooling vents. There are no windows which can be opened in the unit. Only the main door. The other pair of french doors are dead bolted. The bedroom had outside shutters nailing it shut. There are no other windows in the unit. All rooms had aluminum blinds which do not help with sound or temperature insulation. Usually hotels have curtains which help with both. I've had better experiences at a Motel 6. I normally do not post photos but my stay was so horrible I feel it necessary to share. I do not recommend staying here.

    What a cute place to stay! I wish we were staying longer.

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    Amazing cozy home away from home! Only regret was wishing I stayed longer! The host was warm and welcoming

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    5 years ago

    Amazing service, clean, cute courtyard, great staff, and in the heart of New Orleans. We really enjoyed our stay!!

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    Page 1 of 2

    Ask the Community - Grenoble House

    Review Highlights - Grenoble House

    The hotel is a short walk from Bourbon Street, cemetery, and French Quarter attractions in general.

    Mentioned in 10 reviews

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    Bourbon Orleans Hotel - Lobby

    Bourbon Orleans Hotel

    (446 reviews)

    $$

    French Quarter

    In the somewhat middle of it all... and that is the way we wanted it. We wanted to be close to…read moreBurbon Street, but not on Burbon Street.....I have to admit, when we pulled up (after a lengthy drive) I was a little worried, but all of that worry went away once we walked into the hotel. The lobby is beautiful, the front desk employees were extremely kind and helpful. We reserved a room with 2 queens and a sofa sleeper - and we had room to spare!! it was a nice room for the 4 of us. and most importantly - CLEAN! We valet parked when we got there and did not get our car until we left

    We booked this hotel based on the Yelp & Google reviews and Reddit recommendations…read more The only PRO of staying here is the location. It is very conveniently located to Bourbon Street. The 2 things I care most about when staying in a hotel is a comfortable night's rest and a good bathroom/shower. The bed in our room was the most uncomfortable mattress I have ever slept on in my entire life. It was so mushy that when you laid your head down, you sunk so far into it that your legs were literally 45 degrees above your head. I ended up sleeping upside down in the bed with my head where your feet go in order to feel even remotely comfortable. The pillows were all extremely flat, when you put your head on one it sank so far your face was about 1/2 inch from the mattress. I had to use 3 pillows stacked on each other. I had a stiff back, neck and joints the entire time we were there. The 2nd issue was hot water. The first morning, we attempted to shower, it only got barely luke warm for me and when my husband showered immediately after he only got ice cold water. We stopped at the front desk that morning on our way out for the day and told the woman at the front desk. She said she hadn't received any other complaints so it must be specific to our room and she would send engineering there to look at it. (we were getting hot water in the sink). Later that evening when we returned to our room, we immediately tested the shower again and it was still ice cold. So we went back to the front desk to check if engineering had come. We spoke to the same woman from the morning who acted like it was the first time we were telling her this and she said the exact same thing. I asked if they were going to come ASAP because we needed to shower soon and we couldn't take ice cold showers. She ignored my question and answered the ringing phone. A manager happened to be at the desk and overheard our conversation. He asked what our room number was and said that because of the old building and the pipes the hot water takes longer to get there. He said this was a KNOWN Issue by the staff, management and the owner. He told us to run the shower for AT LEAST 15 to 20 minutes, simultaneously with the sink and it should get hot. He also offered to move us to a different room but when I asked if he could guarantee if we wouldn't have the same problem in that room he couldn't give me a straight answer. We had already unpacked everything and didn't want to go through that hassle without a guarantee. So we went back to the room and let it run for 20 minutes and it eventually got hot. So for the remaining 3 mornings, we had to set our alarms for 30 minutes earlier so we could get up and run our shower before hand. For nearly $300 a night, we felt that this was ridiculous. Old building or not, if its a problem, then either don't put people in those rooms, or get it fixed somehow. Why should anyone be subjected to an ice old shower or an inconvenience to their time because the owner hasn't done anything about it? We visited the hotel Bar, the Bourbon O'bar 3 times during our stay and each time we received TERRIBLE service. None of the bartenders were friendly to us, in fact they were pretty rude. Each time it took them at least 10 minutes to even take our order (by standing there and looking at us and not saying anything). The bar was not busy or crowded any of these times. They would then start making one of our drinks, put it down and make other people's drinks, leave and go into a back room, play on their cell phone, talk to each other, or carry the glass around while doing other things. My husband ordered an old fashioned and the alcohol was sitting in the jar with the ice for over 5 minutes while the bartender carried it around doing other things, causing it to get watered down. When making a cocktail, it should be completed from start to finish without doing other things in the middle. I ordered the Mardi Drop cocktail on 2 different days. The first time, it was actually very good. The 2nd time from a different bartender it was horrible .He also sprinkled probably a tablespoon of cinnamon on top of it (which the first didn't have) which made it nearly undrinkable. I had to stir it into the martini in order to not get a mouthful of cinnamon with each sip. We didn't eat at the hotel restaurant Roux because of the bad Yelp reviews - we felt we could get a better breakfast elsewhere outside the hotel. Overall, I wouldn't recommend this hotel at all unless you don't care about being comfortable or friendly service.

    Four Points by Sheraton French Quarter

    Four Points by Sheraton French Quarter

    (264 reviews)

    $$

    French Quarter

    We were on a 10 day road-trip with our final 2 nights in the French Quarter and I wanted to…read moreexperience staying on Bourbon Street; literally I wanted to see and hear everything Bourbon has to give. At check-in the rep asked "did you mean to book that room?" Yes we did!! We originally requested a 3rd floor private balcony but were given a 4th floor private balcony and oh hell yea was this perfect. Open the French doors and the cacophony of Bourbon St. envelopes the room; it's everywhere. But close the French doors and it's quiet; how I don't know but perfectly comfortably quiet for us. Added bonus, this being Easter, our 4th floor balcony gave us such a fantastic viewing spot to watch the colorful sights coming down Bourbon heading to the gay Easter parade a few blocks away. Our room also gave us a great vantage point for watching sunrise with the St.Louis Cathedral steeple in the foreground. On our final night we decided to order take-out to enjoy from our balcony; dinner and a show essentially, and cheaper too. Hotel is centrally located on Bourbon, wonderfully friendly and helpful staff, complimentary coffee available around 6am (big plus given it's normally 7am everywhere else) made this a perfect hotel for us.

    First, we were told that we can check in using Bourbon Street. However, Bourbon Street was…read moreblocked off for vehicles. Then once we checked in, we were charged for our room AGAIN. It was paid for in full before we arrived. When we requested our money to be released, we were told that we would have to contact our bank. Upon doing so, on a 3-call with the hotel, the bank was showing that the merchant was in control of the funds not the bank. Then I was told that the hotel had a new system and they are working out the bugs. Then I get a call from the hotel asking if I would approve them to hold out the parking fee. I still haven't gotten my money credited back to my account. Save yourself the aggravation and the mental anguish....find another hotel.

    The Ritz-Carlton, New Orleans

    The Ritz-Carlton, New Orleans

    (534 reviews)

    $$$

    Central Business District

    I had the most amazing experience at this hotel. I had just had the most horrendous experience at a…read moreterrible place in Wisconsin so I was still shaken my experience flying over to New Orleans. But the staff at the Ritz were the most hospitable and welcoming set of people I have ever met. The concierge sent me texts and welcomed any requests I had. And the wonderful staff left a sweet treat in my room for my birthday. There was coffee served in the lobby every morning, and warm beignets served in the afternoons. I can't wait to come back to this gem! Thank you all for such a wonderful and much needed experience!

    Love this town. Love the food…read more Love this hotel. Love the Club Level. No better way to do NOLA than to splurge for the Club Level at the posh Ritz. No car needed, so when your cab pulls up at your new digs you are already on a first name basis with everyone greeting you. Right this way to check in-you'll be in the Club Level. When they details the hours and bites or drinks in the club level, pay attention. You're paying for it so take advantage. You could get by eating and drinking there all day. Pellegrinos to the room at night, or a fresh round of roadies that you just take right out to the streets. Reload as needed. The room was comfy and luxurious. The gym is huge, and there's a hot tub! They've got everything covered. Splurge and enjoy yourself at what's one of my finest travel experiences.

    Grenoble House - hotels - Updated June 2026

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