The Roosevelt New Orleans is a beautiful, historical hotel that fits well with the Waldorf Astoria name. Despite being old, the hotel is very clean and impressive, and the staff works hard to make the stay hospitable. I was also very happy to see them providing 2 bottles of water per night (I'm Diamond for reference so not sure of the criteria), which really helped considering the constant 90+ degree weather (also I'm a kidney donor so dehydration is a huge concern and danger to me when I'm traveling). One funny thing was I didn't get a Do Not Disturb sign, but no matter. After my first night, housekeeping also left some bathrobes and a piece of mint chocolate on each nightstand, which was a cute touch. I was impressed by the hotel's restaurant called the Fountain Lounge. While I didn't see a fountain, I enjoyed eating here daily, whether it was for breakfast, lunch, Chef's Happy Hour, or dinner. While hotel restaurant these days seem to have a bad rep for being both overpriced and boring, the dishes here were both a delight and competitive compared to a lot of quality sit-down restaurants nearby. It was good to see, as Waldorf Astoria was the brand that made eating out fashionable in the first place back before any of us were born. To set expectations, I don't expect perfection in this day and age as long as the basics are done right, and I even ran across some issues. But the staff were very willing to reasonably fix things so I can leave with a good experience, such as the front desk staff that fixed a check-in/credit issue, and a big shout-out to Ari, the F&B Manager who made my day on an unusually unlucky day for me. Next time I return, I do want to try more of their cocktails as they had many interesting ones. Sadly I started getting a fit of allergies, which may be related to the shampoo. They use Aesop products, which are high quality, but personally I find the fragrance strong and the shampoo seem to have some tree oil that makes my nose very unhappy. I may have to remember to bring my own shampoo next time, which is really unfortunately, but is no fault of the hotel. They do have valet parking, but sadly no EV charging. There are also many parking garages nearby for an extended stay if you don't mind carrying all your bags to and from the hotel. It is a full service hotel however, so count on that if you need a hand! The location is good as well, as it sits right on the border of the French Quarter near Canal St, meaning you'll probably be able to get better sleep than being right in it, but it's also right next to public transit and a very short walk away from Bourbon St. I felt safe and comfortable during my stay. They also have an outdoor "rooftop" pool (I believe it was the 4th floor) with a bar. Impressive that this hotel has 3 bars, including the hotel. I didn't see a gym, but they seemed to have spa service if you're big on that. Definitely my hotel of choice when I visit NOLA again! read more

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First time at a Waldorf Astoria and it did not disappoint. My wife just turned 40 for her birthday and we celebrated at the Roosevelt Waldorf Astoria. It was an amazing stay. The shower with the pressure jets and the overhead shower was something we never experienced before. The room and the service and the attentiveness to every little detail was crazy impressive. They reorganized our tooth brushes and tooth paste. They put a little cup on our counter with the water bottles. The bathrobes inside the closet. Was out of this world amazing. The amenities included the pool, a gym, several restaurants, and beautiful decor throughout the entire hotel. Alexis our concierge and desk agent was superb. Lastly, this was close to everything in the French quarters so it's super convenient. Can't wait to come back again! read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Hotels Near Me - New Orleans, Louisiana

Overall, this hotel is outstanding. As Diamond members, they upgraded us (and let us know about it days ahead of time before arrival) to a one bedroom king suite with two bathrooms, which was very nice. We stay in Hilton's regularly, and they pretty much never do that. The room came with consistent maid service twice a day, once in the morning and then the turn down service in the evening which came with a full bucket of ice - a lovely and thoughtful touch. Several of the employees were outstanding and went above and beyond, including Monica, the massage therapist in the spa, Tre in the Sazarac Bar and Michelle (the omelette chef) and Hadrian (the host) at the Fountain Lounge. The only negative experience was at check in. I was tired after my long flight and subsequent drive to the hotel. I asked the man who checked us in for two room keys, and in a short-tempered manner he corrected me stating, "I JUST SAID I would give you two room keys!" It was an uncomfortable moment. I wish he had given me grace instead of snapping at me as I was just a little out of it. read more

Nice hotel. I was greeted as I walked in. Check in was quick and polite. Room was clean. The bathroom was very small. The toilet was very close to the shower doors. Made for very awkward navigation. Beautiful views from the Pool level. The Jerk spiced chicken wings from the poolside bar were amazing. The breakfast buffet and breakfast options were awesome. A lot of people spoke on upgrades, I didn't have that experience. They offer turn down service each night but they were very aggressive. Pounded on my door which I was irritated about. I ordered room service online and it was never sent to the kitchen so I went to bed starving one night. My expectations for this hotel experience were not met. It was mixed with some good and some not so great. read more

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Classic hotel near the French Quarter with many sites to visit within walking distance. Overall, property was clean and well kept with helpful staff visible and available at all times. Despite the hotel being busy, our room/hallways were relatively quiet with the occasional murmurs coming from next door through the wall. The Fountain Lodge made for a convenient breakfast option in the mornings. Their breakfast buffet catered to all of the dietary restrictions within our party. I had to dock a star due to the inconsistent housekeeping service for our room and others in our party. Everything from toiletries not being consistently refreshed to inconsistent turn down service to one of the rooms totally being missed and not being cleaned. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Hotels Near Me - New Orleans, Louisiana

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Pros: -Excellent location near Bourbon Street and shops/restaurants. -Friendly staff -Large rooms Cons: -Bugs - huge roach in my room -Scarce hot water. Ran the hot water for 30 minutes and it was still tepid warm at best. -I contacted the hotel about the above two issues, and they said they would take care of it, but never did. -Tiny gym read more

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I've been to Nola 20 times and this April I am going to my 20th JazzFest. Last year staying in the CBD I strolled around taking pics when I finally ducked into The Roosevelt New Orleans - a Waldorf Astoria Hotel. You don't really "duck" into this grand dame, elegant old world historic hotel. You slowly walk or perhaps saunter taking in all the beauty and luxury of a hotel originally opened in 1893 as "The Hotel Grunewald" and renamed in 1923 after Theodore Roosevelt. The Roosevelt New Orleans is located at 130 Roosevelt Way, just one block from the French Quarter. It is a 504-room landmark that features opulent, classic decor, the renowned Sazerac Bar, the Waldorf Astoria Spa, and a rooftop pool. I did go into the snazzy red hued Sazerac Bar and had a cocktail walking the long lobby walkway with cool marble that makes you forget whatever weather the Quarter is currently dishing out. For an adventure back to a different era, saunter in and enjoy. read more

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I love this hotel, the atmosphere and the service is great. Yes, its not new but it has wonderful character! The beds are comfortable and of good size. The only thing I am not a fan of is the restaurant situation, and even the staff seemed a bit confused. I was trying to find a good spot for lunch and the sent me down the hall but that was closed, the only thing open was the cafe where i sat down and someone served me water and then nothing happened... I finally caught the attention of a guy who then informed me you had to order at the counter. Plastic utensils and a very limited amount of choices. But! The absolutely fabulous bar makes up for that, it is so cool and just an absolut must see when in New Orleans. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - So beautiful! - Hotels Near Me - New Orleans, Louisiana

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We stayed at The Roosevelt during Mardi Gras for 3 nights and it was perfect! First of all, the service all around was great! From the front doorman to the front desk personnel to the concierge and the cleaning staff, everyone was very helpful and friendly! Secondly, the hotel itself is beautiful and clean. We appreciated the extra security precautions during Mardi Gras time which kept out drunk people that weren't actually staying in the hotel. They did this by supplying day-specific wrist bands. We would definitely stay here again! read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Hotels Near Me - New Orleans, Louisiana

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An older historic hotel so keep that in mind. What was baffling is that the whole front set of elevators were not working and there was no signage to indicate that even though staff were told. The pool area looked nice and it seems there will be cabanas added. We ordered food from the bar, and unfortunately there was a mishap with it but the staff comped the bill right away. There's seems to be a nice breakfast buffet and lounge within the hotel that might be worth exploring. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Rooftop pool - Hotels Near Me - New Orleans, Louisiana

This is the only hotel my husband and I stay at when visiting New Orleans! The rooms and common areas are VERY clean. The staff are extremely kind and accommodating. The in-room dining is speedy and delicious. We are always in town in the winter or early spring so we haven't had the opportunity to enjoy the pool but it looks fantastic! It's a very short walk to two nice theaters, which is usually why we are in town. The turn down service is such a nice touch. I really can't say enough nice things about our experiences at this hotel. We always have a great stay! read more

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I love this hotel. It has the cutest gift shop, Dominican and the Sazrac Bar. At Christmas its mandatory to walk thru the beautiful decorations. I've never actually stayed here, but not coming by for shopping, eating and drinking would be unthinkable. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - In the Sazrac bar...like an old time men's club - Hotels Near Me - New Orleans, Louisiana

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we were upgraded to a huge suite!! we loved our room & the service is above & beyond! great spot. the cafe is a better choice then the sit down restaurant in my opinion. get the beignet! the pool is rather small but the service makes up for it read more

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Visited The Roosevelt New Orleans, A Waldorf Astoria Hotel while in New Orleans. The atmosphere was elegant and grand, full of classic Old NOLA charm that you expect from a true five-star landmark. The location was perfect, just a block from the French Quarter, making it easy to explore while still feeling removed from the chaos. The service was professional and attentive, though at times a bit slow. We stayed in a spacious One-Bedroom Luxury Suite, which was extremely comfortable and well appointed -- a Nespresso coffee maker, two 55-inch flat-screen TVs, a great shower with multi-nozzle features, and a smart dual minibar/personal fridge that still left room for your own items. My only regret was that the bath products, once Salvatore Ferragamo, have been replaced with Aesop. Overall, a classic luxury stay and absolutely worth a return visit. Saluti read more

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Had a wonderful stay at the Roosevelt. The best part of this place is the staff. From the valet folks, to the front desk staff, to the restaurants and room service - everyone was so kind and willing to help no matter what you need! I was awarded a complementary upgrade to a wellness room with superb air filtration. The room was clean, the bed was very comfortable, and the shower and bathroom in general were clean and felt luxury with the soap offerings and layout. I used the gym located in the spa every morning which was luxury! Super large with free weights, lots of cardio machines, and a smith machine and multi functional rack. Once again everything was very clean, they had full size and small towels for use, and cold water/towels. Though I didn't have time to dine, there were several bars, restaurants, and a coffee shop directly inside the hotel which was very convenient. Great hotel, great central location. Can't wait to come back! read more

This hotel is gorgeous. It feels like you're staying in a piece of history (with modern renovations of course). Pros: - people help grab your bags and open the car door when you pull up in front of the hotel - love a revolving door - friendly and easy check in - gorgeous lobby and room with gold and marble detailing - gorgeous decor everywhere - some vintage touches with a mail chute and old phones with the rotary dial on every floor - did not use the pool but it looked gorgeous - great restaurants in the hotel - extremely convenient location; right next to bourbon street, French quarter, streetcar stops, lots of restaurants, a CVS and a Walgreens - replenish your water and even give you a piece of chocolate with your water (it's the little things in life okay) - qi charger in the room for your phone - feels decently safe; need a key card to get in after hours and to go up the elevators - decently quiet; can sometimes mildly hear the street/neighbors but not bothersome Cons: - no gym - previous guests had left trash on the drawers that was not noticed but staff apologized for this - one day the cleaning staff took away all our towels but staff quickly sent like 10 towels as soon as we alerted them read more

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The Roosevelt is the only place we stay when we're in New Orleans. The location is centralized to the city, and puts us within walking distance of our favorite shops and restaurants. It is a beautiful older hotel, and it has been maintained extremely well. While veryone we have ever interacted with has always been helpful, knowledgeable, and kind, there is one person in particular who stands out above the rest, a bellman named Ernie. Ernie has helped us with our bags and other things on multiple occasions, and has always made us feel at "home". He is not pretentious, but instead makes us feel like The Roosevelt is HIS home, and we are welcome there. As always, this last stay was just amazing, and what put it over the top was Ernie. Thank you Ernie for being so helpful and kind. We will see you next time. read more

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I had an amazing experience with the front desk staff, especially Hillary. She was incredibly pleasant, attentive, and made sure to answer all of my questions thoroughly. She took the time to ensure I fully understood my benefits and every detail I asked about, which I truly appreciated. Her professionalism and warm attitude made my stay even more enjoyable. I would absolutely recommend this hotel to anyone looking to enjoy New Orleans! read more

top quality hotel with high ceilings and stunning architecture and chandeliers! Great service from when you walk in til the end of your stay

Treating ourselves! What a beautiful hotel in New Orleans. Definitely a five star spot with five star service and people! We enjoy a space available upgrade to a lovely two room suite. Everyone we've interacted with have been friendly and professional! Not sure how you could do any better. Highly recommended! read more

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Amazing staff and historic hotel. Well situated in New Orleans. Staff was fabulous. Bed was very comfortable. That being said it is a historic hotel and an older hotel 132 years old. Therefore the water pressure was variable and hot water took a long time to arrive. Staff constantly tried to work on it. Fabulous lobby area, especially at Christmas time. We were extremely well taken care of. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Breakfast at the Fountain in the lobby. Excellent we are still dreaming about this. - Hotels Near Me - New Orleans, Louisiana

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Everyone and Everything bespeaks old world luxury. We can't say enough to emphasize that the Roosevelt does it right. Just steps from the Quarter. The Sazerac Bar in the Hotel is a must do. Gorgeous Art Deco Bar read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Sazerac Bar - Hotels Near Me - New Orleans, Louisiana

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Lobby Only Review - Wow, what an impressive lobby! Nice enough to make me want to stay here next time I am in New Orleans. This hotel just looks like a great place to stay, in a great location convenient to the French Quarter, and nicer than some of the dumps around town. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Beautiful Hallway - Hotels Near Me - New Orleans, Louisiana

I chose this Waldorf Astoria because I've had very good experiences with Hilton in the past, which made this stay especially disappointing. To be clear, I was not upset about not receiving a complimentary suite upgrade. I understand upgrades are not guaranteed. The issue was the communication. Over multiple conversations, hotel staff encouraged me to keep checking back because there might be more flexibility closer to arrival. After days of follow-up, I was ultimately told that no further complimentary upgrade is available nor was it ever going to be available. A clear no from the start would have been completely fine. What was frustrating was being given repeated reason to believe the answer might change, only to find that it was impossible. That back-and-forth wasted a significant amount of my time. What disappointed me was not the room outcome itself, but the lack of clear and consistent communication. Most guests can accept an answer they do not like if it is direct and honest. What is much harder to accept is being encouraged to keep asking about an option that was never available. I expected better clarity and professionalism from a Waldorf Astoria and from Hilton generally. read more

I was staying at another hotel for a conference and stopped by the Sazerac Bar at The Roosevelt. One of the highlights of my visit was meeting Marshall. Great drinks, great atmosphere, and an even better conversation. Gracias, Marshall! read more

From valet to the pool, my experience is always fantastic. The guys (people) at valet, the concierge, front desk, to the spa, are so kind and helpful. Working in the service industry, there's a certain expectation of being a 'people person,' which can sometimes come off as fake or just part of the job. But I never feel that way when I step into the Roosevelt. The ladies in the spa, the overall look and feel is just glorious! But today I'm here to talk about the pool! I love love love it! Cute clean and perfect location. The service up there is top tear and Coco is the absolute best! Coco made me a margarita that changed the trajectory of my life. Ok, that's a bit dramatic but it was really good, they're the best and I can't wait to come back!!!! read more

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Another wonderful stay at this classic New Orleans hotel. This is our go-to hotel every time we are in town. The beds are WONDERFUL, rooms are comfortable and spotlessly clean. A drink at the Sazerac bar is a mandatory part of every stay, great service and delicious drinks. Overall excellent service from everyone we encountered. A special shout to Justin, who greeted me in the lobby with a warm towel to dry off after getting caught in the rain. read more

The Roosevelt will always hold a special place in my heart; it was the first hotel I ever stayed at in New Orleans. After 9 years I returned with my family and it was just as wonderful as I remembered. It's classic and beautiful - and the service is all around a 10/10. It's not the most modern, but that's not why you visit the Roosevelt. The staff was always attentive providing bottled water and extra towels without even having to ask. The pool was our favorite! We snagged a cabana which was the perfect slice of shade for my son to enjoy a nap, while we enjoyed cocktails from the bar. Truly family friendly and also a wonderful location downtown; plenty that you can walk to. For sure, we will be back! read more

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First, I'd like to thank Stephan, Raynard, and Sam for being exceptional as doormen/valet. The hotel is beautiful, as are the rooms. I truly can't describe my experience here, but just know it counts as tied for #1 on my list of favorite places to stay in NOLA now. The atmosphere was AMAZING! I stayed during Essence Fest and had the time of my life. From meeting Teddy Riley, Niecy Nash, Davido, Lance Gross, and MC Lyte to the great bacon offered at the breakfast spot. I, however, DO wish they had a bar open until at least 10 p.m. I was very disappointed having to go next door for a drink or buying from a store to bring back to my room read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Entrance - Hotels Near Me - New Orleans, Louisiana

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The Roosevelt is the best hotel I have ever stayed at. The property is fantastic, the facilities are top notch, but it's the staff that really sets it apart-they always go above and beyond. The hotel is special to me and my wife, and we always stay with them when we are in town! This last trip was celebrating our anniversary. I spoke with Travis Paisant, the front office director, and he went out of his way to make our stay incredible! We simply cannot wait to visit again! read more

This is my FAVORITE hotel in New Orleans. The elegance begins before you even walk through the door. The building is historical and beautiful. The long marble hallway upon entering offers beautiful photo opportunities, especially when they have the Christmas lights up! The bars and restaurants are all top notch! The rooms are spacious and high end in every way. As a Hilton Diamond member, I always feel appreciated for my loyalty at this hotel. On my most recent stay, I was given an upgrade to a beautiful suite. The room was so nice everything was clean and made for an enjoyable experience. The rooftop pool is awesome and has great views of the surrounding city. And speaking of the city, this hotel is in a great location with walk ability to all of the amazing sites in New Orleans. If you don't want to valet your car there are plenty of affordable and secure parking garages in the area. I highly recommend this hotel for your visit to NOLA! read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - View from rooftop - Hotels Near Me - New Orleans, Louisiana

For the price it's nothing like the Ritz or Four Seasons! First of all, THE LIGHTS ARE BEAUTIFUL! I wanted to come see the lights and so did EVERYONE in New Orleans! I didn't realize the hotel is open to the public so the lobby was PACKED out! It was not pleasant trying to check in and the bar & restaurant was so packed that waiting for a drink took a little longer than usual. I was comparing it to the top-notch hotels. I've stayed in before, and it just didn't live up to all the hype. The mattress was sinking in the center so uncomfortable and the bathrooms are small! I'm a size medium and so it was fine for me but I wouldn't recommend this hotel for plus size since the width of the shower is narrow! Slow water pressure with a waiting time for hot water! Compared to 5 years ago when I was so impressed staying here this place has gone down! Not worth the price at all! I'll stay at The Ritz next time I'm in NOLA read more

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Everything was a 10/10!! This hotel is very beautiful especially around Christmas time! Everyone was very kind, the service here is impeccable! I will be back! The carousel bar was beautiful, the live music really sets the mood. I love live music, and everything was great! Very pack but overall 10/10! Drinks are good as well! read more

I love this hotel. While I can't speak to the rooms, my service at the bars is always good. The lobby is always nice and clean. I haven't tried the restaurant yet. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - It's beautiful in here - Hotels Near Me - New Orleans, Louisiana

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We just checked out at the Roosevelt for a babymoon/staycation. We were pleasantly surprised with how spacious the rooms were. The bed was very comfortable and the AC cold which we love. The most memorable part of our stay was in the morning though. I ended up having a little ER emergency and Travis with the hotel staff was incredibly accommodating and went above and beyond taking excellent care of us. We are very appreciative of him and the Roosevelt team and will definitely be back and recommend to family and friends. read more

I had to honor o f being taken care of by Eric Terrell and even the presence of Joseph Houston! Both were professional and helpful in my check in at the hotel. I will definitely return! read more

Do not order the room service avocado toast. The hotel is otherwise very beautiful and we had a nice stay. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Room service avocado toast - Hotels Near Me - New Orleans, Louisiana

A perfect balance of old luxury and new amenities! I love older hotels but in New Orleans this can mean older amenities, poor ventilation, and musty rooms. However, while the Roosevelt has all the refinement of a stately historic building, the HVAC is modern, there is no must, and everything is pristine. The service is wonderful as are the amenities. All the perks you'd expect at a Waldorf Astoria hotel. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Lobby - Hotels Near Me - New Orleans, Louisiana

Great experience. Booked through AMEX FHR and had a lovely time. Front desk staff was polite and helpful, we ordered room service every morning and they were super kind as well. Had a couple treatments at the spa and highly recommend the personalized facial! Loved the history of the hotel and its location. Just a couple blocks over from Bourbon street and borderline on Canal so you will hear a bit of noise but not too bad! We were lucky enough to have our room have a view of the church and got to see a couple of weddings from the window. read more

The Roosevelt New Orleans, A Waldorf Astoria Hotel - Lobby - Hotels Near Me - New Orleans, Louisiana

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A great stay at a great 5 star hotel with a 5 star staff to match; also want to recognize the dedicated concierge staff.