What an amazing experience! We decided to book rooms that were close to Bourbon Street so that we could be close to the music! Will, at the front desk, was very accommodating and kind. The room was clean, the staff was attentive. There was a beautiful fountain in the center courtyard. It rained most of the time we were there, and we didn't miss a thing! There was a wine bar (Patrick's Bar Vin) on the premises and a Jazz Bar on the other side. (21st Amendment). Both venues have amazing staff and set the tone for all the other places we were fortunate enough to visit. I will definitely choose Hotel Mazarin again! read more

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Great location to Burbon street. Nice rooms, really nice court yard. I would stay here again.

Underground parking right across the street. Beautiful interior courtyard with fountain. On normal nights you are far enough from Bourbon Street for it to be quite-ish. Very convenient in the Quarter. read more

We enjoyed our stay here very much. We arrived before the 4pm check in time but were able to get to our room. We had room 320, which had a balcony. The bed was comfortable and the balcony very cute. It did get noisy at night but honestly it didn't bother me. I was so tired from running around all day that I fell asleep with no problem (surprisingly). The noise bothered my husband a bit more but he still did ok. The location was perfect. It made our stay wonderful. I would like to stay here again next time we come back to NOLA. read more

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Great location and wonderful staff. Rooms are nice and are just what you need. The AC works great. The one thing to consider is that the rooms open up to a courtyard and if the guests are kind of lit up and noisy late at night it echoes loudly into your room. So bring earplugs on the weekends. I called security and they handled it but just to know. I'd definitely stay here again! The location is perfect!!!! read more

Disgusting & Unacceptable - Avoid at ALL costs Hotel Mazarin was filthy. Our client's first room was dirty and smelled bad, and the ironing board was visibly covered in stains. Even worse, the hair dryer had a sticky residue on it like dried honey. Completely unsanitary. We advocated for a room switch, only to find the second room was also dirty and smelly. This clearly isn't a one-off issue, it is a cleanliness problem across the hotel. To make matters worse, we later learned that our colleague's room also had no heat overnight. When they called the front desk around 1:00am, they were told that the on-call maintenance person was not available. A room switch was offered at nearly 2:00am which was not a real or viable solution. Between the filth, the smells, and the lack of basic operational support, this hotel is poorly managed and not worth the time or money. Boutique branding is NOT an excuse for dirty rooms or leaving guests without heat. Do better. There are countless better options in New Orleans. DO NOT STAY HERE!! read more

Hotel Mazarin - Dirty ironing board - Hotels Near Me - New Orleans, Louisiana

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Our room was great! Cozy and everything worked. Giving 4 stars because some of my party had issues losing power in their rooms and literally had a dark bathroom for 24 hours before it got fixed. Also, I got major shin splints one night and was clearly limping. I asked staff if there was an ice maker on my floor only to find out it was broken. You think maintenance would have instructed them about this. To end on a positive note, they did a great job controlling the noisy guests arriving. I'm sure it's not easy to do when the hotel is a block away from Bourbon St! Minor mishaps, but great stay overall and will definitely come back! read more

Stayed for 2 nights, 3 days and it was not enjoyable. The rooms were extremely humid and the bathroom fan did not work in either room we stayed in. The first room filled with fog from the bathroom for hours and there was mold traveling up the walls. The windows do not open, and they do not have fans onsite, so we had to prop the door open. The room itself was also filthy, we had something drop under the bed and when I went to pick it up, I almost gagged. The baseboards were covered in grime and mold, and the bed frame between the mattress had seen years of bacteria without cleaning. They were kind enough to move us to another room at no cost, but again that room's bathroom fan did not work and there was little to no ventilation. With that being said, the granite/quartz floors were slippery with condensation causing one of my guests to fall. There was no microwave, the fridge buzzed loudly, and most of the furniture was run down and broken. Overall, the location was great with walking distance to everything, 11 minutes from the Aquarium, 1 minute to the Mardi Gras celebrations and restaurants, but the actual quality of the rooms was lackluster and not worth the price. The view, location, and kind staff, were the only reasons I put 2 stars. read more

Hotel Mazarin - Hotels Near Me - New Orleans, Louisiana

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Our "home base" for New Orleans vacations. Small enough to provide personalized service, comfortable rooms far better than a chain, very quiet, and shockingly affordable for somewhere near the heart of the Quarter. Will return. read more

William at the front desk was absolutely horrible and disrespectful. We had a reservation and were there to check in and he turned away my young daughter who was alone in an unfamiliar city. He said they were fully booked even though we had a confirmation number. Also, guests still had not arrived and rooms were vacant but he would not accommodate her. I asked to speak to a manager and he wouldn't he get one or call one. Don't stay here!!! read more

Hotel Mazarin - Booking confirmation - Hotels Near Me - New Orleans, Louisiana

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My boyfriend and I just stayed at this hotel for a few nights and honestly I would not recommend. We won't be staying again. The first issue came with Valet. We prepaid for the valet and it was an absolute nightmare trying to get in. The staff member Joey was amazing he was doing his best and it wasn't his fault, but the time it took was ridiculous. From the awful valet experience the front desk said sorry for difficulty with valet and gave us two free drink vouchers. We tried to redeem them twice and it did not work. It was beyond disappointing. First time we tried was last night and my boyfriend went (and others were inside the bar so it appeared open) and the bartender said the bar was closed even though the hours online said open till 1am. She was really nice about letting him know that the bar closes at 11pm. In the bottom of the post I screenshotted the different hours posted on two different websites. So we were under the impression the bar is open till 1am. So we decided to go the on our last day today after walking around town. We were very hot and wanted to use the restroom downstairs and get a drink. Only to find that the entire courtyard, bar, and the side area to the bar was completely closed off for a party. We tried to ask today's bartender if we can just redeem our drink vouchers and leave since we didn't realize this entire space including the bar was completely closed off to staying guests as well. She said no and was honestly incredibly rude about it, she said we can try tomorrow and that all day and night these areas are closed for the event. We also weren't even allowed to use the any of the restrooms around the lobby. We had no idea these spaces were gonna be closed. The front desk ended up taking us across the parking lot to a different street to try that bar for our vouchers which was very nice, but the bar wasn't open. We ended up giving up on that. But, the amenities of the hotel being closed off for an entire day with no warning for paying guests is honestly ridiculous and the bar hour confusion is disappointing. Not to mention, the room was honestly not very clean. Our sheets were stained with some red substance, there were several bugs, and the room (especially the shower) had a very gross smell that wouldn't go away. Also, the amenities in our room didn't work especially the lamps and makeup mirror. Several lights/lamps just wouldn't turn on and during the middle of our stay our room keys just randomly stopped working. We had to talk to the front desk about it because we couldn't use them to unlock any doors. We were lucky enough that that this happened mid-day and not at night. As well as, the WiFi really did not work. It was pretty bad and kept disconnecting. The main good thing about this place is the location is great and some of the staff are nice, but honestly would recommend just staying elsewhere. read more

Hotel Mazarin - Another bar hour proof - Hotels Near Me - New Orleans, Louisiana

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Decent place to stay, especially if you aren't planning on staying in the hotel for most of the time. Not bad for the price, could've been better. Best part was the location. Pros: great location next to bourbon st, fairly clean (could've been better), friendly staff, vintage vibe, nice bed, loved the water pressure in the shower! Cons: Room was a little warm/ humid but not unbearable (couldn't turn temp past 60° but felt warmer), wifi didn't work, our key cards stopped working 15 minutes before check out but we sorted that out easily. Also, thin walls so we could occasionally hear the neighbors and bar across from the courtyard. read more

Great location and a few steps to Bourbon street. Great location to everything. Place was clean and neat. I was worried about staying here because of the noise from Bourbon Street. We did not here anything from our room very quiet. We will be back. read more

Amazing customer service, very professional and kind. In a great location. Comfy beds, marble showers, clean and fresh linens. Go on the weekends, and get the brunch service; its fantastic, and one of the best breakfasts I've had in New Orleans. Wonderful experience read more

Staff was friendly and attentive. Older hotel but well keep with clean rooms and common areas. Location was amazing.

Great staff. Cute little place. Quiet room. The first room we were in, the AC didn't work. So they moved us. The second room- the toilet had no parts in the upper tank- and the water was turned off. Then we were moved to a third room. Room was much smaller. Fan in bathroom didn't work- which was okay and livable- but still not ideal. The shower doesn't close and water sprays all over the floor and even out of the bathroom. Someone else with us had a room with a musty smell. Overall- for the price- it was a decent value. It's super close to bourbon street- great location without being too noisy. Close and central to everything. Just needs some maintenance and it would be perfect. read more

Loved this cute hotel. The staff was super friendly, the rooms are elegant and clean. Everything is walking distance

Friendly staff and great location!! Our first time here at this hotel and Sonja at the front desk, made us feel welcomed and gave us some wonderful recommendations on places to eat and listen to Jazz . There is also 24 hrs security at the lobby too, and Crystal was on watch the evening we arrived. She was gracious to show us to the bar where they provided us a complimentary drink at this hotel. Thank you Crystal. Our room was above the courtyard and was spacious and clean. We had towels and bed service each day during our stay. We couldn't be happier with this hotel. Sonja even shared with us some homemade pralines she had one evening too. Everything is very close by and easy to navigate to. We certainly would return here to this hotel on future visits, because it faces away from the noise , but steps from Bourbon Street. Thank you , thank you for making our 5 day stay here so much fun!!! read more

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Here on Halloween and this joint is nice. Room is spacious and shower is nice n hot. A wine bar and another with live music daily is on the property. read more

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Rooms are great and comfy! Check in was smooth and the service from multiple shifts were great!

This is absolutely not a luxurious boutique hotel. Room was filthy, sink was gross, the water would not drain from the toilet, and the lighting was so dim that we couldn't even tell whether the room or towels were clean. I reported to the office twice about the clogged bathroom tub. The only good thing about this place is the location and the fact that you get free water bottles from the lobby. read more

I really wanted to love my stay at Hotel Mazarin. The location is superb. Check-in was a breeze. Sonja was lovely. That's where it ended for me. My first room was #519. It was warm when I checked in. I knew it was hot AF in NOLA & thought maybe it would cool down. It didn't. I went downstairs about 10:00 pm and Sonja quickly moved me to another room, #515. It was my fault for waiting so long, but after laying there sweating I knew I couldn't sleep in the room. I get to #515 & it was only slightly cooler. I 'slept' on top of the covers all night and quickly got up and left this morning to head to work early, just to get out of there. I can definitely say that I won't be back. read more

My review but it is based on memory of a magnificent time. My trip was back in 2015 (almost 20 years ago) and I can't believe I didn't Yelp about it then. The stay was for a friend celebrating his 50th there and the entire trip was eventful but the hotel sat was so memorable, I wanted to rave about it 10 years later, especially as a friend who recently stayed thanked ne for recommending. The breakfast and weekend brunch buffet was a nice affordable bonus. So good I remember they had some of the best grits I ever had. Buttery & savory. Stay here. It's in the middle of the French Quarter action but far enough away that the boozers won't be leaving their calling card along the walk trails. read more

Great location! Parking across the street. Staff was awesome! Hotel needs some upgrades for that 5th star read more

This trip to New Orleans was a 'girls trip' for friends who have never visited the City! Prior to arrival I called (Spoke w/Tyler) who was very friendly and helpful to secure a courtyard facing room and I wanted to set-up a few things for my friend's birthday (was disappointed that this didn't happen upon arrival as requested..but Tyler corrected the matter the next day)! Otherwise, check-in went smoothly! The room was clean and spacious! The location is 20 steps from Bourbon Street and this was great because my friends wanted to be central to the action and believe me...we were right there..but having a courtyard room isolated is from all the noise of 'Bourbon Street'! The hotel had a connecting restaurant that wasn't operating due to (COVID), but no worries..plenty are open all around the French Quarter and other neighborhoods (Please leave the quarter..so much more to see & do elsewhere in New Orleans)! There were a few bumps with the stay here (ranging from staff who were not as friendly and accommodating as they should be; a water bug was discovered in the bathroom and this caused discomfort to us the remainder of the night). I was told I would receive a credit to my bill for the incidents that occurred during our stay (still waiting)? Overall, I loved the location of the hotel..centrally located to many places; I was pleased with the room placement (very little noise except for folks gathered in the courtyard at times) and Tyler (front desk staff) was the MVP of the trip because he made an effort to ensure we were satisfied during our stay! read more

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A many time repeat guest. Love its location. One minute walk to Bourbon BUT amazingly quiet. Totally immaculate. Love spending time in the courtyard with gorgeous greenery, awesome fountain, superb clean bathroom and great wrought iron tables and chairs. Our room #409 was amazing. Large, great bed, plenty of draw space and a bathroom to die for. The best service we've ever had. Total luxury for a bargain price. read more

Hotel Mazarin - Our small but beautiful lanai - Hotels Near Me - New Orleans, Louisiana

The reservation department is a huge joke. Botched reservation, so I was stuck with an undesirable room. The moldy smell was overwhelming, only to be told that it's natural there. Horrible customer service.. don't dare ask a question! Deceptive advertising.. drinks provided in the lobby.. have a bottle of water! The best part of the place is the maid staff. Very nice folks. Will definitely not be back! read more

We loved this hotel. Location is perfect. Right in the centre but quiet enough you'll get some rest at night. It was so quiet we forgot we were just a block away from Bourbon St. Its clean, the rooms were clean, the room was a little small we did request an upgrade months ago but they did not allow if, even if we were wanting to pay more. I booked through Expedia. The staff were all very helpful especially William. We stayed for four nights on the second floor. The garden courtyard is just so lovely. The hotel has a couple of bars. If I come back to Nola, I would stay here again. read more

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Great Hotel getaway in the French Quarter! Old historic hotel with simple charm! Front end staff and bar staff suck! In between staff is great, clean rooms and great brunch server! Location is great for walking to many great destinations. read more

The place was clean and they allowed us to check in early which was nice. We had issues with our hot water when we stayed. I wish they had a coffee bar or something a bit easier to grab. We had a decent size group so it was really cool to have a courtyard to hang out in. The location of this hotel is awesome as you're right near everything. Check out the bar. It's an awesome speakeasy vibe with a great bourbon selection. read more

Hotel Mazarin - Hotels Near Me - New Orleans, Louisiana

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Had a lovely stay here during my birthday week in a premier room. Premiere rooms have balcony views which is great for viewing all the activity outside. Since it was my birthday I was lucky enough to get a room right above Patrick's vin bar and could see all the action on bourbon street. The balcony was spacious enough for two to sit comfortably. The rooms had marble floors which kept the room nice and cool. I had to increase the ac a little bit up since it got pretty chilly in the room. The bathrooms are nice and the pressure was just right. The rooms also come with a mini fridge which is just enough for a wine bottle and a couple water bottles though I wish it could hold the liter bottles but they are too big. My only gripe is the alarm clocks were set 10 minutes behind and you can't change the time. As for the staff they were accommodating and friendly. Also if you arrive early most likely the room won't be ready since checkout is at noon but they will keep your bags and you can explore this great city. As for noise it's pretty much a building away from bourbon so get over it. I was able to sleep right through it without any issues. read more

Hotel Mazarin - The cardinal mazarin who the hotel is named after. - Hotels Near Me - New Orleans, Louisiana

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Good hotel downtown. Hidden fees that you were not told about until checkout. 88$ per night ended up being 175$ per night. There are better options out there that you can find with one straight up price. Would be aware of the bullshit. read more

I've been trying to reach the front desk at the Hotel Mazarin in NOLA for several hours about my reservation (not the South Africa reservation number), but my call is being dropped each time. If the front desk is this bad, I can't imagine how bad the service in the hotel is! read more

Absolutely amazing stay, perfect location and the staff was sharp 24 hours. The courtyard and dining sealed the deal. The stellar bar immediately connected next door , well, that just took everything to the moon... I give it six thumbs up. Casually luxurious , beautiful horticulture and Mazarin courtyard all over inside (rain or shine, we danced) , DAM good time.... Thank you Mike. Thank you Patrick and all the staff @ Patrick's Bar Vin. New Orleans owes me nothing. read more

The room and area was nice, there was just a rat that was on top of the ice machine and then it fell into the part where the ice can land

clean, comfortable, very personable and attentive staff. The shower was HUGE. Breakfast at the courtyard cafe was delicious and very well presented. read more

Hotel Mazarin - Courtyard fountain - Hotels Near Me - New Orleans, Louisiana

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The ambiance of the hotel with the beautiful courtyard was 10/10. Front desk staff were fantastic. But everything faded away when we got to our room. We were located on backside of hotel. Front desk told us that she just loved our room and the location. So we were excited to get there after a long day of travel. We opened the door and just started to laugh. It was thee smallest room I have ever seen. Nowhere to really put our luggage except behind the door and in front of the closet. We had to move the luggage to the bed when we went into the closet. There were no plugs in the bathroom, so I had to do my hair without a mirror close by. It stretched from the side of the bed and I stood several feet outside the bathroom door to even get a glimpse to the mirror in the bathroom. We had a king bed in there. Maybe two-3 feet on each side of the bed for any kind of legroom. We were disappointed. All it was was a place to crash for the night, but we wanted a bit more after seeing the reviews. Location was great to Oceana restaurant for dinner. ( highly recommend) read more

We came here for a wedding. The location is perfect- so close to everything! The room was small but nice. The bed was comfortable! Loved the water pressure in the shower! There were a few lovely courtyards to enjoy a drink in. My only downfall was that there was a strong mildew/ mold smell throughout the hallways and rooms. They need to add in ventilation to the showers as well! read more

Gosh I have nothing but great things about this hotel. I am so happy we decided to stay here and will definitely recommend this place 100 times over to anyone I know visiting. The staff are the sweetest people I've ever met at a hotel establishment and I've stayed at 5* hotels, the service does not even compare. I came stumbling in extra late and the lady checked me in immediately. She knew we were tired and check in took less than 5 minutes! Everytime we left and came back we were greeted. I love how safe it is because you can't just take the elevator up to the rooms, you need to go through the lobby and must have a hotel key to even use the elevator. The free water was our saving grace! I don't know any hotels that do that. The location is the best!!! Literally walking distance everywhere. Glad we stayed here and just around the corner from everything because at night was nice and quiet. We all caught 5, 6 and 7am flights so we left at 3am and the sweet lady checked me out as I sat on the couch waiting for Uber. The nice security guard gentleman literally walked my friends and I out in the rain to make sure it was the correct Uber and we were safe. Not a single hotel establishment does that!!! I appreciate every single person working there, you guys are doing an amazing job! read more

Throughly enjoyed my stay! Did a small staycation at Hotel Mazarin this past week and loved it. Representatives behind the desk were very helpful + kind. The rooms were nice-- I know the building is older so when I first opened the room door, it smelled kind of old, or as if the room had been closed up for a while but not overbearing. I loved the black marble in the shower, the chandelier, and how spacious the room is. I was on the second floor which overlooks the courtyard. There are a few conventions in town so the hotel was full of tourists which all gathered in the courtyard so it was a bit loud at nights + early mornings. There is a bar right next to the hotel which is nice to visit if it isn't closed due to private events. Hotel is located right in the Quarter one block away from Bourbon three away from Canal. I would recommend! read more

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