Buyer beware for various reasons including inadequate professional preparation, exorbitant rates for standardized testing, and unprofessional environment. Google search shows testing for children can cost "between $175 and $500. An IQ test can cost $300". (Source: http://www.carolinaparent.com/Testing-Preschoolers/). A comparable service states a cost of "$675 and includes the WPPSI (I.Q. test), WJ-IV (achievement test), parent interview, report, and feedback session where we go over results and recommendations". (Source: http://wynnsfamilypsychology.com/EarlyEntryKindergartenTestingNC/tabid/1166/language/en-US/Default.aspx) My wife and I paid $ 1540.00 for their services. Buyer beware. read more

Update: just a change in stars. The more I think about this place, the more disgusted I get about my wasted time and money there. After thorough research of my own, I've come to the conclusion that my supposed HFA was could actually be a misdiagnosis. I might have SOME traits that could be thrown off as possible HFA (& if I do I can accept that), but in fact they're not. Just because someone has minor quirks about themselves, doesn't mean they're autistic. If you are unsure of or refuse to accept whatever diagnosis your doctor gives you, seek a second opinion. The doctor I saw here tried to discourage me from doing so. There's nothing wrong with getting a second opinion. read more

I spent several thousand dollars with this company. Their biofeedback services in my opinion was a total waste of money. The therapist I saw provided no relief. After over a year with GMH, I fortunately was able to find someone that provided no nonsense approach for my recovery. read more

Years ago, when I couldn't juggle a dietary plan with household stability that led to my drastic weight loss and a failure to regimen me after a false classification as "anorexic", the pediatric office I was at turned to mandatory family counseling, contracted under the ultimatum of psychiatric commitment. I was forced to go through questions and talks that didn't have direction, the session ended with a lie that I was asking about coming back, when I insisted on a change of offices if the session didn't work out, and one of the therapists said they were scared of me be cause of whatever traits or presentation of myself I didn't even get context about. I should specify one of the namesake therapists of the office, assisted by another colleague, who was primarily assigned to me while the other therapist was assigned to a guardian. The second session was the last without question, but painted as if I couldn't have possibly been in charge of it or professional enough to reverse the dangers and damages and walk away safe or at least recovered from the spiraling circumstances. In other words, it was the verdict of the reported specialists here responsible for the exact opposite of their duties. We all were in a session together, and when I got heightened from the aimless dialogue I wasn't permitted to leave and posing no danger to myself or others, which was exaggerated from hitting my own face a bit during the session because I didn't want to be present and aware of the situation during its stress, I said the "I had suicidal ideation" blasphemy. My dread over the risks to myself were valid, as the two therapists jumped at the "cue" to mandate my commitment to the UNC adolescent ward for a month just to get me out of their office. The hospital took it without hesitation, with its already then-present belligerent, exasperated, ignorant, and manipulative it had within its own walls. I never went back. To either excuse of an establishment. Considering my increased physical ailments and risks lately I can't find a proper regimen for, I'll collapse from being utterly tanked if I face a repetition of the above. The therapist named in the practicing office is still present, from what I can see. The colleague, I don't know, I haven't checked. I don't care to, any saps wanting to lie about "obsessions over" the office "that are supposed to be my fault alone" can do so without the fodder. What i witnessed was a rigid, averse fixation on task and a refusal to comprehend the matter and its significance, let alone adapt or refer elsewhere accordingly. This isn't abuse of power and authority, but instead a forsaking of it that severely impacted me as a consequences. if this is no primary approach of the office now, great. if the protocols and staff have changed and adapted as needed, wonderful. If patients and staff communicate and and are comfortable facing and resolving the reality, excellent, I support all that. I don't support all I've described. I insist the office not invest its practice and contacts in those warning-lacking, narrow-sighted, even extreme direction, and if they have a specialty and reservations, to clarify that to their patients and contacts upfront and keep with who they have genuine rapport and recovery with. But if they treat their procedure and patients like cases for returning citizens to the public or the people who dote on them, they're in dire need of reviewing their own routines, finding other practices suiting their skill sets and opinions, or just peacefully walking away from operating. The legal and moral dangers and consequences posed need ownership, reparation, and prevention. I implore the office to speak to that, as should the patients, and for everyone involved to equally and mutually work to make those solutions and closure civilly and with consideration, or their efforts and energy would be more apt and supported elsewhere, professionals and patients alike. Best of luck with the best process and results, because to whomever's reading this, we all need it, properly translated and steadily reached. read more

Horrible. I called this office to get some counseling for my teen son and got sucked into what they call an assessment in which they made over $1000.00 to give me a verbal report of everything I already knew about my son and to have them tell me they can not counsel him, he should go to a man therapist. Mrs. Hartye said we had to have two of their therapist do the assessment and thus each visit was double. The 45 minute appointments were 30 minutes and a rush to get us out the door. Currently we found a counselor for my son, yet they are too busy to send the report even though it was promised!!! One month later my son sits at another therapist and the therapist has no access to this $1000.00 assessment. I feel they just wanted to get us in and out to make their money. No true care for their patient. read more

I see Kaycee McGinness Payne and she has been WONDERFUL!! Each therapist does work separately, but I've never had a problem getting in touch with her. She returns all voicemails promptly. I've made tons of progress with my anxiety and panic disorder with her. Maybe some of the other therapists aren't great, I don't know but my experience has been nothing but positive! I highly recommend Kaycee McGinness Payne. read more

I'm really surprised to see the negative reviews. I can understand that some people might be put off by the lack of a receptionist, but it doesn't bother me. There's a button on the wall you push to let your therapist know you've arrived. The therapist makes the next appointment with you, so there's no need for a middle person. The therapist takes payment as well. There is a very nice woman who deals with insurance, and lets you know how much is covered ahead of time, so there are no surprises. Its not cheap, but they provide actual data. It has been totally worth it for us, as their testing and guidance gave us the information we needed to move forward with a concrete plan, instead of floundering and stuck in a downward spiral for months with no end in sight (which was our previous experience with a different therapy office). Incidentally, this office was highly recommended by friends who were helped by Dr's Hartye and Penati, and I highly recommend them as well. As for the person who posted the review about not being able to get in touch with her therapist, they provide you with their personal and private voicemail, a separate number from the office number. I hear back from someone within 24 hours, but usually the day of my call. If you're ready to do the work with professional and experienced therapists, this is an excellent practice. read more

We have been very happy with the practice! Three people in our family have been going there for sometime now. We are very happy with the improvements we have seen! Regarding the testing, we found it a very important tool in our children's treatment. It also was very helpful for IEP's at the school. Most insurances do cover the testing. Either way, the testing for us was worth it! The doctors can work better when they know what they're dealing with. A very experienced and comprehensive practice! read more

Extremely annoying that office personnel there don't answer the phone, and all calls roll to voicemail. My first time there I had difficulty finding the office and called several times from my cell but got no answer. I tried again choosing different options trying to get a live response. When I arrived, two women in the reception office were chatting away as other calls came in and rolled to voicemail. After several months going there, I realized this was their normal way of handling calls. To this day, I've never once called and reached a live person. read more

All they did was put me through expensive assessments only to say they didn't have anyone available with the expertise to help me with the issues I was having. I wasted valuable time and money and left feeling worse than I did to begin with. In addition, the psychologist I saw always looked as though she was about to fall asleep. I would never recommend this practice to anyone. read more

There is no way to get in touch with them. I have been calling for a week, have left multiple voice mails just to try to schedule an appointment to no avail. If this is how their usually operate, their practice is flawed. read more

I have found the staff at Grew Morter and Hartye to be helpful especially with billing questions. The staff never fails to call me back if I leave a voice mail message and they are helpful in solving any question I might have. read more

Very unprofessional that they do not have a front office person. Your calls are always routed to voicemail as there is no one available to take them, and it takes two to three days to hear back from them. My wife actually showed up one day at her appointed time, and was not seen by her therapist because the therapist had wrote the appointment down wrong in her calendar. And of course, there was no one in the reception area to answer any question for my wife. And there's already been more than one mix-up with billing. All these problems could be solved just by hiring a person dedicated to dealing with these issues. It's just a case of a business being incredibly cheap, and not caring about customer service. read more