Southfield, MI Greyhound Package Express / Bus Lines
Until the employee (blonde man in his 30's) is investigated for volatile behavior, this is not a safe Greyhound station.
I entered the Package Express unlocked door on a Saturday morning when the station was supposed to be open. After concern of not seeing an employee, I asked a fellow customer to walk with me to the back room to see if the employee was there and if they were OK since they didn't answer my calls out to them at 8:30am. A man who was working in construction on 11 Mile came in and noted that the guy who works for Greyhound is often late and/or sleeping in the back.
About 20 minutes late, a man came through the station door, dressed in shorts and a sweatshirt, with an angry voice and said to everyone waiting, "WHAT are you doing here? You're not supposed to be in here!" and added,"...the door DOESN'T LOCK!" It took a moment to realize he was a Southfield-Greyhound employee. He didn't apologize for being late, but blamed us for entering the station when it was supposed to be open? We all looked at each other in shock... he was hostile and admitted that the door doesn't lock so the numerous boxes/packages sitting in the building hallway were unsecured! His temper was disconcerting, so I said, "What is your name?" He didn't reply. I said again, "What is your name?!" He said, "The company doesn't let us give out our names due to security reasons."
I have tried vigorously to bring this issue to management. Hopefully someone will not only listen, but will take action. read more
