I'm glad I didn't check the reviews before I booked them for my office holiday party. Had a great experience from beginning to end. Amy in the office was very responsive to all of my emails and itinerary questions and AJ, our driver, was very communicative the whole day. The bus was clean and really nice and we were on time for all of our stops. I will definitely be using them in the future. read more

Don't send customers a reservation confirmation email invoice if it's not actually confirmed! You ruined my son's 16th birthday & 25 of his friends because of your lack of communication & deceiving email that said reservation confirmation with a confirmation # and invoice had all the correct details & the price I owed because I told Kim I would pay cash! You had my number. You knew I wanted to book the party bus so if there was another form I had to fill out you should have followed up with me! read more

If I could give zero stars, I would. Do NOT book with this company--Rockstarz Limousine-especially not for your wedding--and especially not with Erik, the owner. We rented a party bus for our wedding day, and the experience was absolutely miserable. Erik assured us multiple times that the air conditioning had been checked and was working. It was not. It was over 90 degrees in Michigan that day (not 105 like he now keeps exaggerating), and the bus was stifling. Everyone on board was drenched in sweat, and I (the bride) felt physically ill and nauseous for the first half of my wedding reception--all because of the extreme heat on that bus. On top of that, the bus was supposed to hold 30-35 people. We had less than 25 and it still didn't fit us. People were sitting on coolers and even had to sit up front with the driver. When I brought this up to Erik, he actually had the audacity to say he "can't account for the size of the people" on the bus. For the record, we had average-sized adults. You can look at my profile if you want receipts--it's ridiculous that I even have to defend that. Erik has been nothing but rude, dismissive, and borderline gaslighting throughout this entire process. He keeps insisting the AC was working because it blew cold air from the vents when tested the next day. But if the system doesn't have the capacity to cool the full bus when it's occupied, then it's useless. He keeps blaming things like the doors being open (they weren't), the weather being "extreme" (again, it wasn't), and anything else to avoid taking accountability. If his buses can't function in normal summer temperatures, that's something clients should be warned about--especially brides and grooms booking for the biggest day of their lives. Save yourself the stress, sweat, and regret. Book literally anyone else. This was the one vendor that completely failed us on our wedding day--and Erik's behavior since then has made a bad situation even worse. read more

Something told me to check here because I wanted to make sure the vibe I was getting from this company wasn't just me. The customer service is awful from rep Kim. Im wedding planning and the company isn't really helpful. The price has changed 3 times. I asked a question about choosing a specific bus as they have about 4 that are alike. I get the price for all in which is the same and then I request a specific one and the price is different. I say I'll call back later because the vibe was just off. I call again and the price is a couple hundred more. Now I'm feeling like they're scamming. If I received a quote and I called back prior to the return call that they were supposed to make me how is the price different. On thing is I'll pay another place more for better customer service and that's for sure. This day is to important for that. Potential customer lost read more

Enough said!! No sound system. Booking person kept reminding us a TIP to driver is encouraged as well as the driver. Overpriced with added fees. Will Uber next special occasion. read more

We had a fantastic experience with Rockstarz! I booked a party bus for my daughter's birthday, and everyone I had contact with was incredibly helpful and professional. The contract and billing was quick and easy to take care of, any questions I had were answered in a timely manner, and we LOVED our driver! Kori arrived on time, was very patient, and was knowledgeable about the area (which helped avoid traffic due to construction!). We had a few extra minutes at the end of the night so she also offered to take us the scenic route home, which was very much appreciated. I will definitely use your company again when the need arises! read more

I booked a 5-hour bus on a Saturday in mid-January for $895. ~10 days out, I learned that some of our party contracted COVID and asked to reschedule for a later date. Erik/Amy advised that we would be responsible for the full amount contracted and also owe a $135 reschedule fee. However, we were only offered Sunday through Thursday options in February to choose from for the reschedule. When I asked to reschedule for a Wednesday in February, Erik said the date was booked. Suspicious of his unwillingness to work with us, I asked a friend to reach out to Rockstarz for a quote for that same day. My friend was told the date was available and was quoted $600 for 5 hours. Erik was not only willing to book that day for other guests, but asking our group to pay $295 more than their going rate on top of a $135 reschedule fee. At that point I engaged my attorney who did not feel the contract was enforceable nor were the cancellation fees warranted given we were attempting to reschedule. I shared this position with Erik, reiterated that I did not authorize any charges to my credit card and offered two options: 1) settle or 2) allow us to reschedule for a Friday or Saturday in Feb or March. Moments later he attempted to bill my credit card for the full $895 amount (I froze the card). We settled the matter at $300 via a venmo payment - with no services ever having been provided. Do not be bullied by this company. Erik only cares about his bottom line and entrapping people with the fine print on their faulty contracts. read more

I cannot recommend RockStarz Limousine enough!!! I was a part of a bridal party where the Party Bus rental (not booked through RockStarz) never showed up and never called to cancel! I called Erik at RockStarz and asked if there was any way to provide a car or bus with less than 45 minutes notice. Not only did he call multiple services for me and pull strings but he was able to do it within our time frame! He truly saved the wedding day and we could not be more thankful!! Please please please use their service as I promise they will deliver! read more

We had the best time with Rockstarz !! They accompanied our wedding rehearsal day and wedding day with perfect times and the bus and limo were awesome. Could not recommend this business more, everyone had a blast!! Very professional service, emailed back within minutes of my questions as well. Really felt like this place cared about making these events perfect for me. read more

Rockstarz Limousine - Limos Near Me - Plymouth, Michigan

I wanted to share my disappointing experience with this company in hopes of preventing this experience from happening to anyone else. It's a bit of a long story but I encourage you to read it before booking any appointments with this company! I booked a party bus for 8 hours for my friend's Bachelorette party between the hours of 11 AM and 7 PM. We purchased tickets to an event that ran from Noon - 4 PM, with plans to be on the bus for an hour before the event due to the event being located somewhere around 45 minutes away. I've had my fair share of limo/party bus experiences over the years and have always had them (no matter what company was used) show up about 10-15 minutes before the scheduled pickup time. Nearly 10 minutes after the scheduled pickup time of 11 AM, the bus still hadn't arrived, and I wasn't contacted regarding any issues with the appointment. Since we were concerned about the schedule we were on, I called the phone number I had received in my email and no one answered. I left a voicemail and continued to call. Eventually I was able to speak to Amy who said she would call the driver and get back to me. Twenty minutes later I still had not heard from Amy or received any updates, so I called her numerous times and left more voicemails. Eventually, she finally called me back and said our party bus encountered mechanical issues, and that she could have a bus out to us in about an hour and a half. At this point we were already behind schedule and would be late to our event, so we had to find another way to get a ride, ultimately having to rely on other friends to drive us (Ubers and Lyfts hardly service our area, so finding multiple drivers wasn't a possibility) . I kept thinking to myself, though, how would I have not been notified that there were mechanical issues with our bus as soon as they knew? Why did it take a phone call from me to get that information? There seemed to be no sense of urgency or care to get us to our destination. We hired a company for a service, and they failed to deliver on those services. We decided to rent the bus for numerous reasons, mainly for convenience, and it was nothing but an inconvenience, and no one seemed to care. We had purchased drinks and decorations for the bus, which all went unused. A day that should have been fun and memorable for the bachelorette, is now a story of how so many things went wrong. I was able to get an agreement to pick us up once the event was over, thinking they were trying to make things right, however, I was told that for 3/8 hours that I had scheduled, they were going to still charge me alittle over half the cost for the full 8 hours. This made no sense to me since they not only failed on their end to pick us up or notify us of any issues/delays, but they were also only providing less than half the original hours that were in our agreement. After multiple phones calls, time, and frustration on my end I did get them to lower the price to just under half the original cost for the initial 8 hours. It was clear that they didn't care that they failed to provide a quality service to us. A company in the service industry should be well aware of their failures and try to make things right, but this company had a lot of pride and zero sympathy. I sent an email on Monday asking for the owner to call me, and unfortunately never received a response, so I sent another email on Tuesday. The owner, Eric, finally called me later that day. He said he thought his employees over the weekend handled themselves correctly, not admitting any communication failures even after I reminded him that no one contacted me to tell me about any mechanical issues with the bus. To my surprise he was not very apologetic and really didn't care to do anything to make the situation right. I told him I didn't believe the price they charged for 3 hours was fair for all that we went through, and his response was, "You're going to blast us on the internet so what's the point in giving you any amount of money back? No matter what I give back you'll still blast us." He said someone had already left him a bad review, so he wasn't willing to do anything for us. You can see that my experience was very stressful and frustrating, and that they are not in the business for providing a quality experience for their customer. There are so many vendors that you can use for a limo or bus - I recommend you look elsewhere! The one good thing I can say about our experience with our driver, John. I have nothing but wonderful things to say about him. read more

We took a party bus to dinner and to see the Christmas Light show. Kori took really great care of us.

The company supplies no leniency or care regarding covid-19 related issues. We booked a bus and had it for January 3rd. Following the christmas holiday, a large portion of our group contracted covid, which was forcing us to try to reschedule. I paid for a 5 hour trip(including cost of extended time). The total was $1,250.00. I contacted the company to try and reschedule, they immediately told me that they could not reschedule. They charged my card within hours for the full amount of the rental including the extra booked time of the bus 4 days before the bus was booked when I only asked to reschedule. I wouldn't recommend booking this company. If you have any covid related issues come up (which everyone is these days) you will be charged the entire amount of the bus rental including any ancillary costs. read more

Their party buses are trash. Our driver was very rude, disrespectful, and dangerous. Her driving skills are below subpar, she sped up very quick before anyone could sit down causing the bride to almost face plant a few times. I didn't even drink and her driving made me nauseous. When she dropped us off at the church, she littered on church grounds and while she was spilling the drinks out, she chucked two of them at two of the bridesmaids. She then ended it off with yelling out "I hope I never have to drive you people again!" If I could give zero stars, I would. read more

I called for a quote for a limo for 18-20 people. I was told a price of 695, and a $35 charge for gas. Once the limo arrived, she told us the limo was 795 (without the tip). This was a shock to us, because we were never told about the difference once we made the deposit for the limo. If I was informed about the difference, I would have found a difference service to rent from. The only thing great about this service is the limo was nice and clean. Other than that, there is a severe lack of communication with pricing between the worker and the client. *this is for the Eric who commented on my review: my friend Cameron ordered the limo off of his account Bc he was able to use his card to put a deposit down. But I made calls around different services to help him out, because he was working. It was Cadillac white stretch limo which fit 18-20 people. read more

We expected a party bus and received what looked like a handicap bus without privacy from driver. So at some point, the driver was even a part of our conversation. We were thrown a couple of times from his quick turns and were just happy to get home safely. read more

Broken coolers, terrible attitude, terrible customer service. 100% would not recommend

Charged extra money for the drivers mistake. So, our limo took the longest way possible. We had a route from our house to a hotel in Ann Arbor (surprising my wife for our anniversary) and the driver took back roads for the majority of our route which caused an extra hour charge. This extra hour was charged as overtime which was an extra $200. The driver had no reason to take the normal route (no accidents or constriction) which was the freeway. I called Rockstatz to tell them the issue and they hung up on me and won't answer my calls now. I would not tell my worst enemy to use this company. Nobody deserves this service. read more

This was by far the worse experience I've ever had with a company. We're pretty cool, go with the flow kind of people and I never write bad reviews but I hope my review saves someone else's experience. We rented a Vader bus for my daughters 11th birthday. When they showed up, it was a work van with no privacy. I had a bunch of little girls in this bus with no privacy from the driver. It completely ruined the whole night. They said the party bus I rented wasn't working upon arrival, and didn't even give me a heads up ahead of time. We had no choice but to take this bus because I had 12 girls to get to our reservation on time. When we got to the restaurant, my husband spent his time there calling other companies to see if we can get an actual party bus home instead of spending time enjoying his night with his daughter. We ended up paying ANOTHER company to pick us up and take us home on top of already paying for this bus aka work van. I would never recommend this company. It's really sad that I have to write a review to hurt someone's business but it's not okay to ruin someone's night when they're willing to spend around $900 for transportation. At least be an ethical business! However, this was so wrong on so many levels, especially when the clientele were a bunch of little girls, not adults. read more

Rockstarz - Erik and his drivers were fantastic to work with for our wedding transportation! They took the wedding party around for photos and then shuttled guests to and from the hotels (2 hotels downtown to and from Belle Isle). Erik was super helpful in getting our schedules all coordinated and working with us. His drivers were wonderful and very timely (early!). We would highly recommend working with Erik and his team!!! read more

Terrible experience and the owner Erik was rude and unprofessiona! This was booked for over $1400 for a hour ride back and forth to Soaring Eagle Casino for a bridal party of women of all ages. That day it was so HOT! as we entered the bus that was also different than the one promised we noticed it was hot inside! Driver apologized and stated air was not working, We made the best of it as we had no choice but it was miserable! The windows were fogged up from the intense heat and one passenger began to feel sick from the extreme heat inside. The owner Erik was contacted and he offered a shuttle to the airport for the day of wedding saying it was a $450 value but we would all have to pay the $450 coming back?? Then he said "we had a good time and it must have been the drinking"?? Then offered $100 rebate and said he did not care about bad reviews as he had plenty of good ones! Worse company ever, worse bus ever and terrible owner. Beware renting anything here! read more

This company was horrible, driver was late, sound system didn't work, driver drove like crazy man. Erik was very rude and unprofessional. I would NEVER USE THIS COMPANY AGAIN!!!! This business doesn't deserve 1 star, take your business someplace else. read more

DO NOT use this service as your transportation vendor! Erik sold us on the fact that he was getting a new upgraded bus and that he would truly take care of us and we bought it. A few months before the wedding I asked to see the new bus and it wasn't available yet. So a couple of weeks before the wedding, I called to confirm everything, including the new bus and he already booked the new bus to someone else, that was strike 1 for me. He was also very rude to me and tried blaming me for the miscommunication. A week before the wedding, I sent all of the necessary stops and information as instructed, it was VERY clear as to where we needed to be and when. The day of the wedding the driver did show up on time to pick myself and the girls up however he was pushy to get the final payment for the bus. I specifically asked him if he knew where he was going when he dropped us off at the church because my fiance and the groomsmen were at a different location then where we were, he confirmed that he had the itinerary. HE WENT TO THE SAME LOCATION WHERE THE GIRLS WERE and waiting there for 15 min. Our guests were waiting for over 45 min before the groom and groomsman showed up! The ceremony started almost an HOUR late and the driver had the audacity to make my fiance pay the balance BEFORE the already late running ceremony. He completely threw off our entire day, it was a disaster. ALSO - on top of this the shuttle we used for our guests to and from the hotel was also terrible. They were waiting for over an hour for the shuttle to return to pick them up and the reception location was only 5 miles away. Seriously STAY AWAY from this vendor if you want to be on time. I was extremely disappointed and they are NOT cheap, we wasted $1500 on poor service and putting our guests at risk along with completely throwing off the timing of our entire day. read more

Eric, the owner, is very nice and easy to work with but the practical issues of the actual transportation outweighed this positive aspect. I wanted a party bus to drive my husband's 50th birthday party to the Beer Fest at Eastern Market. Eric allowed me to see the vehicle prior to the event. It looked clean and pretty cool. Unfortunately I didn't ask about maintenance. Our ride was worse than a ride in a school bus. It was incredibly bumpy. In addition, the heating and cooling was not working properly. We were either freezing or sweating. There was no happy medium. What disappointed me most was the fact that our driver got lost traveling from Dearborn to Eastern Market. She kept saying the GPS was right but we were on Telegraph but ended up on Dix headed the wrong way. My guests all noted that it she was lost and that it should have taken 30 minutes (max) from Dearborn to Detroit. Instead it took an hour. The driver, Stephanie was very nice, but she should have been more familiar with the route since we told Eric our plans in advance. The company contract has you pay a 20% tip. A deposit is made and the balance is due when the driver arrives. I signed for 5 hours with an added charge of 85 for additional hours. If we hadn't gotten lost, I don't think the additional hour would have been necessary. Ok if you don't want a comfortable ride and are not in a hurry. read more

Had the most excellent experience with Erik (runs the show) and Pam (runs the bus) for my friend's bachelor party that I organized. Starting off with the initial communications with Erik for planning I already had a good feeling that everything would go smoothly. The same day that we spoke on the phone he emailed me the contract documents and we were good to go. We were upgraded from a stretch limo to the full party bus free of charge because it became available (R.I.P. wedding that didn't happen for somebody), but hey, worked out for us in the end! In regards to how the ride went, had the bus on a Saturday from 8pm-2am going all over Detroit and then back home to Plymouth, all without a hitch. Our driver was even able to get us through a police-blocked road to get us to one of our destinations (Pam, you are an excellent negotiator!). 15 minutes before we needed to leave each bar our driver would send us a text to give us some warning to make it back to the bus (very helpful considering the deleterious effects that alcohol has on knowing what time it is...). I'd highly recommend these guys to anyone planning a party for a rowdy bunch of guys (or girls for that matter). Very reasonable pricing, very punctual, great vehicles, and they pull it all off flawlessly. Thank you Pam and Erik, you guys are true Rockstarz! read more

Great customer service! We had a large group of young adults and Erik was available and responsive to all of our needs throughout the night. Highly recommend Rockstarz. Good value for service. read more

ROCKSTARZ was everything we needed in a shuttle for our wedding guests. Erik and Amy were professional, friendly, and easy to work with. The bus was clean and spacious, and the driver did a great job. We will never regret investing in a safe ride to and from our wedding to ensure our guests wouldn't risk drinking and driving. It was also nice that our out of town guests didn't have to bother renting a car or trying their luck getting an Uber or Lyft. Side note - It was a fun coincidence that we hired a ROCK band (Jedi Mind Trip) for our reception. We highly recommend ROCKSTARZ! read more

We used Rockstarz Limousines for our Wedding and am so, so, so thankful that we did! Amy answers every single phone call and email and makes everything seamless. Erik, the owner picked us up and made our day extremely special. We all raved about the fact that it was the owner driving us! I highly recommend if you have a large party getting the 36 seat bus. It is brand new and we rocked out on it! Erik and Amy, thank you so much for making our wedding day so special! read more

reserved a limo (originally wanted a bus - but not available) for my husbands 50th birthday -- the limo radio didn't work --- very small for a party of 10 -- we were late to our destination 15+min --- when leaving our venu to return to our home, our party had to stop for the restroom (there is a $300 fee for bodily fluids in the limo) -- unfortunately Rockstar Limo is not sensitive to situations that may arise --- very unprofessional and very costly....!!!!! I would never use this vendor EVER....!!! no understanding, sensitivity very BAD business....!!!!!!!!!!!!!!!!!!!!!!!!!!!!! RockStar Limo is not open to "situations" that may happen along the way -- please make sure that you have your destinations estimated to the min -- be sure you are drop off at the "exact" time that you have indicated -- ONE MIN late and you will be charged 1hr over -- read more

We booked Rockstarz Limo for our wedding party on September 9 and we booked their 25 person party bus. The day of our event we were picked up by a party bus from a DIFFERENT company and a bus smaller than what we toured and reserved. I called Erik and left him a voice mail and he never bothered to return my call. And to this day over a week later I have not heard from him or anyone else at Rockstarz. The driver was also 25 minutes late picking up the second group of people, which we found out wasn't the drivers fault it was the office staff that added a zero onto the address given to them. But when the woman repeated the address back to me on the phone never said a zero in the address. The bus that showed up was older, smaller, and dirty (crumbs and food on seats when it arrived). We reserved a 25 person bus and the one that showed up was for only 20 people. We had 18 adults and 2 younger ones on the bus and even that was a tight squeeze. Simply put we did not get what we paid for. I would never recommend using this company. You probably won't even get them to show up for your event; they will sub out the service to someone else without even telling you. The last issue we had that day was that according to our contract from Rockstarz we owed $575 plus a 20% tip for the driver. According to the driver the 20% was the driver fee that the company takes and not a tip for him. Unfortunately for the driver we took out the exact amount we owed plus what we thought was a tip and no more cash... It was a horrible experience all the way around. read more

I'm so happy that I stumbled on Rockstarz a couple of years ago. Erik and his staff have always went above and beyond to make sure my clients, friends and I are taken care of. The drivers are so courteous and easy to be around. Whenever I need a car or limo I know I can count on Rockstarz to take great care of me. I highly recommend them if you need a limo or a car service, they're fabulous! I'll never use anyone else! read more

Great experience! Eric & Amy were wonderful to work with. We did a Wine Tour with our family for my daughters 30th Bday--She selected the wineries (they offered to coordinate) but I called places & gave them an itinerary with time table. Rockstarz made a few suggestions. The limo drive John was very prompt, professional but very fun!!! Limo was very clean & well maintained! Plenty of space for our entire family to enjoy! Great celebration with family---felt like we were treated like Rockstarz!! read more

Rockstarz killed it! Erik was great working with leading up to the wedding and was an amazing driver! He was very punctually, great driver and even offered to help any way he could with wedding tasks. read more

10/10 experience from booking through the end of our event! thank you for the prompt + professional service!

Spoke with the owner Eric about renting a limo for prom. He quoted me a rate of $525. I confirmed with him a few hours later that I wanted to book the limo and he could send over the contract. When I received the contract the next morning, there was an additional $120 driver fee added to the quote. I told Eric that he never advised me of this additional fee and that he quoted $525 for 6 hours. Eric stated that the $525 was just for the vehicle and did not include the driver. What exactly would we do with a car and no driver? This is a very shady business practice and I would not recommend using this company. read more

AMAZING!! So easy to work with and a super nice team. Very reasonable prices. Eric is the bomb!! We have used them 3 times now and will continue to do so. Best party bus rental comp around!! read more

We used Rockstarz to transfer our bridal party from our wedding ceremony to the reception, and Erik was very responsive and great to work with. The party bus was exactly as described, clean and nice, and the driver Kevin arrived on time and without issue. I would strongly recommend Erik and Rockstarz to others. read more

I am so thankful for the expertise and kindness of Erik at Rockstarz Limousine. He outlined the exact bus we would get, brokedown the pricing, and was willing to answer all my questions (even about competition). I was very thankful for his help in booking a party bus for an upcoming concert and will definitely be booking with Rockstarz Limousine in the future. read more

Awesome service was able to accommodate our needs and the bus driver was so awesome to have I will definitely be using them in the future !

Our driver was on time, polite, and respectful. We had so much fun with our limo and driver who went out of his way to make our 25th anniversary a very special evening! Thank-you so much. read more

Loved the wine tour experience I had with my ladies in the Ann Arbor area. Staff was lovely, Vader was clean, driver was kind and timely, and wineries were lovely (might switch one out, chateau aeronautic (good staff but underwhelming products) but great general experience). Pickup And dropoff were as scheduled and the owners were wonderful to work with. Thank you for the help with the bridal shower. read more