First time using this service…read more Car arrived 15 minutes early Very friendly and helpful driver Music playing in the car AC comfortable Easy drive to the airport from Ann Arbor Highly recommend!

Sayid was able to accommodate our somewhat large party and was gracious and helpful throughout. He…read morearrived early with a scrupulously clean car, loaded all the bags, and aided the ladies in and out of the SUV. His conversation was pleasant & cheerful. I would happily use his service again.

If you ever in need of transportation, call this company! Lousy, thank you for stepping in to…read moretransport the nuns to and from the airport, and around Detroit. Your services were top notch! Julian

Amazing service! I…read morewas in Detroit to visit my aunt. I found this company on the Web and took a chance. No regrets at all. I was driven by Louay who is actually the business owner. I was treated like a king! I also found out from Louay that lots of his clients are high end, some who actually need to be chauffered to their business meetings across the border in Canada. Well, I am not a high end customer but Louay nonetheless treated me with that same high end level of respect and service. Now that is priceless. I highly recommend this company to anyone needing a safe, comfortable, and memorable ride. Kudos!

Parks 1/2 mile away, set up in front of free lot to make it look like that's where they park…read more Ignore and drive past them and park for free. $20 is LA price for country service. Nice kids working there, felt sorry for them. How do you give no stars?

I left something in my car and needed it so the valet guy that helped me (Joey) was willing to…read morebring back my car and let me get what I needed. He was so nice about it and gladly got me my car. I did make sure to tip him because I know how annoying it can be to have bring a car back for a customer. Thank you!

I have used Cadillac travel to book multiple trips and have always received great service and…read moreknowledge from Angela and David. Thanks for the help guys, I appreciate it!

I will never use this business again! I had to repeatedly ask for receipts to be emailed as I was…read moredesignated to make payments on the behalf of others. Due to the pandemic not improving we decided to cancel the trip as we were travelling outside of the country with children and someone with pre existing health concerns (We planned last year and thought things would be better now). Once cancelled I did not hear from our travel agent Linda for days to know if the trip was successfully cancelled or when we should expect a refund etc. I had to reach out to her and once we finally spoke she told me that the trip was cancelled and we would not receive our deposits. How unethical and unprofessional to not make a client aware of this before cancelling. My family and I loss over $1300 in deposits. Not to mention there was NO written verbiage in our contract or emails that stated deposits will be forfeited due to cancellation. Which I mentioned to Linda. We also had insurance by the way. I also asked why was I not informed that there would be a loss prior to cancelling the trip. All I received was an apology of miscommunication. There can be no miscommunication if there is NO communication!! I feel this was very low level service for someone who claims to have been in the business for over 20 years. I feel there is a bit of shady business here and I recommend you look elsewhere.

I have parked in the same lot behind my residence for almost two…read moreyears paying monthly. Apparently the ownership changed while I was out of town, but no signage changed and there was no note/ticket or any indication of this change. At 9:26 a.m. on January 4th I received a text message from a friend who also had been paying monthly for the lot saying that the lot had apparently changed ownership and was towing cars. By 9:51 when I went down to pay or move my car, it had already been towed. The owner of the lot was unreachable and refused to rectify the situation by even calling the tow company or explaining why they towed my car without notice. Still waiting for a reply from the business a week later after multiple calls and a BBB complaint.

I met one of your Valets Thursday night at Detroit Shipping Company. I parked myself and he walked…read moreover to my car to collect 10 dollars. I said I didn't see any sign mentioning a fee. He said I must not have noticed it. I walked to the sign and asked him where it was. He pointed to a sign on another lot stating "$10 place money in box". I tried to tell him the signs for his lot should inform people of the price and he responded "Don't argue with me." Some customer service training might be in order. And some new signs with priced.

My favorite driver is Jonathan Williams , he takes good care of my mother and father !.. thank you…read moreguys!

Unable to reach them on the phone . Waited for 3 hours on hold and requested multiple call backs…read more Very poor customer service.

Far and beyond from any other travel companies concerning customer service and pricesread more

Excellent Customer services, v.good price deal, and professional staff…read more Thank you all

First off, Messer Limousine Service, is a family owned business. They are located in downtown…read moreWyandotte. I like that they have their limousines right there on the premises so you know exactly what you are renting. The vehicles are cared for meticulously. I found that they have been in business since 1956, and for that reason, I trusted them. I have nothing but positive things to say about this company. Thanks Jim and Mary for making my event memorable. I will absolutely rent from you in the near future.

I recently used this limo company for my wedding. I couldn't be happier with their service. They…read morewere so friendly and easy to work with. They helped me figure out the timing and the type of vehicle that would be best for my needs. The driver was so helpful and on time. I couldn't be happier with my choice for my special day.