Talk about a disappointing experience. I wanted to love this place so badly--it's beautiful both…read moreinside and out, and the owner seemed extremely nice when I met her in person, but their customer service left something to be desired after the fact, which I'll explain in a second. The concept for this business is awesome--Roost is in what appears to be an old renovated barn, with two floors of many artisanal goods. Each vendor has a little spot throughout the barn, with some of them in walled sections on the second floor, where they display their various items, and there is everything and anything among the selection--art prints, candles, coasters, clothing, games, dog toys, you name it. The place is a mecca for anything you might need gift-wise, and that part is great. The prices seemed to be a little steep, even for the area where Roost is located, but the homemade/small business aspect of them is enough to convince most people to take that leap. What isn't great about it is the level of service, or lack thereof, that I received. I first found out about this place because I drive past it every day on my way to work. I'd always see the parking lot at least half full, and I finally decided to stop in one day. I was very pleasantly surprised to find the big variety of items inside, and I made a decision to stop by in another few weeks when I had some birthdays coming up that I needed to buy presents for. Fast forward a few weeks, and I ended up grabbing over $150 worth of items off of the various shelves and racks--candles, bath bombs, small pieces of jewelry, and an art print. As the cashier, who identified herself as the owner to me, rang up my purchases, she asked if I wanted the more breakable items wrapped up in plastic wrap before they were placed in the bag. I thought that was awesome, and I said yes. Many of the pieces were made of either glass or ceramics, so I figured that would be the best course of action to get everything home okay. The piece I was most excited for was a small metallic cat-shaped jewelry dish, as I was going to use it as a birthday present along with earrings, and it was a little pricier than some of the other items. When I got home, I took everything out of the bags and unwrapped them, making sure I had all of the items, and my heart sank when I realized I was missing the jewelry dish. With my receipt in hand, I called Roost hoping to hear it was still there, waiting for me to pick it up, but got no response. No worry, I figured, I'll call back another time and leave a message. I waited another few hours and, after the phone wasn't answered again (something that I didn't find that unreasonable seeing as the owner looked to be alone that day), I left a message with my name, number, and what was missing. Fast forward three days, and I never got a phone call back. After calling one more time and still not getting anyone to answer the phone (at which point I started to wonder if the number was even correct despite it being listed on both Google and their Facebook page), I reached out to the owner via their Facebook page, which is very active--the owner posts on it almost every day from what I've seen, so I know it's looked at. In the message, I explained what happened, listing what I didn't have and the cost and said I could provide a receipt for it. I wait a few hours again and don't hear anything back, which I find strange. I go to see if the message was seen by the owner, and it has a read receipt on it, but she never responded. To this day, which is now 4 months later, she has still not responded, and I doubt I'll ever get that dish back. She charged me for an item I never got, and she chose to not follow back up with me when I reached out asking for the item or a refund. Even with a receipt, I couldn't get a response out of her. I never bothered going into the store to try to get an answer that way, as I didn't feel it was worth my time. When an owner sees and hears messages like that from a customer and doesn't take the time of day to even respond to them, it says a lot about what they think of the people they're selling items to. I, unfortunately, will never go to Roost again unless it's sold to new management one day, and I'd highly recommend that anyone who does go double checks their bag or bags before they leave the parking lot.

Absolutely amazing place to find gifts for all occasions. Very nice home decor and unique finds…read more Highly recommend a visit. Take your gal pals or even having a date day with the hubby. All of the stores are a great place to shop!

This is a 2 day market held 3 times a year. WOW was it busy. Cars were lined all the way down the…read morestreet to the entrance of the huge parking lot. Crazy. The venders were great. So much to drool over. So much!! I will have to save some for next year and spoil myself with some really neat finds. There are lots of different styles and types of things being sold. Things for children and adults. Unique items and antique items. Some true artisans making fabulous items. Expect to pay for them. There were original painted and sculpted pieces going for hundreds of dollars. And then little vintage tins for 50 cents. One range to another price wise. I loved some things that I wish I could have gotten. There were food trucks INSIDE the sports complex and coffee and popcorn and more. It was really fun for me, but I love looking at all the different and unique items. Everyone there seemed to enjoy it and were walking with bags!!! All a good sign that the venders did well. There was an Old Fashion candle I now wish I had bought. Can't stop thinking about the smell. Ahhhhhh! I plan to go again.

re:craft and Relic is a two-day weekend market held a few times a year, featuring artisans that…read morecreate handmade and up-cycled goods. Held at the Franklin Sports Complex, the space is large and parking lot was full when we arrived just after 10am. There's a small entry fee, but it was well worth it to access all of these creative vendors in one space. With 150 vendors, it's impossible to list everything that's available but a short list might be: handmade soaps and candles, jewelry, paintings, postcards & magnets, upcycled wine bottle candles and glasses, repurposed metal and wood art, salvaged antiques, creative air plant displays, and much more. There's a good mix of vendors to please the young and old. My parents and I both found things to fit our tastes. There's plenty of Wisconsin love and local sports team products to check off anyone on your Christmas list. While we missed the consignment area in the front, there are hourly raffles that are free- so put your name in to win some of the objects on sale in the hall. There's a small amount of food offerings, which could be expanded! We didn't see that there were beer and Mimosas until we were leaving. That might have loosened our wallets! Looks like this event happens again January 28-29, 2017, in April, and perhaps again in November. So check their website or 88.9 Radio Milwaukee or WMSE for announcements.

This is such a cute store! I'm so sad it took me so long to stop by. They have a ton of cute items:…read morebags, perfumes, tea, cute hair accessories, etc! I got a perfume, some fun elderflower fish candy, and a birthday card. I definitely will stop by again to check out their other items! :-)

I wanted to support a local business and this is the cutest gift shop!!! Little of everything!…read moreFriendly and welcoming. I love the sheer variety of items and I went to grab a few Easter basket fillers for my kids!!! Definitely worth it to stop in

i absolutely love this place and the staff, everyone is always super nice and they have some…read morebeautiful things to look at there. i have a large collection of things i've bought there and things i have been gifted, and none of it has ever broken or had anything like that happen to it also, the location is really nice cus it's on the lake

Love this place and it's so much fun! We went on a Sunday afternoon and it was pretty crowded and I…read morethink there was a party in the back. We walked in and we waited around for maybe 10 minutes before we were helped. Staff was friendly and it's a great activity for when it's raining out or if you're feeling crafty. They have tons of options to choose from and you pick up your piece a few days later.

Very nice pottery painting studio, lots of variety of pieces and paints. Went on a Sunday and staff…read moresaid pick up ready by Friday. Staff were super helpful and friendly!

I love going to this places. Lot of homemade craft, jewelry, art and etc. neat place to shopread more

Great collection of knick-knacks. Surprised there haven't been more reviews on yelp. Large…read moreselection of decorative items. They also have jams and honey as well. Clothing here and there. All very nice. The staff is friendly and appear to be invested in making it a fun environment to casually stroll around in. Lots of different "stalls" which somehow manage to blend together wonderfully.

This was our first venture into Soul Fire, and I took my 7yo granddaughter who is a wanna-be…read moreartist. We chose the Glass Fusing for a new experience and it was a hit! We made an appointment ahead of time and as soon as we walked in the door we were greeted by a lovely woman who spent good time explaining to us just how to safely work with glass, and not get cut or hurt in any way. The instructions are very in depth but necessary. When is was time to start the creative process, my granddaughter knew just what she wanted to create and loved selecting all the parts to make it just as she wanted. Start to finish was about 190 minutes, but it could be faster or slower, depending on how your creative juices flow. In the end she was thrilled with her project and we sprayed it to keep it in position for the transfer to the kilns. In 7-10 days I will return and pick up the final project. Our final cost for a 6" square art piece came to $40. We can't wait! The cost is not super cheap, but you know exactly what you are paying before you start. The supplies are endless and we plan to return for other activities as soon as possible. We saw entire families enjoying themselves, and this is a great activity to do with all ages, young children to adults. The options for art projects are: Paint Your Own Pottery, Glass Fusing, Acrylic Paint Projects and Board Art. The Clay Hand Building is now offered only in a class session. Stop in and take look. Then make an appointment for some really nice fun.

Made ourselves a date night for some Christmas memories. I wanted to do some glass work. We…read morewere greeted at the door by Morgan. She was so helpful through the whole process. We decided on Christmas tree ornaments. Morgan got all our working tools and was very thorough in explaining how to cut the glass and told us if we needed any further help she would be happy to help. We then were able to create at our own will and speed. It was a Friday night at the end of the day and we were told to take our time and not feel rushed. You can order drinks to enjoy. The atmosphere was so comfortable and warm. You could paint or do pottery. So many things. I think we just started our new tradition to make a new ornament yearly. We had booked some open creating time. But you can register for any of the classes they offer as well. We will definitely be back. Everyone was helpful and kind. Can't say enough good things about the whole process from start to finish. Took about 7 days to have the project fired and ready for us to pick up. Our ornaments are beautiful on our tree.

I'm obsessed! What a cute and colorful shop! They have so many plants to choose from!! I love all…read moretheir pots and they're great prices for ceramic. Also if you buy a pot and a plant they'll replant it for you for free! That's such an amazing deal! Everyone there was super friendly and check out was easy. They have a rewards program you can sign up for too. There's only street parking so it can occasionally be hard to find parking but it's worth it. I'll be back!

Such a cozy, welcoming space! Indigo has a beautiful selection of pots and planting supplies,…read morelocally made gifts and goods, and, of course, healthy plants! The prices are reasonable - you're getting carefully curated products and plants from trusted growers. Owner Lucy is friendly and knowledgeable. I'll be shopping here whenever I'm in the area or looking to add a plant (or three) to my collection!