Providers and staff take great care of each patient that comes in. Our Family Medicine clinic…read morewelcomes new patients on a daily basis. Normal wait time is usually 1-2 days to see the provider!

So the last time I was in was on November 22, I waited four hours. The provider dropped the ball…read more But apologized and told me to come back in the next day for a complimentary treatment for my migraine. I went back in the next day again and then received a $200 bill in the mail for the " complementary" visit. Disappointing all the way around.

I was seen on Friday and today is Monday and they still haven't sent the prescription I need to get…read morebetter to my pharmacy. This is incompetence at the worse level.

I'm not impressed with their billing accounts. they didn't have our address correct and then took…read moreus to collections. I will not be visiting them again. We have never not paid a bill.

Waited 36 hours for return call since they would not answer phone. They set an appointment that fit…read moretheir schedule. Got it. But when I get there, I am told to stand in line behind about 30 people and wait. So appointments mean nada with them and they really don't care. Hope they go broke. I am headed to Walla Walla clinic.

Prices are extortionate. Over $100 for a strep test. Over $500 for a 20-min visit with a doctor…read more I got a *slight* discount from my insurance and still have a bill for $460 for a sick kid who didn't even have strep, just because it was Sunday and there was nowhere else to go. This is exactly what is wrong with the medical system in the U.S. (And isn't Providence a 'non-profit'? What a bunch of BS.)

I've been here for 2 and and 1/2 hr still haven't seen a dr - and they shut down 2 other urgent…read morecares in walla walla - terrible experience

Honestly wasn't expecting much from them, but I got to say, they were terrible. They misdiagnosed…read moremy boyfriend, threw medication at him, and no matter how many times we tried explaining his symptoms and the severity of them, they didn't listen. They just said he had a virus and gave him medicine obviously did nothing. Later on, we ended up going to Health First on road 68 in Pasco and they thankfully found out what was actually wrong... he had walking pneumonia.

Very efficient and kind staff, receptionists, nursing , and providers. I have always been pleased…read morewith care.