I have been using Gale who works at this company for property management for the last 3 months and…read moreshe has been great to work with. Very responsive, returns calls promptly and has a great attitude. I just got done with another property management company that was terrible to work with.

My brother and I were left with our parent's estate, with several properties in the Midwest. I…read morelive in California and needed to find a real estate agent to represent us. After interviewing numerous on the phone and in person we found Black Castle Properties specifically Thomas Holder. Thomas has been a great choice. He is professional, knowledgeable, competent and motivated. Thomas has an out going down to earth personality, is available to answer questions, does his best to provide information and follows up phone calls and emails very quickly. He is responsible, helpful and works tirelessly to provide excellent service. We have closed on one of the properties, listed 2 additional properties and have a few we are preparing to list. We are confident Thomas will bring everything to closing. We are very happy to have Thomas representing us and highly recommend him.

From the owner: As the buyer-agent for our company, my services are completely free to you! I can start you a…read moreproperty search, schedule and run showings, write/ negotiate offers and walk you through every step of the buying process! I understand this fast paced market and keep a very flexible and open schedule to be sure that I can get my clients in to see homes ASAP and get the ball rolling on something they like. And I help come up with creatively aggressive solutions/ ideas to make your offer stand out from the rest. Please reach out with any questions regarding the home buying process!

Exceptional property managers. Ethical and very prompt with callbacks t us and our tenants. Even…read morewhen we lived out of state, we knew our properties were cared for and tenants were happy.

Horrible horrible person. She keeps saying she is busy with personal issues and to call her back…read more She then states that it is after hours when it's 5:01 on a Monday and to call her back. She took all of my information and said she would be more than happy to assist us in a house. Absolutely horrible. I need to find a house for me and my children not worrying about chasing around some who has false promises and never calls back.

Never again.The agent kept trying to put us in a really bad area.When we did find a house we were…read moretold we could not make a counter offer when we were outbid.We worked with her a long time and nothing.We drove around,found a house,called realtor and bought it through another company.

Realtor was a big dummy, a guy named Petersen was a big bully when we wanted the well dug up and…read morechecked out before making the purchase of the home . Found out the home owner lied that he replaced it . Thome owner took things from the house that were attached, Dickerson did nothing to stop him.

We used this company for 4 1/2 years, we are out of State owners and rely heavily on our property…read moremanagement companies. They have owed us moneys that were paid directly to them by Section 8 in October of 2024 for our property at, 2011 Crestwood Ave in Rockford Illinois. We finally threw in the Towel as it is so frustrating trying to get what's owed to us. It's always the same BS Story from them. (Oh I'm so sorry, I will take care of this as soon as I hang up. Never happens. Don't use them!!

I rented from this company from 2019-2021, from a house that was infested with mice. I was late on…read morerent by only two weeks during the pandemic. They filed an eviction through court and I still continued to pay rent. By the time we got to court, they dismissed it because I was caught up. However, Tom decided to charge me attorney fees of $500. In which, I decided not pay it because the case was dismissed. I moved out in February 2021 with $0 balance. I cleaned the place and took pictures. Fast forward to 2024, they sent a $2000 bill to collections. I was furious! For one, I left without a balance, paid a $900 "non refundable move in fee," and they NEVER contacted me about this alleged balance. I went to the collection agency to ask for a print out. When I received it, he charged me "late fees" on that petty $500 "attorney fee." How the heck is that even legal!!! I called their office immediately, and of course never did I receive a response. I plan to continue to fight this! stay away from this company!!

Me buying a home and Mark fiorello was a nightmare to work with. He had made statement to me…read moreverbally about how I play the victim when I didn't agree on things. Such as signing documents at closing and not getting the Keys to the home for days later due to triad releasing the funds and grant you I was giving them cash for half the amount of the purchased of the home. Also he had sent me text messages to people like me buying a home make him drink. The home just barely appraised out for what I purchased it for and I'm still the bad guy. He appeared to be very unprofessional with me when I question things and things I did not agree with. This is not my first time buying a home so I do understand thing. I've never had this type of experience with any other realtor ever. He also stated to me that I always know everything. He was just nasty at times. A true narcissist avoide if you want your sanity.

***Dual Agent Scam***…read more Laura and Tom Zarembski represented a seller in a deal; convinced him to accept a sub-par offer with risky contingencies solely to double their commission. They are causing their seller to take very large, potentially costly and time consuming risks. I don't fault anyone for wanting to make additional money, but they are very unethical. They have engaged in very shady tactics that will certainly be reported to the Rockford Area Association of Realtors, and I'm considering a suit against their seller (although I believe the seller is not being given full and accurate information). Ultimately, they undermined a signed contract between their seller and me so they could represent a different buyer - giving theirselves both sides of the commission. I had no contingencies, proof of financing, and a quick close was certain - AT THE SELLER's ASKING PRICE - full price. Zero Credibility Zarembski convinced their seller to accept an offer from "their buyer" who has a home sale contingency and no financing secured. That deal has a high potential to fall through. Very stupid move Zarembski.

Rose Schlickman is such a kind and professional realtor.She has always kept me informed with…read moreupdates and I couldn't be happier

A couple months ago, I started it working with a realtor by the name of MIA MOORE, not your average…read morerealtor, and That's a fact. She's professional has such a beautiful, motivating,loving, inspiring soul and I really enjoyed my time working with her as she helped me become a first-time homeowner the process was very quick in, easy and not as scary, as most people think it will be, so I highly Recommend MIA MOORE to help find your family's next dream home or whatever your needs are . She's up for the assignment, I'm Confident in that you can use her but don't abuse her. She's the one for the job. take my word for it

Please refrain from renting from a company that does not mean your family well, and does shady…read morebusiness.. We were tenants for 3 years, and moved out recently. Great tenants. Paid regularly, even through the pandemic, upgraded the yard (the neighbors told us they haven't seen the yard look that nice in YEARS & thanked us for keeping it up.) When we moved out, we cleaned the place, took videos & pics for proof of everything. But after all of this.. The company kept our deposit & gave us extra charges for upgrading things in the house that were not broken when we moved out, and charged us for for things like the same blinds they had when we moved in.. No proof of receipts, no proof of damage, & no itemized list of anything! Just charges... We moved out 4 months ago, and I've been calling to speak to someone about this issue, and we are still getting the run around. Such a bad experience, and we feel very preyed on after everything. So please be very cautious when considering this company.

We rented from Stateline a couple years back. We only left due to taking in 3 children from foster…read morecare and we were in an upper 2 bedroom. We are currently in the market to rent a new house now and meeting with a leasing agent at a property tonight. Fingers crossed we can come back to Stateline because we never had to worry. We paid our rent easily through their portal and whenever we had a maintenance request, they got right on it. They always called to set up a maintenance time with us knowing I worked from home and I truly appreciated that! I see that there are quite a few bad reviews and for my family, we had nothing but a great experience with them. Don't always listen to what the internet tells you, there are 3 sides to every story.