I had Grieders put in a new patio for me... I told the developer what I wanted... "I wanted to be able to fit a firepit, a 6 person patio table, and a grill"... he drew me a design and said "this would fit that stuff", I paid over $5000 for this. After it is finished it looked big while it was empty, I could not fit even a 4 person patio table and a fire pit on this thing without being way over crowded. He tells me "you agreed to this"... I guess I was naive to trust a "professional" with this task, if he told me it was enough room I believed him, after all he does this for living and I don't... I later asked him to come give me some quotes to enlarge it, he came out and measured and NEVER got back to me.... I have tried contacting and leaving messages for him numerous times, not even a return phone call. Now only two years later some of the stones are sinking in, leading me to believe the ground below was not packed correctly. I have called and left messages and they never return my call. I worked with Dale P. I cant believe there isn't some kind of protection from companies like this. read more

Landscaping services have always been pretty good with Grieder. Their billing department and office staff leave a lot to be desired. If you go with them, demand itemized paperwork that show all services completed, paid for or outstanding balances. The system they use now works to their advantage. Not the customers. read more

We ordered 8 yards of dark mulch from them and had it spread extra thick so it would last longer. In less than three months it is completely faded and bleached out. We called to ask them about it and were told nothing was wrong with it and they would do nothing about it. My neighbor laid mulch from Walmart that out performed their "good stuff". read more

Very impressed with the customer service here in the garden area. I needed flowers and the lady took the cart asked what i needed and went and got them. She gave me suggestions with what goes best with the flowers i picked out and also helped with how many to approximately get. If there was a bad flower in the group she would remove it and replace it with a better one. She answered all questions i had with a smile on her face. Because of her i will definitely be back! read more

Grieder landscapping did a wonderful job installing pavers on our patio. The crew, supervised by Kassandra Ryerson, were very experienced and hard working. All of the workers were courteous and motivated to make sure the steps and patio met our specifications. Kassandra kept us informed about all the details. As an added bonus, the price was even less than the quote we received from a competitor. read more

Had Greider's build a patio and additional hardscape. I asked if maybe we needed some drain tile to better drain a spot in the backyard. No, Mike H said, my grader is really good. That's my first requirement, I said - keep water away from the foundation. No problem, we'll handle it, I was told. $25,000 and 4 months later - spring of ''15 - we had a bigger puddle than ever. Hey, Mike, can you come a take a look? He did, but no action. Same in spring of '16, and now in '17 he won't even acknowledge my attempts to contact him. Now I'm looking at a $2000 fix, and you can bet it won't be Grieder's doing the work. You can also bet I'm sharing my Grieder experience with anyone who will listen. read more

I agree with Daryl H. We are absolutely disappointed with the overall service. We used their services to do brick, edging, and rock, shrubs and plants, and all the sod on our new construction home. We went with them because that is who our builder contracts with, so being new to the area we didn't know any better. We made changes, designed our own landscape, and payed the difference directly to Grieders. We were pleased with the rock and brick work as they did it exactly as we designed it. Lance did a quality job paying attention to detail. That is were the good stuff ends. When they put the plants in, they mistakenly put in two knock- out roses instead of spireas. Then, they were missing three blue hosta that they apparently ran off. The Japanese maple was not centered in the area it was supposed to be. We discussed with them these problems and said they were going to take care of it. At this point, we had paid them in Full ( big mistake on our part) because they did not care anymore. We had to wait almost two months for them to come back and this was after several emails and phone calls. When they finally did, we got one half-dead spirea (now dead) and three itsy-bitsy tiny blue hosta, and still they did not move the tree. At this point it was clear I needed to go in person and take some time off from work. I went to their office and waited for Dale to come in so we could have a conversation. He was not in, so I sat for forty minutes and the owner was in a meeting. When Dale finally came in, he said he was in a rush so he just had a couple of minutes. I said, "funny we have been waiting for two months so I am sure you can find time to talk to me".... We had a conversation back and forth and in the end I made him promise they will be here Monday first thing in the am to get things done right! .... Will see if they keep their promise. Also, like Daryl H., we asked two months ago when doing the final walk through prior to their installation, about getting a bid quote for building a patio. We have never heard back on that, and obviously we will not be working with them in anything else. Without a doubt we can and will not ever recommend Grieders for any landscape needs. However, we would highly recommend other local companies that do care more about their customers and their quality of service, such as Nate Ary with Serenity Creek Landscaping. read more

I had a similar experience as the other reviewers. I used Grieders for a landscaping project because this was the company my builder had used. At first, the customer service from their design department was reasonably good although the female designer I worked with was slow to return calls. They guys that came to do the work were pleasant and seemed competent. Like the other reviewers, the problems started once I had some need for follow-up. It took 3 weeks to finally get a return call and once I was persistent that they needed to fix the problem, the designer was rude and did not resolve the issue. I am appalled at the lack of professionalism of their design staff. Never did get the problem resolved. I have several follow-up projects and will be using other companies. read more