My family has bought and serviced many Toyotas and Lexus at this dealership for many years. The…read moreservice department when Stella was there was great. The current staff is awful. We will never deal with this dealership or service department again.

I bought a 2025 RAV 4 from Lucas McDonald at Griffins Toyota. Lucas is genuine, knowledgeable, and…read moreanswered all my questions about the vehicle. I highly recommend buying a new or used vehicle from Lucas at Griffin Toyota!

Buying experience exceeded our expectations. My wife purchased 2018 Cruze Hatchback I found for her…read moreon Internet. We drove 300+ miles to pick up. No surprises, car was ready & waiting, price was exactly as quoted & car was exactly as described by Tara. We even got a unexpected bonus; a brand new bike the store gave to each customer who purchased a car in December. Good people, I would go out of my way again to purchase another vehicle from. This dealership did exactly what they said they would do. Helene & Stuart Hershoff St. Simons Island, GA

Very poor service. Father in law bought a new Equinox and paid cash for it. It took the dealer 8…read morehours to complete this sale while they made a 90 year old man sit around in an office and wait. Then to beat it all the new tag never arrived at his home and a day before the temporary tag expired my wife called about it and Dieffenbach said 'we have your new tag here'. Dieffenbach never called to say come and pick up your tag. I've never been treated so poorly by a car dealership. Edit: 10/31/17 Dieffenbach has responded to my concerns in a positive manner and they have corrected the issues.

I wish they were my local Nissan dealership…read more Simply put, these people are the very definition of good customer service. On a recent trip to the beach for vacation, they saved my butt and probably my marriage by renting me an SUV for the week after I miscalculated with the charging times on my Nissan Leaf. They bent over backward to accommodate me and my wife and did it all with a friendly hand shake and a smile. A special thanks goes out to Billy in the service department who made sure our car was fully charged while we were away at the ocean and ready to drive when we came back to drop it off. Totally above and beyond what I expect from customer service. I cannot recommend the staff here enough, if they were closer to my home in Greensboro, I'd be going here for all my service needs. Bravo, gang!

I drove in about 100 miles to buy a pre-owned vehicle because I couldn't find a good one locally…read more(We wanted a particular vehicle with low mileage). I did all of my negotiating online and asked Heather a LOT of questions and she was very gracious despite this. I ended up with a very competitive price for my vehicle. I knew a lot about the vehicle before purchasing because I ran its VIN through all of the free checks, the government checks, and eventually paid for a full report before purchasing. That being said, I still asked them about the vehicle's service records, etc. and everything they told me was backed up by the vehicle's history, so they were very forthcoming. Even took it to a local mechanic for a once-over and they said everything looked great. Steve "Bowtie" ended up actually demoing and selling us the car and he was also very friendly and accommodating. I had two kids with me on a boring road trip to buy a boring car at a boring dealership and my little girl was losing. her. sh!t by the time we were signing our paperwork (we left our house at 10 & left the dealership at around 5:30) and everyone was pretty chill about our insane ape-child & my elevating befrazzlement. That is, except the finance lady when we finally went to sign. She was dour the entire time until we were walking out the door. I understand it was close to quittin' time and my kid was insane but it wasn't a continuation of the friendly service we'd experienced throughout the process. That's my only complaint and I'd only knock down a 1/2 star for that, but I can't do 1/2 star so I'll leave it at 5. Unlike many car dealerships, I never felt pressured into purchasing or hassled in any way.

They do lie about pricing. I went to him 3 days ago and he said 2500 down on an Acura, Toyota Camry…read moreand Ford Fusion. Now he saying 4000 down and he didn't say that about the cars. One thing I know I could never do business with liars.

I purchased a 2005 Honda Pilot on 2/15/2020 from Morgan Motors…read more The vehicle is not drivable it's sitting in my yard. The transmission is slipping vibrating and the accelerator is sticking Almost caused a pile up. Due to not being able to unstick gas petal. I've been pulled over numerous times due to no tags (30 day temporary tag was not secured when we purchased it) and not legally able to get the tags for it. The Tag office called and spoke to Tony in reference to tag and was told that it would be done on that day it wasn't. Went to another tag office to see if it was done had not been done yet. I need to travel to my medical appointments and this vehicle is not safe. It's not legal to drive Cancelled Insurance they need to come get this piece of

Very easy, good prices , reliable cars, trustworthy people overall a great place to buy, trade, or…read moresell a vehicle.

I have to say this is the best place to buy a vehicle. definitely a pleasure doing business with…read morethem. They had me financed and driving the same day! I will recommend them for low prices on a good dependable vehicle! Mark and Chris are really easy to work with and good trusting people. They also buy, sale, and. Trade. Go see them today!