I have been with Safepath for 2 years now and I can honestly say they are Great! I have not had a…read moresingle problem with this company and they continue to be high on this customers list!

I called three different times and each time they said the sales people were unavailable. I even…read moreleft my information and never received a call back. However, I'm happy to report that a sales rep did just call me back and apologized for not returning my call. He said it was no excuse for him not to call back and that he just got busy. Based on his politeness I have scheduled a consultation.

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

Matt and Kate are outstanding. I was in a bind after another installer failed to show up, and they…read morestepped in right away and installed my Frame TV perfectly. They were professional, courteous, and precise throughout the entire process. If you want the job done right at a great price, this is the team to call. Thanks so much!

Isaac Hohman was very knowledgeable and explained the different aspects of the security system in a…read moreway that made sense. He didn't try to oversell me. He assessed my facility and gave me the right equipment at the right price!

Innovative and thoughtful. Appreciated the expertise. Looked for solutions that fit what I was…read moretrying to do.

One group came and told us we needed new springs, a new motor, and possibly garage doors. Closing…read moreTime Doors came over today and gave an honest evaluation. No new to motors, no new springs...just a tension rod and some other repairs Did it for half the price and with integrity. Very few people in any industry do business like this. If you ever need anything relating to garage doors, they should be your first and only call!

From the owner: Closing Time Garage Doors provides top-quality workmanship for garage door maintenance, repairs,…read morereplacement and new installs. Call today for a quick quote!

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Did a great job! Even cleaned up afterwards. Will definitely be using their services againread more

I was a very satisfied customer for 20 years. When we moved we inherited ADT so I tried them for 2…read more1/2 years and was very displeased. Finally changed to Atkins and happy to be back in the family. They truly treat you like family. All their people are service driven. Incredibly responsive and professional. I couldn't recommend them any higher!

Well, I'm shocked to read some of the other reviews. This company has been nothing but top notch!…read more I did have two small problems with components, but they came back and replaced them. The technicians are great---they show up on time and know what they're doing. My alarm works really well---any time it goes off, the station calls me within 10 seconds to see if I need help. And the office staff, they're great! Very friendly, and helpful. I did a consult with ADT, but they hit me with a hard sell situation. I told the guy I wanted to think about it, and he accused me of wasting his time. I was astonished. Granted, he drove up from Atlanta, but I told him initially this would only be a consultation. He said he drove a long way to get to my house, and he felt like it was wasted time. I excused him promptly, slammed the door in his face, and called Atkins. I'm so glad I did. They are just wonderful from installation to service. And, they really seem to care about your peace of mind and want you to be happy with your system. I couldn't be happier with my system. Highly recommended.

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!