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    Pro Tech Multimedia Solutions

    5.0 (40 reviews)
    Closed 9:00 am - 5:30 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Pro Tech Multimedia Solutions

    Home automation repair

    Home theater installation

    Component automation

    3 More Services

    Security system installation

    Security system repair

    TV mounting

    Pro Tech Multimedia Solutions Photos

    Recommended Reviews - Pro Tech Multimedia Solutions

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    Reviews With Photos

    Ring camera.
    Monticah H.

    PRO TECH MULTIMEDIA SOLUTIONS did excellent work!! Came on time, mounted my ring camera up within 30 minutes and he was done!! I will definitely use this company in the near future!! No wires are shown etc, if you want cameras installed professionally, go with PRO TECH MULTIMEDIA SOLUTIONS!!!

    I needed a 70" tv install.  Marcus was very responsive, upfront w pricing and his service and knowledge were excellent.

    Marcus is very knowledgeable, punctual and provided excellent value. I needed a taking down of old tv and installing a 70" rather large Samsung. It was on a stacked stone fireplace making it little tricky. Marcus was patient and didn't try to cut corners and did a fabulous job. I'll use his services for all my future projects.

    85 inch TV

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    10 months ago

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    9 months ago

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    2 years ago

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    2 years ago

    Great service, helped when no one else could fix the problem. Diligent, professional, and knowledgeable. Definitely recommend.

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    3 years ago

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    4 years ago

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    4 years ago

    Business owner information

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    Marcus C.

    Thank you so much!!!

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Timely and professional installation of new wall mounted television and two new receivers

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    5 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    Marcus C.

    Thank you!!

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    4 years ago

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    3 years ago

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    5 years ago

    Marcus was great! He did a fantastic job, communicated well, and was really nice! Would highly recommend

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    5 years ago

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    4 years ago

    Installed our security cameras the same day we called. They work perfectly weeks after he completed the job.

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    6 years ago

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    6 years ago

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    5 years ago

    Outstanding work! Would recommend to anyone easily and will use again if we ever have a need to mount a new TV again. Great prices as well.

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    5 years ago

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    Marcus C.

    Thank you

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    5 years ago

    The owner of this company really listens to what you want and delivers!! First class service!!

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    6 years ago

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    Ask the Community - Pro Tech Multimedia Solutions

    Review Highlights - Pro Tech Multimedia Solutions

    Marcus was able to hide the speaker wire inside my wall even though I have a pretty complex situation here.

    Mentioned in 29 reviews

    Read more highlights

    Vivint

    Vivint

    (83 reviews)

    I never answer the door for strangers but the Vivint salesman called me by name and said my…read moreneighbor sent him. Lies! With a 1.06 BBB rating, Vivint Smart Home is well-known for employing a large commission based door to door sales and high pressure, deceptive tactics. Monty, the marketing manager with an incredible offer, started off friendly enough. Then came the invasive questions. "What do you do? How many smart devices do you have? Who's your alarm company? How much do you pay? It's wireless? The WiFi could go down. It's wired? Someone could cut the phone line.. We have smart thermostats." I have 2. "Vivint is compatible!" Monty pulled out his fancy iPad which showed pics of him smiling with families, impressive flood lights that follow intruders, garage door openers, cameras, large HD screens. Everything but the cost. When I said I'd prefer to read the reviews first Monty pulled up the Forbes rating. All the while, he kept trying to come inside so we could "talk." After about 25 minutes of upsell attempts, he ball-parked an $80 monthly quote. I asked for a card. "It's virtual." Monty wouldn't email me or leave info so I could have time to decide. Finally, I gave him a fake phone # to get him to leave! Vivint has settled multiple lawsuits. Impersonating salespeople steal personal info from consumers to apply for fraudulent loans to increase their commission. Bad credit? Reps find someone with a similar name and run their credit or add a cosigner without consent. Then the cosigner is contacted by a Vivint debt collector! Vivint paid millions for tricking customers into signing high-priced, multi-year contracts that were impossible to cancel. Vivint charges more than the contract says, sells faulty equipment, won't produce receipts, renews contracts without consent, misinforms customers about their cancellation policy and charges customers after they cancel. If a Vivint rep comes knocking, do not answer or give out any information. Buyer beware!!!

    Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

    Ackerman Security

    Ackerman Security

    (661 reviews)

    I received impeccable customer service and the technician was extremely professional…read more Thank you

    I was an Ackerman customer for about 8 years until my account was sold to ADT without my knowledge…read more I have been using ADT for about 2 years. In early December 2025, I noticed Ackerman Security was back in business; I said okay, let me call them to re-established home security services with them. A home appointment was scheduled, and the woman sales rep for Ackerman came to my home. We talked and reviewed the work that were needed to convert my home security services from ADT to Ackerman. We discussed the amount and monthly payments for Ackerman Security services. To establish services, I was going to finance the equipment charges to a finance partner company for Ackerman. I gave the Ackerman rep my personal information (e.g. Social Security number, address, phone numbers, and other information to establish security services.) The Ackerman rep never follow up with me. When I called her, she gave me an excuse saying it is a technical issue, management is reviewing your information, or some off the wall excuse. I got tired of waiting, and I utilized ADT security. I paid more money with ADT; however, I have a peace of mind. If Ackerman Security didn't want my business, I wish the rep would have said something; and she didn't. Very sad business practice; and I am glad that I am not returning to Ackerman as a customer.

    NorthStar Security

    NorthStar Security

    (12 reviews)

    When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

    I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

    Cool Geekz

    Cool Geekz

    (122 reviews)

    I had a connectivity issue, my smart tv, surround sound and receiver were not syncing for some…read morereason. It was at the point where I was using 3 different remotes to control everything. David is excellent! Arrived on time, diagnosed my connectivity issues and explained everything in layman's terms, not geek speak. Did not sell me extra equipment, used exactly what I had to fix my problem. Nothing short of professional outstanding service.

    Great guy. I had a couple of issues that I would expect someone with so much pride in his work to…read morehave handled differently. First: he accidentally broke an exterior light in 2 places but didn't tell me. I noticed it when I was looking at the fixture, which was completely smashed on two sides. I sent him a photo and he said he must have hit it with his ladder and offered to replace it. That's pretty difficult to miss hitting, but whatever. I asked if I could pay him to install another light that was broken on my front porch, of course I would pay for that. I ordered the light based off the part number. Partially my fault for not taking it out of the box to inspect it, but I had to leave the house and he installed the light. When I returned home I noticed the light was 2 times smaller than the other 2. I mean, wouldn't a professional ask a customer "did you notice the size difference", especially because it's so noticeable, before installing the light? My usual electrician certainly would have because it's his name and company reputation and he doesn't want something to look bad or be incorrect without reconfirming with me. Now I have to pay my usual electrician to uninstall the smaller light fixture and pay to have the correct size installed. I take responsibility on part of the issue m, but I expect more from people who take pride in their work and this issue impacted my overall satisfaction. Good job installing my Ring system. I've had a few issues with sensors installed incorrectly that I have been fixing myself. I won't use him again but I would recommend him, just double check his work before he leaves and don't expect any "extra effort" on his part. Definitely knows how to install the cameras and door locks and set up the Nest system. Zero issues there. Worked quickly and pleasant to work with. Trustworthy to leave alone in my house (which I'm usually weird about). So still impressed by him and most of the work he did for me.

    Pro Tech Multimedia Solutions - securitysystems - Updated May 2026

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