Pro Tech Multimedia Solutions

(290 reviews)

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Did a great job! Even cleaned up afterwards. Will definitely be using their services againread more

Hangman Services

(15 reviews)

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

The service as great! They were on time and answered all my questions. The price I was quoted was…read morethe price I paid. I will be calling again and referring them

Vivint

1.3

(87 reviews)

Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

I had a disappointing experience with the Vivint sales representative Eli Reid. Before I signed the…read moreagreement, he was very attentive, responsive, and made it seem like he would be available to help if I had any issues. After I signed, that completely changed. The installation was never completed. The technician came out once but couldn't finish the installation and returned a few days later. When he came back, I told him I no longer wanted to move forward with the service. I was told I would have to pay an additional $100 to cancel on top of the $35 I had already paid, even though the system had never been fully installed. When I later spoke with a customer service, I learned that there was a way to properly cancel my service and that my sales rep (Eli Reid) could assist with that within minutes. When I contacted Eli to provide me with what was needed to cancel, he said "Sure! I'm working right now, but I will take care of it when I get a moment." Afterwards, Eli text me and literally said, "She's just going to have to keep it." Very unprofessional and not at all assisting. I guess he's no longer willing to help. I understand that companies have contracts and cancellation policies, but I expect honesty throughout the sales process. If promises are made before a sale, they should still matter afterward. I hope Vivint provides better training and accountability so future customers receive accurate information from the beginning. All in all, if a gentleman by the name Eli Reid (I.D. 609711) comes by your home, ask for a better sales rep.

Alamassee Protection

4.3

Very annoyed that we bring an issue with cameras he installed no longer working due to a…read morethunderstorm and he didn't use a sense of urgency to try to fix, replace, or even troubleshoot the issue. One camera before the storm kept missing up and was not fixed. This is why we don't use people on Thumbtack! Thank goodness I have a family member that is a cop and good with cameras that can try to assist and give us next steps on what to do regarding this situation. Smh. These cameras are supposedly life time warranty but we'll rather pay for better service and new cameras!! Disregard the green checked boxes around "Service requested", "Quality", and "Value" because I did not select those to be checked!!

I used Alamassee Protection to install a wired ring camera. Great service, responsiveness, and…read moreaffordability. Definitely recommend.

Ackerman Security

1.9

(664 reviews)

SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

Do NOT switch back to Ackerman. Ackerman used to be a…read moretrustworthy company, but that changed after the owner passed away. When the company changed ownership, my account was sold to ADT without my knowledge. I only found out when I started receiving bills from a different company. When I contacted ADT (my "new company") to ask what was going on, the explanations were vague. Eventually, I received an email saying Ackerman was still operating and encouraging me to switch back. Because I'd had several issues with ADT in the past, I decided to return to Ackerman. Terrible mistake. Basically Ackerman sold my account and then convinced me to buy it back. The representative that came to my home, Natalie, told me I needed a new control panel and other replacement equipment, to the tune of around $1,000. I was also advised not to cancel ADT until an Ackerman tech came out to activate my service, which meant I had to pay both companies for the same month. On top of that, Ackerman charged me two weeks before my service agreement was even scheduled to begin. It's been several months and Natalie (who was supposed to be my point person for Ackerman) will not reposed to me inquires. Based on my experience, if your account has already been transferred to ADT, I would recommend staying put. For me, it wasn't worth the extra cost or frustration.

EMC Security

3.2

(52 reviews)

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!

NorthStar Security

4.0

(12 reviews)

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

Cool Geekz

(126 reviews)

So I contacted cool geeks after we vetted a few other TV installation companies and we are so happy…read morewe went went Cool Geeks. Not only are they professional, but they work quickly. He left no mess, kept in contact with me prior to installation day, and kept my fiance and I laughing the entire time! The prices are very affordable and he explained all additional add-ons (like a new wall mount and a credit card surge charge) so there were no surprises. I highly recommend this company and can't wait to use them again when we move into our new home.

I had a connectivity issue, my smart tv, surround sound and receiver were not syncing for some…read morereason. It was at the point where I was using 3 different remotes to control everything. David is excellent! Arrived on time, diagnosed my connectivity issues and explained everything in layman's terms, not geek speak. Did not sell me extra equipment, used exactly what I had to fix my problem. Nothing short of professional outstanding service.

Unlockit Locksmith & Security

(41 reviews)

Excellent service. Jose cut and programmed a spare key for my car. He was very efficient and detail…read moreoriented. I appreciated the extra effort he put in to make sure everything worked properly.

fast, superb communication and efficient. literally everything you'd want in semi-urgent situations…read moreyou will get with Tracy, Matt & John at Unlockit. I was on-deadline to get a mailbox re-keyed in time for my tenant to go out of town, and Unlockit did not disappoint. Although they promised next-day service and couldn't deliver due to other appointments going long, I was informed ALL along the way and they got out the day following. fantastic service always need to be backed up with reliable, clear communication and we got that in spades. if you're having a key/lock emergency, Unlockit should be your choice!

McCauley Electrical Services

Despite his busy schedule, Patrick McCauley squeezed me in on a Friday afternoon before a holiday…read moreweekend to install a new dining room light fixture at our house. He was incredibly prompt, arrived just on time, maybe even a few minutes earlier than expected. He provided a courtesy text message to let me know that he's on his way. The ceiling light fixture took about one hour, and he was very thorough in his measurements which I appreciated. Even though I was his last appointment on a Friday afternoon, he took his time to make sure everything looked great. I used Yelp and NextDoor to ask around for quotes from electricians in the area. McCauley Electric prices were right in the middle of the pack for a light fixture install, but much more competitive and attractive than some of the more popular electrician companies in the area. I was really hesitant with some of the lower quotes I received as their online reviews were poor. Overall, we are so pleased with the service we received -- the workmanship quality, timeliness, and the level of communication.

I can highly recommend McCauley Electrical Service…read more I emailed a number of electricians for quotes, and from the first email back from Patrick the whole service from start to finish was highly professional and delivered with integrity. Patrick showed up when he said he would, he did exactly what he said he would do, and was on time and on budget. If you're looking for a high-quality electrician, then you've found just that with McCauley Electrical Service.

Reliable Locksmith

(122 reviews)

So professional and responsive! They had very reasonable pricing and great follow through. I would…read moredefinitely recommend them!

My husband called yesterday to schedule an appointment, and Bo was able to come this morning. He…read morewas prompt, professional, and efficient. The service was worth the price. He provided excellent customer service and made us two keys for our front door in less than 15 minutes. If you're looking for a reliable locksmith, I highly recommend this company!

Smart TV Installation of Atlanta

(290 reviews)

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Did a great job! Even cleaned up afterwards. Will definitely be using their services againread more

Top Locksmith

4.7

(81 reviews)

Bait and switch - said $95 on the phone and then tried to quote much higher prices and finally…read moreresigned to do it at the quoted price. Not actually a locksmith though, just a guy with a drill? The only option he gave to open my shed was drilling the lock, which is built in and broke my shed.

Itay re-keyed my lock in less than 5 minutes and did it for the quoted price. Great work!read more

NorthStar Security

4.0

(12 reviews)

When a company tells you it will take 24 hrs to get back to you regarding your inquiry on…read moreestablishing a new service, that is an indicator you are already not a priority. Thanks, NorthStar, for making my decision that much easier to go with your competitor. UPDATE: So, does that mean you didn't bother reading my response to you (see screen shot of image I just uploaded from my reply immediately back to you). Again, you have proved my point. Maybe your reps are tied up bc they're in the phone trying to respond to all the negative customer service reviews, like mine. It took you *2 weeks* to respond and accuse me of "not responding" to you when I did so within hours. Nice. Second Update: I see Martha has retracted her comment to me on my review (hence what my first Update spoke to....now it doesn't make sense, but you get the picture of what happened). More proof this company doesn't "have it together." I strongly encourage those looking for a security system to look elsewhere, or at least do your research before committing to North Star. This company has given me the run-around and I'm not even a customer! There are many other companies that value your time and business more than North Star. I am a perfect example.

I'm writing this on a day that my neighborhood just went nuts because we had some door-to-door…read moresupposed alarm company sales people going around. I called NorthStar, my security company, to see if they'd ever heard of these guys and they told me that "reputable firms don't go door to door." That reminded me that I was overdue for writing them a review. My husband and I (well, my husband mostly), interviewed four or five firms before selecting this one. Their installers are also their sales guys. In other words, these are people who know their stuff. Nobody tried to sell us something we didn't need. The guy who came out - and followed us through some installation difficulties (way our house was built, not NorthStar's fault) - his name is Gary. He is friendly and SUPER knowledgeable. He explained things and then explained them again and gave my engineer-husband all the detail he wanted. But when I had a question and DIDN'T want the detail - he boiled it down for me. Their pricing was similar to other firms we talked with. Pay for the equipment and have lower monthly monitoring, or do a 3-yr contract with higher monthly monitoring and lower/no equipment costs. They give you several options to work with your budget. Bottom line is, they weren't significantly higher or lower than anybody else. We had our first "false alarm" the other day. Our nanny accidentally set off the alarm and while she was punching the code in downstairs, my husband was also punching it in on the keypad upstairs, which cancelled the whole thing. Kinda funny actually. The monitoring service called us WITHIN TWO MINUTES. I was glad to know they were on the ball just in case we need them for real some day. In the end, we went with this firm because they were the most knowledgeable, didn't have pushy sales people, so we felt confident we were getting the info we needed to make a good decision. Turned out to be a very good decision!

ScreenFixing

(91 reviews)

I have had to come here twice in the past year, unfortunately. FORTUNATELY these folks are all…read moreamazing at their job. On the most recent visit my screen on my Samsung S10 had broken and I was unable to see what was going on with my phone, though it was still apparently working, somewhere under that DARK AND BLANK SCREEN FROM HELL! Anyway, Heather took my replacement phone and my broken neck-twisted from the exorcism old phone and was able to transfer all my files, messages, contacts and everything over. She told me and my wife to go ahead and go grab a bite or a drink and she would have all the files from my old BETELGEUSE transferred over to the new one and would call my wife's phone when done. We went back after she called and my new phone was ready. She also let me leave the DEMONSPAWN there so she could reset it to factory setting so when I sent it back to DANTES 9TH LEVEL OF HELL it would be wiped clean. It was truly a battle of epic proportions between Heather the Screenfixing Angel vs THE DEMON FROM CELL-HELL. They even had my new screen-guard put on when I picked up my phone. Final score: Heather with Screenfixing 1 GREEN-VOMIT-SPEWING SPAWN FROM HADES 0

We needed a iphone screen fixed fast on a Saturday morning. I found ScreenFuxibg. It is a local…read morebusiness and not far from our house. They took the phone and in less than an hour and a half it was good as new. And the price was right and they were super cordial. Would use again for sure.

MarTech

(16 reviews)

Big shoutout to Marcus. He is gennuinely the best person if you have any issues with a phone…read more My Samsung S22 ultra was not turning. Firstly, he diagnosed it without any charge. Then he tried re-balling it which took him 3 hours and even after that when it didnt turn on, he tried doing it again for 3 hours without charging a penny. I am so thankful to him for helping. Cant recommend enough! The best place for any repair.

This place is awesome. Wish I got the name of the professional that helped me. My grandmother…read morepulled the cord out of her remote to her lift chair. This chair is critical for her daily mobility. Someone at Batteries Plus in Woodstock recommended MarTech for micro soldering. I took the cord and remote and it was fixed in 2 hours. My understanding of micro soldering is taking a pen point sized spot on a microchip and attaching a smaller wire. This place is awesome. Great price and super fast. 3 weeks later and the remote is still working great.

Hi-Tech

(13 reviews)

On 11/11/24 I arrived for my 11AM appointment at 10:30AM. I was immediately greeted by Kevin and…read morehe assisted me with my car repairs as he was finishing up with another customer. All I can say is Kevin & Juan NEVER FAILS!!! If you're looking for EXCEPTIONAL & OUTSTANDING quality repairs and customer service then Hi-Tech is the place to be. The customer service and the repair value are unbeatable. This is my second repair service here and both times I was very very very pleased. It was definitely the Value, Outstanding Customer Service and the quality repairs for me. Trust me, you will not be disappointed. Very much appreciated.

I visited EuroFed for a diagnostic test as my Audi Q5 entertainment display was not working. They…read morediagnosed a blown Amplifier and offered a $4500.00 repair. Upon a friend's recommendation, I contacted Hi-Tech. I spoke with Juan, who invited me to bring in the car for inspection. The next day, Juan quickly confirmed the Amplifier issue and offered to fix it immediately. In just 60 minutes, Juan resolved the problem, and the repair cost was only $400.00. Juan is the best out there if your car has electrical problems. I have a new friend.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

8 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Federico H.

0

1

0

6 years ago

Pro Tech was very professional, offered a competitive price and quick install. They installed low voltage cable and ethernet into my new home during the rough-in stage. I called them on a Monday and explained I needed 5 rooms, two living spaces wired for cable and ethernet ports by Thursday and ready for inspection. Not only was it completed by Wednesday I also passed the city of Brookhaven inspection!!! read more

Cameron Bradberry ..

0

1

0

3 years ago

Fantastic service. Marcus was quick, highly responsive, instructive, and was able to come out the same day I called. His price was fair, and he fixed what the Xfinity technician didn't bother to fix when setting up the internet. Super painless experience, and a nice guy to talk to. read more

Stephen J.

0

1

0

1 year ago

Marcus at Protech Media solutions was incredible to work with. They are incredibly responsive, knowledgeable and professional. They installed a complete camera security system in my home and I will have them back to do more media work in the future. read more

Jahlisa G.

0

2

0

6 years ago

I must say, I did not know a thing about installing a security system. Rest assured, Marcus was able to help me feel secure in my home. His work is very neat & precise, a true expert. I highly recommend! Thank you Pro Tech!! read more

William G.

0

1

0

3 years ago

Great team! Helpful, prompt, responsive, and very tech-savvy. Will customize solutions to meet your needs.

Eddie R.

0

6

0

9 months ago

Zero response 3 weeks after requesting a quote through Yelp and no one picks up the phone.

Ernie D.

0

1

0

3 years ago

Great job. He fixed our surround sound and went outside and fixed our landscape lights.

Jeffrey M.

78

10

0

3 years ago

Great service! Prompt and knowledgeable.

Pro Tech Multimedia Solutions - securitysystems - Updated August 2026

People found Pro Tech Multimedia Solutions by searching for…

People who viewed Pro Tech Multimedia Solutions also viewed

TV installation of Atlanta

(28 reviews)

Daniel is the man! Fantastic experience. The team was in and out pretty quickly. The mounted TV…read morelooks great and it was a tremendous value. The suggestions they had were incredibly helpful. Whenever I need another TV mounted I know who I'm reaching out to!

I highly recommend Daniel. Originally he came out to mount TVs and set my stereo equipment up. He…read moredid a really nice job. He's since been back multiple times hanging art, blinds and multiple other things. He's always on time, works quickly and always cleans up!! Highly recommend.

Smart TV Installation of Atlanta

(290 reviews)

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Did a great job! Even cleaned up afterwards. Will definitely be using their services againread more

Hangman Services

(15 reviews)

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

The service as great! They were on time and answered all my questions. The price I was quoted was…read morethe price I paid. I will be calling again and referring them

MKE Multimedia Installation

(2 reviews)

Mike was great! Professional, prompt, and worked to find a solution to mount and wire the TV and…read moresound bar our atypical wall set up. We set a web appointment and he responded 1st thing. He cleaned up after himself and left our home looking better then how he found it! Top notch communication; quality workmanship; dedication to making sure it was done right! Thanks Mike! Will definitely use again!

Mike was super friendly and clean ! He finished the job in a timely manner. Very fair pricing and…read moreI'll definitely will use him again. He hung my tv and added led lights.

SafePath Security

4.7

(7 reviews)

I have been with Safepath for 2 years now and I can honestly say they are Great! I have not had a…read moresingle problem with this company and they continue to be high on this customers list!

I called three different times and each time they said the sales people were unavailable. I even…read moreleft my information and never received a call back. However, I'm happy to report that a sales rep did just call me back and apologized for not returning my call. He said it was no excuse for him not to call back and that he just got busy. Based on his politeness I have scheduled a consultation.

RMS Installs

4.1

(34 reviews)

I had a solid, positive experience with RMS. They were quick to respond to the initial request…read more(far exceeding competitors response times). They conducted a thorough eval of the need, asking questions and ensuring they understood. Although the pricing was higher than competitors, their responsiveness, knowledge, and professionalism won the day. Their installation work was of high quality, they cleaned up after themselves, and they got after it until it was done. Definitely would use them again and recommend them for home networking / cabling needs.

Chris Collins did a remarkable job on my two television installations. He is quick and very…read moreefficient at handling unique situations and ensuring everything works properly. He is a very friendly technician and has a great sense of humor. I recommend RMS Installs 100% and, in particular, Chris Collins.

GHT Group

4.3

(11 reviews)

Filled out an inquiry form on their site to install outdoor speaker system around the pool and got…read morea call from Cooper the next day that he could come out to give an estimate. Recommended an alternate product that was superior to what we wanted. Install guys were great and done in less than 3 hours. Also showed us how to use everything and answered all of our questions. And we absolutely love the sound system! Hands down would use them again and we recommend them to everyone who loves our system.

I have been dealing with GHT for a couple of years now. This time I had the pleasure of working…read morewith Travis. We were wanting to upgrade our projector from a JVC NX7 to the new JVC NZ900. Travis told me they were so new we had to order it to get in line for them so he did. After a month or so the projector came in ahead of schedule. This upgrade was also for all the gaming I do in my theater room so this projector could do 4k 120HZ which was something my last projector could not do. Travis sent Rafeal over to install the projector and some fancy switch and we had to get new HDMI cables that could carry 4k 120 HZ. Well the switch would not do what was advertised they tried for a long time to get the switch to do the 120 but it would not. They came out a second time this time with Rafeal and Chris they worked a long time making calls and looking stuff up to figure out what the problem was. The kept me informed of the plan to fix it which involved putting a new board in my receiver and ditching the fancy switch. So the third time they came out again always on time if not a little early. They got it working in no time with the proper piece they needed. We cannot stress enough how pleasant it was working with Travis, Rafeal, and Chris. I strongly suggest using GHT it is a local owned company and they do amazing work if you are interested in High end stuff. I used to try and save money and use the big box places but they just do not have the skills nor the equipment that GHT can get a hold of. They are super knowledgeable you will not regret using them.

Precise Installations

4.6

(14 reviews)

Very quick response time (Reached out via yelp), easy to work with and reasonable price. Super…read morefriendly and were able to mount both of my TVs in about an hour (one is 65" and one is 50"). I would definitely recommend their service!

They were extremely helpful, thorough and prompt. Knowledgeable people all around. I will…read moredefinitely refer my friends and call them again!

Express Mounting

The mounted 3 of my TV in the same day the request was made, and did the job within 90 minutes for…read moreall 3 tvs. very well done, highly recommend.

They did a great job installing my TV, hiding the wires through the wall, for a very reasonable…read moreprice. Highly recommend.

Home TheaterWorks

4.2