Transou was very responsive and all of my interactions with them were positive. John replaced an…read moreoutdoor spigot which was original to the house (50+ years) and had been leaking for a while). He also replace the on/off know with a more user friendly shut off handle. The cost was a bit pricey but everything else is these days. I would use them again.

Transou's has a renovations department that does design/ create and install! We had an emergency…read moreissue where our kitchen sink literally collapsed. We desperately called plumbers all over who said "sorry " they don't do this work. But at the last minute Transou's saved the day! Thank you Daniel Everett who worked last night and finished the job this afternoon.

I have been using Yelp's Project Bidding for services that I need done to my house and I would…read moreencourage you to use it as well. If you need a repair or installation of some kind, this gets you some results and communication with companies quickly. I bought a house in Rural Hall (north of Winston Salem) and it is not connected to city sewer and instead uses septic. Well since I was not made aware when the last time the septic tank was serviced and the average life is 3-5 years I thought it would be a good idea to get this done. I put in the request into the Project bidding and Yelp gave me four companies. Mountain View Septic came back with a response in less than five minutes and then another company in about ten minutes but wanted to talk about the job on the phone. After calling the other company and not hearing back from the other two I agreed to Mountain View's cost for the service. Christian gave me a good cost and had a 10% off on Yelp for first-time customers. We set up a time and I had to delay it due to a meeting I had scheduled. Christian was very flexible on the delay and showed up on time. After talking about the job for a few minutes Christian went about locating the septic tank and then once found, uncovered it and opened it up. According to Christian, the tanks were about 3/4 of the way full so I thought the timing of this service was great. I can imagine a nightmare of waking up in the middle of the night to backed-up toilets. The service was relatively quick and Christian was extremely informative about the septic tank and how it performs. I had no idea that much was involved in the process but he certainly did and it was good information to know about. If you need septic services I would highly recommend Mountain View Septic, although relatively new in the business, Christian was knowledgeable, friendly, flexible on the schedule, and reasonable on the costs.

Made an appointment, but never showed up, and never called. Waited an hour and left message, but…read morenever returned call. Cost a week of due diligence, and drove 64 miles because i trusted he would show up.

On time, my personal favorite. Guys were so polite and…read moreinformative about operations of a septic system. They located and pumped the septic within a hour. Charged exactly as quoted, best value around. Cleaned up and packed dirt back down.

From the owner: Family owned and operated small business. We cover all things septic from Septic installations,…read moreSeptic Inspections, Repairs, Replacements, Risers, D-boxes we can handle residential and commercial jobs-big or small. Give us a call/text or shoot us an email. Licensed and insured in North Carolina.

Great service, worked to get me in as soon as possible. The young man who came to my home was very…read moreprofessional and took care of the problem very quickly. Also very amenable when I questioned the cost. He called back to the office and checked the price for me. All in all, much better than I was expecting. Toilet is fixed and a very reasonable price. Great job!!!

Let me start with the owner and the employee sent to my house were very nice; however, after hiring…read morethem to pump my septic tank I started having problems with my septic pump alarm going off and on. They came back and checked the floaters and said the floaters were fine. I called them back again because the alarm was still coming on and off. They told me the floaters needed to be replaced and quoted me $800. My husband thought that sounded high so I asked them to stop working and called our previous septic tank company. They came out right away and we learned 2 things - 1) Straight Flush only pumped one of the 2 septic tanks and did not clean the filter when they came out to pump our septic tank and 2) the floaters did not need too be replaced. Instead we had a short in the wiring from the pump to the alarm, in our crawlspace. We had the wire repaired by an electrician and that solved the problem Had my husband not stopped the work we would have paid over $800 to fix something that was not broken and then still would have had to pay an electrician to check and fix the wires. After talking to the owner I don't think we were intentionally mislead. Instead, I believe they were just guessing at what the problem "must be" and failed to rule out a wiring issue. Plus the $800 I was originally quoted by Straight Flush to replace the floater was later determined to be way above the $350 that the other local septic tank companies would have charged to replace the floater.

I called and had an appointment within 2 days. Ali, whom I had met 3 years prior when he did my…read moreMother's septic tank, was kind, courteous, knowledgeable, and efficient. He had the job done in no time at all. I would highly recommend this company!

Eagle septic was a lifesaver, we had issue and they came out after regular business hours to clear…read moreup our septic tank issues.

From the owner: Septic tank pumping and repair. Emergency service. Backing up in house or yard. Drainfield repairs…read more Alarm and pump repairs

Aaron and Lee came out and pumped my septic tank out on Tuesday, and also showed me some things…read morethat needed attention.They were very professional and helpful. They came back out today 12/19/2024 and fixed a place on top and installed a riser . I am very pleased with their work and explaining things.The ladies at the Awsome also.I will having them do some more work soon, after the holidays. Tanks to the h whole team a have a Merry Christmas. Thank y'all , Clark Kidd

We needed to get a pump and inspection quickly in order to meet our closing requirements on a real…read moreestate sale in Nelson County. Cut-Rate was very busy, but fit us in and got the work done (and report provided) in time!! Crew was on time, professional and courteous. I highly recommend these folks!!