Wayne was his team was fast, knowledgable, and very reasonable on pricing…read more We had a pipe leak in our bathroom and their team responded quickly and with incredible customer service. I couldn't recommend them more.

I met the crew from Freedom Plumbing when we had a house fire this past December 2023…read more During the demolition to new construction phases I was extremely impressed with Wayne Montgomery, owner, and his foreman, Cody. I have a very complicated system that includes a boiler radiant heat floor system in the concrete slab powered by tankless heaters. As soon as Wayne looked it it he knew EXACTLY what needed to be done. Cody was efficient, knowledgeable, friendly, polite and just a darn good guy. They showed up when they said they would and called when they were on the way. They provided advice and also listened to my concerns. I'm a retired contractor. I know what I'm talking about. I know good work when I see it. If I can't do it myself, I'm often reluctant to hire outside help. But as I've aged (a little?!) I know I can't do it all anymore. To find a company like Freedom Plumbing is like finding a new friend. I have put them on my list of GO-TO fixers.

Find someone else. Made an appointment over the weekend to have a Mrs. Blalock call at 10 a.m. on…read moreMonday for a small non-emergency job. 10:00 Monday morning came and went, no call. I emailed her and told her to contact me when she had time. Five minutes later, she calls. Which told me she just dropped the ball. She said she could have someone come at 2:00 today. The crew would call before coming. 11:00 this morning, her crew knocks on the door. Luckily we had just returned from the doctor from a scheduled appointment. No advanced call. She gave a quote Monday of $65 just to come out. And $85 an hour. When the crew got there, the price went from $150 to $250. they told us it was $85 per man and they sent 2 men just to replumb a single bathroom sink. A one person job. After calling Mrs. Blalock to question her about it, she suddenly couldn't recall not saying it was $85 per man. And she wasn't going to adjust the price. We told her the workers could proceed, but she and her husband would never get any of our business after this. I pray for businesses that do this to people. And I feel like they Prey on me elderly and disabled. As we are. Shame on you. You will be the elderly one day too.

Tried the big boys for over a week and couldn't get anywhere. One of the BIG players laughed and…read morebasically said "why are you calling us? We're busy." Interesting. Sent The Plumber a text around 6p, heard back. Described the problem, sent a pic and he said he'd be here the next morning. They found it fast, fixed it, pointed out the next thing that was going to be a problem. Nice. Swept up, offered to mop too. This is why you look at yelp reviews, I know there's only 2 before me. But I give two thumbs up.

Had Whitaker Home Services do a painting job for me. Again, excellent service and work…read more Give these guys a call for your home needs. Very reasonably priced.

Screwed up our new French doors to the point we had to purchase new ones & claimed he had health…read moreissues. Not buying it.

A tech named Erik came out earlier this week to work on our family's system and did such a…read morephenomenal job. Our air already smelled and felt cleaner and fresher before he even left. He was here for some time as he worked meticulously, but he was professional, courteous, and an incredibly respectful young man! He included us in the process, communicating everything he was doing and why, explained the entire process knowledgably and helpfully. The weather wasn't great so the lawn was wet, but Erik literally wiped his feet every single time and even wore booties to protect our floors. He cleaned up everything prior to leaving and was even kind to our (very nosy and distracting) pets! I had to come on here and brag about him and the services, because he did just a stellar job!!! Thanks to Erik and to Jay's for superb work!!!

I've had an appointment for a week to be seen and today at 4:40 PM they finally called to tell me…read morethey would need to reschedule for the first week of June. Lousy customer service and communication. I had originally given Jay's a 5 star review after they installed a new HVAC for me, but their inability to communicate effectively and follow through has me giving them the lowest ranking available. Too bad I cannot give them zero stars. I would never recommend them again.

We were very pleased with their quick and courteous service. I was wrong about where the cover was…read moreand they had to dig about 4 ft. down. Crazy. But they were very nice about it and did a wonderful job. Charges were very reasonable for the work they did. Thank you!

From the owner: Serving North Carolina for over 50 year!…read more V & S Septic Service provides septic system installation, repair, inspecting, and cleaning services to the Mount Airy, NC area.