Incredibly rude and unreliable. I was helping a friend who did business with this firm for years…read morebut had fallen behind due to family tragedies. This firm could not have cared less or been more unhelpful. They were constantly rude and condescending in emails and when you matched their attitude they cried victim. They are massively disrespectful and think you should just take their attitude and smile. They don't answer questions and on the off chance they do are very rude. Just all around rude nasty people. I don't think they know tax law either. Probably why they don't like answering questions because they don't know the answer and if they are rude enough hope you don't notice they don't know.

I had a really unfortunate experience with the owner (Dennis himself) and one of the secretaries…read more. I went here because I needed help and told him times were tight and I needed to get caught up on a few years, but there was very little paperwork involved.. Mr dennis told me he would help me and was initially very kind, inviting me in his office. My ex girlfriend had worked there for years and she referred me. She was hoping they would help me but I later found out they mistreated her as well (while pregnant) He gave me a very reasonable quote for getting me caught up .. I explained that I had 2 uncles die of covid and we were struggling to raise money for our family. I was later informed by a secretary that I owed a large sum and it was only going to cover one year (for which there was going to be no return because it was so late.. ) It was very upsetting and I told her to tear it up and that I would have to bring my business elsewhere I would have never agreed to $2000 dollars for what would have amounted to a half hour of paper work She called me unethical and said they would do the one year for free (in a very condescending tone). She said and I quote, "we will tear up your check and to consider this one year of a return a gift from us" The disagreement was upsetting but I was relieved and grateful at the same time. I later got a bill in the mail My friend later told me that after giving these folks blood sweat and tears they pulled a similar stunt on her. I guess this is how the rich stay rich. The guy has a shiny 120 thousand dollar car out front in a very working class neighborhood where many of us are struggling to get through these hard times. I don't understand why they wouldn't have just sent me somewhere else. They offer to do the one year free, then send me a bill after all .

Got my refund for 2025 through Dimov. They are responsive to your messages, I would recommend the…read moreservice.

If I could give ZERO stars, I would…read more First of all, this address is wrong- they DO NOT have an office in Boston. Secondly, DO NOT TRUST THEM. I truly have no words for the service we got (but also I won't shut up about it bc if I can save someone else the hassle, I will). We hired a CPA this year bc of some issues with our state tax withholding due to moving across states. 1) From the get go, I felt funny about them because I knew there were certain info that would be needed (but they didn't take it even when I offered). Due to a HR mishap with my job, my state taxes were taken from NY (and not from MA). They never asked for more specific info (pay stubs for example) to rectify the taxes. I repeatedly asked the person assigned to us to reiterate the issue to us so that we knew she understood what needed to be fixed, and she couldn't. But they have such good reviews, so I should trust the right?! 2) Due to the move, my husband had two W-2's- one from NY and one from MA. We accidentally forgot to upload the NY W-2 (that's on us). BUT instead of asking for it, they counted the MA W-2 for NY as well. The outcome was that we now owe thousands in taxes due to the income being counted twice! 3) AND FOR THE CHERRY ON TOP- THEY FILED WITHOUT OUR CONSENT. The wrong version, where we owe thousands. And then didn't tell us. We only found out bc we got a letter from the IRS. And then they took their sweet time responding to us about amending, not that we trust them to even do the amendment correctly. And when we requested a refund, they refused and instead offered money off our next service- AS IF. We had to file fraud via our credit card and point out that what they did was ILLEGAL to get our money back.

This will be the 4th year my husband and I have coming to Daisy Tran office…read more Highly recommend to anyone who's looking for a reliable and efficient tax service. She is easy to work with, super knowledgeable, and made the whole process a lot less painful than I expected.

I have been working with Daisy since she first started her business. I appreciate her…read moreprofessionalism and clear guidance and availability for my annual tax return and questions. I would recommend Daisy for both personal income tax or more complex tax situations. Her rates are reasonable for typical CPAs. She speaks Vietnamese and English.

I needed a new accountant and tax preparer and after extensive reviews of CPAs, I met with Scott…read morefor an initial consultation. Shortly thereafter Scott and his protege completed my return. I am extremely pleased with the service provided.

Scott has been the cPA for our small law firm for many years, and my personal CPA for almost as…read moremany. He is thorough, easy to work with, and helps us understand idiosyncracies of taxes. we highly recommend him and his firm.

I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves…read moreout so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

I was in a situation where I hadn't done my taxes and the deadline had passed. There were changes…read moreI needed to account for, for which I had no familiarity. I put it off and missed the deadline. I went to Reliable Tax Service and they were able to help me quickly and easily. I was embarrassed that I was submitting late but they were so kind and patient with me, and put me at ease right away and completed my taxes quickly. Prices were more than reasonable, and less than the chains. I will be going here from now on.

A pleasure to work with. I hired Amenata to sort out my taxes for year which included freelancing,…read moremultiple employers and other complexity. She's very thorough and quick! I felt prioritized and easily trusted her to do great work.

You will not be disappointed working with Botus Financial Services. Amoneta is courteous,…read morecommunicates well, and gets the job done incredibly well. She took us on at the last minute and did a fantastic job!

I had a great experience working with Danya for my tax filing. She is extremely knowledgeable,…read moreprofessional, and made the entire process smooth and stress-free. She was always on time, very responsive to my questions, and took the time to explain everything clearly so I felt confident every step of the way. I really appreciated her attention to detail and the care she puts into her work. If you're looking for a reliable and trustworthy tax advisor, I highly recommend her services!

Working with Danya has been an absolute pleasure. She is incredibly knowledgeable, professional,…read moreand patient. She takes the time to explain complex tax matters in a way that's easy to understand. Her attention to detail and proactive approach gave me complete confidence that my finances were in the best hands.

I've had the opportunity to work with Dan the past 3 years for taxes and I can't recommend him…read moreenough. He is knowledgeable, professional, timely, thorough and has a streamlined, comprehensive process that's easy to complete/follow. I look forward to working with Dan for years to come.

Dan has been helping us fill our taxes for several years now and I couldn't be happier with his…read moreservices. My wife and I have had many changes in our finances over the years, making our taxes complex. Dan was still able to file everything ahead of time with no problem. He manages all documents using secure file sharing services and is always happy to jump on a call to explain the filed return or for general financial questions like energy credits. I strongly recommend him and his services.