Quality construction was hired to remodel my bathroom. Part of the bid included leveling the floor…read more Due to problems with the flooring, I hired another contractor to replace it. When they pulled it up, they found the water had been pooling because the toilet has been leaking for over 18 months. The floor had to be completely removed and replaced. They put a non slip floor covering in the kitchen that was so rough that it wore hole 8n my socks and thir answer for pouring a concrete slab near my deck was answered by using a broken paver instead. The deck is so full of rough edges that I still get splinters if I touch the handrail. If I could, I'd give them a zero rating.

From the owner: New Construction, Remodeling, Closed Cell Spray Foam Insulation, Gutters- 5" and 6";…read moreComplete start to finish-very few subs which keeps the projects moving. Quality is our specialty. We warranty our work, insured and bonded. In business since 2002. We have many repeat customers because we work with the people to meet their needs.

I would give Zero Stars if I could. Ripped off my elderly mother for over a thousand dollars and…read moredid less than one fourth of the job. She sent multiple incompetent people to install flooring, one she said afterward had been using meth. They installed hardwood flooring wrong and had to rip out THREE TIMES, wasting lots of expensive product. Her "flooring expert" even installed it backward (nailing on the groove side). Then finally she hired someone who was a decent subcontractor but told me the she didn't pay him and told me good luck getting him to finish the job. After 3 months of screwing around with her not showing up and doing the job wrong or crying to me about her stressful life, she refused to finish the job or refund my money. I would take her to small claims if I thought she would actually pay what the court orders.

From the owner: Queen of Klutter is a family owned business. We value our customers and our communities. We…read moreappreciate your business as always. We offer any kind of Residential or Commercial Clean Outs (junk & trash removal) such as Real Estate, Rentals, Banks (repo's), Construction Sites, Remodel Sites, Storage Bins, Garages, Basements, Pole Barns, Yard Debris & Trash, Estates (death from loved ones), Attic Clean Outs and much more. We do some cleaning such as windows (commercial or residential) , Power Washing (anything & everything), Clean (not included after junk removal except sweeping) after removing junk and garbage from residential or commercial jobs. We also rent our Dump Trailers on Site.

The contract I signed specifically mentioned 'reinstall new flooring.' However, after speaking with…read morethe owner, I was informed that the quote they gave was for installing new subflooring--even though they reused the same subfloor and damaged the laminate. When I expressed my dissatisfaction and shared pictures of the damage, the owner seemed to sympathize and sent me this message: 'No problem, I will fix things when I get back. Sometimes it can be confusing, but I have no issues replacing 3 pieces as seen. I think they did pretty good with the flooring that was and is older style. You he and forever can be tricky, but just lmk I can figure things out!' Despite this message, over a week has passed, and I still have no updates or plans on when they will follow through. To make matters worse, it became clear that their quotes don't guarantee your home will look better than before they start the job--a shocking realization. After leaving an honest review reflecting my experience, I finally got a response: 'Appreciate the 2 stars, even though we dominated and did everything perfect except 2 pieces of flooring. Have a blessed and safe day, but please ensure you're more accurate.' This response was not only unprofessional but dismissive of my concerns. This situation could have easily been resolved and my review improved with proper communication and follow-through, but the customer service was nonexistent. They advertise a 5-year parts and labor warranty, but based on this experience, it feels more like a 'tail light warranty'--good only until they're out of sight. Very disappointing. UPDATE: the owner responded with "Now 1 star!! Hahaha you know it shows you changing things right!! It's sad how you are, your the type that hide all the perfection thay was done, because someone chipped a piece of flooring in 1 piece and your demanding all new flooring!! Thanks for the love!! Good energy always!! God bless and stay safe" obviously this company isn't professional I never wanted a new floor I just wanted what was damaged fixed and was more than happy when they offered to come and fix the damaged pieces but after no follow up a week later left a bad review and he just spiraled from there. These guys only like you if you've got good things to say and do not know how to take constructive criticism. As for the warranty I would find work elsewhere, so many of these contractors pop in and out and with the treatment I've received I don't expect them to be in business in 5 years.

From the owner: Faith, Honesty, Integrity are what we live by here at rice construction. we put family first and we…read moretreat everyone like family, Be Blessed & Stay Safe!

My wife and I have been trying to get get R.W. Gross to respond for over six weeks. We left…read moremultiple phone messages, and we even talked to the secretary. She promised that he would return our calls within one week. However, we have not received any calls. I can only assume that he is so busy that he is not taking new clients. I would strongly recommend that if you need a surveyor, you find someone else than R.W. Gross.

From the owner: Boundary and Landread more