These ladies are truly amazing! We went to get our hair and makeup done for a wedding and loved how it turned out. They are very friendly and I highly recommend them to anyone in the Buffalo area! I will gladly be coming back again! read more

Groom Service New York - HAIR Up-Style - Hair Salons Near Me - Buffalo, New York

I'm so grateful I was able to work with Kassie and the Groom Service team for hair and makeup at my wedding! Kassie was extremely professional and communicative from start to finish -- and was very flexible when we had to postpone several times due to COVID. She took time to understand what I wanted and made it a reality. My hair and makeup stayed perfect the whole day and night (even on a crazy hot and humid day). For anyone looking for top-notch beauty expertise, I highly recommend Kassie! read more

Groom Service New York - Hair Salons Near Me - Buffalo, New York

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I'm a bit overdue, but I thought better late than never to share my thoughts! I was visiting Buffalo in December for my best friend's birthday and needed recommendations for a blow dry bar. I actually reached out to my favorite blogger who lived there, and she sent me to Groom Service! I was not disappointed. My number one positive about GS is how quick they are. We were in and out in less than forty five minutes; as someone who values my time, that meant a ton to me. The interior is very small, but so incredibly cute!! Move over leopard, it's time for zebra print to shine. Parking was easy as we did a meter on the street. As soon as you walk into the hotel lobby, you'll see the bar on the right side. Cassie was very sweet, as was the other gal who helped us out. I wish I remembered her name, but she was new and had recently graduated from school. We chatted about the city life v Buffalo and exchanged stories like old friends. I loved how personable both of them were. There was another lady working with a client for hair dying, but she didn't speak or acknowledge us. Maybe she was too busy. That's ok! Our two girls made up for it. I did a curled bottom and a small top bun; my best friend did curls. With tip and services, I think I ended up spending around 140$ for the both of us. More expensive than what I'm used to in Orange County, CA (I pay $40 at home, but $55 here), but oh well. I checked in, and forgot to cash in on the little discount. Oof. Next time, I totally will! I highly suggest stopping by; the service alone made it worth it! read more

Megan is an absolute magician with hair. For context I've heavy thick hair and she was able to wash, blow dry and style my hair in under 50minutes. Pros 1. The staff is here is so sweet 2. They even had my latte delivered from the next door 'Public Espresso'. Shout out to the coffee shop ! 3. Very professional and don't try to sell you any extra products/services 4. The hair wash chair is super comfortable Cons None, but I want to come back to get my makeup and more hair styling. Will expand on this review later. Tips 1. Get that coffee 2. Make a booking before hand 3. Also know your mind, i think it really helps the hairdresser do nice hair styling if you show them 2/3 pics of what you want read more

Kassie is the VERY best! I was so incredibly happy with my hair and makeup - both for my trial and for my wedding. Kassie was extremely professional, responsive, and down-to-earth. She made the entire experience easy and fun and she is a fantastic stylist! I've since been to Groom Service to have my brows done and look forward to getting my hair cut there soon as well. I cannot recommend Groom Service and Kassie specifically enough!! read more

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Thank you Ms Katie for handling this situation so wonderfully and fitting me in for my sons's wedding day!! I'm so proud of my home town Buffalo NY as people like you make the city the best place to visit and live!! Thank you very much and look forward to meeting you and posting photos! read more

Groom Service New York - Thank you Ashley for a great hair blow dry! - Hair Salons Near Me - Buffalo, New York

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Although I never expected it the business did reach out and also issued me a full refund. Great customer service! Thank you so much

Booked a dry style 2 weeks in advance. Confirmed the appointment 3 days in advance. Called the day of my appointment at 12:30 asking if I could push back my appointment from 3 to 4 but if not, it was fine. Only to get a call back TWO HOURS BEFORE my appointment saying it had to be cancelled. Was told by the woman who was to do my hair that she had surgery. I'm sorry about that, but I should have been informed WELL before as you clearly are not currently in the hospital, and are able to make calls. I was offered a gift card. The blow out was for Maternity Pictures. To me this is unacceptable, as I wonder if they were ever going to even tell me had I not called. I'm about to be a new mom. When will I need a blow out again. Not any time soon that's for sure. So, so, beyond upset. The picture below shows the timeline if you click. I was emailed at 1:18 showing it was cancelled, for a 3pm appointment. Mistakes happen, but for this 8 month pregnant mom that just wanted to look beautiful for her lifelong maternity pictures after being quarantined for 4 months, sorry isn't enough. Furthermore due to the lack of time- no other salons could get me in. read more

Groom Service New York - Proof! - Hair Salons Near Me - Buffalo, New York

The ladies at Groom Service Beauty & Dry Bar were amazing!!! My friend and I booked our appointments at the last minute as we were in town for a wedding and decided we wanted to get our hair done. I didn't catch the name of my friend's stylist, but I can say that her 'do looked super cute for the event. Katie fixed me up with loose curly waves on my normally super straight bob hair cut and they lasted through an entire night of dancing. Plus, all their products smell fantastic. Seriously best blow out I've ever had. Now... how do I get her to relocate to Atlanta??? Thanks Katie! read more

Tiffany did an amazing job with my makeup! She was a great listener and worked hard to give me exactly what I was looking for. She made me look like a beautiful version of myself. read more

I booked an appointment online with anyone available for dry styling just prior to an evening wedding. This was my first time in Buffalo, so I was going based on Yelp reviews alone. Katie styled my hair, trying to ensure the roots were lifted and the waves would hold. I couldn't have been happier -- her work was amazing! My hair held through the evening and looked gorgeous, even with rain and dancing. Was super happy with Katie's skills. :) read more

How can you not love a beauty membership package?! Groom service offers monthly memberships where you can get 2-4 services (pending package you choose) every month. It's like an automated Treat Yourself. I LOVE IT. The team here is fab - and I always love coming in. read more

Between having a very demanding corporate job, a partner who works overnights, 2 young kids, and a natural tendency not to take care of myself, I never spend time pampering myself. Last weekend I had my hair and makeup done at Groom Service Last weekend for my sister's wedding. I haven't felt that pretty in years. My hair had a sophisticated side braid - something I've wanted to do but haven't attempted. My makeup was done by Tiffany who, even though she's still in school, did my makeup better than most professionals. My makeup was glamorous but not distracting. I'm so grateful for Katie and her staff. For a night I felt like a woman (and a mom) instead of only a mom. Katie oversaw the entire process. The staff were professional, efficient, friendly, and very talented. I will be coming back when I'm back in Buffalo for other events. I recommend others do the same. read more

I have been here three times for blowouts, and once for a gel manicure. They do an excellent job and are super attentive to their customers. I am very impressed with their customer service model and skill. While I have not had my hair or makeup done for a wedding, I have seen some of their wedding work and it is beautiful. My hair is naturally curly, and can blow out nicely, but only under precise technique, from my experience. When I get an amazing blowout I'm always so impressed by the stylist because I know my hair is not the easiest. Kassie, in particular is a hair wizard. I highly recommend getting a blowout from her! She works the blow dryer like a ninja and finishes everything off to look soft and voluminous. They use really great hair products that smell fantastic and are quite down to earth. Definitely give them a try for a special event or night out! read more

I love this salon. Katie is a true artist! Up until coming here, I was getting highlights (at pretty pricey salons in NYC) that were killing my fine hair, making it frizzy and dry. Katie coaxed me into giving color highlights a try a year ago, and my hair today is strong and healthy. Her cuts are amazing too - my hair has body and bounce that I didn't know was possible with straight hair! I cannot recommend Groom enough. read more

A tucked away gem in the hotel Lafayette, cozy and chic, it's a must try for anyone looking to pamper themselves for their wedding or just a night out. I hired Katie and her team for my wedding. I knew they did beautiful work because I noticed their hair and make up stylings at a friends wedding that prior summer. It was all easy, emailing back and forth. The hard part was organizing 14 women the day of my wedding, but we pulled it off. The make up and hair trial is a must. I have a lot of hair, and they were very patient working with me. I went back three times because I was so unsure of what style would look best. On the big day l, I ended up go with my natural look, a blow out, to which I will testify that Cassie does the BEST blow out in the city, hands down. Katie is an absolute genius with the make up, and we ended up adding two more women's make up that day. Everyone's hair and make up looked flawless. I have returned many times for hair and makeup. Thank you Groom Service ! read more

Groom Service New York - Hair Salons Near Me - Buffalo, New York

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I had the most amazing experience at Groom Service- Katie and the team are absolutely fabulous! I walked out of the salon literally looking- and feeling- the best I have ever! (Better than my bridal makeup and styling!) I got the full treatment from Groom Service including a Blow Out (which also included a wash, and 2 conditioning treatments of Kevin Murphy products which was a huge perk particularly given the hotel did not provide any shampoo or usable travel toiletries). The blow out and styling was amazing- my very flat and straight hair that never holds a curl, had volumes, curls/wave even the next day. I had a gemstone facial which I have never had before and it was so reviving to my skin as well as somehow got rid of my headache. Katie followed with my makeup which I have never seen my skin look so good. She walked me through the whole process with a mirror showing me how I could apply and do conturing myself and really listened to what I wanted- which was a natural look but flawless skin. I was so happy at the end- I didn't think I could look that good! Plus I got introduced to new brands I had not heard about but worked amazing on my skin. They didn't push at all to buy the products but since I wanted them and was traveling they shipped them home for free (also got tea and champagne on the house!) Full disclosure: My good friend Myriah is co-owner of Groom Service but this is completely honest feedback of my experience with Groom and the beauty team! I was shocked how amazing the treatment and services were- above New York City standards! It was worthy of my first yelp review ;) read more

My hair looked so terrible I left crying. I should have known to find another location when I could not get a response via email. However, I figured I would just make life easy and use the online booking system to book the hair for myself, sister-in-law and mother for my wedding. When we showed up we were given a cold good morning. I was later told they don't typically open as early as I had booked, nor could they do all 3 as they only have 2 people on staff on Sunday's. This frustration with the booking error should have been addressed with their webmaster not their customer. I came in with a photo of my style to make it as easy as possible. It quickly became apparent the stylist could not do the small waterfall braid I wanted so I compromised to a simpler braid. However, I was shocked at the inability to curl my naturally curly hair. I have hair that turns to ringlets for even the most amateur of stylists. In under 30 minutes the curls had fallen stick straight. Even after the stylist attempted to curl my hair again I still had to leave and go to CVS around the corner to buy a curling iron so my friend could redo my hair and my mother's hair entirely in my hotel room. To add insult to injury Katie then uncharged us because I was a bride. My simple waterfall braid and curls (which were both falling out before we even left) cost more than an updo! Avoid this place for any hairdo that matters! read more

Katie did an amazing job on my up-dos! I had her do several hair styles trying to find the perfect style for my wedding day. She did an amazing job on all of them. She came in on two Sunday's for me, and did last minute hair appointments to accommodate my schedule and needs. She was very nice, made me feel comfortable, and did great work. I'd definitely use her again. Her salon was always clean, and she came to my hotel room in Hotel @ Lafayette so I didn't need to worry about coming down for my hair on my wedding day. I'd recommend her any day! read more

Very pretty, convenient hair, nails and makeup shop that seems to cater primarily to the wedding/event crowd. My 81 yo mother had a blowout and style that was very nicely done. I had gel manicure by the nicest technician, who patiently removed my old gel so as not to harm my nails. The actual polish application was somewhat outside the lines, though. read more

Once upon a time, a Buffalo, NY native went against her better judgement and decided to have her wedding at the end of November. Although she was nervous about the potentially snowy weather, she figured "how bad could it be" and threw caution to the wind. That girl is me. My wedding took place in the midst of the 2014 Snowvember storm. Chances are you've probably heard of it! To say that this storm screwed up my careful planning would be an understatement. In sum, everything was f_cked. However, the important part of this story is that our friends, family, and vendors are all amazing people and we ended up having the most incredible and memorable day in spite of the insane-o storm. Why am I blabbering on about this in what's supposed to be a review for Groom Services Beauty Bar? ...Because this business pretty much saved my wedding! When my makeup artist was snowed in, Katie Ambrose, the mastermind behind Groom Services, was recommended to me and I contacted her in a frenzy the day before my wedding. Thankfully, this sweet angel sent from the heavens was able to step in and do my makeup, as well as my mother-in-law's, aunt's and mom's, at the very last minute. Initially, I was nervous to have a different makeup artist because I already had a trial and a plan with my original makeup artist. However, after looking through the Groom Services website and Facebook page, I knew I'd be in good hands. Katie has worked on countless brides and many celebrities throughout her career as a makeup artist. Not only is her portfolio very impressive, she's also incredibly kind and genuine. Even though there was technically a travel ban throughout all of Erie County, she still made her way from The Hotel Lafayette (where Groom Services is located) to the Statler the morning of my wedding. While my family, bridesmaids and I were all running around like chickens with our heads cut off, she calmly set up her makeup station and got right to work. Katie truly is an artist. The makeup that she did for my mother-in-law, aunt and mom was so beautiful. Because of the stress of the storm, none of them slept well the week leading up to the wedding. I'm sure each of them would tell you that they weren't looking or feeling their best. After sitting in Katie's makeup chair, no one would ever know it though! They were each given their own individual look that suited them wonderfully and they looked beautiful. By the time it was my turn to sit in the makeup chair, I was ready for a break. At that point in the morning, I wasn't sure if the food we ordered for our guests was going to arrive or if our photographers coming from Hamburg would be able to make it. I was burnt out, to say the least. I think it's safe to say that Katie knew how stressed out I was. Because of this, she not only played the role of the makeup artist, but also the role of therapist and friend. I was so grateful to be able to vent and relax for a little while. However, the best part was when I hopped out of the chair and took a look in the mirror. Holy crap, that girl can work wonders. I looked and felt beautiful. Without ever having a trial, it was exactly how I wanted to look on my wedding day. She just got it. I am forever grateful to her because of this. I was finally able to feel like a bride, rather than a panicked party planner. That was priceless. So, needless to say, I would 100% recommend Groom Services Beauty Bar to help you get ready for any special event. I've had my makeup done professionally before for other events and Katie blew those artists out of the water. As the saying goes, you get what you pay for. While her services may be more expensive than other makeup artists in town, she is the real deal and we're lucky to have her in Buffalo. read more

While my actual experience was not the very best, the customer service I received following expressing my challenge was exceptional. The salon followed up with me and made an honest and gracious attempt to amend the situation. Customer service is an art and they certainly understand its importance - they care about the client. read more

Cassie was an absolute rock star, doing a fantastic job on my hair for my wedding as well as great hair for my in-laws. She was super friendly, punctual and knew exactly what to do to make sure everyone was happy and satisfied with their hair. My in-laws are Egyptian with naturally very VERY curly hair and they were worried American straighteners wouldn't be up to the task. They were absolutely floored with how gorgeous and straight their hair stayed through the entire wedding and weekend even shopping, wing fest and niagara falls. I completely recommend Groom Service and Cassie in particular for any hair styling needs, she was a total gem. Thank you Cassie and Groom Service!!! read more

I scheduled myself and five other girls a month before my wedding for hairstyles. I was so fortunate to get in, when another place fell through. Katie was so welcoming and truly made the day special. She allowed myself and the girls to have snacks and drinks. The hair styles were beautiful; classic and natural. I felt like myself only more refined. I would highly recommend Groom Service to any bride. read more

My son was married in the hotel in which Groom Service is located and my hair and makeup was done by a professional makeup artist hired by the bride. After she left the bridal suite, I realized one false eyelash was becoming unglued and, having no adhesive handy, I couldn't fix it myself. I went down to Groom Service and explained my predicament and my disappointment in the makeup job to Tiffany. She not only fixed the eyelash, she offered to redo the cosmetics. Due to a lack of time, she simply softened the colors which brightened my eyes more to my satisfaction. She was extremely kind to me and made me feel a lot better about how I looked. Tiffany is an asset to this business and if I were a Buffalo resident, I'd be a regular client of hers. read more

Have now been here 3 times for a blow out. Beautiful, chic atmosphere. Really manages to be stylish and hip while remaining approachable. My blow outs were done within a half an hour (which timing is important to me; I want to get in and out, not spend all day in a salon). Prices were within normal market range. They ask before they use product, which I appreciate. And they are just nice all around. I will visit again. read more

Absolutely loved my blow out from Groom Service. Wonderful products, great stylists, and a complimentary coffee! My hair lasted through a long night of dancing and the brunch the next day. I was so pleased with the style I scheduled my next appointment the same day. I will definitely recommend this salon for quick hair styles and would love to try out the make up and brown service offered one day! read more

Honestly I was pretty underwhelmed by my experience. I asked for a blow out with glamorous waves and some volume on top. The way the salon is set up you don't really face a mirror or get to see what the stylist is doing, so by the time I realized that what I thought was the rough dry was in fact the stylist blow drying my hair straight (???) and putting a curling iron in my hair it was too late. Efforts were made to re blow my hair with some wave but I walked out with a straight blow out with some flip at the end-a look I could very easily achieve on my own and without the salon price tag. read more

Went to Groom Service for the first time today and had a wonderful experience. I got a blowout and full makeup done + lashes for a work event. Left the beauty/dry bar feeling like a million bucks. I got a blow out with Cate who gave me lots of volume and soft curls - my hair never looked better. Kassie did my makeup and delivered exactly what I requested - contouring and a strong red lip - and I was beyond pleased with the outcome. I also loved that she did some skin care treatments before applying my makeup - it definitely made a huge difference. I will definitely return for more services - highly recommended! read more

I'm a professional in the wedding industry as well as a VIP member of Groom service-(the VIP service is where you pay monthly fees and get to use 2-4 services per month based on your subscription, which I HIGHLY recommend and I've already converted my sister to be a member!). I get my hair/nails or other service done at least twice a month here and every time I leave I feel rejuvenated! My hair blowout lasts 7-10 days (that's right, up to 10!), depending on what I do throughout the week. Their nail polish lasts at least a week without chipping, and their facials are amazing & super relaxing! As a professional in the wedding industry this is one of the few places we recommend to our couple's getting married... Every time we've photographed a couple that has worked with them, the makeup and hair is on point, modern meets classic, (no outdated hairstyles here!). We find that our brides never have to re-apply or fix their hair or makeup after going to Groom Service. Not only that, the ladies that work there are professional, kind and make you feel like a million dollars every time you leave. I can not recommend them enough! read more

Kassie is amazing. I went to her multiple times over the span of a couple months for all of my wedding events including my bridal shower, rehearsal dinner, and wedding. Not only was the staff, and especially Kassie, warm and inviting, the space was clean and bright. They make you feel comfortable and listen to you and any concerns you may have. They took care hair, eyelashes, and nails for myself, my mother, sister, and now mother in law, and everyone raved about their service and they all looked amazing. Kassie is now my go to for my hair and make up for any events in the future. read more

I had SUCH a lovely time at Groom Service! I stumbled upon Groom Service while visiting Buffalo, NY for a wedding. First of all, the space is beautiful - very well designed, polished, and yet comfortable. I scheduled an updo and manicure/pedicure over the phone, but arrived early and was immediately welcomed by Katie who talked me into trying out the express gemstone facial. It was just what I needed! The facial was so relaxing and my skin responded beautifully to the Sjal products she used (I purchased the Sjal serum because of this -pricey! But totally worth it). Katie gave me a beautiful messy side-bun and Tiffany did a great job on my nails. It was incredibly convenient to get all these services done in one location and I was very satisfied with the end result. It was really fun to work with everyone on my look for the night. I looked great at the wedding and it was all thanks to Groom Service! Wish we had a one-stop shop like this in D.C. with such superb services. read more