Great service.. never try to up sale me on treatments my dog does not need. I hate when vets do…read morethat. Been going here for 4 years now. My dog had to have surgery on his tail (1 1/2 inches removed) and a cyst drained. And never had complications.

They were the animal clinic on call this weekend. My dog was attacked by another dog and had his…read morethroat ripped apart. They told me there were 12 other people in front of me and I would need to sit in the parking lot with my heavily bleeding dog for an hour. 2 other hospitals also refused to see us. The Northgate Animal Clinic were the saviors of the day. 0/10, do not recommend

This vet is THE BEST !! I live in Springfield - and found them by who was able to see my dog…read moreimmediately for yearly vaccines and an eye issue. They worked me right in. They are friendly and courteous. The office is spotless. And as I hadn't had a puppy in many years - I had a lot of questions about the best care, food, treats, exercise.... The vet never tried to rush me, and she explained - in detail - my questions. We now take all of our pets there. And recently, shots came due and I just happened to be driving thru Taylorville - late Saturday morning - and they still worked me on for a quick vaccine before they closed at noon I highly recommend this vet to anyone who loves their furry kids !!

I have three baby birds that I just got there two months old. I wanted to get a physical since I…read morebought them from a Bird fair with out paper work just to make sure they were healthy. I called the office and they asked many questions and all about the birds and I told them I was a little concerned because I thought maybe one had a odor so maybe yeast or something? Im not a vet . I asked how much it would be for the three birds she we t and checked with the vet and they said $300. I told him OK so I brought the birds in when I got in there they tested all three of their stools that's fine. I didnt understand why ? I thought just part of the exam, they came back and they told me everything was OK. The doctor picked each Bird up and she flipped him over and she looked under the wings. She looked at each one and she said they were fine. She didn't think they had any odor they just maybe needed to change their food. I said OK she said they only had one wing clipped on each side, maybe that was making them have a little balance problem she said would you like us to clip the other wing and I said sure so after she got finished the girl had the bill and I asked the girl for the bill she said oh I'll bring it out here for you so she walked me out to the receptionist and the bill was $507 for three healthy birds. They got one wing clipped on each bird because the other one was Done. They were very nice in the office seem clean but it wasn't worth $507.00 i was walking out, another person told me they tried to force them to do some test on their dog that they didn't come in for but did not let them and they weren't coming back either.. I feel they were dishonest and sneaky about the way they did their billing. She could've told me there was an extra charge for anything while I was standing there next to her no one did they just let me believe that was part of the $300.00 dollars for Bird physical and I will not be back!

We have been coming to this place for many years with multiple dogs we have had and currently have,…read morerecently we have experienced as family a very traumatic incident. The way we were treated by receptionist ladies is simply not right, from asking for help and guidance we simply did not receive any good help at all. We had to switch on one our dogs to another clinic as we were turned down for service on Saturday when we called twice asking for help. They stayed numb and not helpful. As much money as we spent at that hospital I think we should be treated way more kind and better. Our whole family is traumatized by the experience and only time will let us heal from this. Very disappointed. The service quality in this country is not the same as used to be 20 years ago. People not as caring and kind as used to be. I feel so victimized and mistreated. Definitely will not receive an apology from stuff but I pray God other people will never go thru such horrible experience like we did. I requested transfer records for a dog they did not treated in emergency visit and they said they sent records but it was not completed, which is very unprofessional. Records should be given at any time requested. I recommend more compassion to this place. It got worse. I had to call back and request anxiety medicine for my dog after surgery they refused, I wanted to talk to the Dr they refused me in such service. I found later injury and bruises on his neck that was not there. They even did not charge me for the surgery which means they r covering up something they did to my dog that is not right. I am highly making the public aware of this place do not trust them so not bring your pets there because you won't get any good help, no answers, no personal treatment but you are just a number.

Star if possible. I have been a client for over 16yrs and Dr. Groesch was a wonderful vet who I saw…read moreas a friend. Dr. Groesch new my pups are my kids and how important they are to me and truly cared. However, he is no longer at Fairview Hospital for Animals. So do not expect the same level of compassion, bedside manner or communication you are used to. Sadly Dr. Mansur was given 1400 plus clients that he never had to work for and to him you and your loving fur baby are just a number.

Fantastic Groomer. Did an excellent job on my 4 dogs. From this point forward I will not use anyone…read moreelse!!!!!

Groomer never showed up and never contacted me. I don't appreciate my time being wasted and now I…read morehave to make other arrangements for my dog.

Alisha did a perfect job on my poodle,Sammy. I wasn't sure until I got him home and looked him…read moreover. It was a perfect job even tho it was the first time we went there. HIGHLY RECOMMEND

Alisha is a fantastic groomer and a very sweet, kind person as well. I started taking my two…read morebabies to her about a year ago at her prior location when I was new to town. So when she opened her new business, The Dog Cave, I didn't hesitate to follow her to her new location. I have two Pekingese who I leave natural, only trimming tummy, rears, and feet. they have very thick coats prone to matting, especially when Mommy is lax in their at-home grooming. Alisha always does a beautiful job. I want to also mention that Alisha is always so good at returning calls and texts. My practice is always to book ahead to have them on a regular schedule anyway, but Alisha is always accommodating and flexible. I highly recommend The Dog Cave!

I called and was able to get an appointment the same day I have a cocker spaniel and we had not so…read moregood exsperance at another groomer and my regular groomer is to pg to do it so I had to try some new she was so good with the dog and the dog looks great! I defiantly will us her again she was so good with "Peaches" just love the cut.