Love the self wash machines. My dog has never felt so clean after a wash. Wash area is open and…read morecomfortable to work in, doesn't get all humid and hot. Staff is super friendly and helpful. Highly recommend.

I love Wag n Wash! My aussie sheds a lot and likes to get herself into all sorts of trouble, so we…read moreare frequent flyers for the self-wash stations. The tubs are always nice and clean, the soap and conditioner make her smell nice and the nozzles get right down to her undercoat without me needing to take extra time just to get her wet. The warm water is always a plus! I usually do all of my own grooming but have been slacking off with the winter weather, so I scheduled her to be groomed by Mariah. I'm very particular about how she's trimmed as I've had groomers take entirely too much coat off before despite me clearly explaining what I wanted, but Mariah listened closely and sent her home looking exactly how I asked. My only complaint is that the dryers at the self-wash station are not very powerful, so they take longer to dry a dog with lots of fur than a high-velocity dryer. I do understand that nothing can be done about that and just recommend that people whose dogs require more time bring something like a happy hoodie to help make the process more comfortable. :)

They were so compassionate when we had to put our dog down, they came to the car and got her with a…read morecart, and took her in through the back so I didn't have to see any one. I was devastated that I had to put her down, and they told me each step as they did it and told me I could stay as long as I wanted afterward. they kept the light off for comfort for the dog and me. I have recommended them to several peopl.

Definitely would give NO stars for this place. Expensive, rude receptionist, all 7 women an the…read moredr. Tara are very very unscheduled in how they treat puppies. Beware

I took my 72 pound golden doodle here for a bath the day before Thanksgiving. They have a self…read moreserve dog wash. I like that the room that you wash and dry your dog in is an individual private room. That is different than other places where I have bathed my dog. But what I did not like was that the hose to the dryer kept coming off - meaning I had to use both hands to hold the dryer together and was unable to brush my dogs while drying him. I did talk to the employee and she put it back together once, but it kept coming apart. So she then switched out the dryers for me. Also there is no where to hook your dog to when he is not in the tub. Some places have a raised bench where you dry your dog. This place does not. There is a hook with the noose that goes around their neck to hold them in the tub, but if you want to dry your dog outside of the bathtub, there's nowhere to tie them up to. I have a dog that does not like the blow dryer and he was bouncing off the walls, it was not a very good experience for us. However, it was very clean and the private room for bathing/drying was very nice. If I had a small dog or a dog that stands still for the blow dryer, I would go back here.

I decided to try this business as I saw online they were having a sale on the special food my dogs…read moreneed. Sales on the brand NEVER happen (not even for a first-time order on the manufacturer's website). Not only did they have more than one size available to purchase, but their sales were second to NONE. I was able to get my dogs their food and save a good chunk of money while doing so. Their store was clean and well stocked. The woman who gave me my order (I placed it online for in-store pick up) was very kind and gave me coupons for upcoming sales that would be starting in early May. Staff even wrote a "thank you" note on my receipt (not expected, but a very nice touch). Will definitely be back. Highly recommend!!

Booked a same day basic dog wash and brushing for my son's dog. Super easy to book and very nice…read morestaff. She was ready in 1.5 hrs and they said she did really well. Easy to drop off and pickup. Very reasonable prices too. $36 for the basic. Just need the proof of rabies vaccination. Got her a toy after the wash and headed home.

We rescued a very active (and now throughly spoiled) pup and we have been using PetSmart training…read more(with Jo) and Doggy Day Camp services. To say we are impressed is an understatement. My dog gets SO excited to go to camp. I can't drive down Ann Arbor Saline road with him in the car UNLESS that's where we are going because I'm pretty sure it's his favorite place other than home. The staff is wonderful and he is well loved and happy while he's there. They have cameras and the pricing is very reasonable. We've also all learned quite a bit in the training classes and are already signed up for more. Overall a GREAT experience!

Riley was so helpful with our new puppy and she was so patient with us! she even helped us she's…read morethe dog wash started! very clean and organized store!

Staff is amazing I called around to several different stores was the only pet supply store around…read morewith what I needed staff was so great they put my order aside for me to pick up forever grateful and so happy they even let me play around with the kitty's thank you all so much !!

The customer service in here was amazing. I'm pretty sure just about everyone asked me if I needed…read moresome help. One would think that's how it is at any store but obviously depending on the store you'll be lucky to have an employee even look in your direction. The store has a great selection of cleaning supplies, food, treats, leashes, and accessories for dogs, cats, and other animals. They do grooming as while so it's worth asking some questions. I was able to pick up some treats and a few cans of wet cat food since I buy both wet and dry food. The staff asked about allergies and any anything that could be harmful. My cat will eat anything though, but great spot overall.

There's so much I could say about how much I love Bentley's, I'm not even joking! I live about an…read morehour outside of Ann Arbor, yet I would always find the time whenever I was in the area to make a pit stop at Bentley's to pick up goodies for my pup. The employees here are so knowledgeable and friendly & they were ultimately the ones who worked with me because they cared about our furry children so much to figure out the best food combinations for my dog. All the recommendations they give me I always trust and normally found myself adapting into our every day regimens as well. This place is wonderful, often does sales on all kind of products they carry so check in often, and truly take customer service & passion for our four-legged friends to a whole other level! Note: Don't be confused by their signage! They are now called Bentley's, but their sign still say Green Pawz Pet Supply!

This bakery is amazing! It's so clean and very organized inside. They also offer grooming services,…read morebirthday accessories, leashes, collars, dog toys, shampoo, brushes and so much more! The sales team are so welcoming and so friendly and very helpful. They call their services Dog Spaw services which is really cute. You have to come here and check it out. Their fresh dog bake goods look so good and they are responsibly priced really well. It was my birthday when I came in for the first time and he gave me a little discount because of that! Which he didn't have to do at all! This is there first month of being open. You have to take your dogs here and try it out. The store is modern with a beautiful Chandler in the store which adds a really nice touch to the store. I brought home some baked goods for my 3 pugs and they loved them!! Very good! They wanted more! Lol I am definitely coming back with one of my Dogs to try out the blueberry facial.

I'm so happy I found this place to bring my doodle to be groomed. In the past, I would drop my dogs…read moreoff and pick them up hours later after they spent most of the time in a cage. Here, they take him back and begin working on him right away and they're done in under two hours! Kai is so sweet and does an excellent job and my dog now goes right to her. Everyone is so friendly and helpful and I love the treats I can get my dogs on the way out.

A very inviting and friendly shop. You can feel the love for dogs when you walk in. We have a very…read moremistrusting Yorkie. He is very difficult to handle. They did their best which I'm sure they were tasked with our little guy to their limit. We will be back in 4 weeks for another round. Great job.