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    Groomingdales

    3.7 (7 reviews)
    Closed 8:00 am - 3:30 pm

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    Pets And Things Professional Grooming - Front of the store

    Pets And Things Professional Grooming

    (7 reviews)

    Anyone who is a pet owner knows that you want to find a qualified & suitable vet & groomer for your…read morefamily pets. We were taking our two dogs to PetCo for the past year or so. They seemed to do an OK job & they were reasonably priced. But I wanted the groomer to be closer to home. We always passed by Pets & Things in downtown Wauconda but there were no Yelp reviews to determine their credibility. Then a neighbor of ours mentioned she took both of her poodles to Pets & Things for a grooming appointment & they did a great job. So my husband & I decided to try them out. After making an appointment, we took our two dogs (who are such scardy cats) in for their Spa day. The owner asked us what we wanted in their hair cuts. She explained that she takes notes so if there is anything we did not like, she would not repeat it the next grooming appointments. I appreciated that because sometimes the other groomers did not completely listen. When we came back to pick them up, my dogs looked great (I'm trying to avoid using the adjective, adorable). They not only have a bandana around their neck but they leave with a "new hair cut" scent. I'm very happy with this groomer & their prices are very reasonable. Warning: They state they accept credit cards but prefer cash or checks. It's probably because of the fees the credit card companies charge.

    We have a Golden Doodle, IZZY. This is the 2nd time we have been to Pets And Things. Izzy was happy…read moreto go inside and stay. Have had her not want to go inside other groomers for return visit. Needless to say we did not go in and found Pets And Things. The staff was very friendly even let us come in later after I over slept. We are very happy with Izzy's grooming exactly what we asked for as some groomers tend to take a Golden Doodle down to far. Izzy is happy and so are we.

    Pet Supplies Plus Wauconda

    Pet Supplies Plus Wauconda

    (14 reviews)

    Have only been to this location once…read more They have everything well stocked and organized. Given all the shortages of supplies nowadays, i am surprised at how well they were able to fill their shelves. They carry many brands and many varieties of pet supplies beyond what the supermarket or box store carries. I saw workers helping people out on the floor. Cashier was friendly Overall, it was a pleasant experience and I got everything I needed for our 3 cats. Prices were generally within about 10% of cutthroat online competitors, which makes this a decent option for value shoppers.

    I had a very disappointing experience at Pet Supplies Plus in Wauconda…read more I purchased a play cable that ultimately did not meet my needs. I opened the package and began assembling it, only to realize it was not the correct product for what I needed. I returned to the store shortly afterward to return the item, expecting a standard refund. To my surprise, I was informed that I would not receive a full refund because the package had been opened. At no point during the purchase process was I advised of this policy, nor was it clearly communicated on the packaging or receipt. Had I known that opening the package would result in a reduced refund, I would have made a different purchasing decision. The employee processing my return stated that the store is franchise-owned and that there was nothing he could do regarding the situation. While he was polite, the lack of flexibility and customer-focused resolution was frustrating. What made the experience even more disappointing was that I was prepared to purchase several additional items during that visit--items totaling considerably more than the approximately $17 that was withheld from my refund. Instead, I left the store without purchasing anything. Based on this experience, I will not be shopping at this location again and would not recommend it to others. Customer service and transparent policies matter. For those in the area, I have had a much better experience at Petco in McHenry, where I felt valued as a customer and was treated fairly. Hopefully management will review its return policies and improve communication with customers to avoid similar situations in the future.

    Groomingdales - groomer - Updated June 2026

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