I have been bringing my dog Bella here for years to have her nails done. I love that the owner is…read moreon the floor herself, and atm she is the only one there working. I've seen her over worked but she loves each animal brought in. People, if you make an appointment, it is your job to remember it. If you forget or are super late, you affect all the customers in line after you and it's ignorant so yeah. Calendars exist for a reason. I love the way they treat me and Bella.

So happy we found this place and highly recommended Wag n wheels! Our little 8 year old shish tzu…read moremix really hates getting groomed, but these ladies do an amazing job and make it look easy. They are very friendly, efficient and don't over book so that your dog is sitting in a cage for hours. Very happy with the haircuts and service.

I had a very disappointing experience at Pet Supplies Plus in Wauconda…read more I purchased a play cable that ultimately did not meet my needs. I opened the package and began assembling it, only to realize it was not the correct product for what I needed. I returned to the store shortly afterward to return the item, expecting a standard refund. To my surprise, I was informed that I would not receive a full refund because the package had been opened. At no point during the purchase process was I advised of this policy, nor was it clearly communicated on the packaging or receipt. Had I known that opening the package would result in a reduced refund, I would have made a different purchasing decision. The employee processing my return stated that the store is franchise-owned and that there was nothing he could do regarding the situation. While he was polite, the lack of flexibility and customer-focused resolution was frustrating. What made the experience even more disappointing was that I was prepared to purchase several additional items during that visit--items totaling considerably more than the approximately $17 that was withheld from my refund. Instead, I left the store without purchasing anything. Based on this experience, I will not be shopping at this location again and would not recommend it to others. Customer service and transparent policies matter. For those in the area, I have had a much better experience at Petco in McHenry, where I felt valued as a customer and was treated fairly. Hopefully management will review its return policies and improve communication with customers to avoid similar situations in the future.

I placed an order with you pet supplies in Wauconda yesterday before 1pm! Where is my order I never…read moregot it but you had no delay in charging my card for it though. Answer your phones pet supplies plus in Wauconda at least answer your phones. I know you're a franchise but that doesn't give you a pass to avoid customers that have paid for an order and never received the products.

I was going through reviews and found this grooming place to have the better reviews. I was given…read moreReese to groom my 7 lb Shih Tzu as this was our first experience with this grooming place n groomer. We waited about a month to get in as they have shorter hours and days. The result was per my instructions - i am very pleased with this experience AND confident to continue with her on the grooming from now on. Took 2 hours which was reasonable and the price was too. The grooming room is walled up from the reception which i prefer. There are other grooming places that are wide open for owners to view. It was not drenched with doggie scent like some are.

Ashley, Shelby, Peyton and Reece are the best! They are genuinely thoughtful and caring about you…read moreand your pet. Every pet is treated as if they are their own. We have been taking our dog, Leroy, there since they opened and have recommended them to so many people. They are knowledgeable and professional in everything they do. I am so happy they are in Island Lake and their business is doing so well. They are worth every penny! Kim and Patrick Darby

Feel bad that I'm the first to review & it has to be a bad rating-- but it's the truth. Over one…read moreyear ago, I took my dogs to Groomingdales because I read the great testimonials. Boy, was I disappointed. Their haircut wasn't that great (eg. Real short on the front of their faces) & our dogs looked fearful. I just got a gut feeling I made a wrong decision. Her rates were fair but I did not want to take my dogs there again.

My dog got skunked last night and even though we thoroughly cleaned her, there was a lingering…read moreodor. I brought her to Groomingdales and the friendly staff helped and immediately used their concentrated skunk off spray to help remove the odor. I just want to say how nice and friendly and jolly on the spot they were in helping my problem. I was immediately served and out of there within five minutes. I highly recommend this place and hear very good reviews around town about them.

There is no one better or anyone I trust with our furbaby. Christina is patient, kind, and so…read moreloving with all. Christina always does a fantastic job and goes above and beyond. We've been to a lot of other groomers and will never go anywhere else. To have someone who is so kind, you can trust, and does a fantastic job enough said!!

Christina is the best. She is kind and caring towards our four legged daughter and she looks…read morefantastic when she is done. She is always on time and prompt with her appointments, I can't say enough great things about A Token of Love. Highly recommend!

Decent prices, friendly staff. the wife's spoiled little football dog goes here when she needs a…read moreday to relax....

New owner to existing shop; very friendly. I know this lady worked there before but now is the…read moreowner and she made me feel real comfortable with taking my dog there. My dog was happy and looked great! Thanks for the nice job! =)

Kris at All4K9 is absolutely wonderful! She has been grooming my Standard Poodle, Steve, since he…read morewas just a puppy, and I couldn't be happier with the care she gives him. She is so patient, gentle, and truly takes the time to make sure he is comfortable and well cared for. Steve always looks amazing after his grooms, but more importantly, I know he's in great hands and excited every time I drop him off!

Janelle is fantastic at her craft. I've taken my little Zoobie here several times for her lion cut…read moreand bath, and every time she looks amazing! My vet has even given her compliments! I appreciate how friendly the staff is here as well. I simply cannot recommend cat grooming with Janelle enough!!

The employees r rude, and so is the manager. My mom took her dog in to get groomed and the lady at…read morethe front was talking on the phone and wasent paying attention to her. Also when they have an ad up for a job they dont even give someone the oprotunity to interview they just send a message saying they r hireing someone else. I do nont recommend this place to anyone. Go to a better place that is cheaper and the staff is nicer.

My dog had her interview this week. The entire interview process is so streamlined! You get to…read morewatch your dog on camera as they are introduced to various dogs in the play group. My dog passed the initial introduction phase of her interview and I left her for the day. I loved watching her interact with the camp bow wow team & other dogs in the playgroup on their cameras. When I came to pick her up, she came out so happy and was loving up on the staff, her whole butt was wiggling around. They brought me out a gift bag and a super cute picture of her on her first day. They offer two great "first timer" special packages. Needless to say, she has gone back for 2 days of daycare since and absolutely loves it! The staff is friendly and always has sweet things to say about my dog. The facility is squeaky clean. Their hours are perfect. I'm ecstatic that I found them! Highly recommend!

Tabitha was the Assistant at the previous groomer we went to a couple times, and when I heard she…read morewas opening her own grooming business, it was a no brainer. We just came back from getting my dog's black nails trimmed. My dog never goes into any building willingly, and she went willingly with Tabitha. I can't speak to the full grooming aspect of Tabi's Tiny Tails, but I can tell you if you want to take your dog somewhere they will feel safe and loved and cared for, this is it. As a first time dog owner, peace of mind is top priority for where I take my girl.

From the owner: Hi there, I recently opened my grooming business in Round Lake! I currently have a New client…read morediscount, where new clients get $5 off their first full service grooming and $10 off of every 8th full service visit!