I was going through reviews and found this grooming place to have the better reviews. I was given…read moreReese to groom my 7 lb Shih Tzu as this was our first experience with this grooming place n groomer. We waited about a month to get in as they have shorter hours and days. The result was per my instructions - i am very pleased with this experience AND confident to continue with her on the grooming from now on. Took 2 hours which was reasonable and the price was too. The grooming room is walled up from the reception which i prefer. There are other grooming places that are wide open for owners to view. It was not drenched with doggie scent like some are.

Ashley, Shelby, Peyton and Reece are the best! They are genuinely thoughtful and caring about you…read moreand your pet. Every pet is treated as if they are their own. We have been taking our dog, Leroy, there since they opened and have recommended them to so many people. They are knowledgeable and professional in everything they do. I am so happy they are in Island Lake and their business is doing so well. They are worth every penny! Kim and Patrick Darby

Out of business? The number listed in searches is not…read moreaccurate, was answered by a private individual who sounded exasperated at getting calls for this business. Not sure if they are out of business or not as website link leads nowhere as well. I tried to find a place to report this issue to, but could not find anything. Hopefully Yelp or previous owner will see this review and update information. Issues like this really make me miss the old days with Yellow Page listings!!

Fair pricing and my dog smells great. Highly recommend this place. No cages or multiple animals at…read morea time. One person is running the show so entire session is dedicated to your dog. Will be coming back.

Anyone who is a pet owner knows that you want to find a qualified & suitable vet & groomer for your…read morefamily pets. We were taking our two dogs to PetCo for the past year or so. They seemed to do an OK job & they were reasonably priced. But I wanted the groomer to be closer to home. We always passed by Pets & Things in downtown Wauconda but there were no Yelp reviews to determine their credibility. Then a neighbor of ours mentioned she took both of her poodles to Pets & Things for a grooming appointment & they did a great job. So my husband & I decided to try them out. After making an appointment, we took our two dogs (who are such scardy cats) in for their Spa day. The owner asked us what we wanted in their hair cuts. She explained that she takes notes so if there is anything we did not like, she would not repeat it the next grooming appointments. I appreciated that because sometimes the other groomers did not completely listen. When we came back to pick them up, my dogs looked great (I'm trying to avoid using the adjective, adorable). They not only have a bandana around their neck but they leave with a "new hair cut" scent. I'm very happy with this groomer & their prices are very reasonable. Warning: They state they accept credit cards but prefer cash or checks. It's probably because of the fees the credit card companies charge.

We have a Golden Doodle, IZZY. This is the 2nd time we have been to Pets And Things. Izzy was happy…read moreto go inside and stay. Have had her not want to go inside other groomers for return visit. Needless to say we did not go in and found Pets And Things. The staff was very friendly even let us come in later after I over slept. We are very happy with Izzy's grooming exactly what we asked for as some groomers tend to take a Golden Doodle down to far. Izzy is happy and so are we.

The employees r rude, and so is the manager. My mom took her dog in to get groomed and the lady at…read morethe front was talking on the phone and wasent paying attention to her. Also when they have an ad up for a job they dont even give someone the oprotunity to interview they just send a message saying they r hireing someone else. I do nont recommend this place to anyone. Go to a better place that is cheaper and the staff is nicer.

My dog had her interview this week. The entire interview process is so streamlined! You get to…read morewatch your dog on camera as they are introduced to various dogs in the play group. My dog passed the initial introduction phase of her interview and I left her for the day. I loved watching her interact with the camp bow wow team & other dogs in the playgroup on their cameras. When I came to pick her up, she came out so happy and was loving up on the staff, her whole butt was wiggling around. They brought me out a gift bag and a super cute picture of her on her first day. They offer two great "first timer" special packages. Needless to say, she has gone back for 2 days of daycare since and absolutely loves it! The staff is friendly and always has sweet things to say about my dog. The facility is squeaky clean. Their hours are perfect. I'm ecstatic that I found them! Highly recommend!

Once again quick and great job. Angela and team are always ready to serve. Was able to get us in…read morebefore the holiday weekend

Janelle is fantastic at her craft. I've taken my little Zoobie here several times for her lion cut…read moreand bath, and every time she looks amazing! My vet has even given her compliments! I appreciate how friendly the staff is here as well. I simply cannot recommend cat grooming with Janelle enough!!

We have found our groomer....Our Golden doodle Henry loved Amanda at Shanti Canine Spa. We had…read morebeen looking for a new groomer and after some research my husband found Shanti Canine Spa in Lakewood. (They are located in the plaza next to Lou Malnati's restaurant.) Henry was comfortable and did well with Amanda and wasn't running for the hills to get out of there upon pick up, which says a lot! The prices are reasonable as doodles are high maintenance dogs and doodle owners know this. Henry looked great and was fresh and clean. We are happy we found Shanti Canine Spa and we will be brining Henry here from now on!

SO, SO, SOOOOO HAPPY with the grooming that was done on my pup and my foster pup! We adopted our…read morepup back in Jan (it's Oct now) and this is the 5th place I have brought him to get groomed. I don't think I'm super fussy, but with my dog's curly coat it has been difficult to find someone that can cut it to make him look like he isn't homeless. The ladies at Shanti Canine Spa did a great job on him and the cost was extremely reasonable. I was truly shocked. It rained overnight and the boys got into mud, so when I asked if they had time to groom the foster pup, not at all expecting a yes, they were able to take him very last minute, too. He doesn't like his paws touched, but they took their time with him and did a fabulous job. I am so beyond happy with the service and friendliness of the staff!! I even got some help getting them into my car as they are a handful when walking together. If you have a pup to groom, RUN AS FAST AS YOU CAN TO SHANTI CANINE SPA!

Kristin does a great job on my little papillon! She has been our groomer for about five years now…read moreand clips our older dogs nail's nails too. She is knowledgeable, knows how to cut specific breeds including my daughters two Pomeranians.

I have been taking my babies to Kristen for many years and I just think she is awesome. She's very…read morecaring. I have often called her to ask for advice on a medication to treat a condition one my doggies have needed and she has always been a great help. If she does not carry the remedy in her shop she gets it for me right away from another store. Thanks for being so nice always. Keep up the great job. I moved about 35min away from u and will travel even longer for you to keep being our groomer.

We love KD nail trims! I had tried trimming my dog's nails myself but he is sensitive to the…read moreclipper and I don't feel comfortable or competent in being able to do it without error. I had previously taken my dog to a groomer, he would get stressed out walking back and being leashed up on the grooming table, and sometimes try to nip at the groomers which made it a hard experience for both of us and at a lot of places you couldn't get a nail trim without booking an additional service that my dog doesn't need. When we found KD nail trims all of the stress and anxiety around nail appointments subsided! Nail trims take less than 5 mins, my dog is happy and comfortable, and I get to keep him on a regular schedule without having to leave my house. Highly recommend for busy dog parents or those with sensitive pups!

Bought a trim package. My dog dies so I go 4 months without a trim. I had 4 trims left on my…read morepackage. Krista says the trims in my package expire after 6 months so the 4 i have in my balance are no good. Money is money and if you buy a ticket, you can redeem it regardless. She hands out this BS that the packages are like a gift card, not a pre-purchase as it's states in her terms of service. Nowhere are her Terms of service available to read. Out of sight, out of mind, like they don't exist. Then says her lawyers have told her what's she's doing is legit. i can't even find her business registration on line. It's all a ruse! DO NOT USE this woman as she practices terrible business ethics!

This review has been a long-time in happening but it's mostly my fault for not knocking it out…read moreweeks ago. I was late to the pandemic dog/puppy party, I started work with a new shop that didn't require me to do the regular run & gun previous shops had me doing, and I finally felt ready to get a new puppy after two years of grieving on the loss of my last girlie. As soon as my new girlie had all her shots, one of the things I wanted to start doing early is getting socialized with as many different dogs as I could with her. Woodstock Canine was the first I visited and the only one that would take her as young as she was at the time. As time went by, she also visited a few other doggie daycare locations, one I avoided will go nameless, but it was a huge deal on Nextdoor about how they treat their four-legged clients and I promptly scratched them off the list. Another doggie daycare was going along great until I had to bolt out of town for a business emergency and let her stay the night at this 'other' location, I had gotten an alert from their staff that she wasn't walking great and was wondering if I could take her to my vet. The vet discovered that whatever the daycare/boarding facility used to clean the place burned a couple of her pads and I was out $900 in vet bills because their staff was probably more interested in Facebook updates than client health. One other scare sealed it for me never taking her there again. Woodstock Canine Clubhouse is exclusively where she goes for daycare and an emergency boarding if I get stuck with something, or I forgot about a party happening and didn't add it to Google Calendar. My girlie starts bouncing around when I make the right turn onto the road where Woodstock Canine Clubhouse is on and as soon as we're parked, she can't wait to get inside and play with her friends with the staff and all her other four-legged friends on the inside. At the end of the day, and as soon as we're barely out of their lot, she's crying that I'm taking her away from her friends, but that doesn't last long as she's fast asleep on the drive home. After dinner at home, she's fast asleep until around midnight when she asks to do her business (and dinner has digested) where she makes her way to the couch, bed, sometimes the crate and is back into a night of sleep only I can dream about having. Don't take my word on this, give your dog a day off and give Woodstock Canine Clubhouse a try, and see if your results mirror mine, I'm certain you won't be disappointed.

Great employees that are amazing with pets. The facilities are clean and well kept. I will be…read moreboarding my dog here in the future.

Convenience and Khris is great. Bo comes back sparkly clean and smelling great. Thanks.read more

DO NOT BOOK! I am in shock. What a nightmare! The groomer L@-- _ , acted like a caricature of an…read moreangry reality show villain out to stir drama with no common courtesy, much less professionalism. She was foul as soon as I opened the door and began unloading on me. My dog is a rescue so he gets anxious and shrinks a bit when people are loud and aggressive & she scared him to death. She did not even say hello, she just began berating me from the hall. She did not return my attempt at cordial words or reconciliatory behavior. Not even a hello, no meeting the dog. She didn't even set foot inside. She caused a loud scene. She has cost the company what would have been a $160 plus travel plus tip service every 6 -8 weeks. I am out of the hospital and in need and this was unnecessary escalatory nonsense. Today, N _y- didn't even enter my unit & in under three minutes in my condo hallway, called me "Rude as f_ck!", audibly for the neighbors. A medical professional was on their way to meet me for an evaluation & before greeting me stated "What was her problem?? She almost ran me over stomping off in a huff!" Common courtesy is part of the service industry. This woman imo should not be working with vulnerable animals unsupervised in a van. She couldn't display compassion for the dog in front of their owner so I shudder to think what would happen alone with a defenseless animal in a van. Her Jerry Springer level antics were unwarranted but this nasty woman N_ y _ swore and stomped away for no valid reason. There was a technical issue. I spoke with a gentleman first thing in the morning, hours prior to the appointment to explain the issue and how to navigate to avoid any problems. It was easily navigable with minor effort. Appliance delivery, a hospital worker, grocery delivery and a physical therapist had no problem with me today. I had other appointments, but my dog was my priority. This alleged professional acted like a sitcom over the top nasty DMV worker with an irrationally irritated attitude, like my mere presence was a hassle for her. I no longer trust this company, because they did not even check on me or text to ask what occurred. That shows (imo) their endorsement of her swearing and lack of concern for customer experience or loss of customers. She refused to listen to explanation for the technical issue & raged like a wrestler on steroids. I planned to rely upon this service every 6 -7 weeks for the foreseeable future while I recover. Her unnecessary actions & dropping the F Bomb have cost them a customer, but they clearly aren't concerned, because they didn't check in or follow up, And that makes me worry for the animals in the care of people knowingly employing someone like this woman, I don't trust my dog with aggressive hot headed persons - nor should anyone imo.