Bought 45$ insoles less than a month later I go back with the insoles and receipt... they said they…read morewere not able to do an exchange or a return for me. The lady said no insoles will work with my shoes.... umm then why did one of their employees sell me them with the same shoes? Lol but bright side the blonde girl was like u can call the parent company of the insoles.

Striders is always an amazing place. Their knowledge and customer service is above and beyond…read moreanywhere else I've bought running shoes. Karissa helped me get hooked up with excellent shoes and was very patient and professional as I tried on multiple pairs of shoes to find the right fit. I'm moving out of Utah but you can bet that when I'm back to visit family I'll plan on returning for future running needs.

Awesome Family owned local store with super helpful and knowledgeable staff. Prices are pretty good…read moreas well.

This is a fantastic local company with quality products and informed, helpful staff. I needed a…read morepair of shoes for my husband for Christmas. He is an endurance runner and only wears a brand that is sold here. They didn't have his size in stock, but they ordered his shoe immediately and will have it here in time for Christmas. I couldn't be happier with this store!

I purchased my tennis shoes in October of last year and, for the most part, I was happy with them…read more I have an issue with my toes, so I need shoes with a wide toe box. When I came into the store, I was limping. After trying on new shoes, I was able to walk much better, which was a big relief. Unfortunately, my one-star rating is due to the customer service. The sales representative listed on my receipt, Aly W., was less than helpful. She seemed flustered and in a hurry for me to leave the store. I felt rushed and uncomfortable, even though I was clearly struggling to walk and needed assistance finding the right pair. Because I felt pressured and desperate for relief, I ended up purchasing a pair that did not turn out to be the best fit, even though they felt okay at first. About 30 minutes later, I returned because the shoes were hurting my feet. During the exchange, Aly appeared to have been on break and seemed annoyed to assist me. While I understand that everyone has difficult moments, there was no reason to make me feel like a burden. If she was unable to help at that time, it would have been more professional to ask another employee to assist me. I ultimately purchased a men's pair because I was told the women's version was not available. I spent $180 + tax. Thankfully, my toes are improving, and I hope to return to my regular women's size soon. However, due to this experience, I do not plan on returning to Ogden Running Company on Washington Blvd. Customer service has a significant impact, especially when a customer is in pain and genuinely needs help. No one should feel rushed or unwelcome when seeking assistance. It took me more than three months to feel comfortable enough to write this review.

The best shoe place in Ogden or Utah if I had to choose my top store…read more I'm new to running They help me with all my silly questions Let you try on all shoe no pressure They are very knowledgeable on the areas best places to run or hike. They have great support around the Ogden area they get together 3 days a week and run together and you can join in and they are so welcoming. 100/100 stars Great prices also on all there items

Always have everything we need. Nice and helpful. Will order anything you need if they don't have…read moreit in stock.

Love this store. Always has options for girls in Leo's , shorts, tights, shoes, and tops. Check…read morethem out! Great service!!!

As a ski industry pro 15+ years and international skier - I have NEVER been treated so poorly w the…read moremost rude experience in my lifetime of skiing. I went in to look at boots and asked about a pro discount - the older man did not know. He proceeded to continue talking to another man, skipped me over to help a woman about socks then skipped me over AGAIN to help a "walk-in". I went to ask if there was another person help me and he walked over and said it's by appnt only!!! Meanwhile he helped two other "walk-ins" after my turn. Done - there are plenty of amazing options in Utah. They just LOST a great customer that has spent a lot of money at Gorsuch.

Very good experience. I had a warrantee issue with Smith Goggles…read more The young lady that assisted (Beyulah) helped navigated the process expeditiously and with a dose of courtesy. I was able to ski using my replacement same day. Previous purchase experiences have been positive as well.

Staff very helpful. The rental process was easy. The rented equipment was like new. My favorites…read morewere the ski boots. They were so comfortable I didn't wasn't to take them off. I had No bruising or chaffing. I'll be back next ski season.

Great selection. Great prices. And great service. They helped us pick out the correct equipment for…read moreour skill level and also considered being budget friendly. They did not try to upsell. A great place to purchase equipment!

I would not shop here again. I was told they are corporate, so…read more"masks are required". Hello, this is a mandate and not a law. This is truly discrimination, and if I do choose to shop there again. The lady let me look around for 10 minutes & said I could shop on their laptop outside. Next time I will take the person's name that tries to take away my constitutional rights. I can take actions from there. However, I don't feel that I want to shop at this place anyway.

This place is amazing! For people who say it's not, don't…read moreknow what they are talking about. Or are just impossible to please. I've been coming here for years and have always been greeted with a smile and always find great deals!! Best place to shop for great outdoor gear for all seasons. Definitely recommend this place!

Ive been coming to this Journey to get my shoes for years. One thing I love about it is the workers…read morehere. I leave here feeling like whoever was behind the counter is now my friend. They are always so helpful and make sure that I get what I want without looking like I am annoying them, and since I am picky with my shoes, Im sure I am really annoying at times. Great selections of shoes and great place to get them. It always keeps me coming back. Plus I always see a decent band playing on the TV they have in there.