Let me start by saying that this is actually a nice and well kept hotel in a very convenient…read morelocation in the beautiful Medieval town of Salisbury. Unfortunately, we had the worst night's sleep of our week long trip. I booked The Legacy Rose and Crown several months in advance of our trip, and when we checked in, we were told there was a party taking place that night. When we returned to our hotel after dinner and went up to our room, it seemed that we were located directly above the restaurant where the party was being held. Although the music was right in line with my tastes, we were really hoping for a good night's sleep since we had to be on the road at 7AM, but sleep wasn't to be had since the music continued until midnight. I pulled my ear plugs out of my bag and turned on a noise machine, but even that wasn't enough to block out the pounding bass. Honestly, the hotel should not have even rented room we were in on that date considering the noise below. If we had stayed at this hotel on a different night, I think our experience would have been much better - it's clean, pretty, and convenient to the cathedral and other sites. The staff was very friendly and gave us bagged lunches since we were checking out before breakfast. I wish I could leave a better review, but since the primary purpose of a hotel is to provide sleeping accommodations and we weren't able to get much sleep, two stars it is.

Nice big room, lake view and breakfast is excellent. We went for Stonehenge visit and stayed in…read morethis 13th century stage coach inn.

The Hotel is Beautiful and super clean. Safe area, a lot of…read morerestaurants and shopping centers. Our check-in was smooth and the staff gave us early check-in without extra fees. The conceige staff was Great and helpful. Highly recommend it to anyone...

This will be a short review. We were in Southampton for one night before leaving on a cruise the…read morenext day. What we needed was a hotel that was convenient to the harbor, had restaurants and shopping within and easy walking distance, had comfortable beds and quiet rooms, offered a nice breakfast options, felt safe and was a reasonable price for this short and highly functional stopover. This hotel met every one of those needs. Exactly what you want before setting off on a voyage. Would I stay there for any other reason - no. Would I stay there again if leaving on another cruise out of Southampton - most definitely.

This is a city centre travelodge, which isn't really that close to the centre. Its at the top end…read morein terms of travelodge pricing, and does nothing to justify it. Its a towerblock style hotel, and the entire building from rooms to reception is in need of a refurb. They claim there is parking, not this is actually about 10-15 spaces, which were all gone fairly early on in the evening. The staff then told people, including myself to park on the sideroad, as they have an agreement with someone. Needless to say, a few guests were not really happy about this at all. Altogether a rather unpleasant experience, and I wouldn't stay here again even for free.

This was the first night of our tour and this place was surprisingly nice! Hailey was an excellent…read morehost! Very helpful late at night and very patient putting up with our drunk asses in the middle of the night. She even kept the kitchen and bar open for us so we could catch drinks and food after the show we had just played. Bedrooms were basic but we were all barely in them. Just needed a shower and a bed for a couple hours. This place is perfect on a budget. Decent breakfast as well.

Stayed here for my Nieces wedding. Nice clean rooms. Attentive staff. Fun bar. Very nice breakfast…read morebuffet. Had a lovely dinner in the restaurant. Well cared for grounds. The hotel is set back from the main road so you can walk through the neighborhood and not encounter a lot of traffic. Highly recommend.

This hotel has a very cozy atmosphere and beautiful rooms. My room has a nice sitting room adjacent…read moreto the bedroom with comfortable chairs, nice desk and tea. Pub next door is fun and the food is good. Very helpful and nice staff.

Staying here was an experience. Stylized as mid 50's english countryside, it should have been cute,…read morecharming and fun. Instead it was every example of an old, overpriced hotel run by a conglomerate that tries to fleece its customers and provide the worst experience possible. Some examples: 1. Price - easily 40% higher than the others in the region. 2. Interior - clearly not upgraded or seriously cleaned in 5+ years 3. Mechanical systems, TV all had issues over my 3 day stay. No TV for a day and non of the heaters actually worked as well. 4. Breakfast: "Included" but what they don't tell you is that your "eggs" are powdered eggs or soaked in vinegar. 5. Room service: Ordered and 30 minutes later got a call they were "out of rice". 6. Internet - Slow and didn't work well. 7. No transportation help - wouldn't even call a taxi when asked On to the good: 1. Location was good. Stay anywhere else. There are 3-4 places similar in quality for 1/2 the price.

Came to an FSB event here and was v.impressed with the service, food and organisation. The folks…read morehere really seem to think about what is needed and what would improve the experience and actually do it. We got stuck at the car park barrier and a really friendly staff member, Sandie, immediately stopped what she had come out to do, took our ticket back inside and got us a fresh one. Even more impressive as she did this despite the 32degree heat. I've run my own events for many years in venues everywhere and have seen the good, the bad and the ugly! Good job!

This location is great because you are close to the cruise port. The rooms do not have air…read moreconditioning and it was a warm night the portable fan did not cool our room. It is a basic room no frills. The hotel front desk staff is kind and will call a taxi for you if needed. They also gave us a map of the area. It is great if you get lucky with a view of the cruise port, as we liked that perk!

We stayed one night before our Transatlantic cruise. The front desk was friendly and helpful…read more The room was clean and the bed was comfortable enough for one night. The toilet is in a narrow closet type space but hey, everything worked! The restaurant/bar area in the lobby had a very tasty pizza/flat bread. Front desk called us a cab in the morning and were once again really friendly and helpful. W I would stay here pre-cruise again.

Just stayed here for two nights and would say that it was a practically perfect time…read more From the moment you arrive you are made to feel like royalty and that feels like nothing once you experience the dinner service (in the Armada, not the Brasserie). The 'classic' rooms might not have had a 'wow' factor, but were comfortable and well-equipped enough for a 4 star, just. The real wow factor comes from the rest of the hotel. The building and grounds are simply magnificent and have been renovated to a wonderful standard. There's a spa area, perfect for a morning dip and a bubbling jaccuzi perfect for easing aching muscles after cycling around the New Forest. I would agree with the other reviewer (Kekepania) however, that as wonderful as the breakfast should be on paper, the staff just don't seem as 'on-it' as they are during dinner. The plates weren't cleared away correctly (witnessed for other guests too!), and the breakfast staff sometimes forgot or mixed up guest requests. That doesn't overshadow the brilliance of this place however and I would definitely recommend it. If you can afford it, it would also make a stunning wedding venue.

I must say that I was very impressed with this hotel from the moment I got there until the moment I…read moreleft. It is in a lovely location in the New Forest and is breathtaking to look at. It looks like a huge castle, very impressive. The rooms were spacious and decorated well, was very relaxing and the bed was very comfortable. The bars were quite expensive but was to be expected in a place like this. The grounds were amazing and we were lucky to sit by the big pond and have afternoon tea. The breakfast wasn't too great but I am a fussy eater and like a full english but the service was amazing, the staff were very helpful and attentive.

I've stayed in a few hotel du vin hotels before and due to staying at this hotel as a stop off…read morebefore going to the ferry port at Poole for jersey I booked a standard double room. We had arrived very late at night after driving for 5 hours nonstop and we found off street parking as we knew we would be leaving early in the morning for the ferry. The staff was very friendly and directed us to our room with helpful information about what restaurants close by that was still open that they could recommend . The standard double room has a queen size bed , a flat screen tv with a ensuite bathroom. The bathroom has a bath with a monsoon shower head inside. It is very high end price for a standard room but location was key for us! I would stay here again if travelling to Poole ferry port.

Food was typically French top drawer provincial. Yum. Wine list very impressive and included…read moreexcellent new world wines. We had a half bottle of their champagne plus a NZ Pinot noir. Not all the waiters were at the same level of professionalism. One lad thumped plates on the table with a distinct lack of care. It has a lovely dining room with an enchanting looking garden outside. Only downside - two lots of overcharging on the bill which took two goes to sort out. Recommended.