In 2012 I replaced a countertop and sinks in my master bathroom, choosing a beautiful granite…read moreremnant from "Discover Granite and Marble" at a reduced price. I've loved it, so when I realized, a few weeks ago, that the cheapissimo 30-year-old countertop in my other bathroom was irreparably cracked and molding underneath, I headed back to the showroom. I chose another remnant, this time a lovely piece of marble, again at a reduced price. Installation of the counter and undermount sinks was prompt and well done both times. I am able to do the plumbing myself but if you can't, you will have to hire a plumber separately to hook up your faucets and drains.

Loved their job. Measurements were accurate and technically right. Installation was very fast. Good…read morebehavior and on-time labor. I got my countertop 5 days after signing the contract! That was awesome! They also had their mask on. Great job! Highly recommended!

I purchased a new home from Southern Development about 2 years ago. Unbeknownst to anyone, when the…read morebaseboards were installed, a high-pressured nail gun used to install the baseboards punctured a bathroom pipe. There was no leak...until the nail rusted and the pipe leaked, which was when I had owned the home for 2 years, outside of the new home warranty period. To be clear, the pipe was punctured at the baseboard level, with a nail from a nail gun; there can be no dispute that this occurred during construction. I was out of town when this happened, and the damage was significant. I contacted Southern Development. Mr. Soles initially expressed "concern" and asked to view the property, which I permitted. Next, he asked for reports from the independent third parties that mitigated and repaired the damage, which clearly detailed the cause and the extent of the damage. I provided him with what he asked for. After much delay and some prompting, I got a response from Mr. Soles indicating that my insurance company was suing Southern Development (which is not surprising given their negligence and clear culpability). He then cut off contact with me. I am left to pursue litigation to recover losses that are not covered by my policy, on what is essentially a "brand-new" home. What I asked for from Southern Development was a dollar per dollar reimbursement for uncovered expenses, never mind the aggravation, inconvenience and time lost because of their negligence. Home builders are all smiles on the front end, when you fork out hundreds of thousands of dollars to purchase a home. My experience offered a glimpse at how this builder responded when they produced a substandard product, which was to do nothing. Southern Development will tell you they are a smaller, independent builder, and that they "like it that way" so they can focus on quality and customer service. They will tell you how much the owner Frank Ballif cares about the people that buy his product. My experience was that Southern Development built a lemon, and when they had the opportunity to do the right thing to rectify their poor construction, they quickly abandoned those tenants of quality and customer service. We all must buy a home from someone, but I would strongly encourage you to look to another builder. Southern Development does not stand behind their product, which apparently is not as sound as they would like you to believe. I would also encourage anyone who does have a problem with them to immediately seek legal counsel; do not be fooled by the false care and concern they initially show you because they are only seeking information to protect themselves.

I Regret This Purchase Every Single Day!…read more I don't even know where to begin. Buying a home from Southern Development has been one of the most disappointing, disheartening experiences of my life. What was supposed to be a fresh start in a brand-new home has turned into a constant source of stress, frustration, and regret. I should have known something was wrong when the house wasn't even finished at closing. I was assured that everything would be taken care of quickly, but here I am, a month later, still waiting. And every single day, I find something else wrong. On day five, the water heater failed. Five days in, and I had no hot water. That alone should have been a red flag, but it was only the beginning. The electrical work is faulty throughout the house. The refrigerator trips the breaker constantly. I never know if I'll wake up to spoiled food. If something as basic as the wiring is unreliable, I shudder to think what else is hidden behind the walls. The primary bathroom is unfinished. Not only was it never completed, but now there's water damage from the unfinished shower surround. I worry about what's happening beneath the surface--water damage this early means long-term problems down the road. The craftsmanship is nowhere near the quality expected for the cost of this home. The price I paid does not reflect the poor workmanship--sloppy construction, careless finishing, and corners cut everywhere I look. I paid for a well-built home, and instead, I'm left with a rushed, incomplete mess. Everywhere I look, I find something wrong. Holes in the walls hidden behind cabinets, holes in the cabinets themselves, patchwork that looks rushed and sloppy. It's as if they walked away mid-construction and never looked back. The exterior is just as bad. The landscaping is incomplete, the house hasn't been power washed, and the driveway and walkways are so muddy that anyone coming inside tracks dirt everywhere. Keeping the house clean is impossible--it feels like I'm living in a construction site rather than a finished home. The warranty team is useless. I was told that Southern Development had a team to address post-closing issues, but I have yet to hear from them. The length of time between my service requests and actually getting anything done is unacceptable. I am still waiting for work that is necessary just to make my home fully livable. What makes all of this even more infuriating is that the houses directly next to mine--built by the same company--are being completed, while mine remains unfinished. Their yards are fully landscaped with sod, their homes have been power washed and cleaned, and their driveways and walkways are pristine. Meanwhile, I'm left with mud, mess, and incomplete work. I have even gone out of my way to ask my neighbors how many unfinished items they were forced to close on, and not one of them had "punch list" items left undone. It is beyond frustrating to watch homes around me being wrapped up properly while I am left dealing with daily reminders of Southern Development's failure to complete what they started. And on top of everything, any work that needs to be done requires me to be home. That means I have to continuously take time off work just to let their crews in to fix the mistakes they never should have made in the first place. The financial and emotional burden of this house just keeps growing. To make matters worse, the workers they do send are filthy. Now that I've moved in, they track dirt, mud, and dust all over my house and furniture every time they come in to do work. I feel like I'm constantly cleaning up after them, in a home that should have been move-in ready a month ago. I can't even put into words how disheartening this experience has been. Every time I walk through the door, instead of feeling excited or at peace, I feel nothing but regret. This house was supposed to be my home, but instead, it feels like a mistake I can't undo. If I could go back in time, I would walk away. I would never buy from Southern Development again, and I urge anyone considering it to think twice. Once they have your money, you're on your own. And if my experience is anything to go by, you'll be left with a house that feels unfinished, neglected, and completely overwhelming. I regret this purchase every single day.

Mike and his team did an exceptional job of fabricating and installing a 7-and-a-half-foot wet bar,…read morewhich included sink and faucet, and provisions for an integrated ice maker. Mounted above the bar were two additional cabinets and two floating shelves. The craftsmanship and installation are top notch. Mike was very careful during his pre-quote visit, and during subsequent discussions, to consider and evaluate every detail. Consequently, the installation of the completed product went without any surprises. It was seamless. It looks like the wet bar was part of the original construction of the house. Although, this was a custom job, it turned out much better--and bigger--than what the home builder offered, and at the same price. Throughout the process, Mike was accessible and responsive. The entire experience was great and we couldn't be happier. Mike and Cloud Cabin Arts are enthusiastically recommended.

They were timely, thorough, polite, and went above and beyond the call of duty to clean the carpet…read morein our basement.

Byron did a great job! He was on-time, professional, courteous, and kept us updated as he…read moreprogressed. The bathroom tiles look brand new. The price was not outrageous and I couldn't have done the job myself. Thank you!

We recently engaged J & A Painting & Home Improvement to repaint the exterior of our home. All work…read morehas been completed in a timely and professional manner and at a reasonable cost. They came promptly, when they said they would come and the cleanup was impeccable. It looks beautiful and just as we had imagined. This is not the first time we have dealt with John Flevarakis and we can vouch for his integrity and honesty, and he has a great deal of experience. We would give J & A Painting & Home Improvement our highest possible recommendation. Working with John is a real pleasure!

John painted the entire exterior and interior of our new build. He made helpful suggestions, did…read moremeticulous work, and finished on time. We are grateful our builder connected us to John to complete such a large painting project.

These guys are hands down the best painting/handyman service I've ever used. The owner James was…read morevery responsive and professional throughout the entire process. Instead of just painting over some soggy wood on the trim of my house, he pointed out an underlying issue that would have only gotten much worse with time. Not only did he thoroughly fix that problem, he was able to take on an unexpected additional repair in my house that no one else would agree to do, and did an absolutely fantastic job. The rates were reasonable and I feel very confident in their honesty and skills. I would recommend this company to anyone and feel lucky to have found them.

Aurora Painting and Services = highly recommended! Linda was wonderful to work with...Francisco…read moredid excellent work...everything was completed in a timely manner and at a very reasonable cost. We couldn't be happier with the work and greatly appreciate our "new" first floor, thanks to Aurora!

I couldn't find an area rug that met my needs and they helped me choose a carpet that they then cut…read moreto my specifications. It arrived today and I'm very happy with it.

Dealing with Carpet Plus was the best home improvement experience ever. We experienced nothing but…read morecourteous professionalism from the moment we entered the showroom until the installers walked out the door.

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.