Had a cambelt change done at Leighton Buzzard and it was done at a good price with very helpful staff.
So as the Houghton Regis branch had opened I decided to give them the service and MOT.
What a mistake to make! Service was much more expensive than my local garage I usually use, and they even charged for screenwash! The car failed on an ABS ring which required replacement. £80 or £640 if for some reason they couldn't get the hub off. Well what a surprise they couldn't get the hub off, but now the cost had jumped to £711 as they had 'forgotten' a few parts. No choice but to get it done as the car was part dismantled. When I was 'phoned back to say it was done the cost had jumped again to £900, they had to get another few more parts. Ford, VW etc have standard book prices and parts lists for just about every job. Either Kia don't or Grovebury don't bother with such things and just wing it.
So for a service and MOT the cost had escalated when I was over a barrel.
A look round the Kia forums on the internet show that lots of people do the ABS ring at home. Some do have problems taking the hub off, but all succeed in the end on their driveways. With all the garage equipment Grovebury failed. I expect the difference is the main dealer mentality of 'the customer pays and who cares if they complain there are always plenty more.'
So they may have got a large sum from me this time but they will NEVER see anther penny from me for service or car purchase.
When my daughter told her friends they were aghast as none could afford to be stuck with a bill like that.
So I would suggest you steer well clear of them and if you have to use them then make sure you get a written quote so the price doesn't rise sharply when you are part way through read more