Literally so incredible, we walked in and immediately were helped. The staff are super nice and…read moreknew exactly where everything we needed was.

This is an old school hardware store that has more actual hardware than you'll find elsewhere in…read moreBloomington. They do everything from keys (including "digital chip" key clones) to vast amounts of nuts and bolts, SAE and metric, tools, supplies, home/industrial hardware. They are not Grainger or Lee's. They are not Lowes or Menards. Their prices are sometimes high, but they don't sell cheap gear. I wished they'd sell lumber and plants, but maybe it's better that they don't. They get five stars for being the best HARDWARE store in the area. You don't have to buy a huge blister pack to get just one or two of an item. Their clerks know what they have, and it's a good idea to ask them. They sometimes have better alternatives in mind, and their selection is vast for the size store they operate; they can save you a lot of time, unlike the big box stores, where there are no real specialists except the Big Item sales people. Go here first.

I have enjoyed shopping at this store. Everyone is very helpful. One guy even let me borrow one of…read morehis crispers to crimp a drier exhaust pipe ! They had all of the bolts and screws I needed to replace some that I lost after moving my bed to a new house.

I am found here a few times a week. Santa Claus Hardware has almost always had what I've needed…read more Prices are a bit high on some things, but that's not necessarily a bad thing. I am happy to spend a little more in order to shop local. Give them a try as they'll likely be able to assist you. For our little town, they are great to have around. Plus, it's truly locally owned.

If you are looking for a good home cooked meal, then the trading post is the place to go, with…read morefriendly service.

By far my favorite hardware store I've ever been to. All the employees are some of the sweetest…read morepeople I've ever met and they always make sure to say hello and ask if I need help. Besides tools, knives and ammo (which, ammo is hard to find in a store around brown county) can also find reasonably priced antiques. I found a lovely vintage dish set today for my fiance for Christmas. We both shop here and encourage you all to do the same.

I came in ready to buy a chainsaw and just asked for a quick demo--how to start it, basic use. The…read moresalesperson said no, pretty abruptly, and immediately tried upselling me to the most expensive models despite me saying it was for home use. I left feeling dismissed. If customer service matters to you, I'd look elsewhere.

We have placed special orders with Black Lumber twice. Both times, it was delivered in perfect…read moreshape, on time, and the same or better price than the big stores in town! We have had horrible luck with deliveries from other stores, we only go to Black now, Thank you!!

I love Black Lumber. Love, love, love…read more The staff's great, and it's really convenient (just south of Hillside) for those of us who live in town. A lot of Black's business is from contractors, and that's how I started going here (a couple guys I know work with them). But they're pleasant to regular retail customers too, and they have a good selection for basic hardware needs, as well as lumber and other building materials. Black also does cabinetry and sells some appliances (like kitchen hoods). One thing to know is that Black is part of the Do It Best distribution network. Actually, my only complaint is related to that. I sometimes buy yard/garden supplies here and have been disappointed by crappy plastic imports from China on a couple of occasions. But Black was nice about a return I made, so I can't get too irritated. For the ladies out there, this is the most woman-friendly hardware place in town. Women work the floor sometimes. Also, the staff is nice to kids.

David could not have been more helpful. They had what we needed and it was even on sale. Stop in to…read moresee them and the adorable 16 year old cats that rule the place.

We often shop at Gordon's because it is so convenient. You may park right out front, and there are…read moreplenty of employees willing and ready to help. It's quite refreshing to experience great customer service. If you are working on a project, doing some home repair, they are knowledgeable, and can tell you exactly what you need, be it parts, plumbing, yard.. etc.

Ben Franklin was my favorite store as a child - it had a little of everything, and lots of craft…read morematerials. The one in my hometown closed years ago, and I was so shocked and excited to see this one! I just HAD to stop in. It was just like I remembered (though here, attached to an Ace Hardware), and I loved it. Lots of neat craft supplies including model car kits, and prices are pretty good. This shop looked well-taken care of, and the staff on the hardware side helped us locate something we needed to grab there. It's not Michaels, Hobby Lobby, Target, or Wal-mart, and in various ways I appreciate that. It's simple but has most things you need (outside of groceries and new wardrobe).