The people who work here are very friendly and respond quickly. It's a nice sized apartment with…read moregood kitchen appliances. That's unfortunately where my positive comments end. We only lived here one year because it was so loud. It's a cheaply made building - you can feel the breeze come in between the wall and the window. You hear everything outside whether your windows are open or not. The electric bill was always crazy high - like $300. ConEd told us that our downstairs neighbor's bill was much lower but they couldn't come check the lines because of COVID. Building management said there was nothing they could do. They also raise the rent every year. We tried negotiating a multi year lease but even with that, there were annual increases. We also tried negotiating on updating our 2006 washer dryer but they wouldn't budge on that either. You also have to pay for parking on top of the already overpriced rent. I wish there were more reviews of this place when I was looking. I wouldn't have moved here.

Had a scheduled appointment to see an apartment drove to SI from Queens and no one ever called me…read moreback or showed up?

It's a trap! Stay away! Never give the sales your con edison bill number or account name. Don't…read moresign any contract even there is a notice of cancellation. It's very difficult to cancel it! Don't answer the questions in the follow-up call.

A salesman just came to my door and banged until I opened. He spoke really fast and asked for my…read moreconed bill saying that he was going to get us some sort of discount. He took my phone number for a "follow up service call" and didn't give me the receipt I signed. I made him come back and show my boyfriend what I signed but wouldn't give us both copies even though I said we were no longer interested in the "discount" After reading what I actually signed it was a total fake sales pitch and I had signed switching my coned service to theirs. Not to mention he gave me a old business card and when I called his old company they said he no longer worked there and hung up. Whatever this company does is super shady and not honest at all. Do not sign anything they put in front of you.

I lived in this apartment building for over 6 years. I have only positive things to say about my…read moretime at 47 Mercer. The building is always clean and well maintained. I never had a single issue while I lived there. There is a super, who resides inside the building, and he was always beyond helpful and did an amazing job. Those that oversee the additional upkeep also do an amazing job. It was truly a bittersweet moment ending this chapter of my life. I cannot recommend this building enough. It was a wonderful place to live and if you have the opportunity to live here too, you will know firsthand how fantastic a place it is to call home. During Covid, the building held the line on rents, zero during Covid and 5% when rents were going up 20% and more in Jersey City. This exemplifies how the building always prioritizes the needs of the tenants. Again, it is a truly amazing building in an extremely convenient and coveted part of Jersey City.

My husband and I lived at Mercer Arms for 4 years and loved the apartment, building and management…read more The building has a shared laundry room, bike storage, elevator, rooftop deck and everything is meticulously maintained. The super, Rocky, lives onsite and is incredibly kind, positive and always helpful. No matter the issue, he'll come fix it right away. Similarly, management is incredibly responsive and understanding. The apartment is on a beautiful tree-lined street, close to the PATH, tons of restaurants, bars and parks. The building is the perfect combination of old world charm with all the modern amenities you need. We will truly miss Mercer Arms. HIGHLY RECOMMEND.

I have been a resident here at Liberty House for, what would've been, 10 years, and it pains me to…read moreeven write this review...but, enough is enough. I received a lease renewal of over 18%, which I found absolutely insane not only due to the length of my tenancy, but to the fact that this increase was not, in any way, justifiable by current market trends. However, thanks to the help of Samantha, she was able to present me with a much lower renewal that was more realistic. I was ecstatic because Samantha was able to keep me in my budget so I can continue living in my home where so many beautiful memories and accomplishments have been made. Since I've been here for so long, I've seen MANY managers come and go, and Samantha has by far been the most helpful, most genuine, and most caring. However, Lordis MUST be held accountable for her consistent malicious actions and disgusting commentary. I had to write this review anonymously due to Lordis's proven track record of making any resident's living experience so miserable to the point where they are forced to move out if that resident speaks up on her behavior, and I refuse to allow her to do the same to me and my family. As I was waiting for the elevator after leaving the office to discuss my renewal (the elevator is right next to the office, by the way), I overheard Lordis say "Sam! Did they renew?" Samantha responded "yeah, I got them a better renewal offer." Lordis then responded (and I remember word for word because I was in such disbelief), "those kind of people are always looking for discounts but want to walk around thinking they're royalty like they don't stink up the whole hallway!" (For reference, I am from India and my husband is from Pakistan). There was a brief moment of silence, assuming everyone else in the office was in the same disbelief, then she continued while laughing and said "it's true! Right, Patrick? Tell me when you walk past any of those Indian apartments it doesn't stink!? Nobody wants to smell that curry all day. We could've let them give notice, sorry Sam." I pulled my phone out to begin recording, but the statements ended there since it was clear that Samantha and Patrick was not entertaining her foolishness. This was extremely hurtful and heartbreaking because I was so excited to go upstairs and let my husband know that we can renew our lease for our home that we loved SO much. But, within just 10-15 seconds, that excitement was shattered. My husband and I have given our notice to move out. How could we possibly continue to live in a place where with such a disgusting, evil, and malicious manager? 9 years. We're letting go of our home for the past 9 years. It would've been a MUCH better staffing decision by Windsor if Samantha was hired as the main manager, but instead, they decided to hire a monster. Going through previous reviews, I see there is someone from Windsor that responds. So I would like to state, since this will clearly be seen by someone higher, that my husband and I do not wish to rectify, speak about, or meet with ANYONE regarding this review as we would like to enjoy our last two months living here without being exposed to Lordis malicious and retaliatory behavior. However, just a word of advice, get rid of that monster before she causes this property to lose more residents and before she runs your business through the mud. As a resident, we always only see Samantha and/or Patrick running around and doing all of the work anyway, so there is clearly not a need for her. To anyone looking to potentially live here, it's a great property in a beautiful neighborhood. Samantha is a wonderful resident manager and Patrick is a sweet kid. But, if you come tour, ask of Lordis is still the manager. If the answer is yes....RUN!!! Do not move here until this monster is replaced.

I have rented in the NYC area for 10 years and have never experienced a worse property management…read moreteam or company. Steer clear of Windsor Communities at any cost. Do not rent here if you have even one other option. The building management company at Windsor at Liberty house is unresponsive, impossible to reach, and deeply apathetic towards the people who live in the building. When there is an issue, they are not present, available, or helpful, regardless of the severity of the situation. For emergencies, they will route you to the maintenance team, the leasing office, or a call center. There is no direct email address or phone number to contact Windsor Communities or the management team for 100 Dudley Street. In the event you do make contact with them, they will not help, or assist you in addressing whatever issue may have arisen. The "management" provided by Windsor Communities is either (A) non-existent, or (B) actively harmful. A short list of issues we encountered in our 1 year tenure in this building: (1) the fire alarms are repeatedly faulty (usually going off late at night); (2) the parking garage in the south building does not reliably shut/lock, and is constantly breaking down, risking vehicle theft and damage; (3) several of the key elevators used by residents are regularly broken/out of use for maintenance; (4) there is no secure package system. Packages are routinely left outside the building, inside the front entrance, in the common area at the 100 Dudley entrance, or otherwise unsecured; (5) the management team has routinely completely disregarded communications regarding ordinary course payment disputes; (6) we were charged amenity fees for a gym that was largely unavailable; (7) we were also routine double-charged and erroneously charged for parking; and (8) even though we were only here for one year, we had multiple significant appliances break and need whole-sale replacing (fridge/freezer and dishwasher). To be clear: some of the apartments themselves are nice, and the building maintenance staff are fast and responsive for true maintenance issues. Even the leasing office personnel try to be helpful (though candidly, they are rarely ever physically present or available by phone). However, none of that even slightly compensates for the complete failures of Windsor Communities to properly manage this building and attend to the welfare of its residents. Do. Not. Rent. Here.

I wrote a review on here about the window situation last year. I'm currently living in this…read morebuilding still and just an update-- nothing has been done still. We were told that there were major delays on the project and that an exact date could not be given as to when our windows could be fixed. It's no longer safe and we will have to move into a new unit with fixed windows if available. If you can avoid this headache, please do.

If you are a family with kids AVOID this building. Although…read morethere are security cameras everywhere and entrance keys are all digital - anyone can get into the building. These idiots installed the fire exit doors inside out (and it can't be locked) and anyone can enter and exit the building. Even animals. I don't know where the Fire department was looking at when I approved permits of this building. All windows in the building are defective and do NOT close all the way. It will Rain not just outside, but also in your apartment. Winters will be very cold and electricity bill super high. The management has been aware of the issue since March 2019 and does not want to fix the issue because it will cost them a lot of money. But they will try to sue you as soon as you hold a payment back. Jason Masso - building manager and Anthony Curty - real estate agent has been promising to fix the problem to new renters to get them to sign the lease. I feel bad for these families. Don't give any business to these cheapskates. Move your family to another building.

The absolute worst Property Management company in existence…read more they do absolutely nothing for your property except bring in their over priced "buddies" to do unnecessary or even non existent work in your Condo association. liars and thieves, our maintenance has gone up over 300% in 5 years since we hired them. Sketchy work, incredible maintenance increases that seem to go nowhere, incessant yearly assessments with nothing to show for it. Incredibly dishonest rude Property managers who act like you work for them... The biggest mistake our HOA ever made was hiring this company,, our property values have been cut literally in half as our property goes down the tube and our maintenance inexplicably has tripled in a few short years. steer clear of these people.

After reading all the prior reviews I was weary. But after my experience, I wouldn't rate them any…read moreother way. Their SI office has a receptionist, yet they never answer your calls. They call back few days later only to give you a piece of their mind. There is a level of arrogance and aggression displayed by the management staff that is intolerable. If you're buying or selling a condo managed by this company, I say good luck getting the information you need timely or even at all. Transparency is not a luxury, its a requirement when making a large purchase like this. Mine fell through, and one of the main reasons is because I would have to deal with this management company on an ongoing basis. It's a shame!

Worst complex I have ever lived in. The management is terrible. Maintenance requests go unanswered…read morefor weeks, and the staff is unresponsive and unprofessional. The common areas are poorly maintained, and the security is lacking, making it feel unsafe. Overall, a very disappointing experience. Avoid at all costs.

Beach Haven Apartments. They will charge CASH $5,000 -…read more$9.000 if you have a section 8 vouchers. If anyone audits the building or interviews the people who have section 8 in the building, you will 100% know that unless you give CASH under the table, they will refuse to rent an apartment to you with a section 8 voucher. Hope that we see some arrests very soon. And justice will be served. Its amazing the such reputable people are doing illegal things. The land lord will send of a few agents that he has to tell you how much cash to give and they will take the cash. BEWARE. And contact the proper authorities if you are a victim. What they are doing is 100% illegal. Contact the FBI, attorney general, Housing authority 311 or 212 NEW YORK if you or anyone you know paid and gather the evidence. They may also send an undercover to witness it... You may get a refund for what you paid if you have the evidence and testify to the truth...

These are one of the worst apartment complexes. We have to move out because we are not only being…read moreharassed by the superintendent, but by his family too. We live right below them, and they are REALLY LOUD - banging and pounding, loud tv/music, every single day. I called the management office to ask them to ask the super to keep it down. Oh no. The noise only escalated. Called the office again, the noise got louder - and the management does not seem to really care. Wrote to the owner, did not work. Wrote to the owner again, and even the owner did not believe that the super would do that and got nasty with me and would not do anything. They even spit on our balcony , and make loud noise right in front of our door (screaming and pounding their feet). He even uses his young child to make noise. Very low class people. If you are looking into these apartments, don't believe the management when they say that "this is the quietest building (that is what we were told)" - if you move below the super, it is anything but (especially loud noise late at night - even to about 1:00 a.m.). And if you complain about the super...YOU WILL BE HARASSED!!!!!!! The apartments were practically put together with paper and glue. Very cheap, half fast jobs. Might look nice from the outside, but looks are deceiving. They might have nice size rooms, but it is not worth the headache. If you are looking to rent there, be sure to ask who lives in the apartment above.

If I could give no stars I would. Its unfortunate really…read more Where to begin, the wall paper looks like it's from the shining. People are allowed to leave hazardous items in the hallway even after you inform the landlord. He never puts anything up to remind people they can not do these things. I've lived in this apartment building for 7 years. They have a severe roach problem which may one point seemed to have been under control but 2 days ago I seen 3 walking around the lobby while waiting for the worst elevator on earth. The a.c. and hesting units are utterly crap. I have been waiting two years to have have repairs done in my home. Its acumillating and you can call, write or leave a letter in the office and nothing's ever done. When you mention it to them, they act like you have never informed them. They always have new people working for them and then they are always left with one the same 2 people. I have rugs coming undone with sharp things coming through the gaps of the rug, danger to walk around, thankfully my kids have remember where to watch there step in there own home. The wall outlets are a crap. I have only 3 outlets that actually hold a plug. My balcony keeps flooding during rain storms. They tell me it needs to be plunged but haven't come. Your home appliances are problem the first ones to ever be built. Ruggs were never changed before moving in, wall are never repainted after a few years of living there , even if you mention it. I have a ceiling fan that flickers for almost 2 years due to a leak in the apartment above me that they are aware if and never fixed. Old light bulbs blew out from before I moved in and I cant get them out and they haven't come to change it. The simple things they need to do they cant even due. Also theres a balcony screen door has never been put back on since maybe 4 years ago. The balcony drainage pole that's molding and deteriorating and hasn't been fixed. Unless you honestly do not care where you live and its conditions, STAY AWAY. This place could look beautiful inside and out; as 80 Richmond Hill Road, but nope, not 90.

I've been living here for almost a year now. Laura the landlord has truly been a blessing. Any…read moreissues we have she is right there when you need her. There is a laundry room in every apartment which I wouldn't be able to live without!! They try to keep it as safe and clean as possible only con is the roaches. An exterminator comes every once in a while and I always ask for him but the roaches just don't give up. But I'm still giving it 5 starts because they try their best. Other than the roach fiasco, I love this place! Feels like home.