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    Gs Motors

    5.0 (1 review)

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    2 years ago

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    Walser Chrysler Jeep Dodge RAM

    Walser Chrysler Jeep Dodge RAM

    2.0
    (137 reviews)

    I had such a great experience working with Nick B. that I felt like I had to share it…read more From the very beginning--when I was just exploring the 2021 Jeep Compass--Nick was incredibly personable and easy to talk to. He took the time to understand what I was looking for and never made me feel rushed or pressured. What really stood out was how comfortable the whole process felt. I didn't feel haggled, pushed into anything, or taken advantage of (which is something I've definitely worried about with car buying in the past). Instead, I felt supported and informed every step of the way. By the time we finalized everything, I actually felt confident and good about my decision which says a lot. If you're looking for someone who's honest, professional, and genuinely cares about your experience, I highly recommend asking for Nick B.

    Dear Walser Team, I…read moream writing to express my deep disappointment and frustration with my recent experience purchasing a 2023 Wagoneer from your dealership. Upon leaving with the vehicle, I noticed that the TPMs light was on. When I brought this to the attention of the salesperson, I was assured that it was no big deal and that I could simply bring the vehicle back to have it fixed. Following this advice, I returned to the dealership for the first time despite living an hour away. I was told the issue had been resolved. However, after returning home, the TPMs light came back on a few months later. Due to my difficulties in making the trip back sooner, I delayed returning, only to be told upon arrival that the repair would cost me $800. I then sought assistance from the manager, Bryce, hoping for some understanding and resolution. Unfortunately, Bryce did nothing to help and told me that I needed to look into the issue myself. This lack of support and unwillingness to stand behind the vehicles you sell is extremely disappointing. Save yourself the trouble and do not buy a car from the Walser group. Their customer service is inadequate, and they do not honor their commitments.

    411CarLine

    411CarLine

    3.0
    (14 reviews)

    Amazing service; transparent, knowledgable, and zero pressure sale. Love that they are a small…read morefamily business who is 100% heart and care deeply about the cars they sell and the customers who purchase them. They price their cars fairly and they encourage you to take to own mechanic for additional inspection. Even went the extra mile to work with us on our trade-in as well - that was a welcome surprise! Highly recommended. We will definitely reach out to the folks at 411CarLine again when in the market for another high-quality used car.

    POTENTIAL BUYERS BEWARE!…read more We purchased a vehicle from Chris at 411Careline and thought we purchased a very clean, low mile reliable vehicle. Prior to purchase, Chris was very kind and non-pushy, which I appreciated. After test driving the vehicle we decided to purchase. After purchase we brought the vehicle to the Ford dealership for an oil change, it was then when we were made aware the car had multiple pending safety recalls - one recall was to prevent the car from starting on fire! These recalls were pending for over 3 years! We made the appointment to get the recall completed and during the appointment we were made aware that the recall was taking longer than normal because the car had a junkyard motor in it! Furthermore, the dealership gave us a list of items that were wrong due to the replacement engine being installed improperly. The dealership advised us that we would need to pay out of pocket to get the car back as the tech needed to fix issues before they could complete the recall safely. Here is a list of items the dealership noted wrong: * Found studs for exhaust mount to transmission missing * Transmission mount rubs on transfer case * Found starter shimmed away from transmission * Exhaust heat shield on body near sub frame loose * Transmission cooler tube bent and rubbing on trans case * Vehicle has junkyard motor installed (noted by all paint markings on engine) * Would require several more hours of tech time to piece together car and find all missing / wrong items This was 1 week after we took delivery of the car. I was shocked and felt taken advantage of. I immediately called Chris to notify him of my findings and told him we would like to return the car and was surprised when he told me he would have to contact an attorney to see "how to handle this". Chris told us multiple times they have their cars inspected by 3rd party mechanics prior to them listing for sale and swore all their cars are clean. Come to find out they pay a mechanic $30 to drive it around the block to make sure it is not leaking fluids and the brakes work. Chris told me he would get back to me, never once apologized or asked detailed questions about the dealership's findings - I knew we made a mistake at this point. It took Chris a week to get back to us, he then sent a long email telling us they will not take the car back as the laws in MN do not require them to do so. They do ask if you want a 3rd party mechanic to look over the car, at the buyers expense, but I felt comfortable buying from them and the fact they had it inspected before they sold it was good enough for us. What a mistake! I would suggest you skip this dealership as they clearly take on cars that have issues or have had issues in the past and are unwilling to make things right if they find out otherwise. Right now, we have a vehicle that has a motor with unknown miles and lots of issues that need to be fixed. If anyone is interested in more details, I am happy to provide documentation.

    Gs Motors - usedcardealers - Updated July 2026

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