I want to start by saying my attendant was very nice and didn't appear to have anything to do with…read morethe marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues.

I had an amazing experience here from start to finish. My host was very informative, welcoming, and…read morehelpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend!

Great environment, friendly staff, love this place and the coffee cart inside keeps me going!read more

I couldn't be happier with Rocio! She has an incredible eye for detail and knows exactly how to…read morecreate a natural, refreshed look. I've been getting fillers and Botox regularly, and each time I'm blown away by the results. My face feels rejuvenated but still looks like me - just a more rested, youthful version. The process is always smooth, with minimal discomfort, and my Rocio takes the time to explain everything, making sure I'm completely comfortable. I absolutely love how my fillers add volume in all the right places, and the Botox works wonders at softening lines without making me look 'frozen.' I wouldn't trust anyone else with my face - highly recommend! Rocio is the best. I'll Never let anyone else touch my face again but her :)

I like that restore has an app that you can use, and if you were to reserve a service, you can…read moreeither call or you can use their online booking system. My cousin and I booked the mini red light therapy and compression. It was easy to find the store, which is always a plus. I hate places that are difficult to find and you're turning around and around trying to follow your GPS. It was located at the very beginning of the strip mall once you turn into the plaza at the light. There's also a lot of Parking which is conveniently located near the store, not to mention, it was free. And free parking is always taken for granted lol especially when you live in Miami. As soon as we entered, we were welcomed very kindly and warmly by Ocean, the pupper. Starting off the visit on a high note! We were quickly taken back and got situated in no time. Lina and Gabi was superb, major kudos! I love the massage chair, how often do you see a full body with a buttock feature?! Ha ha! It was very comfortable along with the little stool where our legs were laid out flat with the compression tool. Then, the red light therapy was conveniently placed as we were doing our compressions so we were able to do basically a two and one together to save time. Overall, great experience and great service. I'm definitely looking forward to coming back

First time treating myself to an IV. I'm a nervous wreck when it comes to needles and Jenni was…read moreable to get me on the first stick gently and well treated by staff with pizza and warm blankets . 10/10 I signed up to become a member and Jenni is my favorite nurse

This was my second time using these services. I had Rosa both times and it was a great experience…read more The first time I went to the davie location and the second o had them come to my home. Really helps with my energy levels and overall well being. Highly recommend!

Great Service, super helpful and welcoming. I needed the Vitamin C for recovery and Rosa was…read moreamazing!!! Highly recommended.

I cannot recommend Reset IV enough! My husband was feeling a bit hungover, so I decided to place an…read moreorder. Received a call from Mike within minutes and in about an hour, Mike arrived at our apartment. The process was seamless from start to finish. He began by asking the necessary questions, taking my husband's blood pressure and heart rate, and ensuring everything was safe before proceeding. He was extremely knowledgeable, explaining every step of the process in a way that was easy to understand. Not only was he professional, but he was also very friendly, which made the whole experience even better. The entire service took no more than 30-45 minutes, and my husband felt noticeably better afterward. Reset IV delivers incredible care and convenience. We were so impressed with their efficiency and care--definitely worth it and will be using again if needed.

Quick and professional. While on vacation my wife had a hangover and after the IV she was feeling…read moremuch better.

I called Refresh IV Hydration after experience an awful food poisoning. The experience was so…read morepleasant and rejuvenating. I received immediate professional mobile service from them. The process of placing the IV was so smooth, I didn't experience any discomfort at all. I felt hydrated and energized immediately during and after receiving my treatment. I definitely recommend this company for your IV treatment.

From the owner: Over indulged, wiped out or just sore from life's events? Refresh has the restorative solution…read moreyou'll need to keep moving and shacking. Here at Refresh our mission is to promote health and well being by providing safe and effective quality IV therapy to all our clients.

Cimon is the BEST! Pleasant experience and friendly service. Thanks for keeping me in top shape!read more

Was feeling tired after long way travels. After receiving IV with Cimon was back to feeling amazing…read moreand enjoying myself! Great service and amazing office experience!

I've had an amazing experience here each and every time. I've worked with Arnold Avendano and the…read moredexascan technology at LiquiVida spa and I love what they have to offer. I've used the Dexa scan here for years, and it allows me to get the very best idea of what my body composition is. The process is quick and patient friendly. The best part is the explanation afterward, which helos explain to the patient what the results mean. This review is as much for the facility as it is for Arnold. I have a passion for biology and physiology and it's a great time when we sit down and talk about trends and patterns. He genuinely takes time to guide the conversation and listen, versus simply hearing what's being said. He helps explain things and is the reason I drive to this place instead of going to other options nearby. There's a lot of great services offered here and I encourage anyone who is in the gene to give them a try. I ca only speak on my experience which has been positive each and every time without fail. I'm grateful to them and look forward to coming back in six months.

Just got done getting and IV drip and a PRP facial and it was great! The gentleman doing the…read moreprocedure was super knowledgeable and friendly. He answered any questions I had and gave me some great tips. I will be going back in 4 weeks to get my second one. Also while I was that I decided to get an IV drip infused with a b vitamin shot and I feel great! I'll be adding that again in 4 weeks when I go back to my 2nd facial. The whole staff in general was extremely friendly and helpful. The place was super clean and the offer so many different great service I plan on trying out some other things as time goes on. I would recommend this place to anyone.

I've been coming to Flow IV Infusion for the past 5 weeks and have had a consistently great…read moreexperience. The environment is clean, relaxing, and very professional. Special shout out to Andrea, RN. She has been incredibly kind, friendly, and skilled, always making the process comfortable and easy. Every staff member I've encountered has also been wonderful, welcoming, and attentive. Highly recommend Flow IV Infusion!

I came for an IV drip Myers Cocktail that my friend recommended me to get since I was starting to…read moreget some cold symptoms! Dani and Michael were amazing, super friendly and attentive! Highly recommend this beautiful location

Update: Called in to the office to try and resolve this…read more The office manager repeatedly just denied that it ever happened and told me I was wrong. I forwarded an email chain from over 2 years ago showing I sent them my bill, and that I requested help and she ignored me and refused to let me talk to the provider. I called back in and she kept me on hold repeatedly refusing to answer my call. Came in for a physical and to have blood work done. They sent my bloodwork to quest, and to my surprise one test (of the many they requested), randomly was not covered by my insurance despite the rest being covered. The cost of this one random test that was not covered was over 400 dollars while the rest show 5-10 dollars billed to insurance with a 0 dollar out of pocket cost on the itemized receipt. I was getting blown up by quest, threatening to send me to collections, etc.. and primary cart specialist of south Florida told me it was an error and that quest should not have done this and would handle it. Fast forward almost 2 years later and I get a collection company letter in the mail stating quest has sent me to collections and that they've bought the debt. Absolutely awful experience with this office, they told me over and over they would handle this and now I'm being sent to collections and my credit is being majorly impacted because they failed to do any sort of follow up.

I needed to get a new Primary after over 12 years so of course I was dredding it but I walked into…read moretheir office in Plantation Fl(the Bennett bldg) and it was very welcoming neat and clean with a Fl keys type of style.The front desk gentleman was nice and professional.I met with the Nurse Practitioner Dr Giraldo Olivera and he listened to my numerous health issues and what I was going through at the time of my visit.I gave him my medication list and he examined me and lI felt completely at ease.He had a gentle bedside manner and answered any of my numerous questions.I tend to babble when I'm nervous but he was very kind.I am very happy that I chose Primary Specialists of South Florida and recommend then highly.