I want to start by saying my attendant was very nice and didn't appear to have anything to do with the marketing that brought me in. Based on my experience in marketing and branding, she was clearly following a script she was trained on. The moment I asked questions off script, there were no answers--and no one else stepped in to help. That alone told me this may not be an isolated situation. This location is actually great--right near the LA Fitness I use, surrounded by other health and wellness businesses. On paper, it's the perfect spot for a place like iCRYO. The issue is how I was brought in. My daughter came across a social media ad offering a $349 package for $47 "TODAY ONLY" with a countdown timer and limited availability. Obvious red flags--but we still gave it a shot. As adults who are active and into fitness and wellness, we genuinely enjoy supporting local businesses that align with that lifestyle. I signed up, paid the $47, and within minutes got a call to book same-day. I was told to expect about a 30-minute visit including a tour. When I got there, everything started off normal--check-in, paperwork, quick tour. I've done cryotherapy and compression therapy before, so I was familiar with most of what they offer. For context, I had knee reconstruction surgery at 18 and have dealt with chronic pain ever since. Managing it through fitness and recovery is just part of my life at this point. So trying something new for $47 is typically worth it in the aggregate. The service I received was red light therapy, which I hadn't tried before. It was presented as part of a "$379 weight loss body contouring package." Screenshots of the actual advertisement and messages are included in this review. The attendants description was read off of the brochure posted in the therapy room. It listed about 20 ailments you can treat by changing the settings of the machine (interestingly, weight loss wasn't even one of them). Stress, hormone balance, pain, autonomic nerve balance, and soft tissue repair were some of the options. I chose "athletic recovery," since I had just come from the gym. A pic of that chart is also included. I was told the session is 12 minutes of therapy and was given basic instructions on how to start the machine after disrobing. It lasted about 8 minutes (I timed it while listening to a podcast). It's similar to a tanning bed, flatter and less comfortable. Afterward, the attendant (again, very nice) went into the membership pitch, which I expected. You advertise to get bodies in front of your pitch person, I get it 100%. After hearing the different plans and memberships, I asked one simple question: What would that exact session cost if I walked in off the street? Answer: $39.....? So I clarified--just to be sure I wasn't misunderstanding--that I had just paid $47 for something that normally costs $39. She confirmed that was correct. No other words spoken. I asked about the $379 package I supposedly purchased, and she said that was a third-party promotion and she wasn't familiar with it. (Insert awkward silence) No one stepped in. No one tried to explain it. No one seemed surprised. I turned down the offer to pay more money for additional sessions and walked out the door. On my way to my car, I remembered I grabbed a screenshot of the advertised package for reasons lole this...... Surly if I show her I was telling the truth I would get a different reaction. That was a negative ghost-rider.... neither her or the other two employees in the room acted concerned or suprised that I was baited with a "$379 package for only $47" offer, and the off-the-street price is $39. There was still no explanation or attempt to reconcile the situation. Just more awkward silence and stares. At that point, it felt less like confusion and more like a disconnect between the marketing and what is actually being delivered in-store. It seems like this is their intended model. To continue to be fair: the staff I interacted with was polite, and the facility itself is clean and well-located. That's what makes this more frustrating--because the underlying business seems solid. What I would have liked to reasonably understand (and would still welcome): What exactly is included in the advertised $349 package? How does that differ from the $39 walk-in service I actually received? Why didn't the staff know about the package or advertisement? Does that promotion and result represent their brand the way they intended? The silver lining in this story is the opportunity to share the experience with the review community so others don't get scammed. Beware when you see an iCRYO promotion or advertisement. Over time, you are usually on the receiving end of warnings and praise for businesses and services. Today, I am a giver! My $47 investment will hopefully help another member of the community. In the meantime, my search for new technology that can help manage my pain continues. read more

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I had an amazing experience here from start to finish. My host was very informative, welcoming, and helpful, which made me feel comfortable right away. I started with the red light therapy bed for about 12 minutes, and it was honestly the best sleep I've had in a long time. My body felt relaxed and energized at the same time -- such a great feeling. After that, I did the compression therapy on my legs and hips, which felt sooo good, especially with all the training I've been doing. I also tried an IV drip that really woke my body up, and then I finished with the cryo session... which was insane in the best way. I went in wearing a sports bra, shorts, high knee socks, gloves, and a face/neck cover -- but next time I'm definitely bringing a hat! I danced the whole time in the cryo chamber to Bad Bunny's "Tití Me Preguntó", which made the experience even more fun. This was my first time doing anything like this, and it couldn't have come at a better time. My boyfriend surprised me with the full spa package to help me prepare for my half marathon the next day, and it was exactly what my body needed. I can't wait to go back. Highly recommend! read more

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BEWARE! they don't tell you when purchasing but you cannot redeem packages at any location, only theirs. Purchased packages & lost about $250-300 worth once being told they could not be redeemed at any location. Also, every time I went in the staff really had no clue on the services they are offering, unable to offer a list of benefits without doing a google search on their phone. I would recommend checking out Restore for a better experience. read more

I had a great experience yesterday visiting this location and using their day pass. They let me choose 3 services so I went with the cryotherapy, infrared sauna and red light therapy bed. As soon as I walked in I was greeted by Dominique who was so kind and explained everything really well. She started off by giving me a tour of the whole facility. They offer so many services and the facility is so clean and nice inside. It was my first time trying cryotherapy and I loved it! I feel like I could've stayed longer than the 3.5 minutes. The sauna was also great along with the red light therapy. I left the place feeling refreshed. They offer lots of different packages and memberships. I would definitely come back and do cryotherapy again here. read more

My son is a high school athlete, and we've been coming to this location for years. As he gets older, I really appreciate that he's learning the importance of proper self-care and recovery habits. The staff is always great and knowledgeable, and the facility is consistently clean and peaceful. More people should be taking advantage of the services offered here. read more

Did cryo and it was awesome. Felt like a million bucks. Staff is super friendly, knowledgeable and most importantly, not pushy. Will be going back. Really well maintained facility read more

I recently came to ICRYO for an iv therapy. My experience there was amazing. I was exposed to black mold and I was showing symptoms of mold toxicity in my face and eyes. I had a horrible rash all over my eyes and it was super itchy, my face became swollen and I was literally miserable. Went to the dermatologist and she only prescribed me steroids and a cream and to come back in 2 weeks.. Well thank GOD I came here.! Taylor was the one that helped me and was super knowledgeable and friendly.. I got the Gluthathione and vitamin C combination.. after 1hr my face started to clear out.!!! The inflammation and the redness was coming down and I felt alive again!!!! So I'm so thankful to have found a professional place with lots of great stuff for your wellness needs. Thank you Taylor and the stuff at ICRYO for helping me at that time. Pictures of how I looked and last picture on how I look only after 2 days of the iv therapy. read more

iCRYO - Plantation - How I look after 2 days. Inflammation had gone down the itchiness and eye swelling has gone down dramatically. Will be back!!!! Thank you! - IV Hydration Near Me - Plantation, Florida

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Absolutely phenomenal! I regularly visit this wellness center for all of my recovery needs. The staff are friendly, the facility is clean and I am able to accommodate all of my recovery needs in one place. I started off with a free tour in order to get familiar with the benefits they offer but since then I have made a point to stop by a couple times a week. I have the lifestyle membership so I am able to get 2-3 treatments every visit. For anyone who is looking for a wellness and recovery center, THIS IS THE PLACE!! read more

This seems to be the best iCryo location in the area. A really friendly and helpful staff makes me feel welcome every visit. The quiet location helps making the treatment areas calm and relaxing. Very clean and well cared for, pleasant music. They offer full body cryotherapy and red light treatment, red light sauna, compression and weight loss therapy. They also have special facial treatments that are top notch. Highly recommended. read more

Was sick with the flu last week and needed a quick pick me up with some hydration. Found this place on yelp and decided to give it a try. Was seated right away, did a tele visit with the nurse practitioner to receive anti nausea meds, and was started right away. The nurse was really nice and I was in and out of there within an hour. I would go back again! read more

iCRYO - Plantation - IV Hydration Near Me - Plantation, Florida

Had a great day with my mom here to celebrate her 70th birthday. We did a variety of services between the two of us including compression, scale, sauna, cryo and infrared lighting. I've had constant, nagging low back/SI pain that has been ongoing for years and for the first time since I can remember I actually have a moment of it not hurting!! The facility is immaculately clean, staff super friendly and attentive and it was just an all over seamless experience. Thank you so much for a great day! read more

The Hickey family LOVES icryo plantation. All the employees greet us with a smile and are always super helpful! We go use their services for recovery but not just physically, it helps mentally as well! We recommend this business to all of our family and friends. read more

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My first visit was a very nice experience. The facility is immaculate and welcoming. My treatments were new to me and I can't speak much on any significant results, but they were explained to me and comfortable. The deal was worth the trial. The packages presented as future options also seemed to be very good deals. The girl who took care of me was very sweet, patient, and gentle. I did get the impression that she may have been new to he technology as well, but still able to explain the important details of the service. read more

Very helpful I came in unexpectedly when I noticed their building and found them to be verily nice and accommodating! I signed up and Jan my first session,,, run don't walk read more

I had my son go, he's high on the Autism spectrum and he came home very happy. he said the place was super clean, everyone was very nice and professional . he wants to go back! His aide that went with him is going to set up an appointment as well. recommend this place . thank you! read more

The staff at this location is incredible! Everyone I've encountered has been so helpful and very informative. It is always a pleasure coming there and I will definitely return. Thinking about purchasing a membership soon. read more

Had the best experience at Icryo in plantation! The staff is so friendly and knowledgeable. The location is very easy to get to and super clean and they literally have everything! So impressed that it was so much more than cryo! Red light therapy, spot treatments, IVs and more! Can't wait to go back! read more

iCRYO - Plantation - Belly toning cryo spot treatment - IV Hydration Near Me - Plantation, Florida

glad they opened this location been going to Fort Lauderdale location for some time and now iwith this one open i have a choice being I live square in the middle between the two. Staff is special always friendly and accommodating. The services I use are red light bed, sauna and the freeze chamber at least 4 days a week and my quality of life has changed, you really realize the difference if you miss a week makes you realize how much it works. Great environment which is important because the last thing you want to do is walk in to a bunch of stone faced employees, smiles are much more welcoming read more

I love this place. The more I come, the more I love it. Super clean, staff are super friendly and attentive. I've noticed a difference in how I feel after coming here and using the lifestyle services available. read more

Staff is nice, knowledge and helpful. Place is clean and inviting and overall a great experience.

iCryo Plantation is perfect for anyone on their wellness journey. Facilities are always clean, staff is friendly, and has top of the line equipment. read more

iCRYO - Plantation - cryo chamber - IV Hydration Near Me - Plantation, Florida

Had a great experience ! I will definitely be back, everyone went above and beyond to explain everything. Ask for Bella, she's the sweetest as well as the nurse. read more

The staff here is knowledgeable and excellent. The equipment is new and I always feel better after I have visited here. The cryo machines are highly effective. I love the IV,s they make me feel so much better for a long trip. highly recommend. read more

I had my first visit yesterday and was delighted! The staff is super friendly, the facility is pleasingly decorated and incredibly clean! I only took advantage of two of the many things they offer. I was pleased with both of them! I look forward to my next visit!!! read more

Love this place!! 10/10 recommend. The staff is very friendly and informative. The place has so many services to offer. I got the membership and I couldn't be happier. read more

iCRYO - Plantation - Infrared Sauna - IV Hydration Near Me - Plantation, Florida

I originally went to the fort lauderdale location which was clean and the people were nice and helpful. Now this one is closer to my home and going in it was clean and the people there were also very nice. Will be going back read more

Very professional and well trained staff and I was very happy with my treatment! I feel like I received quality care!

I was impressed by the facilities. I was able to experience the amenities. Come to find out I was dehydrated. Got an IV to help in my journey for hydration. Excellent staff, attention to detail. Will definitely go back to use service's. read more

OMG what a great find! I Loved my first visit! I tried an IV infusion and the Red Light Therapy Bed! Both had me feeling AMAZING!! They have so many other things I want to try out so I will definitely be returning soon! The staff is also great and very knowledgeable! A special Thank You to Taylor and Rick!! read more

Great staff.. very knowledgeable and friendly. Beautiful and clean facility. Taking care of your health should be your first priority!

Staff is very friendly and helpful. Really appreciated how clean all of the areas were in the facility.

Great options to help you feel better and heal. My husband and I went in to icryo after a long flight and we did light therapy and cryotherapy. excellent ! read more

I decided to go with my sister for a girls day and initially we were just going to do the red light therapy. But once we got there the staff that helped us were truly amazing, we opted out for the day pass and we did compression therapy and cryotherapy as well and we felt amazing!!! Would definitely recommend and will be coming back more often A plus is that Tropical Smoothie is next door read more

My husband and I purchased the day pass and did the compression, Cryo and red light therapy. They were all amazing. Staff was friendly and helpful and the facility was clean! read more