Came in to mostly vaccuum the car out from leftover hay in the truck and back seat but because Take…read more5 handed me a coupon for half off a wash I just headed on into the wash bay line. The card was supposed to be logged online for the discount but Kendall came out and helped me to get it all taken care of! Great customer service and such a wonderful smile she has! Well the wash was awesome and the prep employees did a great job spraying and actually scrubbing the windows. Usually it's half hearted at other locations. He also handed me an air freshener and offered up another bottle of water! Who told everyone I don't drink enough water! My body thanks all the water today. Drove over to the clean well stocked vacuums and did the whole once over then got down to detailing everything. Of course here I am jamming wot my radio but not actually running the car... lo and behold it wouldn't start after. So inside I tracked to ask if anyone could help me get it jump started and Gracie was so kind and just asked if I had jumpers and of course I did lol. She was so nice and now I'm a permanent customer!

Friendly workers. Cost is better than some places. They had clean towels and a spray bottle for…read morewindows as well as dashboard. One of the vacuums were broken. The guy was actively fixing it and did not stop until he fixed it completely which was awesome and I got a nice air filter and a bottle of water which was nice

Car wash moms, highly recommend this car wash! First of all they have the colored lights the kids…read morelove! I also received great service as well as a lollipop for my kiddo and air freshener for me! Car wash was as expected for an automated car wash, took advantage of the prep section and vaccums which were great!

just want to say that me and my husband have been going to big dans maybe a year or two and really…read morelike it. very nice and I'd I come by myself without my husband I feel really safe and secure. been to one before and never felt safe. but big dans in Hiram I really like and like how I can come alone and feel safe.

Would like manager of this location to reach out to me. Paid for membership at your douglasville ga…read morelocation and one of your employees wants to give me a hard time because your equipment is too stupid to recognize that I'm a paying member. Every time he tells me to go to Douglasville to get it fixed. Well I'm not freaking doing it. I expect better service. Corporate doesn't answer the phone either

The guy who sat at the entrance deck brushed my driver's side mirror and literally dented my new…read more truck while doing it. Then the graphene coat was runny and looked terrible. I don't care about the mediocre car wash. I care about the sharp dent that the employee left in my new truck door. Do not, I repeat do not go there if you don't want your vehicle damaged.

Leighton was very helpful when it came to detailing the front of my SUV! Fast and easy worth every…read morepenny spent.

Pulled up at 7:30 on a beautiful day and they're closed like every other time? I guess I need to…read morestop my membership because every other car wash is open?

The detailed claimed to have before-and-after pictures of great quality work done on my car;…read morehowever, I've never seen the pictures despite asking. I found some of his cleaning brushes under my passenger seat, which goes to show how well he actually cleaned--or didn't. I've had car washes better than this detail. A waste of money. Thank you very much for honoring military service members with a small discount.

I can't say enough about Rob and his work. highly recommend for anyone who is looking vehicle to…read moreshine!!

Great service and great team. Got my 20 year old Saab looking brand new. Also SJ was very helpful…read morein referring me to other service providers for repairs that were beyond the scope of detailing. Will definitely tell friends and family about these guys. Having them do my other vehicles as well. On top of that, prices were extremely reasonable.

I had to squeeze in a detailing appointment within a certain timeframe because of my work hours. SJ…read morewas friendly enough to accommodate me. It was for my 2025 Ducati Panigale V4. He was quick and did a good job for the amount of time I had to get it done. He gave my bike a nice buffing and it looked good after. It was a small detailing job And he didn't charge me much so I appreciated that as well. Another plus was his location was within minutes from me. So that is another plus. Overall good experience and I would feel comfortable bringing it back if ever needed another detailing.

Contacted him by email on March 6th to perform a detailing job on March 15th. The spoke to him over…read morethe phone to discuss the work and the date to perform the work again. Contacted him on March 12th to confirm what time he would be arriving on March 15th. I was told around 9am. March 15th 9am comes and he doesn't show up nor contacts me that he's running late. I text him at 9:25am to ask his ETA...no response. At 12:22 he responds "sorry I missed today". Then at 2:15pm he responds again, I'm sorry I couldn't do it. I was in a situation. Can I come next week. My entire Saturday morning wasted sitting around waiting for him to show up and he couldn't be bothered to contact me or respond at any point during the morning to tell me he couldn't make it. If this is the kind of service you are wanting or looking for then he's your man.

We inherited a car that had been sitting for 2 years and was full of pet hair and stains in the…read moreupholstery. Response was quick and an initial estimate was given via text. Seeing the extent of the staining and red clay in the carpet, he had to revise his estimate, but it was fair for the amount of work that needed to be done. He has a truck that has a steamer on board and was able to steam clean the entire interior and WOW!!!!!! it looks and feels like a new car. And the smell is GONE!!!!! He is very meticulous and VERY detailed and HIGHLY recommended for a deep clean!!!