Would like manager of this location to reach out to me. Paid for membership at your douglasville ga…read morelocation and one of your employees wants to give me a hard time because your equipment is too stupid to recognize that I'm a paying member. Every time he tells me to go to Douglasville to get it fixed. Well I'm not freaking doing it. I expect better service. Corporate doesn't answer the phone either

The guy who sat at the entrance deck brushed my driver's side mirror and literally dented my new…read more truck while doing it. Then the graphene coat was runny and looked terrible. I don't care about the mediocre car wash. I care about the sharp dent that the employee left in my new truck door. Do not, I repeat do not go there if you don't want your vehicle damaged.

Car wash moms, highly recommend this car wash! First of all they have the colored lights the kids…read morelove! I also received great service as well as a lollipop for my kiddo and air freshener for me! Car wash was as expected for an automated car wash, took advantage of the prep section and vaccums which were great!

just want to say that me and my husband have been going to big dans maybe a year or two and really…read morelike it. very nice and I'd I come by myself without my husband I feel really safe and secure. been to one before and never felt safe. but big dans in Hiram I really like and like how I can come alone and feel safe.

Great last minute come-through. Despite all the weather delays and setbacks they still made it…read morepossible to wax and detail my two vehicles! The finish was outstanding. I will definitely use their services again.

Albert and his crew are awesome! They did a great job on my car for an interior detail and left it…read moresparkling clean inside and out. Albert is a great communicator and plus they come to YOU! Can't beat that convenience. Thank you In and Out!

The detailed claimed to have before-and-after pictures of great quality work done on my car;…read morehowever, I've never seen the pictures despite asking. I found some of his cleaning brushes under my passenger seat, which goes to show how well he actually cleaned--or didn't. I've had car washes better than this detail. A waste of money. Thank you very much for honoring military service members with a small discount.

I can't say enough about Rob and his work. highly recommend for anyone who is looking vehicle to…read moreshine!!

I've used this self car wash off and on for the better part of about 15 years. They always had the…read moreoption when you swipe your credit card. There was a button that you could push to add time. Well, the new machines here say push the flashing green button there is no flashing green button. You have to stop swipe your credit card go back to what you're doing and do that about 13 times to finish washing your vehicle. I will not be back. This is so much about transaction and less about convenience. I don't know if it's a new owner or what but the old machine was way better.

Very over priced and rip you off. Just to use the vacuum is 10 dollars. I went there to wash…read moretrailer and went to use foam brush and didn't work, I said ok I will eat the cost and move over to next one. Same thing happened again, foam brush never worked. Pretty much just washing my trailer with water. So I said I will just never come back here again. Then I see a 35 charge from them. So I decided to write them explaining how they charge me 35 just to rinse my car off and how I felt about my experience and the worn down equipment. Got no reply. This isn't the first time this has happened where you pay for a product and don't get it. I've never been to a car wash that rips you off more than this one. I do not recommend this car wash unless you feel Like paying for a product you never receive.

Came in to mostly vaccuum the car out from leftover hay in the truck and back seat but because Take…read more5 handed me a coupon for half off a wash I just headed on into the wash bay line. The card was supposed to be logged online for the discount but Kendall came out and helped me to get it all taken care of! Great customer service and such a wonderful smile she has! Well the wash was awesome and the prep employees did a great job spraying and actually scrubbing the windows. Usually it's half hearted at other locations. He also handed me an air freshener and offered up another bottle of water! Who told everyone I don't drink enough water! My body thanks all the water today. Drove over to the clean well stocked vacuums and did the whole once over then got down to detailing everything. Of course here I am jamming wot my radio but not actually running the car... lo and behold it wouldn't start after. So inside I tracked to ask if anyone could help me get it jump started and Gracie was so kind and just asked if I had jumpers and of course I did lol. She was so nice and now I'm a permanent customer!

Friendly workers. Cost is better than some places. They had clean towels and a spray bottle for…read morewindows as well as dashboard. One of the vacuums were broken. The guy was actively fixing it and did not stop until he fixed it completely which was awesome and I got a nice air filter and a bottle of water which was nice

Going to the car wash I ask the attendant to wash off the back window on my suv as the wash doesn't…read moredo it. Sometimes they do and others they just spray it with the hose which does nothing. My last visit the attendant just looks at me with his head down then walks away. The previous time the attendant just ignored my request and walked away. I want to cancel my membership as I am tired of being treated this way. Please have someone contact me.

Car Wash...Was my car washed? Not Really…read more Picked the $11 dollar option, up from the base $7 option. If there is someone there, they will press all the buttons at the drive up kiosk. Then ask for a tip. This might be something they need to stop. It's a Kiosk. It's supposed to replace humans. Mine was unmanned till the receipt screen. Nice kid, just too late. Car wash was normal length. Drying end has been much better other places. My entire car was still dripping wet. I keep towels in my car for emergencies and proceeded to dry my car before the soap was permanent. My picks show you how much soap. The one thing I came into get cleaned, the raider symbols in the front, was still filthy. I'd stick to the basic wash and be prepared to wipe down your car. Vacuums were sufficient

Leighton was very helpful when it came to detailing the front of my SUV! Fast and easy worth every…read morepenny spent.

Pulled up at 7:30 on a beautiful day and they're closed like every other time? I guess I need to…read morestop my membership because every other car wash is open?