Nice selection of salt life items. Also, lots of gear for boating, hunting, and fishing. read more

GT Marine - Boat Repair Near Me - Clermont, Florida

And that's what I get for trying to buy from a local store instead of a real retailer "in town"... My son is in the market for a bow, so he has been saving his money and birthday funds to purchase something on his own. We went in to see what they had and the bow that would be perfect for him wasn't on the rack, but it could be ordered. They had another option, but he decided it would be better to wait "just 7-9 days" for something better. After 20+ days I stopped in and got blank stares... "we really don't know, we will call you on Monday." -No call Monday. -Called Tuesday... "uh well, we don't do archery any more. I'll call you back when I know more." (Kind of hard to do when you don't even ask me for my name or number.) -Wednesday... you guessed it...no call. I called them again. "Well, we don't do archery and we don't have any more contracts so we can't order anything." Then they wanted to give me the cash deposit refund by debit card! Sorry, I want cold hard cash and end it right here and now. They couldn't answer why it wasn't ordered, or why nobody had any idea that it wasn't ordered, or why anything happened the way it did. read more

While sitting in Afghanistan checking out boattrader i found a boat i liked sitting on their lot. I talked to a guy named Donny and eventually had a surveyor check out the boat before i bought it. Well the Gpsmap didn't work as noted by the surveyor. Donny claimed it needed a new cord and they would send another one to me. The Porta Potti also leaked. Contacted them about that and they said they would replace the part that is leaking. Took the boat to my certified Evinrude dealer back home where he noticed a stall in the throttle up. Had to change the TPS on the motor and use injector cleaner. Well my 60 day warranty is up. no new toilet was sent, no cord for the GPS either,which the problem was not the cord the unit was bad. After i emailed them many times they just simply stopped answering the emails. I bought a new GPS unit and toilet and my mechanic should have my motor in top shape by the time i get home. But i would not buy water from these guys if i was trapped in a burning car. If you buy from them you better make sure everything works because after it leaves the lot it's a wrap.....game over..... You can do whatever you want with your money, but these guys are not professional and they WILL NOT STAND BEHIND WHAT THEY SELL! DON'T MAKE THE SAME MISTAKE, THIS IS YOUR WARNING........ read more

Sales men are good guys, but service at either of these places is not great. after spending just under $1000 for 100 hr service and wire be told we cant finish cleaning our mess in your boat till 4 days later because we have a boat show. Pretty disappointed and I have been loyal to them since day one. And to think I towed to them 30 mins. Yeah the money I have spent there to catch attitude and lost warranty files I think now would have been better spent at a dealership that respects its brand name loyalty. read more

The worst dealership I've ever dealt with. Boat under warranty not repaired several times, tech's that never showed, missed repair deadline over a week, etc.. They will never call you and give you a status on your repairs. You must call them and it likely won't be accurate whatever they tell you. Stay away from this hideous dealership. read more

From a purely visual perspective, GT Marine has a great thing going. They have many nice boats out front, the location is great and the retail store is well done and stocked. read more

We had a horrible experience with GT marine a year ago (took our brand new boat there for a little gel coat repair and next day our Yamaha motor and 5 other motors were stolen. They were HORRIBLE to deal with regarding our new motor, insurance hated dealing with them, they took forever to put new motor on, did a HORRIBLE job on the gel coat that needed to be repaired when the thieves ripped our outdrive off...need I say more?) NOW 1 year later we went to have some audio work done on the boat at a different place and they opened up the wiring system in the bathroom and said it was a mess!!! GT marine worked on all this wiring last year when the motor was stolen. They used TAPE on the connections and it as work that only a ROOKIE could do. WOULD NEVER USE them again...they have no clue about boats AND there seems to be a ton of bad things going on there.... they are crooks and made a mess out of our brand new boat read more

Bought a 2010 Hurricane Deck Boat with a 150HP Yamaha O/B in August, 2012. During the test drive, the salesman, Joe, stated that all accessories indicated on the panel were present, inspected, and functional. He further went on to discuss how thorough their inspection process is. I asked for the history of the boat and did not get a direct answer. I specifically asked how many hours were on the engine and was told they did not know or could not provide it and the topic was, like many others, placed aside. When taking the boat out with the family for the first time, several minor problems were noticed, including non-working gauges, non-working livewell, non-working freshwater system. I bring it back for the first of 3 returns with the boat to the dealer, all of which were minimum 3 weeks each time. I come to learn, there is no freshwater tank even installed in the area. Everything else for it (pump, hoses, clamps) were there, but no tank. And no explanation. Within a month of owning the boat, it was discovered that every seat had pink mold, which is non-transferable under warranty, and can only be cured with new upholstery or seating. The third trip out almost yielded a crash as the throttle linkage was messed up, and reverse was lost. The company, during the sales process, knowingly lied. In rectifying the problems, the company still charged service fees to us. The service was slow. I was told after the 3rd (and final) service, that they take the boat out for a test drive every time prior to returning the boat to the customer. Well, some of the issues were fixed, but now the speedometer and horn did not work. Overall, poor service and attention to detail! The company does not proactively return telephone calls. It normally takes several days of persistence to reach a specific party and discuss details. One last thing, back to the hours on the engine....took the boat to a reputable business and the engine log shows 1700 hours of use!! Wonder if that knowledge would have affected the sales price....by several thousands of dollars? Our family used the boat exactly five times for approximately less than 2 hours of engine use over a three month span. That is a general summary of my experience with GT Marine and there are more specific details that took place regarding poor customer service and business practices. I accept full responsibility as an unaware and trusting first time boat buyer. Lesson learned, I would not recommend anyone conduct business with GT Marine unless they are boat experts as they will simply take advantage of the general consumer at the sake of the bottom line. Overall, they took me for about $10k cash value. read more

I purchased a Sheawater last year from GT Marine. Love the boat and got a good price. I keep the boat in Naples where I fish. Not long after using the boat I went to charge the trolling motor and along with a host of other people we could not find one. Over the period of a few months and over 5 emails or text messages my salesman was convinced that it was on the console. Finally, after the batteries died, I hired a marine mechanic to look at and as I thought it did not have a charger installed! When I called the salesman he said "oops I did not write one on the sales order but its okay I did not charge you!!!). When you drive away with a loaded $95,000.00 boat you think you are done. But not here. I asked the rep to do something and he suggested I trailer back to Clermont (500 miles round trip) and they would install it a their normal charge. I asked them to do something but the salesman said it would have to come out of his pocket and he was not going to do that. The after market installation in Naples cost me over$1,000.00, 30% higher than it they had done it at the time I bought the boat. Will not recommend them nor will I ever consider buying from them again. Not fair people. In the end we are not just measured by how we handle the sale but how we handle the problems that may occur afterwords. They get an F. read more

It is a pretty nice place, right next to Tommy's Marine, I think thats what its called. We had a great person helping us they told us all about the boat that we were looking at! We had a pretty good time, except that we couldnt exactly find the boat that was in our price range. read more

I needed a fuel filter for my Mercury outboard. Could not find one at other locations but found the exact item online for $14.00 but would take 3 weeks to arrive. I finally contacted GT Marine and after giving them the part number they said they could get one in a couple of days and it would be $14.95. When I went to pick up the item they told me it would be $57.00. I explained that I was told over the phone when I placed the order that the item was only $14.95 and they assured me that I was incorrect. Seems to me this was some type of bait and switch scheme to get me in the door and then mark up the price hoping I would pay the ridiculous mark up just to have the item now. Thanks but no thanks. I will shop somewhere else in the future. read more

I bought a boat there it has been a nightmare to do the warranty and service with them they took the boat for two weeks after calling them for weeks and the boat came worst than it was before really very dissapointed Sal read more

By far one of the worst places to do any business with. Bought a brand new 27' Shearwater from GT Marine Clearwater and have had nothing but issues since day one. Got the run around from Moe at the Clearwater store saying Parts never came in and failed to make any deadlines that was promised on the boat being ready to pickup. After they cut a hole in the swim platform and screwed a plastic piece over the hole I started dealing with Keith the GM at the Clermont store and Jeremiah there COO and still been in the same boat with them. Numerous failed completed dates never get a call back and when I do talk to somebody it's nothing but excuses there famous line is "getting ready for a boat show". You will get nothing but a headache trying to deal with them. If you buy a Shearwater boat from them I would avoid there service department at all costs and take it to someone else. read more

Bought a boat from them this week, everyone there is so nice and helpful. Since we are first time boaters we have a lot questions. Mark and Dan took us out on the lake and showed us how everything worked. They spent a lot of time with us. The next day we came back to pick the boat up and again they spent s lot of time helping us. We had a little issue with the boat the first time we put it I the water, they quickly fixed the problem and we were on our way. I will def recommend GT Marine. Oh BTW they have a store that has all the necessary items for boating. read more

Drove up to the Clermont location on March the 24 and met Keith Welborn. Seemed like a nice guy, said he was the manager of all the locations. I was looking at a 240 viper and spent quite a bit of time talking with him about it. I inquired about what they would take on trade and he said anything. I told him I had a camper that I would be interested in trading. We went to his office where he took all of my information, including on the camper and said he would get a trade value and get back with me. I sent him 2 emails over a couple of days asking if he needed pictures of the camper and if he was still interested in trying to work something out? No response to either and no response from him or anyone from this company. I was hoping to my buy my boat from a local company for convenience and service work, but apparently, they are too busy and have enough customers that they can snub some of them. Hopefully, all of the sales associates don't follow Mr. Welborns example of customer service. read more

Buyer Beware!!!! I just recently bought a boat from them. The engine had some trouble which they assured me they had fixed prior to purchasing. First time a take the boat out it has problems. I took the boat back to them again and again they said the problem was fixed and again I took the boat out and it still has the same problem. I ended up having to take the boat to another shop for repairs and paying out of my pocket just to be able to enjoy the boat I am now making payments on. Buy your next boat from someone else!!!! I know I will. read more

I bought a used basstracker 175 pro from mt marina a year ago after buying the boat I took it out for the day it ran good for about 3 hours then at full plane the motor would shut down to idle and just run. Then you would have to wait 3 mins then start going again. Now I can't even get the boat to drive to full plane with out it shutting down. When I called them they said they did a full maintenance on the boat which they did not I bought the boat in December 2013 and the Oil Filter said it was back in like 2010 they never did the maintenance on the boat all they did was just get the boat running to where they can get it get it sold. Then after all this I ran into one of the old employees that worked for mt marina and was told that they do shady s*** to just get the boats running and get them out sold to the customers and was warned about ever buying a boat from them again. So now the boat just sits in my garage until I have enough money to go get it fixed thank you mt marine for s***** maintenance an expection on your boats before you let the customers buy it great job assholes. read more

Is the staff friendly? Sure. Is that why you go there? No. Typical sales B.S spent over 70k on a sterling flats boat that was a total joke. First it takes for ever to get it then plan on going back several times because they don't do a dam thing to make sure the boat is right. Most of the electronics did not work, boat trailer was broken, grease stains all over, chip in the paint on brand new motor, Detail work must have taken 20 minutes and tried charging us extra for things that were supposed to be included. To top it all off a waste of money as boat was not capable of what they said. Place is a joke and if they were selling my product I would pull it from them and sell it elsewhere. read more

GT Marine is one of the worst boat service companies in Florida! They are untrustworthy, incapable of proper communication, and charge twice the amount of time for labor than other shops. For example, I brought in my one year old 19 foot I/O boat for the basic annual service and was charged over $700, which included 4 hours of labor. Afterwards, they said they washed the boat, but only did the top part of the boat. Checked the oil, was 3 quarts low. Not even sure they even changed the oil, was still a little dark. I call another boat company to get a quote on the same service and was told a total cost would be $440. Do not trust anything they say and if you have recently used them, get the work checked by another company to ensure the work was done and done correctly. If you still choose to use them, get a quote before they do anything and a time frame for the work to be done. They like to let it sit for days if not but if you push too much, they will just say they did the work, charge you a lot, and send you on your way none the wiser. Will never use them again!!! Would rather drive my boat 100 miles to a better boat shop then go there... read more

recently took our boat to GT Marine to get a diagnosis on our steering. The steering has been stiff for awhile but seemed to be getting worse. Was told over the phone the cost for replacing steering cables for our boat is about $270. I asked if this is installed and was told yes. Once the boat was looked at, we were told any number from $550-$1100. Many reasons were given as to why such a vast difference in cost: dual cable, single cable, hydrolic etc.... I was quite upset that I was told one thing and the person who did the inspection had a much larger figure. We also needed to have the VHF radio checked as we had no communication. We had bought the radio from GT Marine in 2012. They told me when I called that the radio was defective and would need to be sent back to Cobra for replacement. This all started Dec 14. Today is Jan 9th and we still don't have the boat back. The thing with GT is that something always needs to be sent out, or ordered. They just did a big reno of their retail space and I can't help but wonder, why do they not keep things in stock? I believe they need a overhaul of their customer service. We called another marine in Clermon/Oakland area and got very conflicting information on how to proceed with fixing the steering system. GT wanted to replace the dual cables with single, while the other marine stated they would not recommend this, nor would they be comfortable doing the work. This is based on the boat manufacturer selling it with dual cable steering. The new marine place has recommended either dual or go hydrolic instead. I got more information from TNT Marine, in one 10 minute phone call than I have received from GT. We will let GT handle the VHF replacement/installation but that's it. If I can't get a honest quote and professional recommendation, then they aren't worthy of my business. Meanwhile, our boat sits at GT, uncovered, waiting for Cobra to decide if they are going to replace the radio or not. GT has a hard/fast rule of closing at 5pm daily, which does myself or my husband no good because we don't get out of work in time to get there by 5pm. So we'll pick it up on Saturday and will be promptly taking it to TNT. Tom at TNT says they close at 1pm on Saturdays, but guess what? He'll wait for us to drop it off. And further, he will wait for us to get there at 6:30pm to pick it up when it's ready, even though they close at 5pm. Don't waste your time with GT, unless you want a nice variety of Tevis glasses to choose from. But even that, you can get them cheaper at Publix. read more

Drove there from DeLand to look at a boat they listed. I promptly went in to ask the price and details of the boat I had seen online. No one could answer a single question about the boat. I waited and waited saw a very heavy set guy come and go from an office with two way glass. Sales people or service people kept coming and going from him with questions I was asking he would give them one word answers..I could literally hear him being rude or balking at the questions I was asking him. I garnered no real interest and was there to buy! Just incredible the guy behind the counter with a gun strapped to his hip, said business is not what it should be...I said no wonder! I have been here for two hours to learn what should have taken 10 min to tell me. Not sure what is going on there or what the ownership is thinking. As a distributor of marine products globally I would be out of business if I treated my clients like this while on my property shopping for products. I did not give one star because I did not transact with them, however I can imagine if I had the service would have very possibly been at least as terrible as I read here. I also support local small business over the Marine Max's of the world but in this case they seemed to care less about me, my time and my goal upon arrival from 40 miles away. I hope they take these reviews to heart and service the community in the way it deserves. read more

I have been holding off on writing my review in hopes that GT Marine could figure out exactly how bad they are and fix it. Well after 5 months they have no clue. I purchased a boat in April 2015, from the beginning the service was less than stellar,however if you want to buy a Sea Fox boat you have to buy from them. Let me say the boat is great love it. The dealer now 5 months later still have not held up to the contract. The boat was purchased new and they were to replace ALL the interior cushions on the boat (in contract) due to their employee ripping all of the cushions with a pressure washer. When i bought the boat I was told 6-8 weeks to get new ones. Still to this day no new cushions they continue to lie and point fingers to Sea fox as being the problem. They have now run out of lies and wont take my calls. If you must buy a Sea fox boat and you have to use this dealership (GT Marine).I would look at other options..... read more