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    GTI Auto Group

    1.0 (3 reviews)

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    12 years ago

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    Hendrick Subaru Southpoint

    Hendrick Subaru Southpoint

    (203 reviews)

    Honest dealership is not an oxymoron. You found one right here at Hendrick Subaru Southpoint. I…read morepurchased a car sight unseen from across the country from them. I was extremely leery of doing so based on a recent terrible car buying experience, which you can read about in my other recent Yelp review. After that debacle, I was spoiling for a fight. Hendrick Southpoint completely disarmed me. They were square and honest through the whole process and even arranged shipping to me in California. When the car arrived, there was an issue with the car that I had not been made aware of, but Hendrick's Southpoint made me whole in a way that I think was fair for them and me. The next time I buy a car, I'm driving an hour and a half to the closest Hendrick dealer.

    I just purchased a forester from Jeremy Smith (Finance manager was Shadi). This whole car-shopping…read moreexperience has been so insanely stressful and as a first-time car buyer and young woman who was alone, I was prepared for the worst. I visited plenty of other dealerships and places to buy cars and this was the best. I expected plenty of comments about where a brother, father, husband, etc., would be to help me with the process and I expected to be taken less seriously as a car-buyer. I received none of that from Jeremy or any of the other folks that helped me at this dealership. They took me serious, listened to my concerns, were not pushy about things I did not want to do or include with the vehicle, were incredibly organized, timely, and communicative. Overall, I'm a big fan of this dealership.

    Durham Auto Mart - From the side

    Durham Auto Mart

    (15 reviews)

    I sold my car to Toby at Durham Auto Mart, and honestly have to say it was the most wonderful, easy…read moreexperience I've ever had! I've never enjoyed such an easy process, while truly enjoying the professional and honest people at this car dealership. I highly recommend Toby and his entire staff and operation! Thank you all for making my car selling experience so smooth and easy! Steven Lester

    It was just over two weeks ago that my trusty old 2002 Subaru Outback took her last ride with me…read moreafter 20 years of loyal service. She suffered a radiator reservoir explosion, and I had to pull over ASAP before a fire started. I had already been ready to retire her due to other future repair costs, but circumstances forced my hand early, so I got to work researching available and newer Subaru Outback models. I visited one large dealership within five days, but their staff were extremely duplicitous, so I promptly left feeling very misled and annoyed. Enter the exemplary and professional staff at Durham Auto Mart: Chip, Toby, and other colleagues who I did not have the pleasure of meeting. I found a listing on Carfax to Durham Auto Mart for a 2013 Subaru Outback that looked in great shape, awesome Carfax report, low mileage, and in an excellent price range. I called Durham Auto Mart to inquire, but Chip sadly and graciously informed me that another buyer had already made an offer. He promised to call me back if it fell through though. And that he did. I was sitting at home pondering how long it would take to find a better deal, when suddenly my phone rang, and Chip gave me some excellent news. As my luck would have it, the other buyer was militantly insistent on trading in his very, very old car, which was not in good enough condition to be of any resale value, and somehow this condition completely undid his commitment to the 2013 Outback. Chip and I spoke for over 30 minutes. I asked him intensive, detailed questions about the vehicle, and he answered all my queries with specificity and patience, and he deeply impressed me with his knowledge and passion for all automotive matters. He was so authentically convincing that I (wisely) chose to immediately book an Uber and head straight for Durham Auto Mart. On arrival Chip greeted me heartily, and we got straight to business. I took a long look at the Outback and its myriad new features, then Chip and I took it for a test drive. I absolutely loved how it handled and was sold on it within minutes. On return we began the long and laborious process of certifying credit, transferring insurance, signing innumerable documents, and even hit a bizarre snag whereby Equifax decided that I didn't exist! Chip handled the problem ably and with determination. We learned that it was simply an issue with my name (I have two middle names) and eventually the system cleared me with flying colors and a very reasonable interest rate. Throughout this process, there was no artifice or deception from either Chip or Toby. Both of these gentlemen were straightforward, honest, and did not pressure me at all. Durham Auto Mart's transfer fees are low compared to competitors, there are no hidden "junk" fees bundled in with the purchase, and Toby explained all my warranty and financing options in detail. Some dealerships might have tried to take advantage of my inexperience in buying a car, as after all this was the first vehicle I'd bought in 20 years, but Chip and Toby did the exact opposite. They acted in good faith and treated me with grace and respect throughout, and they were excellent conversationalists. I strongly and without hesitation recommend Durham Auto Mart as a business and endorse their staff as trustworthy individuals. They have been in operation for nearly 50 years and my experience with them abundantly demonstrates why they have endured for so long. Independent businesses are so important to support in an era of increased centralization and corporatization, so if you need a car, even from afar, give Durham Auto Mart a call. -Anthony Joyce

    GTI Auto Group - car_dealers - Updated June 2026

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